Post Office Inquiry: If Paula Vennells’s first day was about ignorance, then day two made ignorance look like bliss
If Paula Vennells’s first day in the witness stand was memorable for her tears and self-justifications at facing public scrutiny for the first time in nine years, the second was less dramatic but more substantial.
During her seven years as chief executive, hundreds of sub-postmasters were sent to jail based on flawed evidence thrown up by the Post Office’s Horizon IT system.
Ms Vennells’s defence is that despite her experience – she was in senior roles for five years before taking the top job – she just did not know.
She spent much of day one establishing just how complete her ignorance was.
Post Office inquiry: Day 2 of evidence from former CEO – As it happened
Ms Vennells was in tears during her first day of evidence
She didn’t know there were bugs in the Horizon system before she became CEO. She didn’t know that branch accounts could be accessed remotely.
She didn’t even know the Post Office carried out its own prosecutions, a power it has held since the days when Dick Turpin was a greater threat to the bottom line than sub-postmasters.
Day two was largely concerned with what she did when she finally did find out what was going on, and it made ignorance look like bliss.
Over more than six hours of questioning, a picture emerged of an obsession with spin, public relations, media management, and the Post Office’s reputation being placed over and above concern for sub-postmasters.
Former Post Office boss Paula Vennells arrives for her second day of giving evidence to the Post Office Horizon IT inquiry. Pic: PA
It was most clearly exposed in correspondence between Ms Vennells and the then Post Office communications director Mark Davies.
It concerned her suggestion in 2013 that the Post Office conduct a review of all false accounting cases over the previous five to 10 years.
That plan was never pursued, and inquiry counsel Jason Beer asked if that amounted to “a lost decade until miscarriages of justice were discovered?”
“It may well have done,” she agreed. “It may well have done.”
Post Office Horizon IT scandal inquiry counsel Jason Beer KC
That begged the question, why didn’t it happen, and part of the answer came in an email from Mr Davies offering his view.
“If we say publicly that we will look at last cases… whether from recent history or going further back, we will open this up very significantly into front page news. In media terms it becomes very mainstream, very high-profile,” he wrote.
“To what extent did what Mr Davies advice here affect your decision-making?” she was asked.
“I would never – it was simply not the way I worked,” she said.
Keep up with all the latest news from the UK and around the world by following Sky News
Mr Beer then produced her reply to Mr Davies: “You were right to call this out. And I will take your steer, no issue,” she wrote.
“There are two main objectives, the most urgent being to manage the media, the second to make sure that we do address the concerns of JA [James Arbuthnot] and Alan Bates.”
Read more:
Former chief exec ‘agreed with PR advisor’
Key questions ex-Post Office boss must answer
‘I’ve got no sympathy for her’, Mr Bates says
“You did take the advice of the PR guy, didn’t you?” Mr Beer asked.
Her response, that she really didn’t remember, was drowned out by groans of derision from the sub-postmasters in the room, prompting chair Sir Wyn Williams to call for order.
Failure to remember is a consistent theme of Ms Vennells’s evidence, perhaps peaking with this, when asked about a 2013 board meeting: “My recollection,” she said, “is that I don’t recall.”
An alleged attack by the Manchester Arena bomb plotter on prison officers at a high-security jail “will stick with” those impacted “for the rest of their lives”, a former officer and colleague of the victims has said.
Hashem Abedi is accused of violently assaulting officers at HMP Frankland in Durham last weekend, using hot cooking oil and an improvised, or homemade, weapon.
He was serving his sentence in a separation unit, known as a “jail within a jail”, after being found guilty of 22 counts of murder for helping his brother Salman Abedi carry out a suicide bombing at an Ariana Grande concert in 2017.
The attack has raised fresh questions about the safety of prison staff.
Inmates inside separation units had access to cooking facilities, which has now been suspended.
Abedi was moved back to Belmarsh after the alleged attack
‘It will stick with them for life’
Matthew, who only wants to be referred to by his first name, worked with the officers who were hospitalised following the attack.
“I’ve spoken to ex-colleagues who I’m still friends with,” he told Sky News.
“They’ve not discussed the specifics of the incident, but they’ve said it will stick with them for the rest of their lives.”
