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Corporate leaders can’t “bulls—” their employees about the impact of artificial intelligence on the workforce and the ways in which the technology will affect jobs more broadly, according to one tech billionaire.

Jim Kavanaugh, the CEO of World Wide Technology (WWT), told CNBC that people are “too smart” to accept that AI won’t change the way that they manage their work and that no jobs will be eliminated due to the transformative nature of the technology.

WWT is an enterprise technology solutions provider that focuses on services such as cloud computing, IT security, data analytics, artificial intelligence, and consulting services.

“If you think you’re going to try to game this, and that you’re going to tell employees nothing’s going to change, and everything’s going to be fine, that’s just BS,” Kavanaugh said in an interview last week.

Kavanaugh noted that, though there is no playbook for how business leaders should communicate disruptive macroeconomic events, such as the Covid-19 pandemic and its impact on jobs, the job of a CEO is “to be as transparent as possible and always honest with their employees about where they stand.”

With AI, “there’s going to be all kinds of changes,” Kavanaugh added. “If I could give any advice, it’s that everybody should be a student of AI and tech and not be afraid of it.”

Even though it’s a given AI will impact the workforce, “none of us have it all completely figured out,” he said. “If anybody comes in and tells you, ‘I can tell you exactly how this is going to impact jobs and how it’s going to impact everything we’re doing,’ they’re lying. Because nobody knows.”

Kavanaugh stressed that, overall, he’s an optimist when it comes to AI’s positive impacts and its ability to improve productivity.

“Sitting there and saying, ‘I’m going to try to throw cold water on this fire, I’m going to try to put it out and ignore it,’ that’s a complete mistake.”

“I believe in embracing [AI] and learning and being realistic about it. Because there will be jobs that will be disrupted, there’s no question about that. But, for the most part, I truly believe it will be an enhancer and an accelerator of what we’re all doing,” Kavanaugh told CNBC.

Kavanaugh co-founded WWT in 1990 with fellow St. Louis, Missouri-based entrepreneur David Steward as a reseller of technology equipment. Today, WWT is a tech giant in its own right, generating revenues of $20 billion annually.

Kavanaugh currently has a net worth of $7 billion, according to real-time data from business news magazine Forbes. Prior to co-founding the company, Kavanaugh represented the U.S. national soccer team in the 1984 Summer Olympics in Los Angeles.

Is AI a job destroyer, or job creator?

The paper further noted that, in the U.S. and Europe, “roughly two-thirds of current jobs are exposed to some degree of AI automation,” while generative AI “could substitute up to one-fourth of current work.”

Kavanaugh’s not the only one who sees positive effects stemming from the use of AI in the world of work. Clara Shih, Salesforce’s head of AI, told CNBC that there are jobs that will disappear due to the disruptive impact of the technology.

Whether new technology will replace jobs is “a question that’s been asked throughout time,” Shih said, referring to the creation of automation tools in factories, farming vehicles and machinery, and the internet as examples.

“There are a subset of jobs that are going to go away,” Shih said. “The internet destroyed a lot of jobs. But then it created brand new ones that we couldn’t have even imagined in 1999.”

Ultimately, AI will be a positive force in the world of work, leading to new jobs, according to Shih. However, what our job descriptions look like might change.

“I think what we’re seeing today with AI is that everyone needs a new job description,” Shih said. “Most jobs are not going to go away, but every job is going to require a new job description.”

Last week, as part of its annual Dreamforce event, Salesforce unveiled a new AI platform, called AgentForce. Companies can use the platform to build and customize their own AI “agents,” autonomous digital workers that can help with things like customer service and employee support.

Some companies have even been actively touting the benefits of AI in reducing their overall personnel needs. For example, Swedish fintech firm Klarna said last month that it was able to slash its workforce from 5,000 to 3,800 in a single year thanks to AI, and then pay its remaining workers more.

The “buy now, pay later” pioneer told the BBC it is looking to further reduce employee numbers next year, to 2,000 people, through the use of AI in areas like marketing and customer service.

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Google reverses policy telling workers not to discuss DOJ antitrust case

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Google reverses policy telling workers not to discuss DOJ antitrust case

Alphabet CEO Sundar Pichai meets with Polish Prime Minister Donald Tusk in Warsaw, Poland, on February 13, 2025.

Klaudia Radecka | Nurphoto | Getty Images

Google has reversed a policy forbidding employees from discussing its antitrust woes following a settlement with workers. 

The company sent a notice to U.S. employees last week saying it rescinded “the rule requesting that workers refrain from commenting internally or externally about the on-going antitrust lawsuit filed against Google by the U.S. Department of Justice,” according to correspondence viewed by CNBC.

Google settled with the Alphabet Workers Union, which represents company employees and contractors, according to the U.S. National Labor Relations Board, or NLRB. The settlement and policy reversal mark a major victory for Google staffers, who have seen increased censorship on subjects such as politics, litigation and defense contracts by the search giant since 2019. 

