Connect with us

Published

on

She seemed perfect, at first. Her CV brimmed with all kinds of qualifications. And she had years of experience caring for vulnerable people.  

As Sarah Whitaker sat at her kitchen table and looked through the paperwork the care agency had sent her, she knew that Tracy was the one she could trust to look after David, her 89-year-old dad.

Retired businessman David Seal suffered a stroke in the summer and needed more and more support at home.

He was taking a daily cocktail of strong prescription medicines and also needed help emptying his catheter bag because going to the toilet had become difficult recently.

“We need somebody experienced in stroke management and catheter care,” said Sarah. “But we also needed somebody who could drive my dad to the town and back. And somebody who was a very good cook.

“My dad chose Tracy and she arrived the next day.”

Social care worker Tracy's profile with Access Care
Image:
Sarah was sent Tracy’s CV and profile by Hampshire-based Access Care

Tracy came by train and, on the journey to David’s home, revealed that she could not drive because there was a problem with her licence.

Sarah saw this as a red flag. But that wasn’t all she was worried about.

“We had to teach her how to open and close the catheter because she had never seen one before. And that was a surprise given her experience.”

It got worse. Tracy couldn’t cook and once served David deep-fried Brussels sprouts for lunch. Sarah was increasingly concerned about the carer’s medicine management skills too.

“She was giving dad pills here there and everywhere. And that’s a problem because if you give my dad a pill, he’ll swallow it. Whatever it is.”

This was far removed from the carer she had read so much about.

Sarah was introduced to Tracy through an introductory care agency, Hampshire-based Access Care. When Sarah got in touch about her concerns, the agency said they were confused too.

They had never had any complaints about Tracy. She was the model carer.

And then one sunny day in early September, as David was being pushed around the village in his wheelchair by his grandchildren, one of them pulled out a mobile phone to capture the happy scene.

“As soon as Tracy saw the camera she stepped out of view as quick as a flash,” said Sarah. “And later my daughter said that it seemed odd that she didn’t want to be on camera.”

The fake carer being pictured with David Seal
Image:
The woman who was looking after David Seal did not want to be pictured

Sarah rang the care agency again, who supplied her with a copy of Tracy’s driving licence. She looked at the video again.

“The image we had from the walk and the person in the driving licence photo were two different people.”

The next morning, Tracy – or whoever she was – packed her bags and left.

Sarah was horrified. She was left wondering who had been in her father’s house for nearly three weeks. It started to fit into place; the shoddy catheter care, the bad cooking and the poor handling of medicines.

She contacted the care agency again, who promptly contacted Tracy, who was adamant that she had been in the house caring for David.

Access Care contacted Hampshire Police. But the response was not what they expected.

A police constable replied on 4 November with disappointing news. They explained that officers had “limited lines of enquiry” and that because Tracy had denied the allegation, they would need an “independent witness” to confirm the allegation.

They seemed to be saying that they would not investigate, adding that it would be deemed “not in the public interest” to send a police officer to interview Tracy in person at her home, despite having her address.

Sarah Whitaker
Image:
Sarah said she only found out later that ‘Tracy’ was ‘two different people’

The police were clearly not interested and showed no signs of investigating. So as part of our investigation into this story, we tracked down Tracy to an address and decided to pay her a visit. To get her side of the story.

I arrived at a large housing estate and saw Tracy backing her car into the drive at the back. I approached her and said I wanted to speak to her about her work as a carer in David’s home.

At first, she said that she had worked very hard to provide the best care but that the family were not happy. She was very clear that she had lived in the home for nearly three weeks. No question about it.

But when I confronted Tracy with the photo evidence from the sunny village walk, her tone changed. She took in deep breath and sighed.

“I don’t know how to explain this,” she said slowly. “It’s so bad. Very bad. I’m sorry.”

Nick Martin speaks to Tracy, a social care worker whose identity was used by a fake carer
Image:
Tracy admitted to Sky News she sent a friend to care for David

Tracy explained to me that she had asked a friend to do the care job in her place, admitting that her friend was not a trained carer. She said nobody had forced her to do it and she had never done anything like this in the past.

She said she thought she could get away with it because the care agency never checked up on her.

“They [the agency] never met me face to face. They have to do more checks to know who is going in the house.”

