Thousands of staff who risked their lives working in hospitals during the pandemic still haven’t been given the COVID bonus awarded to NHS staff last year.
Generally, it is lower-paid staff who have missed out, and campaigners say a high proportion are female and from ethnic minorities.
Sky News has surveyed outsourcing companies which employ cleaners, porters and caterers within the NHS and found while some have paid their staff the £1,600 award, others haven’t.
Much depends on what kind of contract the worker is under as to whether the company was able to claim money off the Department of Health. Unions say this is symptomatic of how staff in hospitals are losing their rights.
Dima Hooper, 57, is a member of the catering staff at Homerton Hospital in east London, employed by outsourcing company ISS.
In 2021, she nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in north London where Sky News filmed her recovery.
Image: Dima Hooper, an NHS caterer, told Sky News in 2021 she was ‘just lucky I’m alive’
Dima who has been left with long COVID says she “definitely” contracted the illness at work, and it is unfair that she hasn’t been paid the bonus.
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She said: “A lot of us risked our lives during that time, working six days a week, 12 hours a day through that period.
“Some people lost their lives. Some people can’t work anymore. I just think it’s not fair because we (were) all there at the same time, doing the work.”
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Hospitals were the trenches of the COVID battle and anyone who witnessed it would remember the caterers delivering food to wards, the cleaners rubbing every surface armed with antiseptic spray, and the porters keeping spirits up, but also taking the dead to the hospital morgue.
It is these staff, who are often on non-NHS contacts, who are therefore excluded from the bonus.
Some of Dima’s fellow caterers at Homerton did get the bonus, if their contract dated back before catering was outsourced, and they remained on what is called an “Agenda for Change” contract.
ISS say their staff “typically” don’t qualify, and it’s the same for many other big companies in this market.
Outside Homerton Hospital, we spoke to a group of campaigners calling for the work to be taken back in-house, with a petition signed by over 500 staff members at the hospital, outraged their colleagues didn’t get the bonus.
Retired Union worker George Binette said: “It is overwhelmingly women and overwhelmingly, frankly, black women who have not received this bonus, despite the fact that they were facing many of the same risks in terms of contracting the virus during the course of the pandemic.”
Occupational therapist Diana Swingler, who got the bonus, added: “They are a crucial part of the team. We are all one team, and that’s why it’s all the more shocking that they’re being treated differently and unequally.”
ISS told Sky News: “Typically ISS employees are outside the scope of government NHS benefits, however, eligible employees at Homerton University Hospital have received a non-consolidated payment in line with additional funding and criteria from the government.
“We value the contribution of every ISS team member and remain in discussions with relevant parties to extend this to all ISS employees working alongside the NHS.”
We approached other companies in this field. Serco which supports 18 hospitals with porters, cleaners and caterers says it has paid staff “where appropriate funding has been provided”.
Another big player in hospital catering Aramark UK has “not received any government funding to pay bonuses” to their NHS employees.
Yet, all 1,675 Essentia staff working at Guys and St Thomas’s NHS Foundation Trust got the bonus because they are “part of the trust workforce”.
Mitie, which works with over 40 NHS Trusts, told us: “We have always argued strongly on behalf of our colleagues for parity of treatment with their NHS peers and we’re pleased that funding was confirmed for this payment earlier this year.”
The GMB Union says this only happened after 97% of GMB members at St George’s Hospital, south London, backed action in an indicative strike ballot.
It all adds up to a confusing hotchpotch, where it seems a lot depends on what kind of contact staff members have and how closely linked it is to the NHS “Agenda For Change” pay deal for those directly employed by the NHS.
Rachel Harrison from the GMB Union believes “tens of thousands if not hundreds of thousands of workers”, have not got the bonus.
She added: “Ultimately, it is down to the extent of privatisation across the NHS and that is why we are urging the new Labour government to honour their pledge and get everybody back in-house and back on NHS contacts.”
Image: GMB Union’s Rachel Harrison calls on Labour to honour the COVID bonus for all NHS workers
The Department of Health and Social Care says it provided funding for over 27,000 staff in non-NHS organisations to receive the bonus, but it’s clear that thousands still didn’t qualify under the terms of their contracts.
