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Salesforce executives told investors that deals are shrinking or getting delayed. Dell said its margin is getting smaller. Okta highlighted macroeconomic challenges. And Veeva’s CEO said on his company’s earnings call that generative artificial intelligence has been “a competing priority” for customers.

Add it all up and it was a brutal week for software and enterprise tech.

Salesforce shares plunged almost 20% on Thursday, the biggest drop since 2004, after the cloud software vendor posted weaker-than-expected revenue and issued disappointing guidance. CEO Marc Benioff said Salesforce grew quickly in the Covid age as companies rushed to buy products for remote work. Then customers had to integrate all the new technology, and to eventually rationalize.

“Every enterprise software company kind of has adjusted” since after the pandemic, Benioff said on his company’s earnings call. Businesses that have reported lately are “all basically saying that same thing in different ways.”

Software makers MongoDB, SentinelOne, UiPath and Veeva all pulled down their full-year revenue forecasts this week.

The WisdomTree Cloud Computing Fund, an exchange-traded fund that tracks cloud stocks, slid 5% this week, the sharpest decline since January. Paycom, GitLab, Confluent, Snowflake and ServiceNow all lost at least 10% of their value in the downdraft.

Dell, which sells PCs and data center hardware to businesses, bumped up its full-year forecast on Thursday and said its backlog for AI servers had grown to $3.8 billion from $2.9 billion three months ago. But the growing portion of these servers in the product mix, along with higher input costs, will cause the company’s gross margin to narrow by 150 basis points for the year.

Dell shares slid 13% for the week after hitting fresh highs. The company has been viewed as a beneficiary of the generative AI wave as businesses step up their hardware purchases. Expectations were “elevated,” Barclays analysts wrote in a note on the results.

Okta’s stock price fell almost 9% for the week. Analysts cited weaker-than-expected subscription backlog. The company said economic conditions are hurting the identity software maker’s ability to sign up new customers and get existing ones to expand purchases.

“Macroeconomic headwinds are still out there,” Okta finance chief Brett Tighe said on the company’s earnings call.

One reading of inflation this week came in slightly higher than expected. U.S central bankers are holding steady on the benchmark interest rate, which has been at a 23-year high.

At UiPath, a developer of automation software, the pace of business slumped in late March and in April, in part because of the economy, co-founder Daniel Dines told analysts on Wednesday. Customers were also becoming more hesitant to commit to multi-year deals, said Dines, who is replacing former Google executive Rob Enslin as CEO on June 1, just months after stepping down as co-CEO.

Cybersecurity software vendor SentinelOne is seeing a similar trend.

“There’s no question that buying habits are changing,” SentinelOne CEO Tomer Weingarten told CNBC on Friday, adding that “how customers are evaluating software” is also changing. His company’s stock price plunged 22% for the week after guidance missed estimates.

Then there’s the impact of AI, which is causing businesses to reprioritize.

Veeva CEO Peter Gassner cited “disruption in large enterprises as they work through their plans for AI.” Veeva, which sells life sciences software, lost almost 15% of its value this week on concerns about spending in the back half of the year.

Gassner said on the earnings call that generative AI represents “a competing priority” for Veeva clients.

The news wasn’t bad across the board. Zscaler‘s stock jumped 8.5% on Friday after the security software provider beat expectations for the quarter and raised its full-year forecast.

“We expect demand to remain strong as an increasing number of enterprises are planning to adopt our platform for better cyber and data protection,” CEO Jay Chaudhry said on the company’s earnings call.

—CNBC’s Ari Levy contributed to this report.

WATCH: Earnings are good, but software has to execute better, says FBB Capital’s Mike Bailey

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Doordash stock sinks 9% as company misses earnings, says it expects further spending

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Doordash stock sinks 9% as company misses earnings, says it expects further spending

A DoorDash bag on a bicycle in New York, US, on Tuesday, May 6, 2025.

Yuki Iwamura | Bloomberg | Getty Images

DoorDash reported third-quarter earnings that missed analyst expectations and said it expects to spend “several hundred million dollars” on new initiatives and development in 2026.

The stock sank 9% following the report.

Here’s how the company did compared to LSEG estimates:

  • Earnings: 55 cents per share vs 69 cents per share expected
  • Revenue: $3.45 billion vs $3.36 billion expected.

“We wish there was a way to grow a baby into an adult without investment, or to see the baby grow into an adult overnight, but we do not believe this is how life or business works,” the company wrote in its earnings release to explain the boosted spending.

