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The account of the Post Office’s former chief executive about what she knew during key years of the firm’s scandal is not believed by the former CEO of Royal Mail, the inquiry into the injustice has heard.

Paula Vennells has been giving evidence as part of a three-day appearance at the inquiry into the impact of faulty Horizon accounting software, which led to the prosecution of more than 700 sub-postmasters.

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Paula Vennells breaks down in tears during questioning

In addition to the wrongful convictions for theft and false accounting, many more sub-postmaster victims generated large debts, lost homes, livelihoods and reputations and suffered ill health. Some died by suicide.

Widely not believed

The inquiry heard that Dame Moya Greene, the former Royal Mail CEO whom Ms Vennells worked alongside for many years, texted Ms Vennells in January of this year to express her disbelief at the wrongdoing denials.

Ms Vennells has long maintained – and reiterated on Wednesday – that she was unaware of the extent of flaws with Fujitsu’s Horizon software.

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Sub-postmasters listening to the inquiry in the Fenny Compton village hall in Warwickshire, where dozens of sub-postmasters met for the first time in 2009 as they began their fight for justice, also said they did not believe Ms Vennells.

“She is blatantly, utterly lying, and it’s got to stop,” former sub-postmaster Sally Stringer told Sky News.

Dame Moya texted Ms Vennells after the airing of the ITV drama Mr Bates Vs The Post Office, which reinvigorated interest in the scandal, saying: “When it was clear the system was at fault, the Post Office should have raised a red flag. Stopped all proceedings. Given people back their money, and then tried to compensate them from the ruin this caused in their lives.”

When Ms Vennells replied that she agreed, Ms Greene said: “I don’t know what to say. I think you knew”.

“I want to believe you. I asked you twice. I suggested you get an independent review reporting to you. I was afraid you were being lied to. You said the system had already been reviewed multiple times. How could you not have known?” her text said.

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Why she says she didn’t know

The question of how it was that she couldn’t have known was taken up the the inquiry’s lead barrister Jason Beer KC.

Ms Vennells core argument emerged early in questioning: she said she wasn’t informed of bugs because of the way information flowed within the organisation. She accepted that as CEO she was in charge of how information was communicated.

“I was too trusting,” she said.

Vennells asked to compose herself at Post Office inquiry

Emotional testimony

Ms Vennells broke down in tears numerous times during her evidence, the first of which was when Mr Beer read out details of sub-postmasters who were not convicted, as juries accepted there were flaws with Horizon.

The inquiry had just been presented with evidence of Ms Vennells telling MPs in 2012, “Every case taken to prosecution has found in favour of the post office. There hasn’t been a case investigated where the horizon system has been found to be at fault”.

This belief, Ms Vennells said, was “a representation of the information that I was given” rather than proof of an unwavering belief that nothing had gone wrong.

‘Wait and see’ accusation

Criticism came from Mr Beer over the fulsomemess of Ms Vennells cumulative 798-page witness statement.

He asked if she was adopting a “wait and see” approach: “Let’s see what comes out in evidence. See what I’ve got to admit and then I’ll admit that?”

“Given you provided a 775-page witness statement that took seven months to write, could you not have reflected on what you should have done fully and differently within the witness statement?” he added.

Post Office Horizon IT scandal inquiry counsel Jason Beer KC. Pictured on 26/04/24 while questioning Angela van den Bogerd. Pic: Screen grab from inquiry live stream.
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Post Office Horizon IT scandal inquiry lead counsel Jason Beer KC.

Ms Vennells’ statement said that with the benefit of hindsight, there were “many things” she should have “done differently”, but she would wait for the inquiry to conclude to expand on that detail.

But she denied adopting a “wait and see” approach.

Rather, “It was simply a matter of time,” she said. “The inquiry asked me, I think, over 600 questions to 200 or 300 with subquestions in each. I went through probably hundreds of thousands of documents.”

Evidence to Parliament in 2015

A major question going into the inquiry was how Ms Vennells was able to tell Parliament in 2015 there was “no evidence” of “miscarriages of justice”.

On Wednesday morning, Ms Vennells said that was what she had been told “multiple times” by Fujitsu – that nothing had been found in Horizon.

Comic relief

Back in the village hall in Fenny Compton there were moments of laughter when Mr Beer asked Ms Vennells if she was “the unluckiest CEO in the United Kingdom?”