A DHSC spokesperson said: “Independent organisations providing NHS services are responsible for their own terms and conditions of employment, including pay scales and any non-consolidated pay awards they choose to make.
“Non-NHS organisations were able to apply to be reimbursed for the non-consolidated payments to eligible staff after the department stepped in to provide funding to help deliver them.”
Outside Homerton Hospital, caterer Sandra McCarthy, who didn’t get the bonus, summed up the feeling.
Describing the weeks that people came on to their doorsteps to clap for NHS workers, she said “It’s like people clapped for the others and left us out.”
The chancellor is vowing to “take the fair and necessary choices” in today’s budget, as she seeks to grow the economy while keeping the public finances under control.
Rachel Reeves said she will not take Britain “back to austerity” – and promised to “take action to help families with the cost of living”.
She said she will “push ahead with the biggest drive for growth in a generation”, promising investment in infrastructure, housing, security, defence, education and skills.
But following a downgrade in the productivity growth forecast – combined with the U-turns on the winter fuel allowance and benefits cuts as well as “heightened global uncertainty” – the chancellor is expected to announce a series of tax rises as she tries to plug an estimated £30bn black hole in the public finances.
Conservative shadow chancellor Sir Mel Stride has said Ms Reeves is “trying to pull the wool over your eyes”, having promised last year she would not need to raise taxes again. Liberal Democrat deputy leader Daisy Cooper has accused her and the prime minister of “yet more betrayals”.
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10 times the government promised not to increase taxes
This move will be seized upon by opposition parties, given that the chancellor said at last year’s budget that extending the freeze, first brought in by the Tories in April 2021 to raise revenue amid vast spending during the pandemic, “would hurt working people” and “take more money out of their payslips”.
Image: Watch our special programme for Budget 2025 live on Sky News from 11am.
What is being described as a “smorgasbord” of tax rises is also expected to be announced, having backed away from a manifesto-breaching income tax rise.
Some of the measures already confirmed by the government include:
It is being reported that the chancellor will also put a cap on the tax-free allowance for salary sacrifice schemes, raise taxes on gambling firms, and bring in a pay-per-mile scheme for electric vehicles.
What are the key timings for the budget?
11am – Sky News special programme starts.
Around 11.15am – Chancellor Rachel Reeves leaves Downing Street and holds up her red box.
12pm – Sir Keir Starmer faces PMQs.
12.30pm – The chancellor delivers the budget.
Around 1.30pm – Leader of the Opposition Kemi Badenoch delivers the budget response.
2.30pm – The independent Office for Budget Responsibility (OBR) holds a news conference on the UK economy.
4.30pm – Sky News holds a Q&A on what the budget means for you.
7pm – The Politics Hub special programme on the budget.
What could her key spending announcements be?
As well as filling the black hole in the public finances, these measures could allow the chancellor to spend money on a key demand of Labour MPs – partially or fully lifting the two-child benefits cap, which they say will have an immediate impact on reducing child poverty.
Benefits more broadly will be uprated in line with inflation, at a cost of £6bn, The Times reports.
In an attempt to help households with the cost of the living, the paper also reports that the chancellor will seek to cut energy bills by removing some green levies, which could see funding for some energy efficiency measures reduced.
Other measures The Times says she will announce include retaining the 5p cut in fuel duty, and extending the Electric Car Grant by an extra year, which gives consumers a £3,750 discount at purchase.
The government has already confirmed a number of key announcements, including:
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What the budget will mean for you
Extra funding for the NHS will also be announced in a bid to slash waiting lists, including the expansion of the “Neighbourhood Health Service” across the country to bring together GP, nursing, dentistry and pharmacy services – as well as £300m of investment into upgrading technology in the health service.
And although the cost of this is borne by businesses, the chancellor will confirm a 4.1% rise to the national living wage – taking it to £12.71 an hour for eligible workers aged 21 and over.
For a full-time worker over the age of 21, that means a pay increase of £900 a year.
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Britons facing ‘cost of living permacrisis’
However, the Tories have hit out at the chancellor for the impending tax rises, with shadow chancellor Sir Mel Stride saying in a statement: “Having already raised taxes by £40bn, Reeves said she had wiped the slate clean, she wouldn’t be coming back for more and it was now on her. A year later and she is set to break that promise.”
