Ticketmaster hit by cyber attack – with hackers ‘offering to sell customer data on dark web’
Concert promoter Live Nation says it is investigating a cyber attack at its Ticketmaster unit, days after experts urged customers to change their passwords.
Hackers are allegedly offering to sell customer data on the dark web.
The US entertainment giant said it had discovered “unauthorised activity” on 20 May in a third-party cloud database that mostly contained Ticketmaster data.
Live Nation added that “a criminal threat actor offered what it alleged to be company user data for sale via the dark web” on 27 May.
It comes a few days after a little-known cybercrime group named ShinyHunters reportedly said it had stolen user data of more than 500 million customers of the online ticket sales platform.
The hackers are reportedly demanding around $500,000 (£400,000) in a ransom payment to prevent the data being sold.
The breach has not had and is unlikely to have a material impact on Live Nation’s business, the company stated.
Customers were urged by experts to change their passwords after the hacking claims emerged.
The Times reported names, addresses, emails, phone numbers and the partial credit card details from Ticketmaster were being offered for sale online.
File pic: Reuters
ShinyHunters posted samples of the information on a hacker forum while asking $500,000 for a “one-time sale”, the publication added.
Live Nation did not mention ShinyHunters in its filing with the US Securities and Exchange Commission.
The firm said: “We are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement.
“As appropriate, we are also notifying regulatory authorities and users with respect to unauthorised access to personal information.
“We continue to evaluate the risks and our remediation efforts are ongoing.”
Authorities in Australia and the US are reportedly talking to Ticketmaster to understand and respond to the incident.
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Companies face legal action
Ticketmaster, which merged with Live Nation in 2010, is the world’s largest ticket seller across live music, sports, theatre and other events.
The breach comes at a time when the two companies face legal action over competition concerns.
The US government wants to break them up, accusing the firms of running an illegal monopoly over live events in America.
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US attorney general Merrick Garland. Pic: AP
The companies are also facing a landmark consumer class action lawsuit which is seeking $5bn (£4bn) in damages on behalf of potentially millions of ticket purchasers.
“It’s time for fans and artists to stop paying the price for Live Nation’s monopoly,” US attorney general Merrick Garland said.
“It is time to restore competition and innovation in the entertainment industry. It is time to break up Live Nation-Ticketmaster.”
Ticketmaster sparked outrage in November 2022 when its site crashed during a presale event for a Taylor Swift tour.
The company said the site was overwhelmed by both fans and attacks from bots, which were posing as consumers to scoop up tickets and sell them on secondary sites.
At the time, the superstar criticised Ticketmaster on social media, saying it was “excruciating for me to just watch mistakes happen with no recourse” after Swift’s fans reported long wait times and site outages during the presales.
The debacle prompted congressional hearings aimed at better protecting consumers.
David Graham, whose voice featured in some of the UK’s favourite TV shows, including Thunderbirds and Peppa Pig, has died.
The London-born star was 99.
Jamie Anderson, the son of Thunderbirds creator Gerry Anderson, led the tributes on X as he called Graham a “legendary” actor.
Graham brought to life the Thunderbirds puppet characters Gordon Tracy, scientist Brains, and Lady Penelope’s driver, Aloysius “Nosey” Parker, in the series about the secret International Rescue organisation.
David Graham with Parker from Thunderbirds. Pic: Geoff Pugh/Shutterstock
“We will miss you dearly, David. Our thoughts are with David’s friends and family,” Anderson’s post on X confirming the death on Friday said.
Anderson went on to pay tribute to Graham, who also voiced the evil Daleks in Doctor Who, saying: “David was always a wonderful friend to us here at Anderson Entertainment.”
‘What a talent’
Anderson also told the PA news agency: “Just a few weeks ago, I was with 2,000 Anderson fans at a Gerry Anderson concert in Birmingham where we sang him happy birthday – such a joyous occasion.
“And now, just a few weeks later, he’s left us. David was always kind and generous with his time and his talent. And what a talent.”
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Parker from Thunderbirds. Pic: Ken McKay/ITV/Shutterstock
Highlighting all the characters played by Graham, Anderson added: “He will be sorely missed.”
Graham returned as Parker for ITV’s remake Thunderbirds Are Go, which ran between 2015 and 2020, but not for the live-action 2004 film which saw Ron Cook take on the role.
