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A lawyer representing people affected by a “second Post Office IT scandal” has said they “must not” have “a long, hard battle ahead for exoneration and compensation”.

A report today found it is “a reasonable likelihood” that Capture software “created shortfalls” for sub-postmasters prior to the Horizon scandal.

The system, which was the predecessor to Horizon, was rolled out to branches from 1993 onwards.

An inquiry into the Post Office’s Horizon accounting system has heard that more than 900 sub-postmasters were wrongly prosecuted and received criminal convictions because the IT system made it appear as though money was missing at their branches.

At least 40 former sub-postmasters claim they were also falsely accused of stealing as a result of “glitches” in Capture.

The independent report into Capture by Kroll, a risk advisory and financial solutions company, concluded it was “a reasonable likelihood that Capture could have created shortfalls for sub postmasters”.

Kroll has not made any conclusions about the safety of criminal convictions. It did find that 13.5% of all branches may have been using Capture.

The report also discovered that sub-postmasters said that network managers and area managers pressured them to use the system.

It said that legal investigation teams weren’t looking at the question of “bugs or errors” in the system at the time.

Kroll also questioned the Capture Helpdesk remit and effectiveness.

Post Office scandal
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Capture software predates the faulty Horizon system

Following the publication of the report, Neil Hudgell, a solicitor at Hudgells solicitors, told Sky News his firm is advising more than 70 people who experienced unexplained losses at their branches when Capture was in use.

He said: “Like Horizon, it was a flawed system which was destroying lives whilst officials repeatedly ignored the evidence playing out in front of their eyes.”

The independent review has only taken place “as a result of the bravery, determination and resilience of those affected, who came forward to speak about what had happened to them, and ultimately would not let injustice go unchallenged”, he added.

Mr Hudgell is calling for “fast action on these failings” including the creation of a compensation scheme to allow people to “seek speedy settlements, or to further investigate their own individual cases”.

“It should never have needed such a long, hard battle to reach this stage, and there now must not be a long, hard battle ahead for exoneration and compensation,” he said. “As we have seen this year, new legislation can be fast-tracked and introduced to overturn unsafe convictions and clear peoples’ names.”

Lord Beamish, formerly MP Kevan Jones, was at the report briefing meeting and said he believes that records on Capture “do exist”.

“I think some more digging needs to be done at the Post Office,” he said. “I wouldn’t trust the Post Office as far as I can spit.”

He described it as a “copycat” of the Horizon scandal.

A Post Office spokesperson said: “We have, and will continue to, fully support the independent forensic accountancy investigation established by the government into the Capture software.

“We have been very concerned from the outset about the reported problems relating to the use of the Capture software in the 1990s and are sincerely sorry for past failings that have caused suffering to postmasters.

“We remain determined that wrongs must be put right as far as that can be possible.”

Earlier this year, Sky News revealed that the government agreed to have an independent expert review evidence of Capture.

A group of sub-postmasters submitted material, including floppy disks containing the software, to investigators.

They claimed that errors occurred when upgrades were made to Capture, and power cuts were also another possible reason for faults.

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Sub-postmasters previously raised parallels between Capture and Horizon

Steve Marston, 68, says he was wrongly convicted of theft and false accounting after errors caused by Capture accounting software.

Auditors found shortfalls of £79,000 at his branch in Greater Manchester in 1998 – he subsequently pleaded guilty to theft and false accounting.

He said Capture “was totally unfit for use and should never have been released”.

He claims that sub-postmasters were told that “[the software] would make our lives easier and that we would no longer have to do manual accounting as we had in the past”.

He says he was given Capture by the Post Office “and basically left to get on with it without any sort of guidance”.

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Another Capture victim, Steve Lewis, lost his job in 2000 after raising concerns about shortfalls and Capture software glitches.

“I’ve always been looked on as being the man who robbed the Post Office,” he said.

“I lost my post office, the commercial buildings that I had moved my office to, and was forced to sell my family home.”

Mr Lewis claims he was warned “not to be a troublemaker” and told the issues were only happening to him.

It wasn’t until he watched the TV drama, Mr Bates Vs The Post Office, that he “realised” similarities between Horizon victims and himself such as “unexplained losses”.

Documents seen by Sky News also show the Post Office knew Capture was prone to glitches which could cause accounting issues.

