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A union representing Post Office staff has lashed out at proposals that could result in 115 branch closures and significantly more than 1,000 workers losing their jobs, by describing them as “immoral”.

The Communication Workers Union (CWU) signalled a fight ahead as the Post Office confirmed details of its transformation plan – first revealed by Sky News on Tuesday – that aims to boost postmaster pay by £250m over five years.

The embattled firm’s initial statement failed to mention threats to employment at its head office and within 115 larger “crown” branches.

While its wider proposals aim to place postmasters at the heart of the government-owned business in the wake of the Horizon IT scandal, it was later confirmed that 1,000 roles at the crown sites were at risk.

These large branches are owned by the Post Office.

Revealed: The full list of 115 Post Offices at risk of closure

A franchise model was being considered as an alternative.

The potential closure of these sites is another option. While such a move would cut costs, it would also spread business to nearby branches run by sub-postmasters.

A cost-cutting drive would also see hundreds of head office roles go.

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Redress for Post Office victims

But the CWU boss, Dave Ward suggested the business, and the government, would have a fight on its hands, describing the decision as “tone deaf as it is immoral” in the wake of the IT scandal that saw hundreds of sub-postmasters wrongly jailed and struggle in their fight to secure redress and compensation.

“CWU members are victims of the Horizon scandal – and for them to now fear for their jobs ahead of Christmas is yet another cruel attack”, he said.

“While we are in the middle of a government review of the Post Office’s future, the employer has embarked on its own strategic review.

“It seems the Post Office has learned no lessons from its chaotic and uncoordinated mistakes of the past.

“We call on the Post Office to immediately halt these planned closures and the attached consultations – which, historically, have been nothing but playing lip service – and engage with the CWU on protecting jobs and services.

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Former Post Office boss apologises to sub-postmasters

“We also call on the government to intervene over this shambolic decision.”

The five-year transformation plan, which includes an effort to double revenues for postmasters over five years, was initiated in May by the Post Office’s new chairman Nigel Railton who ordered a strategic review.

He told staff on Wednesday that postmasters could expect up to £120m in additional remuneration by the end of the first year of the plan, representing a 30% increase in revenue share – tackling long-held complaints about poor rewards for postmasters’ work.

Promises of less red tape and a better voice in decision-making were also included.

Mr Railton succeeded Henry Staunton – sacked by-then business secretary Kemi Badenoch in January – and was under immediate pressure to set a new path for the scandal-hit business that served postmasters rather than itself.

Mr Railton said: “The Post Office has a 360-year history of public service and today we want to secure that service for the future by learning from past mistakes and moving forward for the benefit of all postmasters. We can, and will, restore pride in working for a business with a legacy of service, rather than one of scandal.

“The value postmasters deliver in their communities must be reflected in their pockets, and this Transformation Plan provides a route to adding more than £250m annually to total postmaster remuneration by 2030, subject to government funding.

“It begins a new phase of partnership during which we will strengthen the postmaster voice in the day-to-day running and operations of the business, so they are represented from the frontline to the boardroom.”

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Ministers to mutualise Post Office

Further changes being considered by ministers include potentially handing ownership of the Post Office to sub-postmasters, as revealed by Sky News last month.

Such an employee-owned model, known as a mutual, would be comparable in the private sector to that of the John Lewis Partnership – the owner of Waitrose supermarkets and the eponymous department store chain.

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Chris Head, once the youngest sub-postmaster in the UK but who lost everything when he was wrongly accused of theft as part of the Horizon scandal, welcomed the prospect of a widespread shake-up.

He said of the plan to deliver more revenue: “We must ensure that a large proportion of that ends up with postmasters to bolster their poor remuneration levels whilst at the same time innovating for the future to develop more products and services for customers in order to drive footfall into branches.

“There must be a commitment from government to help deliver this and the end goal being mutualisation for a successful future.”

Mr Head added that the prospect of head office job cuts in the months ahead was good news, saying: “Post Office has always been a top heavy organisation and that needs to change going forward to make it more efficient.”

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Bank of England governor frets over impact of budget and Trump’s return

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Bank of England governor frets over impact of budget and Trump's return

Business reaction to the budget is the “biggest issue” facing the Bank of England, according to its governor – while he also contemplates the impact of Donald Trump’s looming return to the White House.  

Andrew Bailey told an event the future was clouded by domestic and global “uncertainty”, making it difficult to predict the effect on the UK economy, particularly around inflation.

He was speaking at the Financial Times’ Global Boardroom just a fortnight before the Bank is due to make its next interest rate decision.

The prospects for a third cut this year are grim, with financial markets betting there will be no change.

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All the mood music coming from Mr Bailey and his fellow rate-setters over the past few weeks has been cautionary, with the bulk of public commentary talking of the need for a “gradual” approach.

The Bank is worried by a recent surge in inflation that has taken the rate back above its 2% target.

Forecasts suggest it will keep going up in the coming months, towards 3% from 2.3% currently, amid renewed pressure from energy and services costs.

