Apple CEO Tim Cook (C) joins customers during Apple’s iPhone 16 launch in New York on September 20, 2024.
Timothy A. Clary | Afp | Getty Images
Apple’s second-largest division after the iPhone has turned into a $100 billion a year business that Wall Street loves.
In Apple’s earnings report on Thursday, the company said it reached just under $25 billion in services revenue, an all-time high for the category, and 12% growth on an annual basis.
“It’s an important milestone,” Apple CFO Luca Maestri said on a call with analysts. “We’ve got to a run rate of $100 billion. You look back just a few years ago and the the growth has been phenomenal.”
Apple first broke out its services revenue in the December quarter of 2014. At the time, it was $4.8 billion.
Apple’s services unit has become a critical part of Apple’s appeal to investors over the past decade. Its gross margin was 74% in the September quarter compared to Apple’s overall margin of 46.2%.
Services contains a wide range of different offerings. According to the company’s SEC filings, it includes advertising, search licensing revenue from Google, warranties called AppleCare, cloud subscription services such as iCloud, content subscriptions such as the company’s Apple TV+ service, and payments from Apple Pay and AppleCare.
On a January 2016 earnings call, when the reporting segment was relatively new, Apple CEO Tim Cook told investors to pay attention.
“I do think that the assets that we have in this area are huge, and I do think that it’s probably something that the investment community would want to and should focus more on,” Cook said.
Over the years, Apple has compared its services business to the size of Fortune 500 companies, which are ranked by sales, to give a sense of its scale. After Thursday, Apple’s services business alone, based on its most recent run rate, would land around 40th on the Fortune 500, topping Morgan Stanley and Johnson & Johnson.
Services appeals to investors because many of the subscriptions contained in it are billed on a recurring basis. That can be more reliably modeled than hardware sales, which will increase or decrease based on a given iPhone model’s demand.
“Yes, the the recurring portion is growing faster than the transactional one,” Maestri said on Thursday.
Apple’s fourth-quarter results beat Wall Street expectations for revenue and earnings on Thursday, but net income slumped after a one-time charge as part of a tax decision in Europe. The stock fell as much as 2% in extended trading.
Apple boasts to investors that its sales from Services will grow alongside its installed base. After someone buys an iPhone, they’re likely to sign up for Apple’s subscriptions, use Safari to search Google, or buy an extended warranty.
Apple also cites a “subscription” figure that includes both its first-party services, such as Apple TV+ subscriptions, and users who sign up to be billed by an App Store app on a recurring basis.
The company said the installed base and subscriptions hit all-time-highs, but didn’t give updated figures. Apple said it had 2.2 billion active devices in February, and in August said it had topped 1 billion paid subscriptions.
Still, Apple faces questions about how long its services business can continue growing at such a rapid rate. Between 2016 and 2021, the unit sported significantly higher growth, reaching 27.3% at the end of that stretch.
In fiscal 2023, services growth dropped to 9.1% for the year, before recovering to about 13% the next year. Apple told investors that it expected services growth in the December quarter to be about what it was in fiscal 2024.
Cook was asked on Thursday what Apple could do to make some of its services and its Apple One subscription bundle grow faster.
“There’s lots of customers to try to convince to take advantage of it,” Cook said. “We’re going to continue investing in the services and adding new features. Whether it’s News+ or Music or Arcade, that’s what we’re going to do.”
Tesla CEO Elon Musk attends the Saudi-U.S. Investment Forum, in Riyadh, Saudi Arabia, May 13, 2025.
Hamad I Mohammed | Reuters
What started off as a particularly rough year for Tesla investors is turning into quite the celebration.
Following a 36% plunge in the first quarter, the stock’s worst period since 2022, Tesla shares have rallied all the way back, reaching an all-time high of $489.48. That tops its prior intraday record of $488.54 reached almost exactly a year ago.
The stock got a spark this week after CEO Elon Musk, the world’s richest person, said Tesla has been testing driverless vehicles in Austin, Texas with no occupants on board, almost six months after launching a pilot program with safety drivers.
With the rally, Tesla’s market cap climbed to $1.63 trillion, making it the seventh-most valuable publicly traded company, behind Nvidia, Apple, Alphabet, Microsoft, Amazon and Meta, and slightly ahead of Broadcom. Musk’s net worth now sits at close to $683 billion, according to Forbes, more than $400 billion ahead of Google co-founder Larry Page, who is second on the list.
Bullish investors view the news as a sign that the company will finally make good on its longtime promise to turn its existing electric vehicles into robotaxis with a software update.
