Chris Downes’s piercing blue eyes stare out from the mugshot on a Cheshire Police news release.
He “has been causing problems within this town through shoplifting for over two decades”, it reads.
It announces a criminal behaviour order banning the 60-year-old from entering any part of his local town centre of Macclesfield and every Co-op store in Cheshire.
“I feel like I’ve been punished twice,” Chris says, once for the original offence and again with the banning order. It causes inconvenience with things like doctor’s appointments and shopping for him and his elderly mother.
Chris is one of those people we rarely hear from in all the talk about the explosion in shoplifting in Britain. He is one of that legion of shoplifters and agreed to speak to Sky News.
“Why did I do it? I did it because of a drug problem. I had no option,” he says.
“I know it’s wrong but it wasn’t hurting any individual as I see it. I wasn’t taking old ladies’ handbags, I’m not saying shoplifting is right but needs must I suppose.”
Addiction issues are a familiar feature of shoplifters’ stories. We have spoken to a number who, almost word for word, say the same as Chris Downes. They want things to be different, they say, but cannot break the cycle.
Chris describes the sensation of needing a hit as being “peeled alive” where even “your hair hurts”. Relieving that need for a hit is worth paying any price, he says. “It is an overwhelming urge.”
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Something else all shoplifters seem to say is that they never target small, independent shops but focus on the big high street names, as if their losses are somehow less important.
But there are other stories. “You’d be surprised who shoplifts,” says Chris. “Being a shoplifter you notice people and the signs more than security guards do and while they’re concentrating on me you’ll see a little old lady with a trolley lined with foil inside and putting bottles of whisky in. I’ve seen it very often.”
Even shoplifters are feeling the pinch too. Chris says £100 worth of stolen goods would once net £50, now he says he’s lucky to make £20.
The responsibility of caring for his mother has given Chris an impetus to clean up his act. His career as a cabinet maker and ceramicist are just some of what has become collateral damage to 40 years of addiction.
One man who has managed to break that cycle is Cullan Mais. As we walk through a suburban shopping street in Cardiff, he ticks off a list of what he could steal and from where during his very lucrative shoplifting career. He explains in detail the modus operandi of the seasoned thief.
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3:29
‘Shoplifting was my addiction’
He shares photos of his journey: caught on a security camera going into a shop to steal, his police mugshot, a harrowing image of him clucking – that is going cold turkey on a relative’s sofa, his shirtless body marked with the scars of a fierce battle with drugs.
Bearded and healthier-looking in smart sports casualwear, he now works trying to help others make the same journey out of addiction. He remembers it well, not least the amount of money he made.
“Maximum I’ve made – two or three thousand in a day. I stole millions,” he says. “When the one shopping chain caught me, they valued all the things I stole at £2.8m – and that’s just the one shopping chain.
“Of course, I never made millions, that was just the retail price.”
Addiction again was the driving force.
“Every day, without fail, you’re going to make the money you need to make,” he says. “As a drug addict you’re not going home until you’ve made what you need to make to make sure you’re okay.
“And, you know, I think as the years went on, I got greedier and greedier.”
Even though those days are long gone, he says, like any addict, the feeling never truly goes away.
“Shoplifting to me was an addiction in itself,” he says. “It was a buzz and I loved it. Even when I kicked my addiction, it was very hard not to think about it.
“Last Christmas I was working away and the Christmas songs came on the radio and it triggered me because it reminded me of going out at Christmas time to get money.”
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He says rehabilitation rather than prison is the answer. “Prison just made me a better criminal.”
But for the police and courts, trying to tackle a problem that costs business millions every year, prison is often the only option.
Assistant Chief Constable Alex Goss, the National Police Chiefs’ Council lead for shoplifting, said: “We know retail crime has a significant impact on victims which is why we are committed to doing all we can to reduce thefts and pursue offenders, especially those prolific and habitual offenders, who cause misery within the community.”
At least eight convictions predating the Horizon Post Office scandal are being looked at by the body investigating potential miscarriages of justice, Sky News has learned.
The Criminal Cases Review Commission (CCRC) has confirmed it is examining multiple cases of former sub-postmasters affected by Capture software.
The computer accounting system was used in the early 1990s, prior to Horizon being introduced to Post Office branches from 1999 onwards.
Horizon was at the centre of the Post Office scandal and saw hundreds of sub-postmasters wrongly convicted of stealing from their branches.
The Kroll report, commissioned by the government earlier this year, found that Capture had bugs and glitches and there was a reasonable likelihood it had caused cash shortfalls too.
Lord Beamish, the former Labour MP Kevan Jones, has been supporting victims and is calling for the government to extend current legislation to automatically quash convictions.
The Post Office (Horizon System) Offences Act was passed in May but does not include Capture victims.
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Lord Beamish told Sky News he has raised the issue with the Justice Secretary and called for a House of Lords debate.
“The government are going to have to take this seriously,” he said. “We can’t have a situation where we have a two-tier system where people get exonerated from Horizon and the Capture cases are either forgotten or have to go through a very lengthy legal process to get their names cleared.”
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He added he had “little faith” in the CCRC’s “ability to deal with cases”, after multiple Horizon cases were referred to the body years ago.
“The problem with these cases is the lack of evidence… that has been destroyed or lost so actually proving some of these cases through that process will be very difficult.
