Post Office inquiry: Paula Vennells reveals her fundamental defence
Paula Vennells arrived at the Post Office public inquiry a former chief executive, a former Church of England lay preacher and an ex-CBE, with only her reputation, and perhaps her liberty, left to defend.
After more than five hours of questioning she has done very little to restore the former, with the latter still very much a live issue.
While she was giving evidence her nemesis Alan Bates was meeting the Metropolitan Police to discuss their ongoing investigation.
Post Office inquiry: Paula Vennells’ evidence as it happened
The day went horribly for Ms Vennells from the moment she stepped from her car in torrential rain and was met by the sort of media scrum reserved for superstars and the shamed.
Navigating hordes of cameras and reporters is the 21st century’s version of the public stocks.
Having avoided scrutiny for nearly nine years, during which time the Post Office she ran has been revealed as deceitful, vindictive and shambolic, she should have expected nothing less.
Inside she faced an audience of around 150 sub-postmasters, the toughest of crowds for the person ultimately responsible for sending many of them to jail for crimes they didn’t commit.
Please use Chrome browser for a more accessible video player
Ex-Post Office boss asked to compose herself
After a reminder from the inquiry chair Sir Wynn Williams about her right to avoid self-incrimination, her opening gambit was an apology.
She said sorry to the sub-postmasters and families whose lives had been ruined. She said sorry specifically to Mr Bates and Lord Arbuthnot, their Parliamentary champion, and the investigators from Second Sight, who exposed the Post Office’s failings on her behalf and she shut down for their trouble.
The respite lasted as long as it took Jason Beer KC to clear his throat. The lead counsel to the inquiry’s principal weapon was irony and it was devastating, the more so for apparently being lost on Ms Vennells.
Please use Chrome browser for a more accessible video player
Sub-postmasters react to Vennells’ tears
“Are you the unluckiest chief executive in history?” he asked.
After a pause, the first of many, she replied: “One of my reflections on all of this is that I was too trusting.”
That captured her fundamental defence, which is that during 12 years at the Post Office, seven of them as chief executive, she was entirely unaware of the multiple issues that led to the biggest miscarriage of justice in British legal history.
After listing the multiple things she claims in her 775-page witness statement not to have known, from bugs in the Horizon computer system to instructions to shred documents, Mr Beer asked: “Was there a conspiracy, lasting 12 years, involving different people over time to deny you documents and falsely reassure?”
Keep up with all the latest news from the UK and around the world by following Sky News
After careful consideration she concluded conspiracy might be going too far. “My deep sorrow is that individuals, myself included, made mistakes, didn’t see things, didn’t hear things,” she said.
Throughout the hearing she claimed not to have been aware of fundamental issues. For example she said she did not know the Post Office could investigate and prosecute its staff, a power it has had since the 17th century, until she became chief executive.
When confronted with clear evidence she ought to have been aware of issues, in the form of emails and documents she admitted to sending and receiving, she claimed not to have understood their true meaning at the time.
Several times she was moved to tears. More frequently she was stunned into silence by questions, struggling to summon answers when trapped by the contradictions in her evidence.
The sub-postmasters meanwhile struggled to contain their disdain, hollow laughter greeting several answers.
There was no laughter when she was challenged about suicide of sub-postmaster Martin Griffiths, and an email in which she appeared to attribute it to his mental health, rather than the actions of Post Office investigators who were pursuing him.
“Sorry is not an adequate world, I am just very sorry that Mr Griffiths is not here today,” she said.
She has two more days in the witness stand, and on this evidence, nowhere to go.
Business
In Halifax’s night-time economy, no one is holding back over what is required in the budget
In the upstairs bar of a slick new brewery, the cheese-lovers of Halifax are paying “homage to fromage”.
It is one of the first events in the historic West Yorkshire town for the monthly cheese club and there is a decent turn-out.
Sky News visited Halifax’s clubs, bars and restaurants to get an insight into people’s priorities
The night-time economy in Halifax is a useful measure of how the landscapes of our town and cities have changed
Discussion of Wednesday’s budget is not as popular as an accompaniment to the cheese as the selection of wines. But no one holds back on what is required of the chancellor.
Natalie Rogers, who runs her own small business with her partner, said there needs to be focus.
