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With protesters gathering and media cameras carefully angled, one of the most important people in the whole Post Office Horizon IT scandal will sit for three full days of questions.

Wednesday is the start of the moment sub-postmaster victims, and likely anyone involved through the years the Post Office injustice was perpetrated, have been waiting for. It’s been five years since the Post Office apologised but victims are awaiting redress and answers they hope Paula Vennells may provide.

Why does Paula Vennells matter?

Former chief executive Ms Vennells was at the helm of the government-owned body during the key Horizon operating years of 2012 to 2019.

She’s been regularly referenced in the inquiry set up to establish a clear account of the introduction and failure of Fujitsu’s Horizon accounting software.

Horizon wrongly generated shortfalls at Post Office branches and led to hundreds of false accounting and theft prosecutions. Many more sub-postmasters racked up significant debts, lost homes and livelihoods, became unwell, left communities and some took their lives as they struggled to repay imaginary losses.

While this is the first opportunity for inquiry barristers to publicly question Ms Vennells, hers has been a continuous presence through the documents presented to dozens of witnesses and the answers they provided.

More on Paula Vennells

A previously unknown name, Ms Vennells may now be familiar to the millions who saw a dramatised version of her portrayed in the ITV drama Mr Bates v the Post Office that revived interest in the injustice.

In the wake of the show Ms Vennells, an ordained vicar, gave up her CBE (Commander of the British Empire) and reiterated her apology and regret for the harm caused to sub-postmaster victims.

As she agreed at a government select committee in 2015, the buck stopped with her.

Did she turn a blind eye or take part in a cover-up?

The issue of what Ms Vennells knew and when has been the subject of news reports which detailed the extent of her knowledge of the scandal, years before prosecutions were halted and an apology was issued.

Whether Ms Vennells sought to suppress or minimise evidence or just overlooked it will shed light on why the scandal ran on for as long as it did – from when sub-postmaster and advocate Alan Bates raised issues in 2003 up until 2019 when an apology was issued.

When did she first know sub-postmaster accounts could be altered remotely?

Key to understanding why Ms Vennells acted as she did is when exactly she knew the Post Office’s IT helpdesk or people in Fujitsu could access and edit Post Office branch accounts.

Why did she allow prosecutions to go ahead on the basis there was no remote access, despite legal advice?

Whatever her answer, there’s evidence – in the form of recordings leaked to Sky News – to suggest Ms Vennells had been told of remote access by May 2013, at the latest.

But three years earlier, in 2010 and before Ms Vennells’ tenure as CEO, Post Office prosecutors were alerted to bugs with Horizon, just days before the trial and eventual conviction of sub-postmaster Seema Misra, who was pregnant at the time.

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A former sub-postmistress who was wrongly jailed while pregnant has rejected an apology from a former Post Office executive.

Issues around Post Office convictions were again raised during Ms Vennells term when Simon Clarke, a barrister for a firm advising the organisation, wrote in 2013 that an important Fujitsu witness failed to disclose he knew of bugs, “in plain breach of his duty as an expert witness”.

This put the Post Office “in plain breach of its duty as a prosecutor”, he told the company in his formal legal advice.

Did she authorise £300,000 of legal spending to go after a £25,000 loss?

Sub-postmaster Lee Castleton, recognisable from the Mr Bates Vs The Post Office drama, will be particularly keen to know if Ms Vennells – as former managing director Alan Cook told the inquiry – signed off legal costs of £300,000 to prosecute Mr Castleton for a supposed £25,000 shortfall when she was a network director at the Post Office.

What’s her account of how she got it so wrong? Why did she allow the scandal to continue?

Given the evidence to suggest Ms Vennells was aware of bugs and defects in Horizon years before prosecutions stopped and an apology was made, members of the public and victims alike will want to hear her account of why she did not act to scrap Horizon.

Why did she not act, and apologise, earlier?

Many will want to know why she had such faith in Horizon, Fujitsu and those working for the Post Office when sub-postmasters, MPs representing constituents, legal advisors, and even Second Sight, the forensic accountants hired to investigate were telling her there were problems.

Paula Vennells
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Paula Vennells

What did she think of sub-postmaster complaints against Fujitsu?

Ms Vennells was clearly not so concerned about Horizon that she did anything to minimise its role, not least end it. So what did she think of what sub-postmasters were telling the organisation they were going through – did she think they lacked credibility, or perhaps that they were small in number and easy to ignore?

Why was she closed to the idea of faults in Horizon?

Horizon shortfalls had been discussed at the Post Office for years – why did Ms Vennells believe it was to be trusted over hundreds of sub-postmasters? How did she come to conclude Horizon was robust and claims against it were not?

