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Thousands of staff who risked their lives working in hospitals during the pandemic still haven’t been given the COVID bonus awarded to NHS staff last year.

Generally, it is lower-paid staff who have missed out, and campaigners say a high proportion are female and from ethnic minorities.

Sky News has surveyed outsourcing companies which employ cleaners, porters and caterers within the NHS and found while some have paid their staff the £1,600 award, others haven’t.

Much depends on what kind of contract the worker is under as to whether the company was able to claim money off the Department of Health. Unions say this is symptomatic of how staff in hospitals are losing their rights.

Dima Hooper, 57, is a member of the catering staff at Homerton Hospital in east London, employed by outsourcing company ISS.

In 2021, she nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in north London where Sky News filmed her recovery.

Dima Hooper, who nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in 2021
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Dima Hooper, an NHS caterer, told Sky News in 2021 she was ‘just lucky I’m alive’

Dima who has been left with long COVID says she “definitely” contracted the illness at work, and it is unfair that she hasn’t been paid the bonus.

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She said: “A lot of us risked our lives during that time, working six days a week, 12 hours a day through that period.

“Some people lost their lives. Some people can’t work anymore. I just think it’s not fair because we (were) all there at the same time, doing the work.”

Dima Hooper, who nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in 2021

Hospitals were the trenches of the COVID battle and anyone who witnessed it would remember the caterers delivering food to wards, the cleaners rubbing every surface armed with antiseptic spray, and the porters keeping spirits up, but also taking the dead to the hospital morgue.

It is these staff, who are often on non-NHS contacts, who are therefore excluded from the bonus.

Some of Dima’s fellow caterers at Homerton did get the bonus, if their contract dated back before catering was outsourced, and they remained on what is called an “Agenda for Change” contract.

ISS say their staff “typically” don’t qualify, and it’s the same for many other big companies in this market.

Outside Homerton Hospital, we spoke to a group of campaigners calling for the work to be taken back in-house, with a petition signed by over 500 staff members at the hospital, outraged their colleagues didn’t get the bonus.

UNISON protests for COVID bonuses outside of NHS Homerton Hospital

Retired Union worker George Binette said: “It is overwhelmingly women and overwhelmingly, frankly, black women who have not received this bonus, despite the fact that they were facing many of the same risks in terms of contracting the virus during the course of the pandemic.”

Occupational therapist Diana Swingler, who got the bonus, added: “They are a crucial part of the team. We are all one team, and that’s why it’s all the more shocking that they’re being treated differently and unequally.”

ISS told Sky News: “Typically ISS employees are outside the scope of government NHS benefits, however, eligible employees at Homerton University Hospital have received a non-consolidated payment in line with additional funding and criteria from the government.

“We value the contribution of every ISS team member and remain in discussions with relevant parties to extend this to all ISS employees working alongside the NHS.”

UNISON protests for COVID bonuses outside of NHS Homerton Hospital

We approached other companies in this field. Serco which supports 18 hospitals with porters, cleaners and caterers says it has paid staff “where appropriate funding has been provided”.

Another big player in hospital catering Aramark UK has “not received any government funding to pay bonuses” to their NHS employees.

Yet, all 1,675 Essentia staff working at Guys and St Thomas’s NHS Foundation Trust got the bonus because they are “part of the trust workforce”.

G4S said it would not comment.

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Mitie, which works with over 40 NHS Trusts, told us: “We have always argued strongly on behalf of our colleagues for parity of treatment with their NHS peers and we’re pleased that funding was confirmed for this payment earlier this year.”

The GMB Union says this only happened after 97% of GMB members at St George’s Hospital, south London, backed action in an indicative strike ballot.

It all adds up to a confusing hotchpotch, where it seems a lot depends on what kind of contact staff members have and how closely linked it is to the NHS “Agenda For Change” pay deal for those directly employed by the NHS.

Rachel Harrison from the GMB Union believes “tens of thousands if not hundreds of thousands of workers”, have not got the bonus.