His question was asked “In the light of the information that you tell us in your witness statement you weren’t given… the documents that you tell us in your witness statement that you didn’t see. And in the light of the assurances that you tell us about in your witness statement that you were given by Post Office staff”.

‘Exculpatory’ remembering

Another line of questioning from Mr Beer was that Ms Vennells had a better memory of events and records that made her and the Post Office look good and a worse recollection of things that made her and her organisation look bad.

“Why is it that in your witness statement, when you refer to a recollection of a conversation that’s unminuted, undocumented, not referred to in any email there are always things that exculpate you that reduce your blameworthiness?” he asked.

That wasn’t her approach, Ms Vennells said.

Signing off a £300,000 legal bill to go after a £25,000 loss?

Sub-postmasters and those following the scandal likely will be listening out to see if Ms Vennells approved the legal bill to prosecute Lee Castleton, who was featured as a victim in the ITV drama.

Earlier this month former managing director Alan Cook told the inquiry Ms Vennells approved legal costs of £300,000 to prosecute Mr Castleton for a supposed £25,000 shortfall when she was a network director at the Post Office.

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O2 arena lease snapped up by pensions giant Rothesay

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O2 arena lease snapped up by pensions giant Rothesay

The long-term lease to the O2, London’s best-known live entertainment venue, has been sold to Britain’s biggest pensions insurance specialist.

Sky News understands a deal was signed last week for Rothesay, the title sponsor of England’s home Test cricket matches, to acquire the landmark’s 999-year lease for about £90m.

The agreement, which is likely to be announced within days, comes more than two months after Sky News reported that Rothesay was the frontrunner to clinch a deal.

Rothesay has become one of Britain’s most successful specialist insurers, having been established in 2007.

It now protects the pensions of more than one million people in Britain and makes more than £300m in pension payouts every month.

The auction of the O2 lease kicked off several months ago, when Cambridge University’s wealthiest college, Trinity, instructed advisers to launch a sale process.

Trinity College, which ranks among Britain’s biggest landowners, acquired the site in 2009 for a reported £24m.

The O2, which shrugged off its ‘white elephant’ status in the aftermath of its disastrous debut as the Millennium Dome in 2000, has since become one of the world’s leading entertainment venues.

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Operated by Anschutz Entertainment Group (AEG), it has played host to a wide array of music, theatrical, and sporting events over nearly a quarter of a century.

Trinity College, which was founded by Henry VIII in 1546, bought the O2 lease from Lend Lease and Quintain, the property companies that had taken control of the Millennium Dome site in 2002 for nothing.

In a joint statement issued in response to an enquiry from Sky News, Rothesay and Trinity College Cambridge said they were “pleased to confirm that Rothesay will be the long-term owner of The O2 arena, following a competitive auction process for the lease of this London landmark”.

A spokesperson for Rothesay said separately: “Prestigious and high-quality property assets like the O2 form an important part of Rothesay’s investment strategy, providing the predictable and dependable returns which create real security for the one million-plus pensions we protect.”

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Advertising mogul Sorrell approached about S4 Capital deal

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Advertising mogul Sorrell approached about S4 Capital deal

Sir Martin Sorrell, the advertising mogul, has received a number of merger approaches for S4 Capital, the London-listed marketing services group he founded seven years ago.

Sky News can reveal that Sir Martin has been contacted in recent weeks by potential suitors including One Equity Partners, a US-based private equity firm which focuses on acquiring companies in the healthcare, industrials, and technology sectors.

This weekend, analysts suggested that One Equity would seek to combine S4 Capital with MSQ, a creative and technology agency group it bought in 2023.

Further details of the possible tie-up were unclear on Saturday, including whether a formal proposal had been made or whether S4 Capital might remain listed on the London Stock Exchange if a deal were to be completed.

S4 Capital is also understood to have attracted recent interest from other parties, the identities of which could not be immediately established.

In March 2024, the Wall Street Journal reported that Sir Martin had rebuffed several offers from Stagwell, an advertising group led by Mark Penn, a former adviser to President Bill Clinton.

New Mountain Capital, another American private equity firm, was also said at the time to have held talks about buying parts or all of S4 Capital.

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News of One Equity’s approach puts the venture founded by one of Britain’s most prominent business figures firmly in play after a torrid period in which it has been buffeted by macroeconomic headwinds and a number of accounting issues.