Matthew broke down as he described the “obscene” and “ludicrous” levels of violence that staff face inside prison.
He’s worked at a number of different jails.
“I’ve been there when you’re mopping your colleagues’ blood… when you’ve seen a serious assault, and you don’t know if they’re gonna be OK, and then 10 minutes later, you’ve got to get back on with your day, you’ve got to carry on running the regime,” he said.
“It is difficult, and it is awful.”
Matthew worked with the officers who were hospitalised
‘No adequate protection’
There were 10,496 assaults against prison staff in England and Wales in the 12 months to September – a 19% rise on the previous year.
“The reality is there’s no adequate protections for prison staff, and that’s a great frustration,” the general secretary of the Prison Officers’ Association union, Steve Gillan, told Sky News.
Having visited HMP Frankland earlier in the week, and spoken to many of the officers who were involved, Mr Gillan described the mood among colleagues as one of “anger, frustration, and sadness”.
The association, which represents prison officers, is calling for a “reset” – and for staff to be given stab-proof vests and tasers in “certain circumstances”.
Read more:
Prisons now 98.9% full
Fewer criminals to be jailed
Steve Gillan
‘The entire system needs to change’
Justice Secretary Shabana Mahmood said she shared “the country’s shock and anger” at the attack.
The government has launched a review that will look at how it was able to happen, and will also consider how separation centres are run.
The Prison Service is also conducting a “snap” review into whether protective body armour should be available to frontline staff.
But ex-officer Matthew said “nobody is ever truly safe” in the prison service, with staff facing “impossible challenges every day”.
“The entire system needs to change,” he added. “From the ground up.”
Unwary travellers returning from the EU risk having their sandwiches and local delicacies, such as cheese, confiscated as they enter the UK.
The luggage in which they are carrying their goodies may also be seized and destroyed – and if Border Force catch them trying to smuggle meat or dairy products without a declaration, they could face criminal charges.
The new jeopardy has come about because last weekend, the government quietly “extended” its “ban on personal meat imports to protect farmers from foot and mouth”.
This may or may not be bureaucratic over-reaction.
It’s certainly just another of the barriers EU and UK authorities are busily throwing up between each other and their citizens – at a time when political leaders keep saying the two sides should be drawing together in the face of Donald Trump’s attacks on European trade and security.
Keir Starmer’s been embarking on a reset with European leaders. Pic: Reuters
The ban on bringing back “cattle, sheep, goat, and pig meat, as well as dairy products, from EU countries into Great Britain for personal use” is meant “to protect the health of British livestock, the security of farmers, and the UK’s food security.”
There are bitter memories of previous outbreaks of foot and mouth disease in this country, in 1967 and 2001.
In 2001, there were more than 2,000 confirmed cases of infection resulting in six million sheep and cattle being destroyed. Footpaths were closed across the nation and the general election had to be delayed.
In the EU this year, there have been five cases confirmed in Slovakia and four in Hungary. There was a single outbreak in Germany in January, though Defra, the UK agriculture department, says that’s “no longer significant”.
The UK imposed bans on personal meat and dairy imports from those countries, and Austria, earlier this year.
Authorities carry disinfectant near a farm in Dunakiliti, Hungary. Pic: Reuters
Better safe than sorry?
None of the cases of infection are in the three most popular countries for UK visitors – Spain, France, and Italy – now joining the ban. Places from which travellers are most likely to bring back a bit of cheese, salami, or chorizo.
Could the government be putting on a show to farmers that it’s on their side at the price of the public’s inconvenience, when its own measures on inheritance tax and failure to match lost EU subsidies are really doing the farming community harm?
Many will say it’s better to be safe than sorry, but the question remains whether the ban is proportionate or even well targeted on likely sources of infection.
Read more: The products you can’t bring into Britain from the EU
No more gourmet chorizo brought back from Spain for you. File pic: iStock
A ‘Brexit benefit’? Don’t be fooled
The EU has already introduced emergency measures to contain the disease where it has been found. Several thousand cattle in Hungary and Slovenia have been vaccinated or destroyed.
The UK’s ability to impose the ban is not “a benefit of Brexit”. Member nations including the UK were perfectly able to ban the movement of animals and animal products during the “mad cow disease” outbreak in the 1990s, much to the annoyance of the British government of the day.
