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The Post Office was a “mess” run by executives and government appointees who “dragged their feet” in efforts to compensate and exonerate sub-postmasters, the former chairman has told the public inquiry.

Henry Staunton, who was sacked after 14 months as chair by then business secretary Kemi Badenoch in January, also accused the organisation of having a “huge cultural problem” with a lack of ethnic and gender diversity – and of overseeing “vindictive” investigations into two sub-postmasters who served on the company board.

He also denied allegations that he made racist and misogynistic comments about Post Office colleagues, saying he had been “deeply stung” by an internal investigation he says was used as a pretext by Ms Badenoch to remove him.

A former chairman of WH Smith and director of ITV, Mr Staunton was appointed in December 2022 after being approached by headhunters who told him he would be “giving something back” if he took the job.

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He said he found a culture of chaos in senior management that immediately required more than the two days a week he had been told was required.

“The place was a mess that required more of my time,” he said. His view was that executives did not fully accept the findings of the High Court judgment that established the role of the Horizon computer system in hundreds of flawed prosecutions.

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“My initial impression was that the Post Office and government were dragging their feet in terms of making payments for remediation – in the first place – and in the second place I thought that there was no appetite at all for exoneration,” he told the inquiry.

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New Post Office scandal: ‘It’s been horrific’

Mr Staunton said that initially a “ridiculous” amount of his time was taken up with requests for a pay rise from chief executive Nick Read, who he previously told a Parliamentary inquiry was unhappy and threatening to resign.

In November 2022, before he was formally in post, he was asked to sign a letter to the secretary of state recommending an increase from the maximum of £788,500 to £1.125m, a “massive” increase that Mr Staunton said the minister was right to reject.

He said the environment among senior staff was characterised by “risk aversion and paralysis” and “a culture of fear and worry”, in part because executives feared being called to give evidence to the public inquiry.

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Nick Read. Pic: House of Commons/PA
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Nick Read. Pic: House of Commons/PA

Referring to a letter he received from an anonymous whistleblower, that alleged a “disgusting culture” at the Post Office, Mr Staunton agreed the organisation “had a huge problem with culture”.

“Ethnicity was very poorly represented. We did have a problem with ethnicity. We did have a problem with gender.”

He also recognised claims that Mr Read had referred to, of those with a “public school education”, and that there was a perception of “jobs for the boys”.

Mr Staunton was also highly critical of an internal investigation launched into two sub-postmasters who had been appointed to the board as non-executive directors, alleging it was held open for months as a means of intimidating them.

Inquiry hears recording of chair’s sacking

The inquiry also heard details of Mr Staunton’s dismissal and was played a recording of the telephone call in which Ms Badenoch told him he was being removed because of “complaints that are so serious the government needs to intervene”.

Mr Staunton told the inquiry that her call came several hours after a journalist, understood to be Sky News’ Mark Kleinman, rang him to tell him he was likely to be fired.

He was not told on that call what the complaints were, but the previous month had learned his conduct was being examined as part of a Post Office investigation based initially on an 80-page complaint against Mr Read by the then chief people officer. In the complaint, Mr Staunton was mentioned only once and not by name.

Kemi Badenoch speaking at a Conservative Party leadership campaign event at IET London. Picture date: Monday September 2, 2024. PA Photo. See PA story POLITICS Tories Badenoch. Photo credit should read: James Manning/PA Wire
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Then Business Secretary Kemi Badenoch sacked Mr Staunton last year. Pic: James Manning/PA Wire

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The allegation against him was that he made inappropriate comments about gender and race at a meeting about candidates to chair the Post Office remuneration committee. In his witness statement to the inquiry, he said: “I deny those allegations completely and feel deeply stung by them.”

He told the inquiry that three former Post Office colleagues – one Jewish, one Muslim and one black – had provided letters of support in his defence to questions from the Institute of Chartered Accountants.

“All three directors have said they thought there was not an ounce of racism in me and indeed I was a champion of greater diversity of ethnicity and gender on the board,” he said.

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Sir Alan Bates threatens legal action

In his witness statement, he said details of the investigation and its findings against him, which have never been published, were leaked to the media by a government source who claimed they explained why he objected to being sacked by a minister who was “black and female.”

“I was deeply aggrieved at being made a fall guy for failings that I myself had been struggling to get the Post Office to address,” he said.

“This was a report into Nick Read, not about me, but because I had taken the side of the sub-postmasters it was weaponised against me.”

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‘I thought I’d be dead by now’ – can Labour use Blair template to cut ‘shameful’ levels of rough sleeping?

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'I thought I'd be dead by now' - can Labour use Blair template to cut 'shameful' levels of rough sleeping?

Ian Harrison watches a film in which, 16 years ago, he is on the streets begging for money in Covent Garden.

Recorded in 2008, we see a fresh-faced 19-year-old Ian, who has been evicted from his flat, telling the camera he is going to take as many drugs as he can get.