Why did she say in 2020 the Post Office ‘did not identify’ defects with Horizon?

We do have an understanding of how Ms Vennells viewed the role of the Post Office and its oversight of the scandal – it’s one of ignorance. Since she stood down in 2019 Ms Vennells said the Post Office was unaware and that’s one of the things she’s apologised for.

“I am sorry for the hurt caused to sub-postmasters and colleagues and to their families and I am sorry for the fact that during my tenure as CEO, despite genuinely working hard to resolve the difficulties, Post Office did not identify and address the defects in the Horizon technology,” she wrote in June 2020.

Why did she say this when there’s evidence the Post Office did know?

Follow the questioning of Paula Vennells at the inquiry live on Sky News on Wednesday. Watch Sky News live here, and on YouTube, or on TV on Freeview 233, Sky 501, Virgin 603, and BT 313. You can also follow the latest on the Sky News website and app.

Paula Vennells
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Paula Vennells

Why did she tell Parliament there was ‘no evidence’ of ‘miscarriages of justice’?

There’s a lot to be asked about Ms Vennells previous statements. Top of the list for many will be her answers to a February 2015 meeting of what was then the Department for Business, Innovation and Skills (BIS) select committee.

At that point – after forensic accountants Second Sight had uncovered and informed her of Horizon bugs – she told the MP committee members there was “no evidence” of “miscarriages of justice”.

Why were forensic accountants, who were getting to the bottom of Horizon issues, sacked?

Sub-postmaster advocate and former MP Lord Arbuthnot said he believed it was because they were getting too close to the truth.

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Lord Arbuthnot gives evidence to the Post Office inquiry

Why, when she said she was going to ‘focus fully on working with the ongoing government inquiry’, were her lawyers giving documents to it hours before hearing evidence?

When an inquiry was announced into the scandal in 2020, Ms Vennells said she was going to “focus fully on working with the ongoing government inquiry”.

The inquiry had set a deadline by which all relevant documents were to be submitted, however, 50 additional documents were submitted on behalf of Ms Vennells at 11:17 pm on Thursday night and continued to come on Friday.

Outstanding questions from an earlier inquiry

Another grilling of Ms Vennells was due to take place in March 2020 by MP members of (what was at the time called) the Business, Energy and Industrial Strategy (BEIS) Committee.

Given the evolving COVID-19 virus crisis, the hearing was postponed but questions were still asked of Ms Vennells by letter rather than in person.

A number of those questions were not answered.

Committee chair Darren Jones had asked 17 questions but only received 13 answers in her June 2020 written reply.

Whereas she responded to his other questions, these ones received no reply:

• How would you answer those sub-postmasters and postal workers who said that the Post Office investigation branch was more interested in asset recovery than finding the source of errors in Horizon and that they felt they were treated as if they were guilty until proven innocent?

• Did the Post Office Ltd board review the approach and attitude of Post Office investigators at any point during your tenure as CEO? If so, how many times and what was the outcome?

• Were you comfortable as Post Office Ltd CEO that your organisation was prosecuting sub-postmasters without recourse to the CPS [Crown Prosecution Service]?

• The judge in Bates v Post Office stated that Post Office Ltd had operated with a culture of “secrecy and excessive confidentiality”. Did you as Post Office Ltd CEO oversee a culture of “secrecy and excessive confidentiality”; Was Post Office Ltd, as the judge stated, fearful of what it might find if it looked too closely at Horizon?

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“I continue to support and focus on co-operating with the inquiry,” a statement from Ms Vennells said.

“I am truly sorry for the devastation caused to the sub-postmasters and their families, whose lives were torn apart by being wrongly accused and wrongly prosecuted as a result of the Horizon system.”

“I now intend to continue to focus on assisting the Inquiry and will not make any further public comment until it has concluded,” she added.

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Girl, 12, who died after being found unresponsive at psychiatric unit failed on multiple levels, inquest finds

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Girl, 12, who died after being found unresponsive at psychiatric unit failed on multiple levels, inquest finds

A 12-year-old girl who died after an incident of self-harm was failed on multiple levels, an inquest jury has found.

Warning: This story contains references to self-harm and suicide

Mia Lucas, who died in January 2024, was found unresponsive at an NHS children’s psychiatric unit after developing a rare neurological disorder that had been left undiagnosed.

The jury at Sheffield Coroner’s Court heard the girl was found at the Becton Centre, part of Sheffield Children’s NHS Foundation Trust.

