Consumer rights group Which? is suing Apple for £3bn over the way it deploys the iCloud.
If the lawsuit succeeds, around 40 million Apple customers in the UK could be entitled to a payout.
The lawsuit claims Apple, which controls iOS operating systems, has breached UK competition law by giving its iCloud storage preferential treatment, effectively “trapping” customers with Apple devices into using it.
It also claims the company overcharged those customers by stifling competition.
The rights group alleges Apple encouraged users to sign up to iCloud for storage of photos, videos and other data while simultaneously making it difficult to use alternative providers.
Which? says Apple doesn’t allow customers to store or back-up all of their phone’s data with a third-party provider, arguing this violates competition law.
The consumer rights group says once iOS users have signed up to iCloud, they then have to pay for the service once their photos, notes, messages and other data go over the free 5GB limit.
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“By bringing this claim, Which? is showing big corporations like Apple that they cannot rip off UK consumers without facing repercussions,” said Which?’s chief executive Anabel Hoult.
“Taking this legal action means we can help consumers to get the redress that they are owed, deter similar behaviour in the future and create a better, more competitive market.”
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Apple ‘rejects’ claims and will defend itself
Apple “rejects” the idea its customers are tied to using iCloud and told Sky News it would “vigorously” defend itself.
“Apple believes in providing our customers with choices,” a spokesperson said.
“Our users are not required to use iCloud, and many rely on a wide range of third-party alternatives for data storage. In addition, we work hard to make data transfer as easy as possible – whether it’s to iCloud or another service.
“We reject any suggestion that our iCloud practices are anti-competitive and will vigorously defend against any legal claim otherwise.”
It also said nearly half of its customers don’t use iCloud and its pricing is inline with other cloud storage providers.
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How much could UK Apple customers receive if lawsuit succeeds?
The lawsuit will represent all UK Apple customers that have used iCloud services since 1 October 2015 – any that don’t want to be included will need to opt out.
However, if consumers live abroad but are otherwise eligible – for example because they lived in UK and used the iCloud but then moved away – they can also opt in.
The consumer rights group estimates that individual consumers could be owed an average of £70, depending on how long they have been paying for the services during that period.
Apple is facing a similar lawsuit in the US, where the US Department of Justice is accusing the company of locking down its iPhone ecosystem to build a monopoly.
Apple said the lawsuit is “wrong on the facts and the law” and that it will vigorously defend against it.
And in December last year, a judge declared Google’s Android app store a monopoly in a case brought by a private gaming company.
“Now that five companies control the whole of the internet economy, there’s a real need for people to fight back and to really put pressure on the government,” William Fitzgerald, from tech campaigning organisation The Worker Agency, told Sky News.
Image: William Fitzgerald at Lisbon’s Web Summit, where he spoke to Sky News
“That’s why we have governments; to hold corporations accountable, to actually enforce laws.”
A teenager suddenly becomes violent, his anger towards women fuelled by online influencers, while his parents struggle to process what their son is capable of.
Does this sound familiar?
It’s the story of the hit drama Adolescence – but for Jess and Rob, it’s their life.
Their 14-year-old son Harry’s violence has escalated so rapidly he’s had to be taken into care. We’ve changed all their names to protect their identities.
Until the age of 12, Harry’s parents say he was a “wonderful” son. But they saw a change in his personality, which they believe was sparked by an incident when he was hit by a girl. Soon, he developed an online interest in masculine power and control.
Image: Harry’s personality changed after he was assaulted (this image shows an actor in a Sky News reconstruction)
“Harry became obsessed with being strong, and I think he developed a difficulty around certain female people because of the assault,” Jess says.
“He had to be in charge… in every setting,” Rob adds.
Then one night, he punched his mother, Jess. His parents called the police in the hope it would shock him out of doing it again. But, as time went on, the violence escalated.
“We probably must have called the police over 100 times,” Rob says.
One attack was so serious, Jess ended up in hospital. The violence spilled outside the home too as Harry assaulted neighbours and friends.
Then he threatened to stab a teacher.
“Every time we think it can’t get any worse, something else happens and it does get worse,” Rob says. “Unfortunately, him getting hold of a knife is quite likely to happen.”
They say Adolescence, which stars Stephen Graham, Ashley Walters and Owen Cooper, touched a nerve.
Image: Jess and Rob say they called the police 100 times (this image shows actors in a Sky News reconstruction)
“My worst fear is that he’s going to end up killing one of us,” says Jess. “If not us, then somebody else…”
It’s a shocking thought for any parent to have. As well as contacting police, the family have tried many times to get help from social services and the NHS for Harry’s deteriorating mental health.
“We’ve been told that we’re using too many resources and accessing too many services,” Rob says. “We tried for 18 months to get him more intensive therapeutic help. At every turn it was ‘no, no, no’.”
They have found help with an organisation called PEGS that supports parents who are victims of their own children’s violence.
Image: PEGS founder Michelle John says many families struggle to have their concerns taken seriously
Last year it was contacted by over 3,500 families, a 70% increase on 2023. Founder Michelle John says many families struggle to have their concerns taken seriously.