Sir Martin founded S4 Capital in 2018, months after his unexpected and acrimonious departure from WPP, the group he transformed from a manufacturer of wire baskets into the world’s largest provider of marketing services.

The businessman, who has voting control at S4 Capital, used his deep network of institutional relationships to raise money for an acquisition spree at S4, which included technology-focused agencies such as MediaMonks and MightyHive.

S4’s clients now include Alphabet, Amazon, General Motors, Meta, T-Mobile, and Walmart.

Sir Martin’s decision to target acquisitions in the digital content and programmatic media arenas reflected the priorities of what he described as a marketing services group for a new era.

At WPP, he was the architect of a now-widely replicated strategy to assemble hundreds of agency brands under one holding company.

By the time he stepped down, WPP was the owner of creative agency networks such as JWT and Ogilvy, while its media-buying muscle was channelled through the global subsidiary GroupM.

The latest approaches for S4 Capital come during a period of profound change in the global marketing services industry, as artificial intelligence dismantles practices and creative processes that had evolved over decades.

Sir Martin has spurned few opportunities to criticise his successor at WPP, Mark Read, as well as the wider advertising industry, in the seven years since he established S4 Capital.

Last month, WPP announced that Mr Read would be replaced by Cindy Rose, a senior Microsoft executive who has sat on the company’s board as a non-executive director since 2019.

“Cindy has supported the digital transformation of large enterprises around the world – including embracing AI to create new customer experiences, business models and revenue streams,” the WPP chairman, Philip Jansen, said.

“Her expertise in this landscape will be hugely valuable to WPP as the industry navigates fundamental changes and macroeconomic uncertainty.”

WPP has also forfeited its status as the world’s largest marketing services empire to Publicis, and will be shunted even further behind the sector’s biggest players once Omnicom Group’s $13.25bn (£9.85bn) takeover of Interpublic Group is completed.

At the time of Sir Martin’s exit from WPP in April 2018, the company had a market capitalisation of more than £16bn.

On Friday, its market value at its closing share price of 367.5p was just £4.23bn.

Last month, the advertising industry news outlet Campaign reported that WPP had held tentative discussions with the consulting firm Accenture about a potential combination or partnership, underscoring the pressure on legacy marketing services groups.

This weekend, it remained unclear how likely it was that Sir Martin would consummate a deal to combine S4 Capital with another industry player such as One Equity-owned MSQ.

Shares in S4 Capital closed on Friday at 21.2p, giving the company a market capitalisation of £140m.

The stock has fallen by nearly 60% during the last 12 months, and is more than 90% lower than its peak in 2022.

At one point, Sir Martin’s stake in S4 Capital was valued at close to £500m.

A spokeswoman for S4 declined to comment, while a spokesman for One Equity Partners said by email: “OEP is not commenting on this matter.”

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Visma owners close to picking banks for £16bn London float

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Visma owners close to picking banks for £16bn London float

The owners of Visma, one of Europe’s biggest software companies, are close to hiring bankers for a £16bn flotation that would rank among the London market’s biggest for years.

Sky News understands that Visma’s board and shareholders have convened a beauty parade of investment banks in the last fortnight ahead of an initial public offering (IPO) likely to take place in 2026.

Citi, Goldman Sachs, JP Morgan and Morgan Stanley are understood to be among those in contention for the top roles on the deal, City insiders said on Friday.

Several banks are expected to be appointed as global coordinators on the IPO as soon as this month.

Visma is a Norwegian company which supplies accounting, payroll, HR and other business software to well over one million small business customers.

It has grown at a rapid rate in recent years, both organically and through scores of acquisitions, and has seen its profitability and valuation rise substantially during that period.

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The business is now valued at about €19bn (£16.4bn) and is partly owned by a number of sovereign wealth funds and other private equity firms.

The majority of the company is owned by Hg, the London-based private equity firm which has backed a string of spectacularly successful companies in the software industry.

Visma’s owners’ decision to pick the UK ahead of competition from Amsterdam represents a welcome boost to the City amid ongoing questions about the attractiveness of the London stock market to international companies.

Rachel Reeves, the chancellor, used last month’s speech at Mansion House to launch a taskforce aimed at generating additional IPO activity in the UK.

Spokespeople claiming to represent Visma at Kekst, a communications firm, did not respond to a series of enquiries about the IPO appointments.

Hg also failed to respond to a request for comment.

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