She added: “Ultimately, it is down to the extent of privatisation across the NHS and that is why we are urging the new Labour government to honour their pledge and get everybody back in-house and back on NHS contacts.”

Rachel Harrison, from the GMB Union
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GMB Union’s Rachel Harrison calls on Labour to honour the COVID bonus for all NHS workers

The Department of Health and Social Care says it provided funding for over 27,000 staff in non-NHS organisations to receive the bonus, but it’s clear that thousands still didn’t qualify under the terms of their contracts.

A DHSC spokesperson said: “Independent organisations providing NHS services are responsible for their own terms and conditions of employment, including pay scales and any non-consolidated pay awards they choose to make.

“Non-NHS organisations were able to apply to be reimbursed for the non-consolidated payments to eligible staff after the department stepped in to provide funding to help deliver them.”

Outside Homerton Hospital, caterer Sandra McCarthy, who didn’t get the bonus, summed up the feeling.

Sandra McCarthy at a protest for COVID bonuses outside of NHS Homerton Hospital

Describing the weeks that people came on to their doorsteps to clap for NHS workers, she said “It’s like people clapped for the others and left us out.”

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PM makes rare visit to nuclear-armed submarine to show UK’s strength – but Putin will notice a potential weakness

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PM makes rare visit to nuclear-armed submarine to show UK's strength - but Putin will notice a potential weakness

Sir Keir Starmer has boarded a nuclear-armed submarine as it returned from a lengthy patrol – in a rare showcasing of the UK’s deterrent that will catch Russia’s attention at a time of growing tensions.

While being reminded about British nuclear strength though, Russian President Vladimir Putin will also doubtless take note of a potential weakness.

HMS Vanguard was kept patrolling at sea for more than 200 days – one of the longest-ever deployments that will likely have put a huge strain on the submariners and the vessel – as issues with maintaining the ageing fleet make it harder to rotate the boats more quickly.

***PHOTOS EMBARGOED UNTIL 2200 March 19th 2025  FOR PRINT AND 0001 FOR ALL OTHER PLATFORMS..17/03/2025. Scotland, United Kingdom. Prime Minister Keir Starmer and Defence Secretary John Healey visits a Vanguard class submarine off the coast of Scotland as it returns home from a period of duty at sea. Picture by Simon Dawson / No 10 Downing Street
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Sir Keir Starmer on the HMS Vanguard

Prime Minister Keir Starmer and Defence Secretary John Healey visits a Vanguard class submarine off the coast of Scotland
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Prime Minister Sir Keir Starmer and Defence Secretary John Healey visited a Vanguard class submarine off the coast of Scotland

The Royal Navy must keep one nuclear-armed submarine at sea at all times.

The so-called “continuous at-sea deterrence” is the cornerstone of UK defence strategy and the ultimate guarantor of the nation’s security.

It is the first time a prime minister has visited one of the Royal Navy’s four top-secret nuclear-armed submarines as it returned from a deterrent patrol – a moment known as “Day Zero” – in more than a decade.

The last time this happened was with David Cameron in 2013.

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Video released by the Ministry of Defence (MoD) showed Sir Keir, eyes pressed to pair of binoculars, and Defence Secretary John Healey sailing out to greet the ageing submarine – which had surfaced – as it re-entered UK waters off Scotland earlier in the week following what was reported to have been a 204-day patrol.

The MoD declined to confirm the length of time the boat had been at sea. The longest known deployment – of 207 days – was carried out in 2021 by HMS Victorious.

Prime Minister Keir Starmer and Defence Secretary John Healey are shown the control room as they visits a Vanguard class submarine off the coast of Scotland as it
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Sir Keir Starmer and John Healey are shown the control room

Patrols by one of the UK’s nuclear-armed submarines – which used to last three months – have had to be extended in recent years because of prolonged periods of maintenance and repair work on the other boats.

The fleet is operating well beyond its original in-service life of 25 years because of delays in the building of four replacement boats.