Tesla’s automated driving systems being tested in Austin are not yet widely available, and a myriad of safety related questions remain.
It’s been a rollercoaster year for Tesla, which entered the year in a seemingly favorable position due to Musk’s role in President Donald Trump’s White House, running the Department of Government Efficiency, or DOGE, an effort to dramatically downsize the federal government and slash federal regulations.
However, Musk’s work with Trump, endorsements of far-right political figures around the world, and incendiary political rhetoric sparked a consumer backlash that continues to weigh on Tesla’s brand reputation and sales.
For the first quarter, Tesla reported a 13% decrease in deliveries and a 20% plunge in automotive revenue. In the second quarter, the stock rallied but the sales decline continued, with auto revenue dropping 16%.
The second half of the year has been much stronger. In October, Tesla reported a 12% increase in third-quarter revenue as buyers in the U.S. rushed to snap up EVs and take advantage of a federal tax credit that expired at the end of September. The stock jumped 40% in the period.
Business challenges remain due to the loss of the tax credit, the ongoing backlash against Musk, and strong competition from lower-cost or more appealing EVs made by companies including BYD and Xiaomi in China and Volkswagen in Europe.
While Tesla released more affordable variants of its popular Model Y SUV and Model 3 sedans in October, those haven’t helped its U.S. or European sales so far. In the U.S., the new stripped-down options appear to be cannibalizing sales of Tesla’s higher-priced models. According to Cox Automotive, Tesla’s U.S. sales dropped in November to a four-year low.
Despite a difficult environment for EV makers in the U.S., Mizuho raised its price target on Tesla this week to $530 from $475 and kept its buy recommendation on the stock. Analysts at the firm wrote that reported improvements in Tesla’s FSD, or Full Self-Driving (Supervised) technology, “could support an accelerated expansion” of its “robotaxi fleet in Austin, San Francisco, and potentially earlier elimination of the chaperone.”
Tesla operates a Robotaxi-branded ridehailing service in Texas and California but the vehicles include drivers or human safety supervisors on board for now.
The Baker Library of the Harvard Business School on the Harvard University campus in Boston, Massachusetts, US, on Tuesday, May 27, 2025. Recent research conducted by the Digital Data Design Institute at Harvard Business School is investigating where AI is most effective in increasing productivity and performance — and where humans still have the upper hand.
Bloomberg | Bloomberg | Getty Images
Workplace AI adoption is at an all-time high, according to Anthropic data, but just because organizations use AI doesn’t mean it’s effective.
“Nobody knows those answers, even though a lot of people are saying they do,” said Jen Stave, chief operator at the Digital Data Design Institute (D^3) at Harvard Business School. While much of the business world tries to figure out where AI can be best deployed, the team at D^3 is researching where the technology is most effective in increasing productivity and performance — and where humans still have the upper hand.
Workplace collaboration is a long-held standard for innovation and productivity, but AI is changing what that looks like. AI-equipped individuals perform at comparable levels to teams without access to AI, D^3’s recent research in partnership with Procter & Gamble finds. “AI is capable of reproducing certain benefits typically gained through human collaboration, potentially revolutionizing how organizations structure their teams and allocate resources,” according to the research.
Think AI-enabled teams, not just AI-equipped individuals.
While AI-equipped individuals show significant improvement in factors like speed and performance, strategically curated teams with AI have their own advantages. When factoring in the quality of outcomes, the best, most innovative solutions come from AI-enabled teams. This research relies on AI tools not optimized for collaboration, but AI systems purpose-built for collaboration could further enhance these benefits. In other words, simply replacing humans with AI may not be the fix businesses hope for.
“Companies that are actually thinking through the changes in roles and where we need to not just lean into it but protect human jobs and maybe even add some in that space if that’s our competitive advantage, that, to me, is a signal of a super mature mindset around AI,” Stave said.
The D^3 experiment at P&G also shows that AI integration significantly reduces gaps that exist between an organization’s pockets of domain expertise. For example, having a knowledge base at hand could make any one team’s outputs more universally beneficial beyond sole teams like human resources, engineering and research and development.
Lower-level workers benefit more, but it is a double-edged sword.
Another experiment D^3 conducted with Boston Consulting Group showed AI leads to more homogenized results. “Humans have more diverse ideas, and people who use AI tend to produce more similar ideas,” Stave said, recognizing that companies with goals of standing out in the market should lean into human-led creativity.
Performers on the lower half of the skill spectrum exhibit the biggest performance gains (43%) when equipped with AI compared to performers on the top half of the skill spectrum (who get a 17% performance surge). While both outcomes are substantial, it’s the entry-level workers who get the biggest perks.
