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Former OpenAI board member Helen Toner, who helped oust CEO Sam Altman in November, broke her silence this week when she spoke on a podcast about events inside the company leading up to Altman’s firing.

One example she shared: When OpenAI released ChatGPT in November 2022, the board was not informed in advance and found out about it on Twitter. Toner also said Altman did not tell the board he owned the OpenAI startup fund.

Altman was renamed CEO less than a week after he was fired, but Toner’s comments give insight into the decision for the first time.

“The board is a nonprofit board that was set up explicitly for the purpose of making sure that the company’s public good mission was primary, was coming first — over profits, investor interests, and other things,” Toner said on “The TED AI Show” podcast released on Tuesday.

“But for years, Sam had made it really difficult for the board to actually do that job by withholding information, misrepresenting things that were happening at the company, in some cases outright lying to the board,” she said.

Toner said Altman gave the board “inaccurate information about the small number of formal safety processes that the company did have in place” on multiple occasions.

“For any individual case, Sam could always come up with some kind of innocuous-sounding explanation of why it wasn’t a big deal, or misinterpreted, or whatever,” Toner said. “But the end effect was that after years of this kind of thing, all four of us who fired him came to the conclusion that we just couldn’t believe things that Sam was telling us, and that’s just a completely unworkable place to be in as a board — especially a board that is supposed to be providing independent oversight over the company, not just helping the CEO to raise more money.”

Toner explained that the board had worked to improve issues. She said that, in October, a month before the ousting, the board had conversations with two executives who relayed experiences with Altman they weren’t comfortable sharing before, including screenshots and documentation of problematic interactions and mistruths.

“The two of them suddenly started telling us… how they couldn’t trust him, about the toxic atmosphere he was creating,” Toner said. “They used the phrase ‘psychological abuse,’ telling us they didn’t think he was the right person to lead the company to AGI, telling us they had no belief that he could or would change.”

Artificial general intelligence, or AGI, is a broad term that refers to a type of artificial intelligence that outperforms human abilities on various cognitive tasks. 

An OpenAI spokesperson was not immediately available to comment.

Earlier this month, OpenAI disbanded its team focused on the long-term risks of AI a year after the company announced the group. The news came days after both team leaders, OpenAI co-founder Ilya Sutskever and Jan Leike, announced their departures from the Microsoft-backed startup. Leike, who has since announced he is joining AI competitor Anthropic, wrote on Friday that OpenAI’s “safety culture and processes have taken a backseat to shiny products.”

Toner’s comments and the high-profile departures follow last year’s leadership crisis.

In November, OpenAI’s board ousted Altman, saying it had conducted “a deliberative review process” and that Altman “was not consistently candid in his communications with the board, hindering its ability to exercise its responsibilities.”

“The board no longer has confidence in his ability to continue leading OpenAI,” it said.

The Wall Street Journal and other media outlets reported that while Sutskever trained his focus on ensuring that artificial intelligence would not harm humans, others, including Altman, were instead more eager to push ahead with delivering new technology.

Altman’s removal prompted resignations and threats of resignations, including an open letter signed by virtually all of OpenAI’s employees, and uproar from investors, including Microsoft. Within a week, Altman was back and board members Toner and Tasha McCauley, who had voted to oust Altman, were out. Sutskever relinquished his seat on the board and remained on staff until he announced his departure on May 14. Adam D’Angelo, who had also voted to oust Altman, remains on the board.

In March, OpenAI announced its new board, which includes Altman, and the conclusion of an internal investigation by law firm WilmerHale into the events leading up to Altman’s ouster.

OpenAI did not publish the WilmerHale investigation report but summarized its findings.

“The review concluded there was a significant breakdown of trust between the prior board and Sam and Greg,” OpenAI board chair Bret Taylor said at the time, referring to president and co-founder Greg Brockman. The review also “concluded the board acted in good faith… [and] did not anticipate some of the instability that led afterwards,” Taylor added.

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Amazon was questioned by House China committee over ‘dangerous and unwise’ TikTok partnership

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Amazon was questioned by House China committee over 'dangerous and unwise' TikTok partnership

Amazon logo on a brick building exterior, San Francisco, California, August 20, 2024.

Smith Collection | Gado | Archive Photos | Getty Images

Amazon representatives met with the House China committee in recent months to discuss lawmaker concerns over the company’s partnership with TikTok, CNBC confirmed.

A spokesperson for the House Select Committee on the Chinese Communist Party confirmed the meeting, which centered on a shopping deal between Amazon and TikTok announced in August. The agreement allows users of TikTok, owned by China’s ByteDance, to link their account with Amazon and make purchases from the site without leaving TikTok.

“The Select Committee conveyed to Amazon that it is dangerous and unwise for Amazon to partner with TikTok given the grave national security threat the app poses,” the spokesperson said. The parties met in September, according to Bloomberg, which first reported the news.

Representatives from Amazon and TikTok did not immediately respond to CNBC’s request for comment.

TikTok’s future viability in the U.S. is uncertain. In April, President Joe Biden signed a law that requires ByteDance to sell TikTok by Jan. 19. If TikTok fails to cut ties with its parent company, app stores and internet hosting services would be prohibited from offering the app.

