The Post Office was a “mess” run by executives and government appointees who “dragged their feet” in efforts to compensate and exonerate sub-postmasters, the former chairman has told the public inquiry.
Henry Staunton, who was sacked after 14 months as chair by then business secretary Kemi Badenoch in January, also accused the organisation of having a “huge cultural problem” with a lack of ethnic and gender diversity – and of overseeing “vindictive” investigations into two sub-postmasters who served on the company board.
He also denied allegations that he made racist and misogynistic comments about Post Office colleagues, saying he had been “deeply stung” by an internal investigation he says was used as a pretext by Ms Badenoch to remove him.
A former chairman of WH Smith and director of ITV, Mr Staunton was appointed in December 2022 after being approached by headhunters who told him he would be “giving something back” if he took the job.
He said he found a culture of chaos in senior management that immediately required more than the two days a week he had been told was required.
“The place was a mess that required more of my time,” he said. His view was that executives did not fully accept the findings of the High Court judgment that established the role of the Horizon computer system in hundreds of flawed prosecutions.
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“My initial impression was that the Post Office and government were dragging their feet in terms of making payments for remediation – in the first place – and in the second place I thought that there was no appetite at all for exoneration,” he told the inquiry.
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2:13
New Post Office scandal: ‘It’s been horrific’
Mr Staunton said that initially a “ridiculous” amount of his time was taken up with requests for a pay rise from chief executive Nick Read, who he previously told a Parliamentary inquiry was unhappy and threatening to resign.
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In November 2022, before he was formally in post, he was asked to sign a letter to the secretary of state recommending an increase from the maximum of £788,500 to £1.125m, a “massive” increase that Mr Staunton said the minister was right to reject.
He said the environment among senior staff was characterised by “risk aversion and paralysis” and “a culture of fear and worry”, in part because executives feared being called to give evidence to the public inquiry.
Referring to a letter he received from an anonymous whistleblower, that alleged a “disgusting culture” at the Post Office, Mr Staunton agreed the organisation “had a huge problem with culture”.
“Ethnicity was very poorly represented. We did have a problem with ethnicity. We did have a problem with gender.”
He also recognised claims that Mr Read had referred to, of those with a “public school education”, and that there was a perception of “jobs for the boys”.
Mr Staunton was also highly critical of an internal investigation launched into two sub-postmasters who had been appointed to the board as non-executive directors, alleging it was held open for months as a means of intimidating them.
Inquiry hears recording of chair’s sacking
The inquiry also heard details of Mr Staunton’s dismissal and was played a recording of the telephone call in which Ms Badenoch told him he was being removed because of “complaints that are so serious the government needs to intervene”.
Mr Staunton told the inquiry that her call came several hours after a journalist, understood to be Sky News’ Mark Kleinman, rang him to tell him he was likely to be fired.
He was not told on that call what the complaints were, but the previous month had learned his conduct was being examined as part of a Post Office investigation based initially on an 80-page complaint against Mr Read by the then chief people officer. In the complaint, Mr Staunton was mentioned only once and not by name.
Image: Then Business Secretary Kemi Badenoch sacked Mr Staunton last year. Pic: James Manning/PA Wire
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The allegation against him was that he made inappropriate comments about gender and race at a meeting about candidates to chair the Post Office remuneration committee. In his witness statement to the inquiry, he said: “I deny those allegations completely and feel deeply stung by them.”
He told the inquiry that three former Post Office colleagues – one Jewish, one Muslim and one black – had provided letters of support in his defence to questions from the Institute of Chartered Accountants.
“All three directors have said they thought there was not an ounce of racism in me and indeed I was a champion of greater diversity of ethnicity and gender on the board,” he said.
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2:05
Sir Alan Bates threatens legal action
In his witness statement, he said details of the investigation and its findings against him, which have never been published, were leaked to the media by a government source who claimed they explained why he objected to being sacked by a minister who was “black and female.”
“I was deeply aggrieved at being made a fall guy for failings that I myself had been struggling to get the Post Office to address,” he said.
“This was a report into Nick Read, not about me, but because I had taken the side of the sub-postmasters it was weaponised against me.”
The electric vehicle-leasing business which forms part of the same group as Britain’s biggest household energy supplier will on Friday announce a £500m extension to its financing war chest.
Sky News has learnt that Octopus Electric Vehicles (Octopus EV) has struck a deal with lenders including Lloyds Banking Group, Morgan Stanley, and Credit Agricole to take its total funding line to £2bn.
The additional financing paves the way for the expansion of the company’s UK fleet from 40,000 to 75,000 cars, and is an extension to a facility agreed with Lloyds in 2023.
Image: Pic: iStock
Sources said a public announcement would be made at the COP30 climate summitin Brazil.
Last month, EVs accounted for 26% of all new cars in the UK, a record figure, while across Europe, more than 1.7 million EVs were registered in September – a 19% jump from the same month last year.
Octopus EV offers an all-in-one package comprising a leased car, bespoke EV tariffs, home chargers and access to Electroverse, which it describes as Europe’s largest public charging network.
“Electric momentum is surging across the UK and Europe,” said Gurjeet Grewal, CEO of Octopus EV.
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“Every month, thousands more drivers are discovering just how affordable and enjoyable making the switch can be – and this fresh funding from Lloyds, Morgan Stanley and Crédit Agricole will allow us to bring even more zero-emission cars onto UK roads.”