But for the less-skilled workers, it’s a double-edged sword. For instance, if AI can do junior work better, the senior-level workplace might stop delegating work to their junior counterparts, creating training deficits that negatively impact future performance. Bearing a company’s future in mind, businesses will want to carefully consider what they do and don’t delegate.
Human managers are not prepared to oversee AI agents. They need to learn
While Stave says humans serving as managers to a suite of AI agents is “absolutely going to happen,” the scaffolding to do so both effectively and with minimal adverse harm is simply not there. Stave herself has had this experience, and it contrasted with all her managerial and leadership education. “You learn how to manage according to empathy and understanding, how to make the most of human potential,” she said. “I had all these AI agents that I was personally trying to build and manage. It was a fundamentally different experience.”
Moreover, while Grammarly CEO Shishir Mehrotra said entry-level workers could be the new managers (with AI agents — not people — in their charge), the junior workforce has not actually proven to be enterprise AI-native or managerially equipped. “We want to see AI giving humans more opportunity to flourish. The challenge I have is with assuming that the junior employees are going to step in and know how to do that right away,” Stave said.
She added that the companies truly getting value from their AI deployments are the ones undertaking process redesign. Instead of relying on AI notetaking to save time, lean into where AI helps and where humans are the winners. “It’s very easy to buy a tool and implement it,” she said. “It’s really hard to actually do org redesign, because that’s when you get into all these internal empires and power struggles.”
Jim Cramer says investors better act fast while Amazon stock is still on the sale rack. BMO Capital Markets’ decision to raise its estimates on Amazon’s cloud unit is a “clarion call to buy” the stalled stock, Jim Cramer said during Tuesday’s Morning Meeting for Club members. Amazon has been the worst-performing “Magnificent Seven” stock this year due to Amazon Web Services (AWS) growth concerns, despite a step in the right direction in the third quarter. In fact, AWS reacceleration is one of the central reasons why the Investing Club sees Amazon as one of five stocks set to bounce in 2026. Analysts at BMO are now forecasting Amazon Web Services’ fiscal 2026 first-quarter revenue growth of 24%, up from their previous estimate of 23%. Following discussions with former AWS employees, BMO sees upside to Amazon’s high-margin cloud business, citing “meaningful acceleration in customer cloud commitments” in the months ahead. According to FactSet, AWS is expected to grow 22.4% in fiscal Q1 following an estimated 21% increase in Q4. Cloud computing revenue increased 20.2% year-over year in Q3 — growing at levels not since 2022 — and beating estimates at the time for an 18.1% advance. The stock surged nearly 14% in the two sessions following its late Oct. 30 earnings print and closed at a record high of $254 on Nov. 3. Shares have since dropped back down to pre-earnings release levels around $222. Jim has not been deterred. “If you could get 30 times earnings next year’s earnings with some certainty about AWS growing, then [Amazon CEO Andy Jassy] is going to get his way out of this thing. It’s going to be terrific,” he said on ” Squawk on the Street ” on Tuesday. Amazon is trading around 28 times fiscal 2026 earnings per share estimates, according to FactSet. AMZN YTD mountain AMZN stock performance year-to-date. Another factor BMO called out as a supporter of AWS growth is the availability of Anthropic’s artificial intelligence Claude model — preferred among developers. Claude is a large language model (LLM) that’s available on AWS. The analysts said that Amazon’s $8 billion investment in Anthropic positions AWS to stay on top in the cloud. In addition to raising estimates, BMO increased its Amazon price target by $3 per share to $303 and reiterated its outperform buy rating. The Club has a $275 price target on Amazon and our buy-equivalent 1 rating . (See here for a full list of the stocks in Jim Cramer’s Charitable Trust.) As a subscriber to the CNBC Investing Club with Jim Cramer, you will receive a trade alert before Jim makes a trade. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust’s portfolio. If Jim has talked about a stock on CNBC TV, he waits 72 hours after issuing the trade alert before executing the trade. THE ABOVE INVESTING CLUB INFORMATION IS SUBJECT TO OUR TERMS AND CONDITIONS AND PRIVACY POLICY , TOGETHER WITH OUR DISCLAIMER . NO FIDUCIARY OBLIGATION OR DUTY EXISTS, OR IS CREATED, BY VIRTUE OF YOUR RECEIPT OF ANY INFORMATION PROVIDED IN CONNECTION WITH THE INVESTING CLUB. NO SPECIFIC OUTCOME OR PROFIT IS GUARANTEED.