“Therefore I think a blanket exoneration like we had with Horizon I think has got to be discussed and considered for these cases.”
The CCRC told Sky News it has five cases under review “in which the Capture IT system could be a factor”.
It also said it is “seeking further information” on eight cases referenced in the Kroll report.
The CCRC added that the time taken for a case review to be completed was dependent on the “complexity” of each case “and how readily available information about it is”. In a statement, it admitted: “The availability of information can be a particular hurdle in older cases.”
Chris Roberts’ mother, Liz Roberts, was convicted in 1999 of stealing £46,000 from the Post Office and spent 13 months behind bars.
Liz, who was in the advanced stages of Alzheimer’s disease, passed away earlier this year.
Chris said she was jailed four days before he turned 17, and he used to have “nightmares” that she was “going to die in there”.
“There was no evidence of any financial gain because they went through everything. And obviously the money wasn’t in our accounts because it didn’t exist,” he added.
Despite being offered “three deals” by the Post Office to plead guilty, Liz refused and was sent to prison.
Chris believes that the 2019 High Court win by Horizon victims was a missed opportunity for the Post Office to look back at Capture cases.
“It would have been worth something then because my mum would have died knowing that everybody else knew she was innocent,” he said.
“My dad would have died knowing that the love of his life wasn’t vilified as a criminal.”
Chris wants his mother exonerated and “those actively responsible” to “stand up in court… and justify themselves”.
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6:19
Sky’s Adele Robinson examines Britain’s biggest miscarriages of justice
A Department for Business and Trade spokesperson said: “We were horrified to learn about the issues with the Capture system and are working closely across government to thoroughly examine Kroll’s independent report and consider what action should be taken.
“We continue to listen to postmasters and others who have been sharing their views on the report’s findings since its publication last month.”
Too many neighbourhoods are “plagued by anti-social behaviour”, Home Secretary Yvette Cooper said, which “can have a devastating impact on victims”.
“This cannot be allowed to continue,” she added.
If the plans – part of a Crime and Policing Bill – pass, councils and police will have the power to ban persistent offenders from town centres, with officers free to arrest anyone breaching their order.
To address the root causes of their behaviour, perpetrators could also be told to attend anger management classes or receive drug and alcohol treatment.
Officers would not need to give a warning before seizing vehicles, a move the Home Office said will help police tackle the “scourge” of off-road bikes in parks and e-scooters on pavements.
The measures will be trialled if the bill passes, before the rules are enforced across England and Wales.
Harvinder Saimbhi, chief executive of victim support charity ASB Help, said the group welcomes “the approach of addressing the root causes of the anti-social behaviour”.
“We are keen to see how the respect orders will be implemented,” he added.
In the year to September 2023, about a million anti-social behaviour incidents were reported to police.
Deputy Chief Constable Andy Prophet, who leads the National Police Chiefs’ Council’s work on anti-social behaviour, said respect orders will “give the police and councils the ability to crack down on those who persistently make our streets and public spaces feel unsafe”.
Official accounts have revealed for the first time how much the King’s 2023 coronation cost UK taxpayers.
According to the accounts, the government spent £72m on the coronation – the first in Britain since Queen Elizabeth II’s in 1953.
The figure includes £50.3m of costs attributed to the Department for Culture, Media and Sport (DCMS), which coordinated the coronation, and £21.7m in costs for the Home Office for the policing of the event.
By comparison, Queen Elizabeth II’s funeral and events during the period of national mourning cost the government an estimated £162m – £74m for the Home Office and £57m for the DCMS as well as costs to the devolved governments.
The figures come from the culture department’s recently released annual report and accounts.
The department said it had “successfully delivered on the central weekend of His Majesty King Charles III’s Coronation, enjoyed by many millions both in the UK and across the globe”.
It described the event as a “once-in-a-generation moment” which provided an occasion for the “entire country to come together in celebration”.
Both the King and Queen were crowned at Westminster Abbey in May last year, in a ceremony attended by dignitaries from around the world.
A star-studded concert at Windsor Castle, featuring Take That and stars such as Olly Murs, Katy Perry and Lionel Richie, took place the following night.
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It had been described ahead of the event as being a “slimmed-down affair” – with the country still in the grips of the cost-of-living crisis – and accounts show an “underspend” related to the coronation of around £2.8m.
Did coronation boost the economy?
Despite talk of a coronation boost, the UK’s economy actually contracted in the month of May 2023.
However, experts said that was mostly due to the cost of the additional public holiday for the event, which weighed on output.
Each bank holiday costs the UK economy around £2.3bn, with the extra bank holiday for the late Queen’s funeral estimated to have cost around £2.4bn, according to government figures.
With the extra coronation bank holiday, data from the Office for National Statistics (ONS) showed negative growth of 0.1% during May 2023.
However, that was slightly better than economists had predicted ahead of the event.
Prior to the event, economic forecasters, the Centre for Economics and Business Research (CEBR), had predicted a boost of £337m for the UK’s economy due to the coronation – including £104m in extra pub spending and an estimated £223m spend from tourism to the UK during the period.
Hotel revenue was also said to be up by 54% compared to the same point in the previous year, while bookings for UK-bound flights for the coronation weekend jumped by 149% within 24 hours of the day being announced, according to TravelPort.