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Another headwind is the pace of wage growth which, the Bank fears, will stoke inflation by boosting demand in the economy.

Mr Bailey said it was not yet clear what effect the hike to employer National Insurance contributions, announced in the budget and set to take effect in April, would have.

“I think the biggest issue now in the immediate future is the response to the National Insurance change; how companies balance the mixture of prices, wages, the level of employment, what is taken on margin, is an important judgement for us,” he said.

The budget raised employers’ National Insurance contributions by 1.2 percentage points to 15% and also lowered the threshold for when firms start paying to £5,000 from £9,100 per year.

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Businesses have responded by claiming it will hit wage settlements, investment and jobs.

They have also warned that the cost increases will be passed on to customers, potentially stoking inflation.

The retail sector alone says it faces an additional £7bn burden in 2025 from the changes while hospitality expects a £3.5bn hit. Both are major employers.

While weaker pay settlements could help the Bank bring down borrowing costs through interest rate cuts, policymakers will be worried about the threat of higher prices in shops, bars and restaurants.

Mr Bailey said the Bank had laid out a “range of options” analysing the potential economic impact, “some of which would imply greater inflation and some of which would imply less inflation”.

“So there is uncertainty there and we need to see how the evidence evolves,” he said.

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The other global pressure he spoke about was the impact of the Trump presidency from late January.

The governor said the Bank was analysing the possible effects of threatened trade policies on the UK.

Mr Trump has warned of tariffs covering all US imports as part of his agenda to protect US industry and jobs.

Mr Bailey said of such a scenario that it clearly “moves trading prices but it also depends on how other countries react to them, and how exchange rates react to them as well”.

He did not disagree, in an FT interview, that further interest rate cuts could be expected next year.

Financial markets are expecting up to four, barring any further shocks.

Mr Bailey described the process of falling inflation as being “well embedded”.

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South West Rail, c2c and Greater Anglia rail companies to be nationalised in 2025

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South West Rail, c2c and Greater Anglia rail companies to be nationalised in 2025

The first three railway companies to be nationalised have been named as part of the new Labour government’s plan to bring rail into public ownership.

In May the service from London’s Waterloo station to southwest London, South Western Railway, will become the first to be nationalised, the Department for Transport said.

It will be followed by the London to Essex route c2c in July and east coast operator Greater Anglia in autumn, the department said.

Taking the businesses out of private ownership will reduce delays and cancellations that have plagued rail services across Britain, the government said, in turn encouraging more people to take the train.

It hopes £150m will be saved by passenger fares going to services rather than company shareholders.

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The pledge was a key point of differentiation between Labour and the Conservatives during the election campaign.

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Services are currently contracted out, meaning companies such as Italy’s primary operator Trenitalia bid to run services.

Under the new system, taxpayers will not have to compensate firms for terminating their contracts.

Eventually, all companies will come under the auspices of a new state-owned company called Great British Railways.

This rail nationalisation process is expected to be completed over the next three years, according to the Department for Transport.

Of 14 train operating companies to be taken over by the government, four are already under state control having been put under special administration for poor services.

Not all train services will become public with services such as the Heathrow, Stansted and Gatwick Expresses remaining in private hands.

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In total, there are 28 British rail operators.

Transport Secretary Heidi Alexander told Sky News privatisation has not worked due to “huge fragmentation” under the system with a “dizzying array of private companies”.

“Financial incentives are misaligned, and there’s no real overarching direction. And so I think as a result of that, no one’s in control,” she added.

When asked, she did not say rail fares would come down under nationalisation.

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‘Admirable’ for Haigh to resign

It’s Ms Alexander’s fourth day on the job after the shock resignation of former transport secretary Louise Haigh.

She resigned after Sky News revealed she pleaded guilty to an offence related to incorrectly telling police that a work mobile phone was stolen in 2013.

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Woodbridge named happiest place to live in UK

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Woodbridge named happiest place to live in UK

Woodbridge is the place to be for residents wanting to live the happiest life, according to new research.

The market town in Suffolk topped Rightmove’s annual list of the happiest places to live in Britain for the first time after knocking London’s Richmond upon Thames off the top spot.

Residents of Woodbridge gave high scores for feeling that they are able to be themselves in the area, the community spirit and friendliness of the people, and access to essential services such as doctors or schools.

Richmond upon Thames came in second, while Hexham, in Northumberland, nabbed third.

Woodbridge mayor councillor Robin Sanders said: “The happy mood of residents is a reflection of the vibrant town centre.”

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More than 35,000 people across Britain completed the Rightmove study, with residents asked questions such as how proud they feel about where they live, their sense of belonging, public transport and whether they earn enough to live comfortably.

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Richmond Thames riverfront with boats in London
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Richmond Thames riverfront. Pic: iStock

According to the property portal, Monmouth is the happiest place to live in Wales, while Stirling was top in Scotland.

Feeling proud to live in an area was the main factor in overall satisfaction, Rightmove said, while living near family and friends was the smallest driver.

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