The British public and clinicians are being asked to share their experiences and ideas to “help fix our NHS”.
Health Secretary Wes Streeting is calling on the entire country to help shape the government’s “10 Year Health Plan” with a “national conversation”.
Members of the public, NHS staff and experts are being invited to share their experiences, views and ideas on how the health service should move forward.
People can submit their ideas on change.nhs.uk or on the NHS app until the beginning of next year.
Mr Streeting, who was treated for kidney cancer in 2021, said the NHS “saved my life” and everyone owed the health service “a debt of gratitude”.
“Now we have a chance to repay that debt,” he said.
“Today the NHS is going through the worst crisis in its history. But while the NHS is broken, it’s not beaten.
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“Together, we can fix it.
“Whether you use the NHS or work in it, you see first-hand what’s great, but also what isn’t working. We need your ideas to help turn the NHS around.”
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Image: NHS staff are also being asked to submit their ideas and experiences
The project is part of what the government is calling a shift “from hospital to community”.
It will include plans for new neighbourhood health centres where patients will be able to see GPs, district nurses, care workers, physiotherapists, health visitors and mental health specialists in the same place.
They also want to change the NHS “from analogue to digital” by putting all patient health information, test results and letters on the NHS app.
New laws will be introduced, the government says, to make NHS patient records available across all NHS trusts, GP surgeries and ambulance services in England to speed up patient care, reduce repeat medical tests and minimise medication errors.
The government estimates NHS staff will save 140,000 hours every year as they will be able to access patient data quickly, giving them more time to spend with patients.
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2:40
‘I need weight loss drug but can’t get it’
As part of Labour’s plan to move “from sickness to prevention”, it is looking at opportunities to shorten the amount of time people are ill, and to prevent illnesses.
One of the options being considered is handing out smart watches and other wearable tech to patients with diabetes or high blood pressure so they can monitor their health at any time.
Sir Keir Starmer said the 10 Year Health Plan is a “huge opportunity to put the NHS back on its feet”.
“So, let’s be the generation that took the NHS from the worst crisis in its history and made it fit for the future,” he added.
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Liberal Democrat leader Sir Ed Davey urged the government to show “ambition” in its plans, or risk the consultation “becoming a talking shop”.
He said: “We know that primary care services across the country are at the brink of collapse due to the Conservative Party’s disgraceful neglect, with patients paying the price.
“Whether it is sky-high GP waiting lists, endless ambulance response times, or a failure to diagnose cancer in time, none of these issues can be fixed without fixing the crisis in social care.
“That is why the Liberal Democrats will make sure that social care is part of the debate and push for a cross-party solution to this crisis.”
Only a quarter of British adults think Sir Keir Starmer will win the next general election, as the party’s climbdown over welfare cuts affects its standing with the public.
A fresh poll by Ipsos, shared with Sky News, also found 63% do not feel confident the government is running the country competently, similar to levels scored by previous Conservative administrations under Boris Johnson and Rishi Sunak in July 2022 and February 2023, respectively.
The survey of 1,080 adults aged 18-75 across Great Britain was conducted online between 27 and 30 June 2025, when Labour began making the first of its concessions, suggesting the party’s turmoil over its own benefits overhaul is partly to blame.
The prime minister was forced into an embarrassing climbdown on Tuesday night over his plans to slash welfare spending, after it became apparent he was in danger of losing the vote owing to a rebellion among his own MPs.
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2:21
Govt makes last-minute concession on welfare bill
The bill that was put to MPs for a vote was so watered down that the most controversial element – to tighten the eligibility criteria for personal independence payments (PIP) – was put on hold, pending a review into the assessment process by minister Stephen Timms that is due to report back in the autumn.
The government was forced into a U-turn after Labour MPs signalled publicly and privately that the previous concession made at the weekend to protect existing claimants from the new rules would not be enough.
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While the bill passed its first parliamentary hurdle last night, with a majority of 75, 49 Labour MPs still voted against it – the largest rebellion in a prime minister’s first year in office since 47 MPs voted against Tony Blair’s Lone Parent benefit in 1997, according to Professor Phil Cowley from Queen Mary University.
It left MPs to vote on only one element of the original plan – the cut to Universal Credit (UC) sickness benefits for new claimants from £97 a week to £50 from 2026/7.
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Govt makes last-minute concession on welfare bill
An amendment brought by Labour MP Rachael Maskell, which aimed to prevent the bill progressing to the next stage, was defeated but 44 Labour MPs voted for it.
The incident has raised questions about Sir Keir’s authority just a year after the general election delivered him the first Labour landslide victory in decades.
And on Wednesday, Downing Street insisted Rachel Reeves, the chancellor, was “not going anywhere” after her tearful appearance in the House of Commons during prime minister’s questions sparked speculation about her political future.
The Ipsos poll also found that two-thirds of British adults are not confident Labour has the right plans to change the way the benefits system works in the UK, including nearly half of 2024 Labour voters.
Keiran Pedley, director of UK Politics at Ipsos, said: “Labour rows over welfare reform haven’t just harmed the public’s view on whether they can make the right changes in that policy area, they are raising wider questions about their ability to govern too.
“The public is starting to doubt Labour’s ability to govern competently and seriously at the same levels they did with Boris Johnson and Rishi Sunak’s governments. Labour will hope that this government doesn’t end up going the same way.”
Image: Chancellor of the Exchequer Rachel Reeves (right) crying as Prime Minister Sir Keir Starmer speaks. Pic: Commons/UK Parliament/PA
It is hard to know for sure right now what was going on behind the scenes, the reasons – predictable or otherwise – why she appeared to be emotional, but it was noticeable and it was difficult to watch.
Her spokesperson says it was a personal matter that they will not be getting into.
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Even Kemi Badenoch, not usually the most nimble PMQs performer, singled her out. “She looks absolutely miserable,” she said.
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The Tory leader asked the PM if he could guarantee his chancellor’s future: he could not. “She has delivered, and we are grateful for it,” Sir Keir said, almost sounding like he was speaking in the past tense.
Image: Rachel Reeves looked visibly upset behind Keir Starmer at PMQs. Pic PA
It is important to say: Rachel Reeves’s face during one PMQs session is not enough to tell us everything, or even anything, we need to know.
But given the government has just faced its most bruising week yet, it was hard not to speculate. The prime minister’s spokesperson has said since PMQs that the chancellor has not offered her resignation and is not going anywhere.
But Rachel Reeves has surely seen an omen of the impossible decisions ahead.
How will she plug the estimated £5.5bn hole left by the welfare climbdown in the nation’s finances? Will she need to tweak her iron clad fiscal rules? Will she come back for more tax rises? What message does all of this send to the markets?
If a picture tells us a thousand words, Rachel Reeves’s face will surely be blazoned on the front pages tomorrow as a warning that no U-turn goes unpunished.
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