“This is going to create a lot of FOMO and a lot of urgency around investing in bitcoin and paying with bitcoin,” said Eva Velasquez, president and chief executive of the Identity Theft Resource Center. Scammers “love, love, love to leverage external events, create confusion, create that sense of urgency and steal your hard-earned money.”
The stakes are particularly high given that the Federal Bureau of Investigation’s Internet Crime Complaint Center received more than 69,000 complaints last year related to cryptocurrency fraud, with estimated losses topping more than $5.6 billion. The losses associated with these complaints accounted for nearly half of the total fraud losses reported.
With this in mind, here’s how to recognize and avoid the latest crypto scams:
‘Elon Musk is not going to double your money’
Prevalent scams today include fake bonuses in exchange for an initial investment, bogus coin promotions, phishing emails or texts that appear to come from reputable crypto companies or exchanges, Ponzi and pyramid schemes, or “Pig butchering” scams that involve fraudsters building trust over time, often posing as friends or romantic partners, before convincing victims to invest in fake crypto platforms.
Schemes also commonly invoke well-known names like crypto enthusiast and Tesla CEO Elon Musk. Scammers have been broadcasting fake video of Elon Musk including fake livestreams, making it seem as if he were speaking about specific cryptocurrency opportunities. In one such scam, the thieves tried to lure investors to scan a QR code before the “livestream” ended. Investors were promised double the amount of cryptocurrency they deposited, according to a report by Engadget.
“Elon Musk is not going to double your money if you send him crypto,” said Merrick Theobald, vice president of marketing at BitPay, a cryptocurrency payment service.
These types of scams are likely to proliferate with Musk, who is always in the headlines, figuring even more prominently in President-elect Trump’s orbit and picked to co-lead the proposed Department of Government Efficiency. The Trump administration is also expected to serve as tailwind for crypto with pro-crypto legislation expected to be one of the first legislative efforts taken up in a new Congress.
Coinbase warns scammers will prey on your fear
Fraudsters also use fear to ensnare victims.
Coinbase is seeing several scams in which cyber thieves send a text claiming a crypto owner’s account has been compromised. If the user responds to the text, scammers try to pry additional information such as the crypto owner’s seed phrase, which allows the thieves to empty the account, said Jeff Lunglhofer, chief information security officer of Coinbase. People fall for this because it all seems plausible and the scammers convince them their assets are at risk, he added.
If you get a text or an email claiming there’s a problem with your crypto account, don’t respond or click on any links. Instead, go directly to your provider’s website or call the phone number you know is attached to the provider to inquire about your account, Theobald said.
Be skeptical of one-time promotional offers
Scammers sometimes send emails or place ads on social media, offering one-time promotions for investing in crypto. These ads often look like legitimate offers from reputable companies that people may be familiar with, or have done business with in the past, said Howard Greenberg, president of The American Blockchain and Cryptocurrency Association, a non-profit trade association.
But there might be a letter missing in the URL and if you click on it, you’ll see something that looks very much like the homepage of the reputable site, confusing people more, Greenberg said. In reality, crypto owners are plugging in their credentials on a fraudulent site. “Before you realize you’ve signed on to a fake site, your money is gone,” Greenberg said. “There’s no way to do a dispute like you can with a credit card.”
To avoid this problem, he recommends people bookmark the websites of the legitimate providers they use. This way, investors can go there directly to purchase crypto and they don’t accidentally fall for a scam by clicking on someone else’s link. In addition, he recommends people only buy crypto on reputable exchanges, which include Coinbase and Gemini. “You don’t want to be using a fly-by-night exchange out of Liechtenstein,” Greenberg said.
How families get defrauded
There’s the adage, “If it sounds too good to be true, it probably is,” but when it comes to crypto scams, people still take the bait. Sometimes it’s because they don’t recognize the warning signs. These include offers that seem too good to be true, pressure tactics or unrealistic promises for returns. A little homework can save a lot of money and headaches, industry professionals said.
Yaya Fanusie, director of policy for anti-money laundering and cyber risk at the Crypto Council for Innovation, had a family member recently defrauded by a crypto scammer. The company, supposedly founded by a well-known mathematician, advertised a guaranteed investment return of 150%. Fanusie did some digging on the relative’s behalf and found the supposedly famous mathematician had only a few dozen followers on LinkedIn. Fanusie was also suspicious due to the lofty investment guarantee and because his relative was being asked to communicate with the company on What’sApp, which is end-to-end encrypted and offers scammers extra protection.
Another red flag is if an organization asking for money claims crypto is the only payment option, Velasquez said. “I would be very, very leery about any transaction where the only way you can pay is through cryptocurrency.”
Do detailed research on new tokens and cryptocurrency companies
Fanusie recommends that prospective investors search the internet for background on any company they are considering doing business with, including where it was registered and when. He also urges would-be investors to check Fincen’s website to determine whether the provider they’re considering is regulated as a money service business. If a company claims to be an investment company, it’s worth checking with the SEC to see if it is registered, he said.
“You can’t take what they say on faith,” he said.