He described her choices as “political weakness” = choosing “higher welfare and higher taxes”, and “hardworking families are being handed the bill”.
The Liberal Democrat deputy leader Daisy Cooper is also not impressed, and warned last night: “The economy is at a standstill. Despite years of promises from the Conservatives and now Labour to kickstart growth and clamp down on crushing household bills, the British people are facing a cost-of-living permacrisis and yet more betrayals from those in charge.”
She called on the government to negotiate a new customs union with the EU, which she argues would “grow our economy and bring in tens of billions for the Exchequer”.
Green Party leader Zack Polanski has demanded “bold policies and bold choices that make a real difference to ordinary people”.
Mayors will be able to introduce tourist taxes across England, the government has announced.
A day before the budget, communities secretary Steve Reed said mayors will be given the power to impose a “modest” charge on visitors staying overnight in hotels, bed and breakfasts, guest houses and holiday lets.
The money raised is intended to be invested in local transport, infrastructure and the visitor economy to potentially attract more tourists.
Regional Labour leaders such as London Mayor Sir Sadiq Khan and Greater Manchester’s Andy Burnham have been calling for the measure.
However, the hospitality industry condemned the move as “damaging”.
The visitor levy will bring England in line with Scotland and Wales, which are already introducing tourist taxes.
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Officials said it would bring English cities into line with other tourist destinations around the world, including New York, Paris and Milan, which already charge a tourist tax.
They said research showed “reasonable” fees had a “minimal” impact on visitor numbers.
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The budget vs your wallet: How the chancellor could raise billions
Sir Sadiq said it is “great news for London” and said the tax will “directly support London’s economy and help cement our reputation as a global tourism and business destination”.
The Greater London Authority previously estimated a £1 a day levy could raise £91m, and a 5% levy could raise £240m.
Mr Burnham said the tax will allow Greater Manchester to “invest in the infrastructure these visitors need, like keeping our streets clean and enhancing our public transport system through later running buses and trams, making sure every experience is a positive and memorable one”.
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Sky News goes inside the room where the budget happens
However, Lord Houchen, the Conservative Tees Valley mayor, said he will not introduce a tourist tax, adding: “Thanks, but no thanks.”
Conservative shadow local government secretary Sir James Cleverly branded it “yet another Labour tax on British holidays, pushing up costs for hard-pressed families, and yet another kick to British hospitality”.
Kate Nicholls, chair of UKHospitality, warned the “damaging holiday tax” could cost the public up to £518 million, adding: “Make no mistake – this cost will be passed directly on to consumers, drive inflation and undermine the government’s aim to reduce the cost of living.”
The plans will be subject to a consultation running until 18 February, which will include considering whether there should be a cap on the amount.
A man has been arrested in connection with the large-scale illegal tipping of waste in Oxfordshire, police have said.
The 39-year-old, from the Guildford area, was arrested on Tuesday following co-operation between the Environment Agency (EA) and the South East Regional Organised Crime Unit.
Image: The illegal site is on the edge of Kidlington in Oxfordshire
Anna Burns, the Environment Agency’s area director for the Thames, said that the “appalling illegal waste dump… has rightly provoked outrage over the potential consequences for the community and environment”.
“We have been working round the clock with the South East Regional Organised Crime Unit to bring the perpetrators to justice and make them pay for this offence,” she added.
“Our investigative efforts have secured an arrest today, which will be the first step in delivering justice for residents and punishing those responsible.”
Image: Pic: PA
Phil Davies, head of the Joint Unit for Waste Crime, added that the EA “is working closely with other law enforcement partners to identify and hold those responsible for the horrendous illegal dumping of waste”.
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He then said: “A number of active lines of investigation are being pursued by specialist officers.”
Sky News drone footage captured the sheer scale of the rubbish pile, which is thought to weigh hundreds of tonnes and comprise multiple lorry loads of waste.
The EA said that officers attended the site on 2 July after the first report of waste tipping, and that a cease-and-desist letter was issued to prevent illegal activity.
After continued activity, the agency added that a court order was granted on 23 October. No further tipping has taken place at the site since.