Since leaving the EU, England, Scotland and Wales are no longer under EU veterinary regulation.
Northern Ireland still is because of its open border with the Republic. The latest ban does not cover people coming into Northern Ireland, Jersey, Guernsey, or the Isle of Man.
Rather than introducing further red tape of its own, the British government is supposed to be seeking closer “alignment” with the EU on animal and vegetable trade – SPS or “sanitary and phytosanitary” measures, in the jargon.
A ban on cheese? That’s anything but cracking. Pic: iStock
UK can’t shake ties to EU
The reasons for this are obvious and potentially make or break for food producers in this country.
The EU is the recipient of 67% of UK agri-food exports, even though this has declined by more than 5% since Brexit.
The introduction of full, cumbersome, SPS checks has been delayed five times but are due to come in this October. The government estimates the cost to the industry will be £330m, food producers say it will be more like £2bn.
With Brexit, the UK became a “third country” to the EU, just like the US or China or any other nation. The UK’s ties to the European bloc, however, are much greater.
Half of the UK’s imports come from the EU and 41% of its exports go there. The US is the UK’s single largest national trading partner, but still only accounts for around 17% of trade, in or out.
The difference in the statistics for travellers are even starker – 77% of trips abroad from the UK, for business, leisure or personal reasons, are to EU countries. That is 66.7 million visits a year, compared to 4.5 million or 5% to the US.
And that was in 2023, before Donald Trump and JD Vance’s hostile words and actions put foreign visitors off.
Please use Chrome browser for a more accessible video player
Trump: ‘Europe is free-loading’
More bureaucratic botheration
Meanwhile, the UK and the EU are making travel between them more bothersome for their citizens and businesses.
This October, the EU’s much-delayed EES or Entry Exit System is due to come into force. Every foreigner will be required to provide biometric information – including fingerprints and scans – every time they enter or leave the Schengen area.
From October next year, visitors from countries including the UK will have to be authorised in advance by ETIAS, the European Travel and Authorisation System. Applications will cost seven euros and will be valid for three years.
Since the beginning of this month, European visitors to the UK have been subject to similar reciprocal measures. They must apply for an ETA, an Electronic Travel Authorisation. This lasts for two years or until a passport expires and costs £16.
The days of freedom of movement for people, goods, and services between the UK and its neighbours are long gone.
The British economy has lost out and British citizens and businesses suffer from greater bureaucratic botheration.
Nor has immigration into the UK gone down since leaving the EU. The numbers have actually gone up, with people from Commonwealth countries, including India, Pakistan and Nigeria, more than compensating for EU citizens who used to come and go.
Editor’s note: Hands off my focaccia sandwiches with prosciutto! Pic: iStock
Will European reset pay off?
The government is talking loudly about the possible benefits of a trade “deal” with Trump’s America.
Meanwhile, minister Nick Thomas Symonds and the civil servant Mike Ellam are engaged in low-profile negotiations with Europe – which could be of far greater economic and social significance.
The public will have to wait to see what progress is being made at least until the first-ever EU-UK summit, due to take place on 19 May this year.
Hard-pressed British food producers and travellers – not to mention young people shut out of educational opportunities in Europe – can only hope that Sir Keir Starmer considers their interests as positively as he does sucking up to the Trump administration.
UK
Paria Veisi: Police investigating disappearance of woman in South Wales find her body – as man charged with murder
-
Sports2 years ago‘Storybook stuff’: Inside the night Bryce Harper sent the Phillies to the World Series
-
Sports1 year agoStory injured on diving stop, exits Red Sox game
-
Sports1 year agoGame 1 of WS least-watched in recorded history
-
Sports2 years agoMLB Rank 2023: Ranking baseball’s top 100 players
-
Sports4 years ago
Team Europe easily wins 4th straight Laver Cup
-
Environment2 years agoJapan and South Korea have a lot at stake in a free and open South China Sea
-
Environment2 years agoGame-changing Lectric XPedition launched as affordable electric cargo bike
-
Business3 years agoBank of England’s extraordinary response to government policy is almost unthinkable | Ed Conway