Prospective investors should also take the time to ensure any digital coin they are considering buying is legitimate. If the token isn’t listed on a mainstream site, it might not be legitimate or it might be obscure and thus riskier. One way to verify a token’s legitimacy is by looking it up on price-tracking sites such as CoinGecko or CoinMarketCap.
“Often if you do a little bit of verification … you find out that things aren’t always what they seem to be,” Fanusie said.
George Zhao, Chief Executive Officer of Chinese consumer electronics brand Honor, smiles as he shows the new Honor Magic 6 Pro smartphones during a presentation on the eve of the Mobile World Congress (MWC), the telecom industry’s biggest annual gathering, in Barcelona on February 25, 2024.
Pau Barrena | Afp | Getty Images
George Zhao, the chief executive of Chinese smartphone firm Honor, has resigned from his position due to personal reasons, the company said on Friday.
“The company and the Board of Directors sincerely appreciate Mr Zhao’s outstanding contributions to the company during his tenure,” Honor said in a statement.
Jian Li, who’s been at Honor for four years in various senior management positions, will succeed Zhao as CEO.
In an internal memo posted by Chinese media and confirmed as accurate by an Honor spokesperson, Zhao said he was stepping down due to health reasons and planned to rest, recover and spend more time with his family.
Zhao called the decision to leave Honor “the most difficult decision” he has ever made.
Honor was spun off from Chinese telecommunications giant Huawei in 2020 in a bid to avoid U.S. sanctions that were crippling Huawei’s smartphone business.
Under Zhao’s leadership, Honor has aggressively launched smartphones with a focus on international markets. Zhao focused on high-end devices, including foldable smartphones, as he looked for Honor to look beyond China and challenge the likes of Samsung and Apple.
Honor’s market share in China has risen from 9.8% in 2020 to over 15% in 2024, according to Counterpoint Research. Outside of China, Honor’s market share hit 2.3% in 2024, compared to under 1% in 2020.
Neil Shah, partner at Counterpoint Research, said the company’s focus on high-end devices and technology is likely to continue under the new leadership.
“Honor’s focus on premiumization should continue if the brand wants to continue building its brand equity and differentiation point vs existing competitors, especially in premium markets such as Europe,” Shah told CNBC.
“The focus on innovative foldable designs and advanced AI features and close partnerships with leading component suppliers would be key.”
Zhao’s successor Li will be tasked with trying to expand Honor’s presence overseas amid fierce competition, with a focus on making the brand more recognizable.
“Many don’t know Honor” outside of China, Counterpoint’s Shah said. “Building brand equity is tough and the company needs more time, money and differentiation points.”
Tough new European Union regulations requiring banks to bolster their cybersecurity systems officially come into effect Friday — but many of the bloc’s financial services firms aren’t yet in full compliance with the rules.
The EU’s Digital Operational Resilience Act, or DORA, requires both financial services firms and their technology suppliers to strengthen their IT systems to ensure the industry is resilient in the event of a cyberattack or any other forms of disruption. It entered into effect on Jan. 17.
The penalties for breaches of the new legislation can be substantial. Financial services firms that fall foul of the new rules can face fines of up to 2% of annual global revenue. Individual managers could also be held liable for breaches and face sanctions of as much as 1 million euros ($1 million).
So far, the rate of compliance among financial services firms with the new rules has been mixed, according to Harvey Jang, chief privacy officer and deputy general counsel at IT giant Cisco.
“I think we’ve seen a mixed bag,” Jang told CNBC in an interview. “Of course, the more mature-stage companies are further along looking at this for at least a year — if not longer.”
“We’re really trying to build this compliance program, but it’s so complex. I think that’s the challenge. We saw this too with GDPR and other broad legislation that is subject to interpretation — what does it actually mean to comply? It means different things to different people,” he said.
This lack of a common understanding of what qualifies as robust compliance with DORA has in turn led many institutions to ramp up security standards to the level that they’re actually surpassing the “baseline” of what’s expected of most firms, Jang added.
Are financial institutions ready?
Under DORA, financial firms will be required to undertake rigorous IT risk and incident management, classification and reporting, operational resilience testing, intelligence sharing on cyber threats and vulnerabilities, and measures to manage third-party risks.
Firms will be also be required to conduct assessments of “concentration risk” related to the outsourcing of critical or important operational functions to external companies.
That’s a concern because, even though the U.K. falls outside the European Union now, DORA applies to all financial entities operating within EU jurisdictions — even if they’re based outside the bloc.
“Whilst it is clear that DORA has no legal reach in the U.K., entities based here and operating or providing services to entities in the EU will be subject to the regulation,” Richard Lindsay, principal advisory consultant at Orange Cyberdefense, told CNBC.
He added that the main challenge for many financial institutions when it comes to achieving DORA compliance has been managing their critical third-party IT providers.
“Financial institutions operate within a multi-layered and hugely complex digital ecosystem,” Lindsay said. “Tracking and ensuring that all parts of this system evidentially comply with the relevant elements of DORA will require a new mindset, solutions and resources.”