Tracy, a social care worker, being confronted on a fake carer using her identity
Image:
The real Tracy said her care agency never checked in on her

I show Sarah the video of Tracy and her astonishing admission. “She was knowingly complicit and sent an untrained carer – a complete stranger – into the house of a vulnerable elderly man who is very ill. The nerve of the woman!”

Sarah did some research and reached out to the care regulator, the Care Quality Commission (CQC). But to her surprise, they said they could not help.

They don’t regulate introductory care agencies like the one Sarah used to hire Tracy.

“I thought it was absolutely incredible that the CQC were not involved and I was very surprised to discover that agencies like this send carers all over the the place but aren’t regulated in any way.”

Fully managed care is regulated by the CQC, while introductory agencies use self-employed carers
Image:
Fully managed care is regulated by the CQC, while introductory agencies – like Access Care – use self-employed carers

One of the reasons why the deception was picked up on so quickly is that Sarah lives next door to her dad. And so, we got around to talk to David and I asked him how he felt about having a stranger looking after him.

“I feel very cross about it. I feel fooled and misled,” he said. But David is also clear about another point: regulation. Or lack of it.

“There’s no point in being responsible for the care industry if you’re only dealing with people who are registered with you. It is quite pointless.”

A spokesperson for the Care Quality Commission told Sky News: “We appreciate the distress this incident has caused both Mr Seal and Mrs Whitaker, however as neither introductory agencies or self-employed carers are covered by CQC’s remit we are unable to take action in this case.

“These matters should be reported in the first instance to the local authority safeguarding team who have the remit to investigate the issue and take necessary action.

“Any questions regarding the legal framework for how health and social care is regulated in England is a matter for the government.”

Read more on social care:
Services for thousands ‘under threat’ after budget
Vulnerable children put in caravans in ‘stark failure’ – report

David Seal
Image:
David said CQC not regulating the introductory agencies is ‘pointless’

The care sector is big business. Home care services are worth over £12bn per year and rising, according to healthcare analysts LaingBuisson.

The government has written to Chief Executives of adult social care services telling them of their so-called ‘home first’ approach to healthcare, which supports people to live independently at home rather than being cared for in hospital. Just like the kind of care David was receiving.

And as winter comes and pressure increases on the NHS, these kinds of services are relied on more than ever.

“If you can’t guarantee that the person you’re expecting is the person you get then I think the system is very flawed,” Sarah tells me.

A Department of Health and Social Care spokesperson told Sky News: “Our sympathies are with David’s family and friends in this deeply concerning case.

“This government inherited a social care system in crisis. We are committed to building a National Care Service – underpinned by national standards and delivered locally – to improve the consistency of care and ensure everyone can live an independent and dignified life.”

“A healthy NHS and social care system requires strong regulation to ensure patient and user safety and that’s why we are reforming the Care Quality Commission to make sure it is fit for purpose.”

Access Care CEO Tiggy Bradshaw also told Sky News: “We were shocked to hear of this terrible deception and are deeply sorry for what Mr Seal and his family have experienced.

“When we heard of these alarming allegations, we contacted Action Fraud and the police and commenced an urgent safeguarding review. We have been in close touch with the family throughout and will continue to collaborate with the police.

“We have strict protocols in place however these extremely unusual circumstances have given us cause for reflection.

“We are in the process of developing further security checks and procedures for families in receipt of care at home.”

Read more from Sky News:
One Direction stars arrive for Liam Payne’s funeral
Why is there talk of World War Three?

Several days after approaching Hampshire Police for comment, a spokesperson told us they were looking into the case, adding: “Officers are carrying out a number of enquiries and the incident is still under investigation to determine whether any crimes have been committed.”

Sarah meanwhile says she has been left deeply concerned by the incident.

Sarah Whitaker
Image:
‘If the system can be played this easily, then the system needs to change,’ Sarah said

“We knew nothing about this person who was in my dad’s home. For all I know she could have been an axe murderer,” she told Sky News.

“The fact that the carer was able to get away with it for as long as she did put the entire system in doubt.

“If the system can be played this easily, then the system needs to change.”