In a show of support for what is known as the “silent service”, the prime minister, dressed in a Royal Navy-style coat, could be seen in the footage stepping onto the topside of HMS Vanguard as it bobbed in the water.

He was joined by Mr Healey as a line of submariners stood to attention, before they both clambered down a hatch into the vessel.

The two men, followed by Admiral Sir Ben Key, the head of the Royal Navy, walked around inside the submarine and received what was described as a “hot” brief on the deployment.

HMS Vanguard

The official release of any information about the UK’s nuclear deterrent is extremely rare.

Filming of any of the boats is also highly unusual and strictly controlled.

Britain’s enemies will likely be scouring the images that were made public for any clues that might reveal any information about the military’s most potent weapon and the ultimate guarantor of UK security. All audio was removed before release for security reasons.

The decision to publish details and images about the visit appears designed to send a signal to Moscow that the UK remains a nuclear-armed power.

It came as the prime minister and defence secretary prepared to visit a sprawling BAE Systems manufacturing site in Barrow, a port town in Cumbria, where the new generation of nuclear-armed submarines is finally being built to replace the Vanguard-class vessels.

Sir Keir Starmer posing for a selfie
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Sir Keir Starmer posing for a selfie in Barrow

Prime Minister Keir Starmer
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The HMS Vanguard was reported to have been on a 204-day patrol

The whole programme to renew the UK’s nuclear deterrent – the submarines, missiles and warheads – is expected to cost more than £30bn, with an additional contingency of £10bn – making it the UK’s most expensive and important procurement programme.

Sir Keir described Barrow as a “blueprint” for how defence spending can bolster security and boost economic growth by generating highly skilled jobs and opportunities.

“This week, I saw first-hand the sacrifice our submariners are making every day to keep our country safe, but I know they are only able to do that because of the support of the town of Barrow,” he said, in remarks released in advance by the government.

“Each and every person living and working in Barrow is contributing to our nation’s defence, whether that is building our world-class submarine programme, or supporting the workforce here through vital public services or proud family businesses.”

In a sign of the importance of the programme, the prime minister will lay the keel to the first Dreadnought-class boat on Thursday afternoon.

In addition, the King has agreed to give the “Royal” title to the Port of Barrow “in recognition of the town’s unique and critical contribution to national security”, the government said.

The Royal Navy has maintained one of four submarines loaded with nuclear-armed missiles permanently at sea since the first patrol was launched in 1969.

But the age of the current fleet and increased requirement for repair work raise the risk of failure. Any break in the continuous at sea deterrence would be a devastating blow, undermining the UK’s ability to deter the most existential of threats.

As well as visiting HMS Vanguard earlier in the week, the prime minister and defence secretary also spoke with family members of the submariners who have been at sea for more than half a year. Four crew members returned to meet newborn babies.

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Teen boys blackmailed by gangs in ‘sextortion’ scams – as victims given new advice on what to do

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Teen boys blackmailed by gangs in 'sextortion' scams - as victims given new advice on what to do

Teenage boys in the UK are being blackmailed by Nigerian crime gangs that pose as young women online – with the National Crime Agency offering advice on what victims should do.

NCA officials said boys as young as 14 have been targeted with “sextortion” scams on social networks including Snapchat and Instagram.

Criminals trick them into sending sexual images – and then threaten to share the pictures with their family, friends and school unless they pay about £100.

While most victims of child sexual exploitation are female, the NCA said 90% of online sextortion victims are boys aged 14 to 17.

In some cases, those affected have taken their own lives out of fear the images will be shared.

Marie Smith, a senior manager at the NCA’s child exploitation and online protection command, called the abuse “extremely disturbing”.

As part of an NCA awareness campaign, she urged victims: “Do not pay – stay calm. We can help. If you pay once, they will just demand more.”

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Pic: iStock
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According to the NCA, boys as young as 14 are targeted by scammers online. Pic: iStock

Sextortion ‘unimaginably cruel’

Most of the offences are committed by people from West African countries, including Nigeria and the Ivory Coast.