DoorDash said it is developing a new global tech platform that progressed in 2025 but is expected to accelerate in 2026, noting the direct and opportunity costs in the near term. The company announced its Dot autonomous delivery robot in September.

The food delivery platform’s revenue increased 27% from a year earlier.

DoorDash posted net income of $244 million, or 55 cents per share, in Q3, up from $162 million, or 38 cents per share, a year ago.

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Total orders grew 21% over the prior year to 776 million during the quarter that closed Sept. 30, just above the 770.13 million expected by FactSet.

The company expects Adjusted EBITDA for the fourth quarter in the range of $710 million to $810 million, a midpoint of $760 million. Analysts polled by FactSet expected $806.8 million for Q4.

DoorDash closed its acquisition of British food delivery company Deliveroo on Oct. 2, a deal that valued the UK company at about $3.9 billion.

The company expects a depreciation and amortization expense of $700 million for the fiscal year, exclusive of the acquisition. A stock-based compensation expense of $1.1 billion is also expected for fiscal 2025.

DoorDash expects Deliveroo to add $45 million to adjusted EBITDA in Q4 and about $200 million to adjusted EBITDA in 2026.

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Snap shares rocket 15% on strong forecast, $400 million Perplexity deal

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Snap shares rocket 15% on strong forecast, 0 million Perplexity deal

Snap shares climbed 15% on Wednesday after the company issued its third-quarter earnings, reporting revenue that beat analysts expectations and a $500 million stock repurchase program.

Here is how the company did compared with Wall Street’s expectations:

  • Earnings per share: Loss of 6 cents. That figure is not comparable to analysts’ estimates.
  • Revenue: $1.51 billion vs. $1.49 billion expected, according to LSEG 
  • Global daily active users: 477 million vs. 476 million expected, according to StreetAccount
  • Global average revenue per user (ARPU): $3.16 vs. $3.13 expected, according to StreetAccount

Snap also announced that it is partnering with the startup Perplexity AI, which “will integrate its conversational search directly into Snapchat.” The feature is set to appear in Snapchat starting in early 2026, Snap said.

“Perplexity will pay Snap $400 million over one year, through a combination of cash and equity, as we achieve global rollout,” Snap said in the letter. “Revenue from the partnership is expected to begin contributing in 2026.”

The partnership represents “a first step in Snap’s effort to make Snapchat a platform where leading AI companies can connect with its global community in creative and trusted ways,” the two companies said in their announcement.

In the company’s earnings call, Snap CEO Evan Spiegel said Perplexity will have “default placement in our chat inbox” and the startup will “control the responses from their chatbot inside of Snapchat.”

Although Snap will not be selling “advertising against the Perplexity responses,” Spiegel said that the integration “will help Perplexity drive additional subscribers, which I think is something that will be valuable to their business.”

“We have a really unique opportunity ahead to help distribute AI agents through our chat interface,” Spiegel said.

While Snapchat users will still be able to engage with the company’s My AI chatbot, the integrated Perplexity AI service will provide them with “real-time answers from credible sources and explore new topics within the app,” the companies said.

Regarding Snap’s expensive foray into developing augmented reality glasses, Spiegel said the company plans to create a separate subsidiary around the Specs AR glasses to speed up development with partners.

Snap said fourth-quarter sales will come in between $1.68 billion and $1.71 billion. That figure’s midpoint of $1.695 billion is slightly ahead of Wall Street expectations of $1.69 billion.

For the third quarter, Snap said sales grew 10% year over year while it logged a net loss of $104 million. During the same quarter last year, Snap recorded a net loss of $153 million.

The Snapchat parent said that third-quarter adjusted earnings before interest, taxes, depreciation and amortization, or EBITDA, came in at $182 million, ahead of the $125 million that StreetAccount was projecting.

The company also said that its adjusted EBITDA for the fourth quarter will be between $280 million and $310 million, which tops StreetAccount’s projections of $255.4 million.

Snap shares were down 32% for the year, as of Wednesday’s close, compared to the Nasdaq’s 22% gain.

Although the company’s shares soared as high as 25% in after-hours trading on Wednesday, they began their descent after Snap finance chief Derek Andersen detailed some of the company’s sales-related challenges on the earnings call.

“The North America LCS segment remains the primary headwind to our overall revenue growth,” said Andersen, adding that the company is seeing more growth and demand for Snap’s ad products from small-to-medium sized businesses in other regions.