She had been placed there after being sectioned while suffering an “acute psychotic episode” during an assessment at the Queen’s Medical Centre (QMC) in Nottingham.

On Thursday, the jury found that the failure to undertake a lumbar puncture at QMC before her transfer to the Becton Centre “possibly contributed to Mia’s death”.

A lumbar puncture involves a needle being inserted into your lower back to find out if symptoms are caused by a brain or spine condition.

Mia Lucas.
Pic: Family handout/PA
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Mia Lucas.
Pic: Family handout/PA

The jury also said there was a failure at the Becton Centre to respond adequately to Mia’s risk of self-harm.

Professor Marta Cohen told the jury Mia’s cause of death was “compression of the neck” but she had now added that this was caused by “acute psychosis”, which was caused by “autoimmune encephalitis”, an inflammation of the brain that can cause extreme psychiatric symptoms and is treatable.

The autoimmune encephalitis diagnosis emerged during the nine-day inquest after a pathologist revealed she had received new post-mortem results.

The revelation prompted shock in the courtroom and tears from Mia’s family members in the public gallery.

The condition was described as “complex and rare”, according to consultant paediatric neurologist Mike Taylor.

He added that there was a low level of suspicion Mia had it, while being assessed at QMC, and told the court that experts had to consider the very severe treatment side effects, which included death.

Mia’s mother, Chloe Hayes, told Sky News she was unhappy at how the Becton Centre had supervised her daughter.

Mia Lucas (right), with her mother Chloe. Pic: Family handout/PA
Image:
Mia Lucas (right), with her mother Chloe. Pic: Family handout/PA

“All they had to do was watch her. I actually never got told the truth about the attempts that Mia made [to self-harm] until after she died,” she said.

“If I’d have known the truth I wouldn’t have left Mia there. And I think she had so much to live for. I don’t think she knew what she was doing.”

In a statement, Mrs Hayes added that she wanted people to know her daughter’s extreme behaviour was only evident in the final few weeks of her life.

“For the other 12 years, she was a beautiful soul who loved life and loved her family, and that’s how we want her to be remembered,” she said, describing Mia as a “happy, fun, friendly girl who had so much to live for.”

NHS Trusts apologise for Mia’s death

In a statement, Dr Manjeet Shehmar, medical director at Nottingham University Hospitals NHS Trust, offered “heartfelt condolences to Mia’s family for the loss of their daughter”.

She continued: “We accept the coroner’s outcome in court today and apologise to Mia’s family for not identifying autoimmune encephalitis while she was in our care. While this is an incredibly rare condition and initial tests were negative, we recognise that further testing may have had an impact on her future, for which we are truly sorry.”

Dr Shehmar said that in future cases of suspected possible autoimmune encephalitis, a lumbar puncture will be performed.

The trust will also “strengthen training and guidance for staff internally and review current published evidence of acute psychotic episodes in children and young people”.

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Pic: Family handout/PA
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Pic: Family handout/PA

Dr Jeff Perring, executive medical director at Sheffield Children’s NHS Foundation Trust, said: “Our thoughts are with Mia’s family and everyone who is grieving her loss in such tragic circumstances.

“We are deeply sorry for Mia’s death and recognise the profound impact this has had on those who loved her.”

The trust has carried out a thorough review of Mia’s care and made “significant changes” at the Becton Centre, he added.

“We will continue to work with children, young people, their families and carers to listen to, learn and take action from their experiences.

“The inquest has been important to understand fully the circumstances surrounding Mia’s death. We will now carefully reflect on the evidence heard and the coroner’s conclusions to ensure we continue to provide safe and compassionate care.”

Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. Alternatively, you can call Mind’s support line on 0300 102 1234, or NHS on 111.

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Budget 2025 is a big risk for Labour’s election plans

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Budget 2025 is a big risk for Labour's election plans

Day two after a budget is always an important moment.

This is when the nerds and boffins of Britain’s fiscal thinktanks assemble to deliver their snap verdict on the chancellor’s decisions.

The moment is more important than ever when, as was certainly the case this time, the budget is a big one.

So what did the Institute for Fiscal Studies (IFS) and the Resolution Foundation make of this year’s budget?

Well, as you’d probably expect, they both fell short of distilling it into a single soundbite, but in broad terms, they both sounded somewhat positive.

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Yes, there were plenty of big provisos. The head of the IFS, Helen Miller, said Labour have broken their manifesto pledge not to raise National Insurance.

More on Budget 2025

The Resolution Foundation argued that if only the chancellor had raised the basic rate of income tax instead of freezing personal allowances, it would have made the tax rise considerably fairer and more progressive.