“I want to get so far gone, all my problems go away, just for tonight,” he says.

Watching this, 35-year-old Ian blinks slowly.

He nods and lets out a big sigh. Then his teenage self says something prescient: “Nothing changes, only time, and the people I’m begging from.”

Ian nods again: “He is right. Look where I am now!”

Ian is still homeless, his face now wears the years he’s lived on the streets and the addiction to heroin and crack he is still battling.

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And although he has a room in a hostel for the moment, his life is on the same cliff-edge it was all those years ago.

It is significant that Ian became homeless in the late 2000s, towards the end of the Blair/Brown era, when a drive to tackle rough sleeping had successfully reduced numbers on the streets by two-thirds and kept them low for a sustained period.

Ian Harrison
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Ian’s been living rough since 2008, when he was still a teenager

Ian Harrison
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He was in a film years ago showing him begging in London

The 2008 financial crisis and subsequent global economic downturn saw homelessness numbers begin to rise, and steadily do so for a decade until a period during the pandemic triggered a drive to get people off the streets.

But now it is peaking again and last year Ian was among 11,993 rough sleepers in London – the highest ever recorded in the capital.

Labour‘s deputy prime minister, Angela Rayner, described the situation as “shameful” as she took over the task of sorting it out.

Angela Rayner.
Pic: PA
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Deputy PM Angela Rayner is in charge of tackling the problem. Pic: PA

Ms Rayner will lead a new cross-government taskforce to tackle the issue, which has echoes of Tony Blair‘s cross-department approach.

However, the success of Blair’s rough sleeping unit, launched in 1999, was also attributed to its focus on attempting to tackle the causes of homelessness, not just finding people places to stay.

This is something Ian feels is lacking now.

Despite having a roof over his head, his single room looks like the streets have followed him in.

Ian Harrison
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Ian grew up in care and says he never had anyone to show him the basic things in life

The floor is covered in rubbish, the sink and walls stained, flies buzz around a small boxy space that smells not dissimilar to the cardboard home he lived in under the Hammersmith flyover a few months ago.

Ian grew up in care and says he hasn’t learned how to look after himself.

He says: “I struggle with a lot of basic things in life. I never had parents to say brush your teeth, get in the shower do this, do that, when you grow up into an adult you don’t have that stuff.”

‘Hard to be stable in a place like this’

He is off the drugs and has a prescription for methadone, but says his environment doesn’t help.

“It’s hard to be stable in a place like this, because it’s a very unstable place to be in,” he says.

“If you are picking someone up and putting them in a hostel with 26 other people who are all addicts, it’s not going to take long before it’s going to rub off on you.”

He is in supported accommodation but says it doesn’t offer the support he needs, which is self-care, organisation and, frankly, a great deal of therapy.

No one has ever addressed the root causes of Ian’s problems.

Ian Harrison
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Ian says his supported accommodation is not helping him get better

“From a very young age, you know, I went through a lot of sexual abuse, mental abuse, physical abuse, which was sustained daily, for years,” he says.

“They say you need therapy, but to get the therapy you need to be completely clean of drugs and alcohol for a couple of years. But that’s part of the illness, it’s part of the symptoms of the illness.”

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‘Stuck in a merry-go-round for 20 years’

It will be the task of Ms Rayner’s cross-department team to try to turn around the lives of people like Ian – and it won’t be cheap.

But the Sky News producer who filmed the footage back in 2008 and has known Ian since that time, has seen him go through countless hostels (around 30, says Ian) and mental institutions, only to eventually end up back out on the streets.

The long-term cost of not solving Ian’s problems is incalculable.

“I’ve been stuck in a merry-go-round for 20 years,” he says.

“l become homeless, get into a hostel, become homeless. You give up.”

Ian Harrison

Asked what his 19-year-old self would have hoped to being doing in his 30s, Ian says: “To be honest, I thought I’d be dead by now. And I wouldn’t have cared if I was.”

But Ian does care now.

A wish list, written on his hostel wall, reads: “Stop using all drugs, save up more cash, care 4 self better, start up business, go to gym, get routine, have camping holiday.”

To achieve this, he is going to need the kind of help that has eluded him all his life.

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Northern Lights put on spectacular display as people share their sightings of the aurora borealis

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Northern Lights put on spectacular display as people share their sightings of the aurora borealis

The Northern Lights have returned to the UK in spectacular style, visible across huge parts of the country.

This year, the famed aurora has made a couple of appearances as far south as the UK, producing stunning pictures as a result.

The phenomena is chiefly influenced by geomagnetic storms, of which the Met Office said there was a “severe” one due to reach Earth overnight on 10 October.

Great Chart Church, Ashford, Kent. Pic: PA
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Great Chart Church, Ashford, Kent. Pic: PA

Brill, Buckinghamshire. Pic: Chris Noyce
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Brill, Buckinghamshire. Pic: Chris Noyce

Loddon, Norfolk. Pic: Michael Hewstone
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Loddon, Norfolk. Pic: Michael Hewstone

Reading, Berkshire
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Reading, Berkshire

This brought sightings of the aurora all over the UK on Thursday night, with reports that it was visible across Britain, as far south as Sussex.