Keir Mather, Minister for Aviation, Maritime and Decarbonisation, said the government had “helped over 30,000 people go electric thanks to our electric car grant since we launched it this summer, saving them cash with discounts of up to £3,750 on new EVs”.
Image: Octopus Energy electric vehicles
“We’re backing people and industry to make the switch with £4.5bn investment, and it’s great to see industry players like Octopus backing the EV revolution and getting more electric cars out on our roads,” Mr Mather added.
The minister’s comments come, however, amid speculation about a pay-per-mile levy on electric car drivers in Rachel Reeves’s budget later this month.
Octopus’s EV arm also specialises in salary sacrifice schemes, which the chancellor is also reportedly planning to target by reducing or removing tax incentives.
An influential coalition of leaders from Britain’s professional services sector has warned Rachel Reeves that a Budget tax raid on the sector would “stunt growth” in the UK’s faltering economy.
Sky News has obtained a letter sent to the chancellor on Thursday, which was signed by leading figures including the president of The Law Society, the chief executive of the Institute of Chartered Accountants in England and Wales, and the bosses of other leading trade bodies including TheCityUK and the BVCA.
In it, they warn that reported plans to impose employers’ national insurance on limited liability partnerships (LLPs) would damage Britain.
“Such a move would strike at the heart of a sector that is not only growing but actively partnering with government to deliver economic growth,” they wrote.
“Our professional services sector sits among the UK’s global success stories – driving investment, creating jobs, and reinforcing the UK’s reputation as an attractive place to do business.
“Introducing higher taxes on LLPs now would be a misstep and will stunt growth.
“It would undermine the government’s stated ambition to support professional services as a growth partner and send a damaging signal to international investors.
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“At a time when firms are already facing potential major regulatory changes – from anti-money laundering compliance to evolving tax adviser rules – this additional burden risks creating a perfect storm that stifles investment, hiring, and innovation.”
The letter warned that the mooted tax changes would force firms to reconsider their corporate structures, “triggering instability and uncertainty across our economy”.
“Meanwhile, our global competitors – many of whom are actively courting professional services firms – would seize the opportunity to attract talent and capital away from the UK,” it added.
The letter was also signed by the City of London Law Society and The City of London Corporation.
It has been sent to the chancellor less than two weeks before she delivers her Budget, and adds to the multitude of warnings from across the economy about the levers she intends to pull to plug an estimated £30bn fiscal black hole.
Last week, the Financial Times reported that a potential tax raid on LLPs was likely to be less severe than feared following warnings from senior sector figures.
The Treasury has declined to comment on the prospective move.
The UK’s economic slowdown gathered further momentum during the third quarter of the year with growth of just 0.1%, according to an early official estimate that makes horrific reading for the chancellor.
The Office for National Statistics (ONS) reported a surprise contraction for economic output during September of -0.1% – with some of the downwards pressure being applied by the cyber attack disruption to production at Jaguar Land Rover.
The figures for July-September followed on the back of a 0.3% growth performance over the previous three months and the 0.7% expansion achieved between January and March.
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3:22
Growth ‘slightly worse than expected’
The encouraging start to 2025 was soon followed by the worst of Donald Trump’s trade war salvoes and the implementation of budget measures that placed employers on the hook for £25bn of extra taxes.
Economists have blamed those factors since for pushing up inflation and harming investment and employment.
ONS director of economic statistics, Liz McKeown, said: “Growth slowed further in the third quarter of the year with both services and construction weaker than in the previous period. There was also a further contraction in production.
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“Across the quarter as a whole manufacturing drove the weakness in production. There was a particularly marked fall in car production in September, reflecting the impact of a cyber incident, as well as a decline in the often-erratic pharmaceutical industry.
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5:10
What next for the UK economy?
“Services were the main contributor to growth in the latest quarter, with business rental and leasing, live events and retail performing well, partially offset by falls in R&D [research and development] and hair and beauty salons.”
The weaker than expected figures will add fuel to expectations that the Bank of England can cut interest rates at its December meeting after November’s hold.
The vast majority of financial market participants now expect a reduction to 3.75% from 4% on 18 December.
Data earlier this week showed the UK’s unemployment rate at 5% – up from 4.1% when Labour came to power with a number one priority of growing the economy.
Since then, the government’s handling of the economy has centred on its stewardship of the public finances.
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1:41
Chancellor questioned by Sky News
The chancellor was accused by business groups of harming private sector investment and employment through hikes to minimum wage levels and employer national insurance contributions.
The Bank has backed the assertion that hiring and staff retention has been hit as a result of those extra costs.
There is also evidence that rising employment costs have been passed on to consumers and contributed to the UK’s stubbornly high rate of inflation – a figure that is now expected to ease considerably in the coming months.
Rachel Reeves has blamed other factors – such as Brexit and the US trade war – for weighing on the economy and leaving her facing a similar black hole to the one she says she inherited from the Conservatives.
She said of the latest economic data: “We had the fastest-growing economy in the G7 in the first half of the year, but there’s more to do to build an economy that works for working people.
“At my budget later this month, I will take the fair decisions to build a strong economy that helps us to continue to cut waiting lists, cut the national debt and cut the cost of living.”
Shadow chancellor Sir Mel Stride responded: “Today’s ONS figures show the economy shrank in the latest month, under a Prime Minister and Chancellor who are in office but not in power.”