Continue Reading

UK

Hadush Kebatu: Migrant sex offender deported after mistaken prison release

Published

on

By

Hadush Kebatu: Migrant sex offender deported after mistaken prison release

Migrant sex offender Hadush Kebatu has been deported to Ethiopia following his mistaken release from prison.

Footage captured from Heathrow Airport showed the moment he was escorted on to a plane on Tuesday night.

The government says he has no right to return to the UK.

Home Secretary Shabana Mahmood said she “pulled every lever” to deport Kebatu.

“I am pleased to confirm this vile child sex offender has been deported. Our streets are safer because of it,” she said.

Hadush Kebatu was arrested on Sunday after his mistaken release
Image:
Hadush Kebatu was arrested on Sunday after his mistaken release

Kebatu was found and arrested by the Metropolitan Police in the Finsbury Park area of north London at around 8.30am on Sunday following a manhunt.

Last month he was found guilty of sexually assaulting a schoolgirl and a woman in Epping, Essex, just over a week after arriving in the UK on a small boat.

He was expected to be deported, but instead of being handed over to immigration officials he was released from HMP Chelmsford on Friday.

He spent just under 48 hours at large before he was apprehended.

The accidental release sparked widespread alarm and questions over how a man whose crimes sparked protests in Epping over the use of asylum hotels was able to be freed.

Ms Mahmood said: “Last week’s blunder should never have happened – and I share the public’s anger that it did.”

Anti-asylum demonstrators in Epping, Essex. Pic: PA
Image:
Anti-asylum demonstrators in Epping, Essex. Pic: PA

On Sunday, Justice Secretary David Lammy said an exclusive Sky News interview will be used as part of an independent inquiry into the mistaken release.

Speaking to Sky’s national correspondent Tom Parmenter, a delivery driver who spoke to Kebatu at HMP Chelmsford described him as being “confused” as he was being guided to the railway station by prison staff.

The migrant is said to have returned to the prison reception four or five times before leaving the area on a train heading to London.

Please use Chrome browser for a more accessible video player

‘My family feels massively let down’

Mr Lammy, who put Kebatu’s release down to human error, said he ordered an “urgent review” into the checks that take place when an offender is released from prison, and new safeguards have been added that amount to the “strongest release checks that have ever been in place”.

From Monday, new checks include five pages of instructions and demands that more senior prison staff sign off a release, according to documents obtained by Sky News.

“I have been clear from the outset that a mistake of this nature is unacceptable, and we must get to the bottom of what happened,” said Mr Lammy.

This breaking news story is being updated and more details will be published shortly.

Please refresh the page for the latest version.

You can receive breaking news alerts on a smartphone or tablet via the Sky News app. You can also follow us on WhatsApp and subscribe to our YouTube channel to keep up with the latest news.

Continue Reading

UK

‘Nervous’ British tourists in Jamaica tell of Hurricane Melissa ordeal

Published

on

By

'Nervous' British tourists in Jamaica tell of Hurricane Melissa ordeal

Up to 8,000 holidaying British citizens are in Jamaica as it is battered by one of the strongest Atlantic hurricanes in history.

People have been ordered to stay indoors as Hurricane Melissa sweeps over the Caribbean island, which is also home to 50,000 dual nationals.

And tourists are locked down in hotels as Jamaica is hit by 185 mph winds.

Follow latest updates on Hurricane Melissa

Waves splash in Kingston, Jamaica, as Hurricane Melissa hits. Pic: AP
Image:
Waves splash in Kingston, Jamaica, as Hurricane Melissa hits. Pic: AP

Andrew Tracey had been due to fly home to the UK on Monday, but his flight was cancelled.

Mr Tracey told Sky News that food packages were being delivered to guests at his hotel. Deck chairs have been removed from the beach, and the swimming pools have been drained, at the Negril hotel where he is staying.

“The balcony and walls do feel as though they are vibrating just due to the strength of the wind,” said Mr Tracey.

More from UK

“I’m very nervous, it’s hard to comprehend what we are likely to expect.”

The US National Hurricane Centre in Miami said that Melissa was “one of the most powerful hurricane landfalls on record in the Atlantic basin” as it hit southwestern Jamaica near New Hope.