“What we’re hearing time and time again is that referrals are not being picked up because thresholds aren’t being met and perhaps the parent or caregiver isn’t a risk to the child,” she says. “Families are falling through gaps.”
In some parts of the country, local organisations are attempting to fill those gaps. Bright Star Boxing Academy in Shropshire has children referred by schools, social workers and even the police.
Joe Lockley, who runs the academy, says the problem is services that deal with youth violence are “inundated”.
“The biggest cause of the violent behaviour is mental health,” he says. “They lack that sense of belonging and control, and it’s quite easy to gain that from the wrong crowd and getting involved in violence.
“Social media is having a huge impact, especially around that young person’s identity.”
Image: Ethan at the Bright Star Boxing Academy
Ethan, 18, agrees. He joined the academy aged 14. By then he had already been arrested several times for getting into fights.
He believes bullying sparked anxiety and depression. “Someone could look at me, I’d be angry,” he says.
“Social media – that’s definitely a massive part. You’ve got so many people that are living this material life. They’ve got loads of money.
“My main thing was seeing people with amazing bodies – I felt I couldn’t reach that point and it made me self-conscious, which would add on to the anger which then turned to hatred towards other people.”
Image: Ethan says boxing has helped him turn his life around
Without the support of the boxing academy, he believes, he wouldn’t have been able to turn his life around.
“I would either be in prison or I would have done something a lot worse to myself,” he says.
“It’s just this massive mess in your head where you’ve got a million thoughts at once – you don’t know what to think or how to even speak sometimes,” he adds.
“All we need is someone that’s got the time for us… and the understanding that it’s a war in our heads.”
A government spokesperson told Sky News: “We have seen too many preventable tragedies caused by the failings of mental health services, and it’s unacceptable that young people have not been getting the care and treatment they need to keep them, their families and the wider public safe.
“We are working to ensure children and their families get that help. We are investing over £50m to fund specialist support in schools, launching a Young Futures hub in every community, and providing access to a specialist mental health professional in every school in England.”
Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK
A plastic surgeon has been found guilty of the attempted murder of a fellow doctor who he stabbed after a failed attempt to set his house on fire.
Peter Brooks had cycled to the home of Graeme Perks in Halam, near Southwell, Nottinghamshire, while wearing camouflage gear and armed with a crowbar, petrol, matches and a knife in the early hours of 14 January 2021.
The 61-year-old then doused the ground floor of the property with petrol before stabbing fellow plastic surgeon Mr Perks because he wanted him “out of the way”, his trial at Loughborough Courthouse heard.
The victim’s wife and children were sleeping at the time of the attack, the jury was told.
Mr Perks, a consultant plastic surgeon, had provided evidence in disciplinary proceedings against Brooks, who faced potentially losing his job with Nottingham University Hospitals NHS Trust, the jury was told.
Brooks was “voluntarily absent” from his month-long trial because he was on hunger strike and said he would “rather be dead than incarcerated”, it can now be reported.
He also sacked his lawyers before the trial and was unrepresented in the case.
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Image: Graeme Perks is fighting for his life in hospital. Pic: BAPRAS
When opening the prosecution’s case, Tracy Ayling KC had told the jury it was “clear that the defendant hated Graeme Perks” and wanted him “out of the way”.
Mr Perks, who was 65 at the time, had retired the month before the attack and suffered “extremely life-threatening” injuries to his liver, intestines and pancreas, and was given a 95% chance of death, the court was told.
He had woken up on the night of the attack when Brooks smashed through his conservatory, the jury heard.
Image: The camouflage suit worn by Peter Brooks during the attack. Pic Nottinghamshire Police
Mr Perks then went downstairs where his feet “felt a bit damp” from the petrol, which Brooks had also thrown against the wall next to the stairs, before he felt a “blow to his body”, the court was told.
Brooks was later found asleep on a garden bench later that morning when he was taken to hospital for injuries to his hand, and was arrested.
His blood was found on a door at the scene of the attack.
Brooks has been convicted of two counts of attempted murder, attempted arson with intent to endanger life, and possession of a knife in a public place.
Jurors deliberated for more than 12 hours before finding Brooks guilty of all the charges against him.
Image: Graeme Perks leaves court in Loughborough after giving evidence.
Pic: PA
This breaking news story is being updated and more details will be published shortly.
A two-phase statutory public inquiry into the Southport murders has been formally launched.
Home Secretary Yvette Cooper said the first phase would look at the circumstances around Axel Rudakubana’s attack on a Taylor Swift-themed dance class last summer.
It will focus on issues around policing, the criminal justice system and the multiple agencies involved with the attacker who killed three girls – seven-year-old Elsie Stancombe, six-year-old Bebe King and Alice da Silva Aguiar, nine.
It follows the revelation Rudakubana had been referred to the government’s Prevent scheme on three occasions, with the cases being closed each time.
This breaking news story is being updated and more details will be published shortly.