President-elect Donald Trump could rescue TikTok from a potential U.S. ban. He promised on the campaign trail that he would “save” TikTok, and said in a March interview with CNBC’s “Squawk Box” that “there’s a lot of good and there’s a lot of bad” with the app.

In his first administration, Trump had tried to implement a TikTok ban. He changed his stance around the time he met with billionaire Jeff Yass. The Republican megadonor’s trading firm, Susquehanna International Group, owns a 15% stake in ByteDance, while Yass has a 7% stake in the company, NBC and CNBC reported in March.

— CNBC’s Jonathan Vanian contributed to this report.

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Amazon launches fixed pricing for treatment of conditions such as hair loss. Hims & Hers stock drops 15%

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Amazon launches fixed pricing for treatment of conditions such as hair loss. Hims & Hers stock drops 15%

A worker delivers Amazon packages in San Francisco on Oct. 24, 2024.

David Paul Morris | Bloomberg | Getty Images

Amazon on Thursday announced Prime members can access new fixed pricing for treatment of conditions like erectile dysfunction and men’s hair loss, its latest effort to compete with other direct-to-consumer marketplaces such as Hims & Hers Health and Ro.

Shares of Hims & Hers fell as much as 17% on Thursday, on pace for its worst day.

Amazon said in a blog post that Prime members can see the cost of a telehealth visit and their desired treatment before they decide to proceed with care for five common issues. Patients can access treatment for anti-aging skin care starting at $10 a month; motion sickness for $2 per use; erectile dysfunction at $19 a month; eyelash growth at $43 a month, and men’s hair loss for $16 a month by using Amazon’s savings benefit Prime Rx at checkout.

Amazon acquired primary care provider One Medical for roughly $3.9 billion in July 2022, and Thursday’s announcement builds on its existing pay-per-visit telehealth offering. Video visits through the service cost $49, and messaging visits cost $29 where available. Users can get treatment for more than 30 common conditions, including sinus infection and pink eye.

Medications filled through Amazon Pharmacy are eligible for discounted pricing and will be delivered to patients’ doors in standard Amazon packaging. Prime members will pay for the consultation and medication, but there are no additional fees, the blog post said.

Amazon has been trying to break into the lucrative health-care sector for years. The company launched its own online pharmacy in 2020 following its acquisition of PillPack in 2018. Amazon introduced, and later shuttered, a telehealth service called Amazon Care, as well as a line of health and wellness devices.

The company has also discontinued a secretive effort to develop an at-home fertility tracker, CNBC reported Wednesday.

— CNBC’s Annie Palmer contributed to this report.

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WikiLeaks whistleblower Chelsea Manning says censorship is still ‘a dominant threat’

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WikiLeaks whistleblower Chelsea Manning says censorship is still 'a dominant threat'

Chelsea Manning: Censorship still a dominant threat

Former U.S. Army intelligence analyst Chelsea Manning says censorship is still “a dominant threat,” advocating for a more decentralized internet to help better protect individuals online.

Her comments come amid ongoing tension linked to online safety rules, with some tech executives recently seeking to push back over content moderation concerns.

Speaking to CNBC’s Karen Tso at the Web Summit tech conference in Lisbon, Portugal, on Wednesday, Manning said that one way to ensure online privacy could be “decentralized identification,” which gives individuals the ability to control their own data.

“Censorship is a dominant threat. I think that it is a question of who’s doing the censoring, and what the purpose is — and also censorship in the 21st century is more about whether or not you’re boosted through like an algorithm, and how the fine-tuning of that seems to work,” Manning said.

“I think that social media and the monopolies of social media have sort of gotten us used to the fact that certain things that drive engagement will be attractive,” she added.

“One of the ways that we can sort of countervail that is to go back to the more decentralized and distribute the internet of the early ’90s, but make that available to more people.”

Nym Technologies Chief Security Officer Chelsea Manning at a press conference held with Nym Technologies CEO Harry Halpin in the Media Village to present NymVPN during the second day of Web Summit on November 13, 2024 in Lisbon, Portugal. 

Horacio Villalobos | Getty Images News | Getty Images

Asked how tech companies could make money in such a scenario, Manning said there would have to be “a better social contract” put in place to determine how information is shared and accessed.

“One of the things about distributed or decentralized identification is that through encryption you’re able to sort of check the box yourself, instead of having to depend on the company to provide you with a check box or an accept here, you’re making that decision from a technical perspective,” Manning said.

‘No longer secrecy versus transparency’

Manning, who works as a security consultant at Nym Technologies, a company that specializes in online privacy and security, was convicted of espionage and other charges at a court-martial in 2013 for leaking a trove of secret military files to online media publisher WikiLeaks.

She was sentenced to 35 years in prison, but was later released in 2017, when former U.S. President Barack Obama commuted her sentence.

Asked to what extent the environment has changed for whistleblowers today, Manning said, “We’re at an interesting time because information is everywhere. We have more information than ever.”

She added, “Countries and governments no longer seem to invest the same amount of time and effort in hiding information and keeping secrets. What countries seem to be doing now is they seem to be spending more time and energy spreading misinformation and disinformation.”

Manning said the challenge for whistleblowers now is to sort through the information to understand what is verifiable and authentic.

“It’s no longer secrecy versus transparency,” she added.

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