The U.S. Department of Justice filed an antitrust lawsuit against Google in 2020, alleging that the company has kept its share of the general search market by creating strong barriers to entry and a feedback loop that sustained its dominance.

Google said it “will not announce or maintain overbroad rules or policies that restrict your right to comment, internally or externally, about whether and/or how the on-going antitrust lawsuit filed against Google by the U.S. Department of Justice may impact your terms and conditions of employment,” according to last week’s notice. 

The policy change was first reported by The New York Times

The reversal comes as Google and the DOJ prepare to return to the courtroom for their scheduled remedies trial on April 21. The DOJ has said it is considering structural remedies, including breaking up Google’s Chrome web browser, which it argues gives Google an unfair advantage in the search market.

A U.S. District Court judge ruled in August that Google illegally held a monopoly in the search market. Google said it would appeal the decision. The DOJ doubled down on its calls for a breakup in a March filing.

Following the August ruling, Kent Walker, Google’s president of global affairs, sent a companywide email directing employees to “refrain from commenting on this case, both internally and externally.”

Shortly after, the Alphabet Workers Union filed an unfair labor practice charge against Google with the NLRB. The union alleged that Walker’s message was an “overly broad directive” and said that a breakup could impact workers’ roles. The NLRB in March ruled that Google must allow workers to speak on such topics.

Google’s settlement states that the National Labor Relations Act gives employees the right to form, join or assist a union. It notes that Google is not rescinding its prior clarification that states employees may not speak on behalf of Google on this matter without approval from the company. The settlement also adds that Google will not interfere with, restrain or coerce workers in the exercise of their rights.

Despite the settlement, spokesperson Courtenay Mencini said Google did not agree with the NLRB’s ruling. 

“To avoid lengthy litigation, we agreed to remind employees that they have the right to talk about their employment, as they’ve always been free to and regularly do,” Mencini said in a statement to CNBC.

The settlement by Google comes at a “crucial moment” ahead of the remedies trial, the Alphabet Worker’s Union said Monday. 

“We think the potential remedies from this trial could have impact on our wages, working conditions and terms of employment,” said Stephen McMurtry, communications chair of the Alphabet Workers Union-CWA, told CNBC.

WATCH: Google’s cloud strategy amid tariff turmoil

Google's cloud strategy amid tariff turmoil

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Apple has best day since 1998 on Trump’s 90-day tariff pause

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Apple has best day since 1998 on Trump's 90-day tariff pause

Apple CEO Tim Cook inspects the new iPhone 16 during an Apple special event at Apple headquarters on September 09, 2024 in Cupertino, California. 

Justin Sullivan | Getty Images

Apple shares skyrocketed 15% on Wednesday after President Donald Trump announced a 90-day pause on his administration’s “reciprocal tariffs,” which would have affected the company’s production locations in Vietnam, India, and Thailand.

The rally added over $400 billion to Apple’s market cap, which now stands just under $3 trillion. It was Apple’s best day since January 1998, when late founder Steve Jobs was the interim CEO and three years before the company unveiled the first iPod. At the time, Apple’s market cap was close to $3 billion.

Apple has been the most prominent name to get whacked by Trump’s tariffs. Before Wednesday, it was on its worst four-day trading stretch since 2000. Investors worried about Apple’s outlook because the company still makes the majority of its revenue from selling physical devices, which need to be imported into the U.S.

Most of Apple’s iPhones and other hardware products are still made in China, which was not exempted from tariffs on Wednesday. In fact, Trump increased tariffs on China to 125% on Wednesday, up from 54%.

China issued an 84% tariff on U.S. goods this week, raising the possibility that Apple could get caught up in a trade war and lose ground in China, its third-largest market by sales.

Apple has worked to diversify its supply chain to lessen reliance on China in recent years.

On Wednesday, tariffs on Vietnam were reduced from 46% to 10%, and tariffs on India were cut 26% to 10%, which raises the possibility that Apple will be able to serve a large percentage of its U.S. customers from factories outside of China with lower tariffs.

Stocks skyrocketed across the board on Wednesday after Trump announced the tariff pause. The Nasdaq Composite climbed over 12%, its second-best day ever.

Apple hasn’t commented publicly on Trump’s tariffs, but CEO Tim Cook will likely address the topic on an earnings call on May 1.

WATCH: Apple falls more than 20% in four days

Apple falls more than 20% in 4 days as China tariffs loom

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Dot-com bust, 1987 crash had massive relief rallies similar to Wednesday’s pop

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Dot-com bust, 1987 crash had massive relief rallies similar to Wednesday's pop

The Nasdaq Marketsite is seen during morning trading on April 7, 2025 in New York City. 