People walk along a road during the passing of Hurricane Melissa in Rocky Point, Jamaica, on Tuesday. Pic: AP
Image:
People walk along a road during the passing of Hurricane Melissa in Rocky Point, Jamaica, on Tuesday. Pic: AP

In a social media post, the centre warned that it is an “extremely dangerous and life-threatening situation” – and told those in the area not to leave their shelter as the eye of the storm passes over.

‘It is a bit scary, but we’ve got each other’

A British-Jamaican couple who are sheltering inside as the storm passes over the island spoke to Sky News about their ordeal.

Shantell Nova Rochester and her Jamaican fiance Denva Wray are due to get married on the island next month.

Please use Chrome browser for a more accessible video player

Floods tear through parts of Jamaica

They spoke of broken windows and water coming in where they are staying, but the couple believe they are “as safe as they can possibly be” in St Elizabeth.

Mr Wray said: “Where we are is quite strong, sturdy, but you can hear a lot of wind. It is a bit scary, but we’ve got each other, so we are strong.”

Asked about the wedding, Ms Rochester said: “We’re just worried about getting through tomorrow, but that’s a worry in the back of our heads.

“Where we plan to get married is flooded at this time.”

Government action ‘too late’ – British tourist

One British man who paid £3,500 for last-minute flights so he and his family could return home before the hurricane hit the island said that he felt “completely let down” by the government’s response.

David Rowe and his family, from Hertfordshire, had spent 10 days in Jamaica before deciding to fly back to the UK on Saturday.

Mr Rowe, 47, was critical of the response of the Foreign, Commonwealth and Development Office (FCDO).

David Rowe with his wife Abby, daughter Cora, eight, and son Ethan, 12, during their holiday in Jamaica.  Pic: PA/handout
Image:
David Rowe with his wife Abby, daughter Cora, eight, and son Ethan, 12, during their holiday in Jamaica. Pic: PA/handout

Speaking to the PA news agency, IT manager Mr Rowe said: “It’s all too late, their reaction and their response to the storm has been too late – after the fact.

“The advice should have been last week, like on the Saturday – don’t travel – because a lot of the travel companies use the FCDO guidance on travel (for) all their planning and what decisions they make as an organisation.

“There should have been something done much sooner than this. A lot of the UK nationals, and people on holiday there, they are stranded.

“This could have been prevented with better action from the UK government.”

Read more:
Hurricane Melissa: What we know
‘Storm of century’ makes landfall

Mr Rowe added that he and his wife had felt “very anxious” before they flew home – and “very sad” for those left in the country.

A Foreign Office spokesperson said: “We understand how worrying developments in Jamaica are for British nationals and their families.

“Our travel advice includes information about hurricane season, which runs from June to November. Last Thursday we updated our travel advice for Jamaica to include a warning about Tropical Storm Melissa and that it was expected to intensify over the coming days.

“The safety and security of British nationals is our top priority, and that is why we are urging any British nationals in Jamaica to follow the guidance of the local authorities and register their presence with us to receive updates.”

Continue Reading

UK

Slashing foreign aid will lead to unrest, crises and threaten UK security, MPs warn government

Published

on

By

Slashing foreign aid will lead to unrest, crises and threaten UK security, MPs warn government

The government’s decision to slash foreign aid will lead to unrest, further crises and threaten UK security, a group of cross-party MPs has warned.

A report by the International Development Committee found the decision in February to reduce aid to 0.3% of gross national income (GNI) by 2027/28 – coupled with the US cutting its aid budget – is having a severe impact.

Politics Hub: Follow latest updates

The foreign aid budget was cut to invest in defence from 0.5% of GNI, which was meant to be an interim reduction from 0.7% to cope with economic challenges caused by the pandemic.

Total aid spending is set to reduce from £14.1bn in 2024 to £9.4bn by 2028/29.

The committee, chaired by Labour MP Sarah Champion, said spending is being prioritised on humanitarian aid over development, which “builds long-term resilience and should lead to reducing the need for humanitarian aid”.

They said the international development minister, Baroness Chapman, has made it clear “the UK will remain a leading humanitarian actor”.

Please use Chrome browser for a more accessible video player

Explained: Key Sudan city falls

But the committee said while they are glad those in “desperate need of aid will be prioritised, particularly in the regions of Ukraine, Gaza, and Sudan”, they are concerned about the long-term effect of pulling development aid.