In a letter to investors, Snap said that government regulations like Australia’s social media minimum age bill and related policy developments “are likely to have negative impacts on user engagement metrics that we cannot currently predict.”

“While we remain committed to our goal of serving 1 billion global monthly active users, we expect overall DAU may decline in Q4 given these internal and external factors, and as noted above we expect particularly negative impacts in certain jurisdictions,” Snap said in the letter.

The Australian senate passed the bill in November 2024, and when the law comes into effect next month, companies like Facebook and Instagram parent Meta, TikTok and Snap will be penalized if they fail to adequately prevent children under 16 from possessing accounts on their respective platforms.

Snap also said in the investor letter that the “upcoming rollout of platform-level age verification” from companies like Apple and Google could also negatively impact user metrics in the future.  

Utah and California have signed online-child safety bills that put the onus on app store makers to verify user ages. Utah’s law is set to fully take effect in May 2026.

“We are also preparing for the upcoming rollout of platform-level age verification, which will use new signals provided by Apple — and soon Google — to help us better determine the age of our users and remove those we learn are under 13,” Snap said in the letter.

Snap’s warning to investors underscores how new laws, policies and regulations around the globe are beginning to impact tech firms.

In the letter, Snap also said that some of its efforts to improve monetization, such as its Snapchat+ subscription service, could result in “adverse impact on engagement metrics as these experiences are rolled out globally.”

Pinterest shares tanked on Tuesday after the company reported third-quarter results that missed on earnings per share and provided weaker-than-expected guidance. The company’s finance chief Julia Donnelly told analysts that Pinterest expects “broader trends and market uncertainty continuing with the addition of a new tariff in Q4 impacting the home furnishing category.”

Big tech companies like Meta, Alphabet and Amazon reported their latest quarterly earnings last week in which they posted solid digital advertising sales and hefty spending on AI-related computing infrastructure.

The Facebook-parent saw third-quarter sales boom 26% year-over-year to $51.24 billion, while revenue in Amazon’s online ad unit soared 24% year-over-year to $17.7 billion.

Alphabet said that its total advertising revenue for the third quarter rose 13% year-over-year to $74.18 billion, while YouTube’s online ad sales climbed 15% to $10.26 billion.

Reddit said last Thursday that third-quarter sales surged 68% year-over-year to $585 million. The company’s global daily active uniques increased 19% year-over-year to 116 million, surpassing estimates of 114 million. 

WATCH: It would be irresponsible of Zuckerberg to not spend on his network of properties, says Jim Cramer.

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New bipartisan bill would require companies to report AI job losses

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New bipartisan bill would require companies to report AI job losses

A pedestrian walks past Amazon Ireland corporate offices in Dublin, as Amazon.com, Inc., said on Tuesday it plans to cut its global corporate workforce by as many as 14,000 roles and seize the opportunity provided by artificial intelligence (AI), in Dublin, Ireland, Oct. 28, 2025.

Damien Eagers | Reuters

A new bipartisan bill seeks to provide a “clear picture” of how artificial intelligence is affecting the American workforce.

Sens. Mark Warner, D-Va., and Josh Hawley, R-Mo., on Wednesday announced the AI-Related Job Impacts Clarity Act. It would require publicly traded companies, certain private companies and federal agencies to submit quarterly reports to the Department of Labor detailing any job losses, new hires, reduced hiring or other significant changes to their workforce as a result of AI.

The data would then be compiled by the Department of Labor into a publicly available report.

“This bipartisan legislation will finally give us a clear picture of AI’s impact on the workforce,” Warner said in a statement. “Armed with this information, we can make sure AI drives opportunity instead of leaving workers behind.”

The proposed legislation comes as politicians, labor advocates and some executives have sounded the alarm in recent years about the potential for widespread job loss due to AI.

In May, Anthropic CEO Dario Amodei said that the AI tools that his company and others are building could eliminate half of all entry-level white-collar jobs and cause unemployment to spike up to 20% in the next one to five years. Anthropic makes the chatbot Claude.

Layoffs have been announced recently at companies across the tech, retail, auto and shipping industries, with executives citing myriad reasons, from AI and tariffs to shifting business priorities and broader cost-cutting efforts. Job cuts announced at Amazon, UPS and Target last month totaled more than 60,000 roles.

Some experts have questioned whether AI is fully to blame for the layoffs, noting that companies could be using the technology as cover for concerns about the economy, business missteps or cost cutting initiatives.

WATCH: Is AI behind recent job cuts? Here’s what to know

Is AI behind recent job cuts? Here's what to know

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