Pic: Ken McKay/ITV/Shutterstock
The original 1965 Thunderbirds was created by Gerry Anderson, who died in 2012, and his second wife, Sylvia, the voice of Lady Penelope, who died in 2016.
Graham also played Grandpa Pig in children’s show Peppa Pig, and provided the voice for characters in Ben & Holly’s Little Kingdom.
His in-person acting roles included Doctor Who, Coronation Street and Casualty.
“Trailblazing” actress Cleo Sylvestre who starred in films, soap operas and stage plays has died aged 79, her agent has said.
Sylvestre, also known as Cleopatra Palmer, appeared in productions as diverse as Crossroads, Shakespeare’s As You Like It and the first Paddington movie.
A spokesperson for Fulcrum Talent said: “It is with deep regret that I have to announce the sad news that Cleo Sylvestre MBE died this morning.
“Much loved and admired by her peers, she will be remembered as a trailblazer and a true friend. She will be sorely missed by so many.”
Sylvestre and Susan Hanson in Crossroads. Pic: ITV/Shutterstock
Sylvestre was also a singer and recorded with The Rolling Stones, who backed her on a 1964 cover of To Know Him Is To Love Him. She later worked as a musician with her blues band Honey B Mama And Friends.
Born in Hertfordshire in April 1945, she was brought up in London by her mother Laureen Sylvestre and studied at the Italia Conti Academy of Theatre Arts.
She was made an MBE in 2023 for services to drama and charity and was married to Ian Palmer until his death in 1995.
Sylvestre enjoyed roles in some of TV’s best-known shows, including playing Melanie Harper, the adopted daughter of Meg Richardson in ITV’s long-running Crossroads, during the 1970s.
Other TV roles came in The Bill, New Tricks, Till Death Do Us Part, Grange Hill, Doctor Who and Coronation Street.
Sylvestre in 1968. Pic: ITV/Shutterstock
Her more recent parts included ITV thriller Platform 7, and Channel 5’s revamp of All Creatures Great And Small.
Sylvestre began her acting career on the stage and was the first black actress to take a leading role in a National Theatre production – in National Health in 1969.
She made her Royal Shakespeare Company (RSC) debut playing Audrey in a 2023 production of As You Like It.
Her film roles have ranged from the 2014 film Paddington, Kidulthood from 2006 and 1993’s The Punk.
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US-born playwright and author Bonnie Greer wrote on X that Sylvestre was “one of the reasons that-from my vantage point in NYC (New York City) that I thought that this country has the best anglophone theatre, and the best place to be a Black woman in it”.
She added: “I still think that. Thank you, Cleo!”
Dame Elizabeth Anionwu, the UK’s first sickle cell nurse specialist, wrote that she was “devastated” at the death of her “wonderful, kind friend”.
A painting of a nude woman with her legs open has prompted a police visit to an art gallery in Mid Wales.
The painting is on display in the window of The Table in Hay-on-Wye, Powys.
Warning: The image below shows the painting
According to gallery owner Val Harris, the police have asked her to remove the painting under the Public Order Act, but she has refused to do so.
Ms Harris told Sky News the response the painting had received from some people was “shocking” and “rather sad”.
“We had the police here under the Public Order Act. They’d had complaints,” she said.
“I’m not prepared to take it out of the window. I run an art gallery, I support my artists, so that’s where we got to.
“And Poppy [Baynham, the artist] wants to keep it in the window, if she wanted to move it ’cause she was finding it too traumatic, I would have respected whatever she wanted.”
The painting formed part of the gallery’s It’s Party Time exhibition.
Some of the complaints were read out in a public meeting on Thursday afternoon, called so people could ask questions about the artwork.
One complaint was that the painting was “not suitable for children”, while another described it as “very sexualised”.
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Baynham told Sky News it was “only supportive people” who attended the meeting after the complaints had been made.
“I think everyone who didn’t like the painting was just a bit scared to show their faces obviously. So it turned out really, really great, a lot of people showed up,” she said.
“I couldn’t do it without the support, I think I would have given in if it was all hate.”
The painting on display at The Table. Pic: Val Harris
The discussion that has been sparked by Ms Baynham’s painting is “all an artist dreams of”, she added.
“The publicity has been amazing for my work, I’ve never had so much people talk about it.”
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A spokesperson for Dyfed-Powys Police confirmed it had received a report and that officers had attended the gallery.
They added the neighbourhood policing team was monitoring the situation.
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