In January, the government ordered the Post Office to investigate the claims related to Capture.

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Renewables group Venterra lands £40m amid leadership tensions

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Renewables group Venterra lands £40m amid leadership tensions

A renewable energy group founded by the former chief executive of Petrofac, the oilfield services group which collapsed during the autumn, will this week announce a £40m fundraising despite signs of growing tension over its leadership.

Sky News has learnt that Venterra, which was set up four years ago by Ayman Asfari, will unveil the capital injection as early as Monday.

Its backers will include existing shareholders Beyond Net Zero, a fund affiliated with the private equity firm General Atlantic, and First Reserve, another private equity investor.

The fundraising will come amid a challenging climate sweeping through swathes of the renewable energy sector.

While offshore wind remains an important element of the global energy transition, the shifting investment priorities, in part precipitated by Donald Trump’s second term as US president, have resulted in slower growth than anticipated for companies such as Venterra.

One source said there had been growing tensions in recent months over Mr Asfari’s role at the company and its prospects for 2026.

Venterra has already raised a total of £250m in equity since it was formed.

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Lord Browne, the former BP chief executive, sits on Venterra’s board as a non-executive director representing the Beyond Net Zero investment.

Mr Asfari, who has been a prominent figure in the UK energy services sector for years, stepped down as Petrofac chief in 2023.

Venterra did not respond to emailed enquiries from Sky News.

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Facewatch: The controversial tech that retailers have deployed to tackle shoplifting and violence

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Facewatch: The controversial tech that retailers have deployed to tackle shoplifting and violence

The Christmas period is upon us, and goods are flying off the shelves, but for some reason, the tills are not ringing as loudly as they should be.

Across the country, the five-finger discount is being used with such frequency that retailers are taking action into their own hands.

With concerns about the police response to shoplifting, many are now resorting to controversial facial recognition technology to catch culprits before they strike.

Sainsbury’s, Asda, Budgens and Sports Direct are among the high-street businesses that have signed up to Facewatch, a cloud-based facial recognition security system that scans faces as they enter a store. Those images are then compared to a database of known offenders and, if a match is found, an alert is set off to warn the business that a shoplifter has entered the premises.

It comes as official figures show shoplifting offences rose by 13% in the year to June, reaching almost 530,000 incidents. Figures reported in August showed more than 80% result in no charge.

At the same time, retailers are reporting more than 2,000 cases of violence or abuse against their staff every day. Faced with mounting losses and safety concerns, businesses say they are being forced to take security into their own hands because stretched police forces are only able to respond to a fraction of incidents.

A Facewatch camera
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A Facewatch camera

At Ruxley Manor Garden Centre in south London, managing director James Evans said theft had become increasingly brazen and organised, with losses from shoplifting now accounting for around 1.5% of turnover. “That may sound small, but it represents a significant hit to the bottom line,” he said, pointing out that thousands of pounds’ worth of goods can be stolen in a single visit.

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“We have had instances where the children get sent in to do it. They know that the parents will be waiting in the car park and they’ll know that there’s nothing that we can do to stop them.”

Gurpreet Narwan is seen at the garden centre while being shown how Facewatch works
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Gurpreet Narwan is seen at the garden centre while being shown how Facewatch works

Staff members here have also had their fair share of run-ins with shoplifters. In one case, employees trying to stop a suspected shoplifter were nearly struck by an accomplice in a car. “This is no longer just about stock loss,” said James, “It is about the safety of our staff.”

However, the technology is not without its critics. Civil liberties groups have warned that the expansion of this type of technology is eroding our privacy.

Silkie Carlo, director of Big Brother Watch, called it “a very dangerous kind of privatised policing industry”.

Facewatch is seen in operation as retailers look to crack down on crime.
Image:
Facewatch is seen in operation as retailers look to crack down on crime.

“[It] really threatens fairness and justice for us all, because now it’s the case that just going to do your supermarket shopping, a company is quietly taking your very sensitive biometric data. That’s data that’s as sensitive as your passport, and [it’s] making a judgement about whether you’re a criminal or not.”

Silkie said the organisation was routinely receiving messages from people who said they had been mistakenly targeted. They include Rennea Nelson, who was wrongly flagged as a shoplifter at a B&M store after being mistakenly added to the facial recognition database. Nelson said she was threatened with police action and warned that her immigration status could be at risk.