The Met Office had said that viewings were likely in Scotland and Northern Ireland and possible in the north of England and the Midlands.

However, thanks in part to relatively clear skies, they were visible for huge numbers of Britons well beyond this.

Tallington Lakes, Lincolnshire
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Tallington Lakes, Lincolnshire

Royal Leamington Spa, Warwickshire
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Royal Leamington Spa, Warwickshire

Pic: Nathan Chislet, Ebbw Vale, South Wales
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Pic: Nathan Chislet, Ebbw Vale, South Wales

Met Office spokesperson Stephen Dixon said that further residual viewings could be possible over the weekend – but this is likely to be confined to the likes of Scotland.

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Rain and cloud could also obscure further viewings over the weekend.

The aurora in northeast Lincolnshire
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The aurora in northeast Lincolnshire

Blackrock, Dublin
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Blackrock, Dublin

Llandudno, North Wales
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Llandudno, North Wales

Deal, Kent
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Deal, Kent

Near peak solar cycle

The auroras are most common over high polar latitudes but can sometimes spread south over parts of the UK.

The geomagnetic storms that chiefly influence them often originate from the sun, which works on a cycle of around 11 years with peak sunspot activity referred to as solar maximum.

Sunspots give the potential for Earth-directed releases of large bursts of energy, called coronal mass ejections (CME), which can lead to aurora visibility.

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St Neots, Cambridgeshire
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St Neots, Cambridgeshire

Kilmacolm, Inverclyde. Pic: Louise Monaghan
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Kilmacolm, Inverclyde. Pic: Louise Monaghan

Rugby, Warwickshire
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Rugby, Warwickshire

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Mr Dixon said: “We’re near the peak of that solar cycle so there have been more space weather events in recent months.

“International prediction centres, including the Met Office Space Weather Operations Centre, are expecting solar maximum to be later this year or early next year.”

It will still be possible to see the Northern Lights once we pass solar maximum but there will be a decline in such activity.

The US NOAA's aurora forecast for around 8.30pm on Thursday. Pic: NOAA Space Weather Prediction Center
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Forecast for around 8.30pm on Thursday. Green means a 10%-40% chance of seeing the lights. Red is a near 90+% chance. Pic: NOAA Space Weather Prediction Center

The aurora displays occur when charged particles collide with gases in the Earth’s atmosphere around the magnetic polls.

As they smash into one another, they emit light at various wavelengths, creating the stunning sights.

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Rebecca Adlington says framed baby loss certificate helps keep daughter ‘part of the family’

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Rebecca Adlington says framed baby loss certificate helps keep daughter 'part of the family'

Rebecca Adlington has welcomed the lifting of restrictions on baby loss certificates, saying her own has helped “bring home that [her baby] is part of the family”.

The Olympic swimmer lost her baby daughter, who she and her husband named Harper, at 20-weeks pregnant in October 2023.

It was Adlington’s second miscarriage in as many years, and she has since become an ambassador for baby loss counselling charity Petals.

Speaking on The UK Tonight with Sarah-Jane Mee, Adlington welcomed a recent change which means anyone who has suffered a miscarriage in the UK can apply for a baby loss certificate.

Until this week, the service was only available to parents who had experienced a loss since September 2018 but this restriction has now been lifted.

Rebecca Adlington arrives at the Trocadero ahead of the opening ceremony for the Paris 2024 Olympic Games. Picture date: Friday July 26, 2024. Pic: PA
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Rebecca Adlington. Pic: PA

“We’ve got one, it’s actually framed,” Adlington said. “As soon as we found out about the certificates, we applied.

“It was something we absolutely wanted to have because we don’t have many things around the house that make her feel part of the family, and she is part of the family.

“It really kind of brings it home that she is part of the family. My kids know, they always say ‘Harper’s my sister’.”

While the certificates “are not going to take away the pain… they’re so fundamental to make [the loss] part of your life”, she continued.

“With miscarriage, there aren’t many things you can hold on to.”

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Rebecca Adlington (left) and husband Andy Parsons arrive for the 2023 BBC Sports Personality of the Year Awards held at MediaCityUK, Salford. Picture date: Tuesday December 19, 2023. Pic: PA
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Adlington and Andy Parsons married in 2021. Pic: PA

As the one-year anniversary of her miscarriage approaches, Adlington said she and her husband Andy Parsons are planning to check in with their counsellor.

“Both times, it was incredibly difficult to go through so I’m so, so grateful I had support,” she said. “I’ve had thousands of messages from people who didn’t have the best support or kept it to themselves.”

The change in rules surrounding the certificates coincides with baby loss awareness week.

All parents who have experienced a loss can now apply for one, for free, via a government website.

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