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Treasury minister vs Ed Conway

And that’s before one gets into the criticism of some of the other bits and pieces from the red book – the structure of the EV tax, for instance (why doesn’t it try to penalise congestion?), or of the mansion tax (why not just overhaul council tax altogether?).

But for the most part, these closely-followed institutions seemed pretty supportive of this year’s budget – more so, certainly, than they were last year.

Primarily, that’s because while the last budget left only a very thin bit of headroom against Rachel Reeves’s fiscal rules, this one was far more cautious, doubling that fiscal insurance policy to just over £21bn.

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Beth Rigby challenges Sir Keir Starmer over the budget

Yet that headroom is dependent on a couple of important factors. First, that the government will hold to its promises to keep spending growth constrained towards the end of the decade. Second, that it will be able to raise all the tax revenues it’s promising in that year.

That, in turn, gets to a deeper issue with the budget. Most of the tough stuff has been put off to the final year of the forecast – namely 2029.

That year, the government will face a squeeze at the very same moment that Britons are all asked to pay more in taxes.

And, critically, that’s the very year Labour is due to face a general election. Does it really plan to fight an election off the back of a contracting economy?

Consider, too, that for all the government’s promises to get living standards growing this parliament, they are currently only forecast to rise at the slowest rate since the 1950s – save for the pandemic and energy price shock period. The economic backdrop, in other words, is hardly rosy.

Still, for the time being, the chancellor has managed to put together a budget that has bolstered her position both in her party and in her job.

Markets remain relatively sanguine – much more so than after Rachel Reeves’s first budget last year – with bond yields lower today than before the event (albeit a little higher than yesterday).

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However, this was a complex budget. And, as with all bits of complex engineering, there remains a distinct possibility of large chunks of the budget failing to work.

But since so much of it isn’t due to kick in for a few years, it may take quite a while before we find out which bits work and which, if any, don’t.

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Man arrested at Manchester airport in connection with attack at Heaton Park synagogue

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Man arrested at Manchester airport in connection with attack at Heaton Park synagogue

A man has been arrested at an airport as part of the investigation into the terrorist attack at a Manchester synagogue.

The 31-year-old was detained at Manchester Airport on suspicion of the commission, preparation and instigation of acts of terrorism after arriving on an inbound flight, police said.

It brings the total number of people arrested in connection with the incident at Heaton Park Hebrew Congregation Synagogue to seven.

Jihad al Shamie launched the attack at the synagogue in Crumpsall on 2 October, driving his car at worshippers gathering on the Jewish holy day of Yom Kippur, before attacking others with a knife and trying to storm inside.

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Manchester synagogue terrorist: what we know now

Armed police shot al Shamie after he ran towards officers “aggressively” while carrying a knife and what police feared was an explosive device – later identified as a fake.

Worshippers Melvin Cravitz, 66, and Adrian Daulby, 53, were killed, with Mr Daulby being described as a “quiet hero” who leapt from his seat to block the doors of the synagogue as it came under attack.

Adrian Daulby, left, and Melvin Cravitz. Pics: Family handout/Greater Manchester Police
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Adrian Daulby, left, and Melvin Cravitz. Pics: Family handout/Greater Manchester Police

He died from a single gunshot wound to the chest fired by an armed police officer, while father-of-three Mr Cravitz died from multiple knife wounds inflicted by al Shamie, an inquest at Manchester Coroner’s Court heard in October.

The inquests into the deaths of both men have been adjourned until February next year.

Three other men were treated in hospital for serious injuries. Two have since been released, police said on Thursday.

The deadly attack rocked the local community. Pic: PA
Image:
The deadly attack rocked the local community. Pic: PA

An inquest into the death of al Shamie, a Syrian-born UK citizen, heard he was identified by his fingerprints and evidence, including his car, phone and inquiries with his immediate family in the aftermath of the attack.

At the hearing in October, Judge Alexia Durran, the chief coroner of England and Wales, said her provisional findings were that al Shamie died of gunshot wounds.

The Independent Office for Police Conduct found no misconduct in the police response.

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Synagogue attacker died of gunshot wounds

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In a statement on Thursday, Assistant Chief Constable Rob Potts, from Counter Terrorism Policing North West, said: “The loved ones of Mr Daulby and Mr Cravitz have been updated on this development, as have those who were seriously injured in the attack.

“Our investigation is continuing, and I would once again appeal for anyone with information that they think could assist our enquiries to please come forward.”

Police also said a 30-year-old man arrested on 9 October on suspicion of failing to disclose information contrary to S38B of the Terrorism Act 2000 remains on bail.

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