“We are concerned that slashing development aid will continue to lead to unrest and further crises in the future, presenting a threat to UK security,” the MPs said.

David Lammy, when he was foreign secretary, on a visit to Chad to see how aid agencies are dealing with the humanitarian crisis. Pic: PA
Image:
David Lammy, when he was foreign secretary, on a visit to Chad to see how aid agencies are dealing with the humanitarian crisis. Pic: PA

Risk to UK’s national security

They said a reduction in foreign aid will have “devastating consequences across the world”.

The committee said it recognises an increase in defence spending is needed, but “to do this at the expense of the world’s most vulnerable undermines not only the UK’s soft power, but also its national security”.

They said the government must make “every effort” to return to spending 0.5% of GNI on foreign aid “at a minimum, as soon as possible”.

The committee also found long-term funding for development is “essential” to ensure value for money is achieved.

However, they accused the government of seeing value for money only in terms of the taxpayer, saying that downplays “equity and the importance of poverty reduction” and causes tension.

They agreed accountability to the taxpayer is “key to reducing poverty globally, and maximising the impact of each pound to do so, must remain the Foreign, Commonwealth and Development Office’s central tenet for official development assistance spending”.

A Foreign Office team member helping evacuees in Cyprus in 2023. File pic: Reuters
Image:
A Foreign Office team member helping evacuees in Cyprus in 2023. File pic: Reuters

Spending on migrant hotels

Spending on migrant hotels in the UK was also criticised by the MPs, who said while international aid rules mean they can cover refugee hosting for the first 12 months in the UK, given the recent cuts, that is “incompatible with the spirit” of the UN’s OECD Development Assistance Committee rules.

“Excessive spend on hotel costs is not an effective use of development budget,” they said.

The committee recommended costs of housing refugees should be capped “at a fixed percentage” of total foreign aid spending “to protect a rapidly diminishing envelope of funding”.

Read more: Govt struggles to slash aid spent on asylum hotels

Please use Chrome browser for a more accessible video player

Inside Afghanistan’s hunger crisis

‘Short-sighted’

Reacting to the report, Timothy Ingram, head of UK advocacy at WaterAid, said: “The UK government’s decision to cut the aid budget was one that defied both logic and humanity. Aid when delivered effectively in partnership with local communities is not charity – it’s an investment in a safer and more prosperous world.

“Undermining it, especially vital finance for water, weakens the world’s resilience to climate shocks, pandemics, and conflict – impacting the one in 10 people without access to clean water, and ultimately making us all less safe.

“This is a short-sighted political decision with long-term consequences for the UK’s stability, economy and global standing. We join with MPs in urging the government, once again, to urgently reconsider.”

Lack of transparency over private contractors’ spending

In the report, MPs said it is worried the Foreign Office has not reviewed aid spending on multilateral organisations, which allows the UK less direct influence over spending, such as the World Bank or vaccine organisation Gavi since 2016, despite spending nearly £3bn on them in 2024.

They said the use of private contractors does not offer inherently poor value for money, but a lack of transparency and data can mean under-delivering and a loss of “in-house” expertise.

Palestinians carry aid supplies that entered Gaza. Pic: Reuters
Image:
Palestinians carry aid supplies that entered Gaza. Pic: Reuters

‘Tragic error’

Sarah Champion, chair of the International Development Committee, said: “Ensuring aid delivers genuine value for money has never been more important. As major donors tighten their belts, we have to ensure that every penny we spend goes to the people most in need.

“The former Department for International Development was rightly seen as a world leader in value for money; the FCDO is broadly hanging on to that reputation. But it must make some urgent improvements.

“Reducing poverty must be the central aim of the development budget. While accountability to the taxpayer is an important consideration, the FCDO’s current definition of value for money risks diverting focus away from improving the lives of the most vulnerable – the very reason the aid budget exists at all.

“The savage aid cuts announced this year are already proving to be a tragic error that will cost lives and livelihoods, undermine our international standing and ultimately threaten our national security. They must be reversed.

“Value for money is critical to making the most of a shrinking aid budget. While this report finds some positives, the government must take urgent action to wipe out waste and ensure the money we are still spending makes a genuine difference.”

Continue Reading

Trending