Thousands of staff who risked their lives working in hospitals during the pandemic still haven’t been given the COVID bonus awarded to NHS staff last year.
Generally, it is lower-paid staff who have missed out, and campaigners say a high proportion are female and from ethnic minorities.
Sky News has surveyed outsourcing companies which employ cleaners, porters and caterers within the NHS and found while some have paid their staff the £1,600 award, others haven’t.
Much depends on what kind of contract the worker is under as to whether the company was able to claim money off the Department of Health. Unions say this is symptomatic of how staff in hospitals are losing their rights.
Dima Hooper, 57, is a member of the catering staff at Homerton Hospital in east London, employed by outsourcing company ISS.
In 2021, she nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in north London where Sky News filmed her recovery.
Image: Dima Hooper, an NHS caterer, told Sky News in 2021 she was ‘just lucky I’m alive’
Dima who has been left with long COVID says she “definitely” contracted the illness at work, and it is unfair that she hasn’t been paid the bonus.
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She said: “A lot of us risked our lives during that time, working six days a week, 12 hours a day through that period.
“Some people lost their lives. Some people can’t work anymore. I just think it’s not fair because we (were) all there at the same time, doing the work.”
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Hospitals were the trenches of the COVID battle and anyone who witnessed it would remember the caterers delivering food to wards, the cleaners rubbing every surface armed with antiseptic spray, and the porters keeping spirits up, but also taking the dead to the hospital morgue.
It is these staff, who are often on non-NHS contacts, who are therefore excluded from the bonus.
Some of Dima’s fellow caterers at Homerton did get the bonus, if their contract dated back before catering was outsourced, and they remained on what is called an “Agenda for Change” contract.
ISS say their staff “typically” don’t qualify, and it’s the same for many other big companies in this market.
Outside Homerton Hospital, we spoke to a group of campaigners calling for the work to be taken back in-house, with a petition signed by over 500 staff members at the hospital, outraged their colleagues didn’t get the bonus.
Retired Union worker George Binette said: “It is overwhelmingly women and overwhelmingly, frankly, black women who have not received this bonus, despite the fact that they were facing many of the same risks in terms of contracting the virus during the course of the pandemic.”
Occupational therapist Diana Swingler, who got the bonus, added: “They are a crucial part of the team. We are all one team, and that’s why it’s all the more shocking that they’re being treated differently and unequally.”
ISS told Sky News: “Typically ISS employees are outside the scope of government NHS benefits, however, eligible employees at Homerton University Hospital have received a non-consolidated payment in line with additional funding and criteria from the government.
“We value the contribution of every ISS team member and remain in discussions with relevant parties to extend this to all ISS employees working alongside the NHS.”
We approached other companies in this field. Serco which supports 18 hospitals with porters, cleaners and caterers says it has paid staff “where appropriate funding has been provided”.
Another big player in hospital catering Aramark UK has “not received any government funding to pay bonuses” to their NHS employees.
Yet, all 1,675 Essentia staff working at Guys and St Thomas’s NHS Foundation Trust got the bonus because they are “part of the trust workforce”.
Mitie, which works with over 40 NHS Trusts, told us: “We have always argued strongly on behalf of our colleagues for parity of treatment with their NHS peers and we’re pleased that funding was confirmed for this payment earlier this year.”
The GMB Union says this only happened after 97% of GMB members at St George’s Hospital, south London, backed action in an indicative strike ballot.
It all adds up to a confusing hotchpotch, where it seems a lot depends on what kind of contact staff members have and how closely linked it is to the NHS “Agenda For Change” pay deal for those directly employed by the NHS.
Rachel Harrison from the GMB Union believes “tens of thousands if not hundreds of thousands of workers”, have not got the bonus.
She added: “Ultimately, it is down to the extent of privatisation across the NHS and that is why we are urging the new Labour government to honour their pledge and get everybody back in-house and back on NHS contacts.”
Image: GMB Union’s Rachel Harrison calls on Labour to honour the COVID bonus for all NHS workers
The Department of Health and Social Care says it provided funding for over 27,000 staff in non-NHS organisations to receive the bonus, but it’s clear that thousands still didn’t qualify under the terms of their contracts.
A DHSC spokesperson said: “Independent organisations providing NHS services are responsible for their own terms and conditions of employment, including pay scales and any non-consolidated pay awards they choose to make.
“Non-NHS organisations were able to apply to be reimbursed for the non-consolidated payments to eligible staff after the department stepped in to provide funding to help deliver them.”
Outside Homerton Hospital, caterer Sandra McCarthy, who didn’t get the bonus, summed up the feeling.
Describing the weeks that people came on to their doorsteps to clap for NHS workers, she said “It’s like people clapped for the others and left us out.”