Banks are also adding higher levels of scrutiny in their contract negotiations with tech suppliers due to DORA’s strict requirements, Jang said.
The Cisco chief privacy officer told CNBC that he thinks there is alignment when it comes to the principles and the spirit of the law. However, he added, “any legislation is a product of compromise and so, as they get more prescriptive, then it becomes challenging.”
“The principles we agree with, but any legislation is a product of compromise, and so as as they get more prescriptive, then it becomes challenging.”
Still, despite the challenges, the broad expectation among experts is that it won’t be long until banks and other financial institutions achieve compliance.
“Banks in Europe already comply with significant regulations which cover the majority of the areas that fall under DORA,” Fabio Colombo, EMEA financial services security lead at Accenture, told CNBC.
“As a result, financial services institutions already have mature governance and compliance capabilities in place, with existing incident reporting processes and solid ICT risk frameworks.”
Risks for IT suppliers
IT providers can also be fined under DORA. The rules threaten levies of as much as 1% of average daily worldwide revenue for up to six months.
“These sanctions are necessary,” Brian Fox, chief technology officer of software supply chain management firm Sonatype, told CNBC. “They are a powerful motivator, pushing leaders to take compliance and operational resilience more seriously than ever.”
Orange Cyberdefense’s Lindsay said there’s a risk longer term that financial services firms end up moving their critical security functions and services in-house.
“Advances in technology may allow financial institutions to move services back in-house, simplifying this aspect and reducing the risk of non-compliance,” he said.
“Either way, existing contracts will need to be updated to ensure compliance is contractually mandated and monitored between entity and provider,” Lindsay added.
“As with any new regulation, there will certainly be a transitionary period as organisations adjust to new requirements and standards,” Sonatype’s Fox told CNBC. “This is the start of a long journey toward improving software security and resilience.”
A leading EU official has denied taking a softer approach to Big Tech, citing a “very clear legal basis” for regulators and pointing to several ongoing investigations into the likes of social media platform X and Meta.
The FT reported earlier this week that the EU was reassessing investigations into Apple, Google and Meta — a process that could ultimately lead to the European Commission, the executive arm of the EU, scaling back or changing the focus of their probes.
However, speaking to CNBC on Thursday, Henna Virkkunen, the European Commission’s executive vice president for tech sovereignty, pushed back.
“We have our Digital Service Act that came into force a little bit more than one year ago, and there is several formal proceedings going on against, we can say, all the big platforms: Meta platforms, Instagram, Facebook, also on X and with TikTok,” Virkkunen said.
“We are continuing the work, so there is not any new decisions made. So we are doing the investigations [to see] if they are complying with our rules,” she said.
The Digital Services Act or DSA, which came into full effect in 2024, gives EU institutions the power to regulate Big Tech in a bid to prevent illegal and harmful activities online, and clamp down on disinformation.
Despite these new powers, however, there are growing questions about how the EU is actually going to enforce the rules, particularly in the aftermath of President-elect Donald Trump’s return to the White House.
“It remains to be seen what the EU will do, as some investigations have gone further than others, but it is also clear that U.S. tech companies will try to use the Trump administration to push back on EU rules,” Dexter Thillien, lead analyst at the Economist Intelligence Unit, told CNBC.
It comes as the tech industry attempts to cozy up to Trump ahead of his second term as president. Tesla’s Elon Musk, Amazon’s Jeff Bezos and Zuckerberg will attend Trump’s inauguration next week, according to NBC news.
Meta’s CEO Mark Zuckerberg last week, meanwhile, called on the incoming U.S. president to look at the EU’s approach to Big Tech, saying the way the bloc applies competition rules is “almost like a tariff.”
EU official Virkkunen is one of a new team of politicians that began their work as members of the EU’s executive arm in December. Until now, the bloc has been considered a leader of tech regulation and has opened the door to several probes into the behavior of Big Tech companies.
When asked if she was considering taking a softer approach to the sector, Virkkunen said: “We [have a] very clear legal basis and regulation rules in Europe, and of course, now we are fully enforcing those rules.”
Virkkunen did not say whether she was feeling pressure as a result of Trump’s return to the White House. Instead, she said, “all companies, whether American, European or Chinese, have to respect the EU’s regulations.”
Investigating X
In December 2023, Musk’s X was hit with the EU’s first probe under the Digital Services Act. The European Commission is assessing whether X breached transparency obligations and its duties to counter illegal content.
At the time, the institution said it was specifically assessing areas linked to risk management, content moderation, dark patterns, advertising transparency and data access for researchers.
As Musk continues to court the far-right ahead of an election in Germany — including hosting a live discussion with AfD party leader Alice Weidel — there are questions about whether the European Commission will assess this conversation as part of the investigation.
“This is not about Elon Musk. It’s about X,” Virkkunen said.
“X is [a] very large online platform, they have to take their responsibilities, and they have to assess and mitigate the risks, for example, what they are posting for the electoral processes and for civic discourse. But [the European] commission is already investigating X on this, and the scope of investigation is already quite large,” she said, adding that “we are all the time monitoring” in case of new developments.