“Nothing is off the cards and we hope to hold these criminals accountable,” Ms Smith said.

NCA director of threat leadership Alex Murray said: “Sextortion is unimaginably cruel and can have devastating consequences for victims.

“This campaign will help empower young boys, giving them the knowledge to spot the dangers posed by this crime type and how to report it.

“It supports them to understand that if it does happen, it is never their fault. It will also take the advantage away from the criminals responsible, whose only motivation is financial gain.

“Sadly, teenagers in the UK and around the world have taken their own lives because of ‘sextortion’, which has been a major factor behind launching this campaign.”

Read more:
Investigation under way after girl, 8, targeted in sextortion plot

How parents and teenagers can tackle ‘sextortion’

Last year alone, the NCA’s CEOP safety centre received 380 sextortion reports. In the first five months of 2024, UK police forces recorded an average of 117 monthly reports involving under-18s.

And in the US, the National Centre for Missing and Exploited Children received more than 28,000 sextortion reports globally in 2024 – up from 26,718 the previous year.

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Cat cafes should be ‘phased out’, RSPCA warns

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Cat cafes should be 'phased out', RSPCA warns

Cat cafes across the UK should be “phased out”, leading animal welfare charities have said.

The RSPCA and Cats Protection have called for the move following a surge in these businesses, which allow customers to interact with cats and even adopt them.

The charities say that the cafe environment makes it “almost impossible” to meet the welfare needs of the cats, as they may be stressed by forced proximity to other animals and strangers.

Charities are calling for cat cafes to be 'phased out' over animal welfare concerns. Pic: John Stillwell/PA Wire
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Charities are calling for cat cafes to be ‘phased out’ over animal welfare concerns. Pic: PA


RSPCA cat welfare expert Alice Potter said: “While cats, cake and coffee might be a happy combination for people, for the cats living 24/7 in these cafes it’s likely to be a very different story.

“We don’t believe these environments can consistently provide cats with a good quality of life and are hugely concerned that many cats will be unhappy as a result.”

Ms Potter added: “Generally cats are not sociable, and many felines often prefer to live without other cats, or prefer to form social groups with their relations.”

There are currently more than 30 cat cafes licensed in England – with about 44% of those licences issued in the past financial year.

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Both charities believe that many more cat cafes may be operating without oversight or regulation due to unclear legislation.

A cat sleeping in a cat cafe.  Pic: VWPics via AP Images
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Cats in cat cafes are used for ‘entertainment’, the RSPCA says. Pic: AP


Cat cafes inspected by local authorities are licensed under rules concerning the keeping or training of animals for exhibition.

The RSPCA and Cats Protection says refusing to issue new licences – and not renewing old ones – would ensure these cafes are gradually phased out.

Ms Potter said: “Cats in cat cafes are essentially being used for entertainment – and are often licensed as such – so we are concerned that they are paying the price for this by having a poor quality of life.”

Daniel Warren-Cummings, central behaviour officer for charity Cats Protection has said that cats often “hide the signs” of stress.

He said: “Some cats adopt a strategy of feigning sleep when they are stressed, leading consumers to mistakenly assume they are simply resting.”

However, others feel that the cafes should not be phased out entirely, and would benefit from stricter monitoring.

Lady Dinah's Cat Emporium in East London. Pic: Sang Tan/AP
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Lady Dinah’s Cat Emporium in East London. Pic: AP


Lauren Pears, owner of Lady Dinah’s Cat Emporium in east London, said: “Some things I would look for in a reputable cat cafe include age limits, restrictions on capacity and dedicated cat care staff.

“Observing how the industry has grown over the years, I feel that entrepreneurs wishing to open a cat cafe should be required to hold or acquire animal husbandry qualifications in order to open a business like this to ensure they understand the welfare implications of their decisions.

“I welcome regulation and scrutiny of the industry.”

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