Gurpreet's profile can be seen on the Facewatch database
Image:
Gurpreet’s profile can be seen on the Facewatch database

“He said to me, if you don’t get out, I’m going to call the police. So at that point I turned around and I was like, are you speaking to me? Then he was like yes, yes, your face set off the alarm because you’re a thief… At that point, I was around six to seven months pregnant and I was having a high-risk pregnancy. I was already going through a lot of anxiety and, so him coming over and shouting at me, it was like really triggering me.”

The retailer later acknowledged the error and apologised, describing it as a rare case of human mistake.

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A spokesperson for B&M said: ‘This was a simple case of human error, and we sincerely apologise to Ms Nelson for any upset caused. Reported incidents like this are rare. Facewatch services are designed to operate strictly in compliance with UK GDPR and to help protect store colleagues from incidents of aggressive shoplifting.”

The cloud-based technology has critics who argue that it amounts to a misuse of personal data and privacy
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The cloud-based technology has critics who argue that it amounts to a misuse of personal data and privacy

Nick Fisher, chief executive of Facewatch, said the backlash was disproportionate.

“Well, I think it’s designed to be quite alarmist, using language like ‘dystopian’, ‘orwellian’, ‘turning people into barcodes’,” he said.

“The inference of that is that we will identify people using biometric technology, hold and store their own, store their data. And that’s just, quite frankly, misleading. We only store and retain data of known repeat offenders, of which it’s been deemed to be proportionate and responsible to do so… I think in the world that we are currently operating in, as long as the technology is used and managed in a responsible, proportionate way, I can only see it being a force for good.”


Rogue retailers exposed in shoplifting crackdown

Yet, there is obviously widespread unease, if not anger, at the proliferation of this technology. Businesses are obviously alert to it, but the bottom line is calling.

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Fashion brand LK Bennett in race for Christmas saviour

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Fashion brand LK Bennett in race for Christmas saviour

The owner of the fashion brand LK Bennett is this weekend racing to find a saviour amid concerns that it could be heading for collapse for the second time in six years.

Sky News has learnt that the clothing chain, which was founded by Linda Bennett in 1990, is working with advisers at Alvarez & Marsal (A&M) on an accelerated sale process.

Industry sources said on Saturday that A&M had begun sounding out potential buyers and investors in the last few days.

At one stage, LK Bennett was among the most recognisable brands on the high street, expanding to 200 branded outlets in the UK and overseas markets including China, Russia and the US.

In its home market it now trades from just nine standalone stores, with a further 13 listed as concessions on its website.

It was unclear whether a sale of the loss-making brand was likely or whether LK Bennett’s existing backers might be prepared to inject more funding into the business.

Contingency plans for an insolvency are frequently drawn up by advisers drafted in to run accelerated sale processes.

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The brand is owned by Byland UK, a company established in 2019 for the purpose of rescuing LK Bennett from a previous brush with insolvency.

Byland UK was formed by Rebecca Feng, who ran LK Bennett’s Chinese franchises.

At the time of that deal, Ms Feng said: “Under our plan, the business will continue to operate out of the UK, looking to maintain the long-standing and undoubted heritage of the brand.

“This will be achieved through a combination of working with quality British design, and the business’s existing supply chain.”

Accounts for LK Bennett Fashion for the period ended January 27, 2024 show the company made a post-tax loss of £3.5m on turnover of £42.1m.

The figures showed a steep loss in sales from £48.8m in 2023.

According to the accounts, LK Bennett paid a dividend of £229,000 “at the start of the year when performance was doing well”.

“Given the decline in revenue, the directors do not recommend the payment of any further dividends.”

Ms Bennett founded the eponymous chain by opening a store in Wimbledon, southwest London, in 1990, and promised to “bring a bit of Bond Street to the high street”.

Her eye for design earned her the nickname ‘queen of the kitten heel’ and saw her products worn by the Princess of Wales and Theresa May, the former prime minister.

In 2008, Ms Bennett sold the business for an estimated £100m to a consortium led by the private equity firm Phoenix Equity Partners.

She retained a stake, and then bought back the remaining equity in 2017.

The company’s administration in 2019 resulted in the closure of 15 stores.

It was unclear how many people are now employed by LK Bennett.

LK Bennett has been contacted for comment, while A&M declined to comment.

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