Whitehall officials tried to convince Michael Gove to go to court to cover up the grooming scandal in 2011, Sky News can reveal.
Dominic Cummings, who was working for Lord Gove at the time, has told Sky News that officials in the Department for Education (DfE) wanted to help efforts by Rotherham Council to stop a national newspaper from exposing the scandal.
In an interview with Sky News, Mr Cummings said that officials wanted a “total cover-up”.
The revelation shines a light on the institutional reluctance of some key officials in central government to publicly highlight the grooming gang scandal.
In 2011, Rotherham Council approached the Department for Education asking for help following inquiries by The Times. The paper’s then chief reporter, the late Andrew Norfolk, was asking about sexual abuse and trafficking of children in Rotherham.
The council went to Lord Gove’s Department for Education for help. Officials considered the request and then recommended to Lord Gove’s office that the minister back a judicial review which might, if successful, stop The Times publishing the story.
Lord Gove rejected the request on the advice of Mr Cummings. Sources have independently confirmed Mr Cummings’ account.
Image: Education Secretary Michael Gove in 2011. Pic: PA
Mr Cummings told Sky News: “Officials came to me in the Department of Education and said: ‘There’s this Times journalist who wants to write the story about these gangs. The local authority wants to judicially review it and stop The Times publishing the story’.
“So I went to Michael Gove and said: ‘This council is trying to actually stop this and they’re going to use judicial review. You should tell the council that far from siding with the council to stop The Times you will write to the judge and hand over a whole bunch of documents and actually blow up the council’s JR (judicial review).’
“Some officials wanted a total cover-up and were on the side of the council…
“They wanted to help the local council do the cover-up and stop The Times’ reporting, but other officials, including in the DfE private office, said this is completely outrageous and we should blow it up. Gove did, the judicial review got blown up, Norfolk stories ran.”
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3:18
Grooming gangs victim speaks out
The judicial review wanted by officials would have asked a judge to decide about the lawfulness of The Times’ publication plans and the consequences that would flow from this information entering the public domain.
A second source told Sky News that the advice from officials was to side with Rotherham Council and its attempts to stop publication of details it did not want in the public domain.
One of the motivations cited for stopping publication would be to prevent the identities of abused children entering the public domain.
There was also a fear that publication could set back the existing attempts to halt the scandal, although incidents of abuse continued for many years after these cases.
Sources suggested that there is also a natural risk aversion amongst officials to publicity of this sort.
Mr Cummings, who ran the Vote Leave Brexit campaign and was Boris Johnson’s right-hand man in Downing Street, has long pushed for a national inquiry into grooming gangs to expose failures at the heart of government.
He said the inquiry, announced today, “will be a total s**tshow for Whitehall because it will reveal how much Whitehall worked to try and cover up the whole thing.”
He also described Mr Johnson, with whom he has a long-standing animus, as a “moron’ for saying that money spent on inquiries into historic child sexual abuse had been “spaffed up the wall”.
Asked by Sky News political correspondent Liz Bates why he had not pushed for a public inquiry himself when he worked in Number 10 in 2019-20, Mr Cummings said Brexit and then COVID had taken precedence.
“There are a million things that I wanted to do but in 2019 we were dealing with the constitutional crisis,” he said.
The Department for Education and Rotherham Council have been approached for comment.
Flawed data has been used repeatedly to dismiss claims about “Asian grooming gangs”, Baroness Louise Casey has said in a new report, as she called for a new national inquiry.
The government has accepted her recommendations to introduce compulsory collection of ethnicity and nationality data for all suspects in grooming cases, and for a review of police records to launch new criminal investigations into historic child sexual exploitation cases.
Image: Baroness Louise Casey carried out the review. Pic: PA
The crossbench peer has produced an audit of sexual abuse carried out by grooming gangs in England and Wales, after she was asked by the prime minister to review new and existing data, including the ethnicity and demographics of these gangs.
In her report, she has warned authorities that children need to be seen “as children” and called for a tightening of the laws around the age of consent so that any penetrative sexual activity with a child under 16 is classified as rape. This is “to reduce uncertainty which adults can exploit to avoid or reduce the punishments that should be imposed for their crimes”, she added.
Baroness Casey said: “Despite the age of consent being 16, we have found too many examples of child sexual exploitation criminal cases being dropped or downgraded from rape to lesser charges where a 13 to 15-year-old had been ‘in love with’ or ‘had consented to’ sex with the perpetrator.”
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3:18
Grooming gangs victim speaks out
The peer has called for a nationwide probe into the exploitation of children by gangs of men.
She has not recommended another over-arching inquiry of the kind conducted by Professor Alexis Jay, and suggests the national probe should be time-limited.
The national inquiry will direct local investigations and hold institutions to account for past failures.