Small business owner Natalie Rogers wants to see more investment in local industries
“I think investing in small businesses, investing in these northern towns, where at one time we were making all the money for the country, can we not get back to that? We’re not investing in local industries.”
At the next table, with a group of friends, Ali Fletcher said there needs to be bigger targets.
“I think wealth inequality is a major problem. The divide is getting wider. For me, a wealth tax is absolutely critical. We need to address this question of ‘Is there any money left?’. There’s plenty of money, it’s all about choices that government make.”
At this monthly cheese club, people told us about their priorities ahead of the budget
The evening’s cheese tasting was being marshalled by Lisa Kempster. “The impression I get from talking to people is there’s a lot of uncertainty, but when you ask them what they’re uncertain about, they’re not really sure, there’s just a general feeling of uncertainty and being cautious.”
Ali Fletcher reckons wealth inequality is a major problem
Read more:
Budget will be big – and Starmer has some serious convincing to do
Reeves vows to ‘grip the cost of living’
What tax rises could chancellor announce?
This corner of Halifax, close to the town’s historic Piece Hall, is buzzing with clubs, bars and restaurants, trying hard to defy the crunch in the night-time economy. It is a useful measure of how the landscapes of our town and cities has changed.
“Whenever there’s a budget, for a few days afterwards, there’s a drop off in trade,” said Michael Ainsworth, owner of the Graystone Unity, a bar and music venue in the town.
“I accept the government needs to raise money but, in this day and age, there’s better ways to go about doing that, like closing tax loopholes for the huge businesses to operate up with banking arrangements outside the UK.”
Michael Ainsworth owns a bar and music venue and thinks the chancellor needs to close tax loopholes
In the bar, a folk singer is going through a quirky and caustic set. In the basement, a punk band called Edward Molby is considerably louder.
On a sofa in the main bar, recent graduates Josh Kinsella and Ruby Firth, newly arrived in Halifax because of its more affordable housing, pinpoint what they want on Wednesday.
“Can we stop triple-locking the pensions, please? Stop giving pensioners everything. For God’s sake, I know they have hard times in the 70s and the 80s, but it just feels like we’re now paying for everyone else.”
Josh Kinsella and Ruby Firth feel there’s too much focus on pensioners
Ben Randm is a familiar face at the bar and well known on the music scene with his band, Silver Tongued Rascals.
“Everyday people are seen as statistics, we’re always the afterthought. When the cuts are done, we’re always impeded and the ramifications that has for people’s livelihoods, for people’s mental health, for people’s passion and drive… it’s such a struggle.”
He, like many in the night-time economy sector, wants extra help for hospitality and venues that, he says, provide a vital community link.
Ben Randm who has his own band reckons everyday people are ‘always the afterthought’
David Van Gestel chose Halifax to open the third branch of MAMIL, a bar in jokey honour of those cycling “middle-aged men in Lycra”. On a busy quiz night, he said venues had to provide something different to get people out of their homes.
“I think the government needs to start putting some initiatives in place. They talk about growth but the reality is that the only thing we’re seeing grow is our costs.”
There’s a lot going on at TikTok right now.
As well as online safety updates and new features, the company is introducing sweeping changes to how it moderates the platform’s content.
At the same time, there’s an intense focus on online safety, particularly here in the UK.
With all that going on, Sky News got a rare, exclusive sit-down with one of TikTok’s senior safety executives, Ali Law.
The increasing role of artificial intelligence
One of the biggest changes happening at TikTok is around artificial intelligence.
Like most social media companies, TikTok has used AI to help moderate its platform for years – it is useful for sifting out content that obviously violates policies, and TikTok says it now removes around 85% of violative content without getting a human involved.
File pic: Reuters
Now, it is increasing its use of AI and will be relying less on human moderators. So what’s changed that means TikTok is confident AI can keep young users safe?
“One of the things that has changed is really the sophistication of those models,” said Mr Law, who is TikTok’s director of public policy and government affairs for northern Europe. He explained that AI is now better able to understand context.
“A great example is being able to identify a weapon.”
Whereas previous models may have been able to identify a knife, newer models can tell the difference between a knife being used in a cooking video and a knife in a graphic, violent encounter, according to Mr Law.