Michael M. Santiago | Getty Images

Every bear market has days like this.

The Nasdaq soared 12% on Wednesday, the second-best day on record for the tech-heavy index and its sharpest rally since January 2001, which was the middle of the dot-com crash.

During the financial crisis in October 2008, the Nasdaq enjoyed two of its best five days ever. The other two came as the tech bubble was bursting. The index’s sixth-best day since its beginning in 1971 came on March 13, 2020, as the Covid pandemic was hitting the U.S.

Of the 25 best days for the Nasdaq, including Wednesday, 22 took place during the dot-com collapse, the 2008-09 financial crisis or the early days of Covid. One occurred on Oct. 21, 1987, two days after Black Monday. The other was in November 2022.

Call it a dead-cat bounce, a relief rally or short covering. It’s a familiar reaction during the worst of times for Wall Street.

Be prepared for plenty more volatility.

The worst month on record for the Nasdaq was October 1987, when the index plunged 27%. Second to that was a 23% drop in November 2000. In March 2020, the Nasdaq sank 10%. It’s still down 1% this month just after closing out its worst quarter since 2022.

President Donald Trump sparked the Wednesday bounce when he dropped new tariff rates on imports from most U.S. trade partners to 10% for 90 days to allow trade negotiations with those countries. The president’s social media post lifted optimism that levies would be less severe than expected and immediately boosted a market that’s been hammered since Trump rolled out his sweeping tariff plan last week.

Wealthy Trump donors and business leaders, including hedge fund manager Bill Ackman, Home Depot co-founder Ken Langone and billionaire investor Leon Cooperman have weighed in with hefty criticism of Trump’s tariffs. JPMorgan Chase CEO Jamie Dimon said earlier on Wednesday that the tariffs will likely lead to a recession, after BlackRock CEO Larry Fink said Monday at an event in New York that, “Most CEOs I talk to would say we are probably in a recession right now.”

SpaceX CEO Elon Musk attends a cabinet meeting held by U.S. President Donald Trump at the White House on March 24, 2025.

Win McNamee | Getty Images

Tesla CEO Elon Musk, the world’s richest person and one of Trump’s closest confidantes in the White House, spent the early part of this week slamming Peter Navarro, Trump’s top trade advisor, calling him a “moron” and “dumber than a sack of bricks.”

Musk’s electric vehicle company has gotten pummeled of late, tumbling 22% in the four prior trading sessions after suffering its worst quarter since 2022. The stock soared 23% on Wednesday, its second-best day on record.

The big difference between the current market tumult and the downturns in 1987, 2000-2001, 2008 and 2020 is that many investors say this one was easily avoidable and, potentially, can be reversed based on what the president decides to do.

“What Trump unveiled Wednesday is stupid, wrong, arrogantly extreme, ignorant trade-wise and addressing a non-problem with misguided tools,” investor Ken Fisher wrote in a post on X on Monday, referring to last week’s announcement. “Yet, as near as I can tell it will fade and fail and the fear is bigger than the problem, which from here is bullish.”

Trying to predict Trump’s next move is a fool’s errand.

On Sunday evening the president told reporters that he’s not trying to push the market down, “but sometimes you have to take medicine to fix something.” He stressed the importance of fixing the country’s trade deficit with China, and said “unless we solve that problem, I’m not going to make a deal.”

The president is keeping his hard line on China, at least for now. He said on Wednesday that he was raising the tariff on China higher, to 125%. All other countries would go back to the 10% baseline tariff rate as negotiations take place.

Recession risk is higher but it won't be as deep or linger, says DWS Group's Bianco

Prior to his latest pronouncement, economic fears had spilled into the bond market, raising concerns that higher interest rates would create further problems for consumers at the worst possible time. The 10-year Treasury note yield, which helps decide rates on mortgages, credit card debt and auto loans, spiked overnight to 4.51% after hitting 3.9% last week. It’s currently at 4.38%.

As the tech industry’s megacap companies, which make up an outsized portion of the Nasdaq and the S&P 500, prepare to report quarterly results starting late this month, management teams will be looking for some visibility that can guide forecasts for the rest of the year and into 2026.

In the absence of more clarity, many of their plans will likely be on hold as they figure out how much existing and expected tariffs will raise costs and hurt revenue, and what they need to do to shore up supply chains.

Wednesday provided some relief. Investors like Ackman are celebrating.

“This was brilliantly executed by @realDonaldTrump,” Ackman wrote on X. “Textbook, Art of the Deal.”

In a note, Wedbush analyst Dan Ives called it “the news we and everyone on the Street was waiting for” after the president’s “self-inflicted Armageddon.”

But for companies that are in the crosshairs of Trump’s wavering policy decisions, all the uncertainty remains.

WATCH: Trump’s 90-day pause

Trump: The 90-day pause is on countries that didn't retaliate; China wants to make a deal

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