Home Secretary Yvette Cooper said the inquiry’s “purpose is to challenge what the audit describes as continued denial, resistance and legal wrangling among local agencies”.
On the issue of ethnicity, Baroness Casey said police data was not sufficient to draw conclusions as it had been “shied away from”, and is still not recorded for two-thirds of perpetrators.
‘Flawed data’
However, having examined local data in three police force areas, she found “disproportionate numbers of men from Asian ethnic backgrounds amongst suspects for group-based child sexual exploitation, as well as in the significant number of perpetrators of Asian ethnicity identified in local reviews and high-profile child sexual exploitation prosecutions across the country, to at least warrant further examination”.
She added: “Despite reviews, reports and inquiries raising questions about men from Asian or Pakistani backgrounds grooming and sexually exploiting young white girls, the system has consistently failed to fully acknowledge this or collect accurate data so it can be examined effectively.
“Instead, flawed data is used repeatedly to dismiss claims about ‘Asian grooming gangs’ as sensationalised, biased or untrue.
“This does a disservice to victims and indeed all law-abiding people in Asian communities and plays into the hands of those who want to exploit it to sow division.”
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3:07
From January: Grooming gangs: What happened?
The baroness hit out at the failure of policing data and intelligence for having multiple systems which do not communicate with each other.
She also criticised “an ambivalent attitude to adolescent girls both in society and in the culture of many organisations”, too often judging them as adults.
‘Deep-rooted failure’
Responding to Baroness Casey’s review, Ms Yvette Cooper told the House of Commons: “The findings of her audit are damning.
“At its heart, she identifies a deep-rooted failure to treat children as children. A continued failure to protect children and teenage girls from rape, from exploitation, and serious violence.
She added: “Baroness Casey found ‘blindness, ignorance, prejudice, defensiveness and even good but misdirected intentions’ all played a part in this collective failure.”
Ms Cooper said she will take immediate action on all 12 recommendations from the report, adding: “We cannot afford more wasted years repeating the same mistakes or shouting at each other across this House rather than delivering real change.”
Image: Home Secretary Yvette Cooper responded to the report. Pic: PA
Conservative leader Kemi Badenoch said: “After months of pressure, the prime minister has finally accepted our calls for a full statutory national inquiry into the grooming gangs.
“We must remember that this is not a victory for politicians, especially the ones like the home secretary, who had to be dragged to this position, or the prime minister. This is a victory for the survivors who have been calling for this for years.”
Ms Badenoch added: “The prime minister’s handling of this scandal is an extraordinary failure of leadership. His judgement has once again been found wanting.
“Since he became prime minister, he and the home secretary dismissed calls for an inquiry because they did not want to cause a stir.
“They accused those of us demanding justice for the victims of this scandal as, and I quote, ‘jumping on a far right bandwagon’, a claim the prime minister’s official spokesman restated this weekend – shameful.”
The government has promised new laws to protect children and support victims so they “stop being blamed for the crimes committed against them”.
The families of three of the British victims of last week’s Air India crash in Ahmedabad have criticised the UK government’s response to the disaster, saying they “feel utterly abandoned”.
It comes after an Air India Dreamliner crashed shortly after take-off from Ahmedabad airport in western India, killing 229 passengers and 12 crew. One person on the flight survived.
Among the passengers and crew on the Gatwick-bound aircraft were 169 Indian nationals, 53 Britons, seven Portuguese nationals and one Canadian national.
In a statement, the families of three British citizens who lost their lives said they were calling on the UK government to “immediately step up its presence and response on the ground in Ahmedabad”.
The families said they rushed to India to be by their loved ones’ sides, “only to find a disjointed, inadequate, and painfully slow government reaction”.
“There is no UK leadership here, no medical team, no crisis professionals stationed at the hospital,” said a family spokesperson.
“We are forced to make appointments to see consular staff based 20 minutes away in a hotel, while our loved ones lie unidentified in an overstretched and under-resourced hospital.
“We’re not asking for miracles – we’re asking for presence, for compassion, for action,” another family member said.
The families listed a number of what they called “key concerns”, including a “lack of transparency and oversight in the identification and handling of remains”.
They also demanded a “full crisis team” at the hospital within 24 hours, a British-run identification unit, and financial support for relatives of the victims.
A local doctor had “confirmed” the delays in releasing the bodies were “linked to severe understaffing”, according to the families, who also called for an independent inquiry into the UK government’s response.
“Our loved ones were British citizens. They deserved better in life. They certainly deserve better in death,” the statement added.
Sky News has approached the UK’s Foreign, Commonwealth and Development Office for comment.
Families and friends of the victims have already expressed their anger and frustration – mostly aimed at the authorities in India – over the lack of information.