“We set a high benchmark when it comes to rolling out new moderation technology.
“In particular, we make sure that we satisfy ourselves that the output of existing moderation processes is either matched or exceeded by anything that we’re doing on a new basis.
“We also make sure the changes are introduced on a gradual basis with human oversight so that if there isn’t a level of delivery in line with what we expect, we can address that.”
Human moderator jobs being cut
That increasing use of AI means TikTok will rely less on its network of tens of thousands of human moderators around the world.
TikTok moderators and union workers protested outside the company’s London headquarters over job cuts
In London alone, the company is proposing to cut more than 400 moderator jobs, although there are reports a number of those jobs will be rehired in other countries.
On 30 October, Paul Nowak, general secretary of the TUC union, said “time and time again” TikTok had “failed to provide a good enough answer” about how the cuts would impact the safety of UK users.
Ali Law speaks to Sky News from TikTok’s European headquarters in Dublin
When Sky News asked if Mr Law could ensure UK users’ safety after the cuts, he said the company’s focus is “always on outcomes”.
“Our focus is on making sure the platform is as safe as possible.
“We will make deployments of the most advanced technology in order to achieve that, working with the many thousands of trust and safety professionals that we will have at TikTok around the world on an ongoing basis.”
Dame Chi Onwurah speaks at the House of Commons. File pic: Reuters
The UK’s science, technology and innovation committee, led by Labour MP Chi Onwurah, has issued a probe into the cuts, with Ms Onwurah calling them “deeply concerning”.
She said AI “just isn’t reliable or safe enough to take on work like this” and there was a “real risk” to UK users.
However, Mr Law said that, as a parent himself, he is “also highly concerned and highly interested in issues of online safety”.
“That’s why I’m so confident in the changes that we are making at TikTok in terms of content moderation as a whole,” he said.
“The power really comes in the combination of the best technology and human experts working together, and that still is the case at TikTok and it will be going forwards as well.”
Please use Chrome browser for a more accessible video player
UK’s online safety rules: One month on
New wellness tools
The interview came at the end of an online safety event at TikTok’s Dublin office, its European headquarters.
During the conference, the company announced a number of new features designed to increase user safety, including a new in-app Time and Wellbeing hub for TikTok users.
The hub is designed with the Digital Wellness Lab at Boston Children’s Hospital and gamifies mindfulness techniques like affirmations, not using TikTok during the night and lowering your screentime.
Ali Law, TikTok’s director of public policy and government affairs for northern Europe
Read more from Sky News:
Meta to block Instagram and Facebook for users under 16 in Australia
Half of novelists fear AI will replace them entirely, survey finds
How violent extremists are thriving online – and why it’s getting harder to catch them
Cori Stott, executive director of the digital wellness lab, said many people use their phones to “set their wellbeing, to reset their emotions, to find these safe spaces, and also to find entertainment”.
The hub was built as part of the TikTok app because young people want wellness tools “where they already are”, without needing to go to a different app, she said.
Still, there are plenty of reports suggesting that phone use and social media has a damaging effect on young people’s mental health… is TikTok trying to solve a problem of its own creation?
“If you are a teen on the app, you will load up and find that you have, if you’re under 16, a private profile, no access to direct messaging, a screen time limit set at an hour, [and at] 10pm sleep hour suggestion,” said Mr Law.
“So the experience is one that does try and promote a balanced approach to using the app and make sure that people have the options to set their own guardrails around this,” he said.
“I think the other thing I’d say is that the content on TikTok is, in the main, inspiring, surprising, creative.”
-
Sports2 years agoStory injured on diving stop, exits Red Sox game
-
Sports3 years ago‘Storybook stuff’: Inside the night Bryce Harper sent the Phillies to the World Series
-
Sports2 years agoGame 1 of WS least-watched in recorded history
-
Sports3 years agoButton battles heat exhaustion in NASCAR debut
-
Sports3 years agoMLB Rank 2023: Ranking baseball’s top 100 players
-
Sports4 years ago
Team Europe easily wins 4th straight Laver Cup
-
Environment3 years agoJapan and South Korea have a lot at stake in a free and open South China Sea
-
Environment1 year agoHere are the best electric bikes you can buy at every price level in October 2024