Driving test managers are “bullying” examiners into being lenient with learners to reduce the COVID driving test backlog, Sky News has been told.
They have claimed bosses at the Driver and Vehicle Standards Agency (DVSA) are encouraging examiners to carry out driving tests in unroadworthy cars, sometimes without valid MOTs, owned by those taking tests, instead of the examiners’ cars.
Managers, they say, are also using a tool that charts different test routes to identify which routes have low test pass rates, with the aim of phasing those routes out in favour of high pass routes.
Some HGV examiners have reported being told to remove more difficult manoeuvres to increase their chance of passing, according to evidence given to parliament’s transport committee by the civil servants union, the Public and Commercial Services union (PSC).
The block booking of tests by unofficial websites is also a major issue, examiners said, as they are using people’s licence numbers without their knowledge to book tests and then charging people up to £600 – instead of the standard £62.
Driving tests were suspended during COVID, resulting in a backlog that has yet to be solved, meaning learner drivers are waiting up to five months to take a test.
Evidence from the PCS given to the transport committee said: “PCS has received a number of contacts from driving examiners who have felt pressured and bullied by managers to increase test pass rates.”
Image: Learners are paying up to £600 to book slots for their practical tests, which are normally £62. File pic: PA
Morale is rock bottom
One driving examiner Sky News spoke to, on condition of anonymity, said: “Morale is rock bottom. There is major pressure to get as many tests out as possible and pressure to ensure as many test passes go out as possible.
“There’s a big push on looking at test routes, whether or not they need to be reconfigured.”
He added managers are looking at their assessment of the people they are taking out and suggesting they may be too harsh in their marking, pressuring them to pass people who they would not have done in the past.
Asked if staff believe they will be punished for not passing enough people because they are not good enough to be on the road, the examiner said: “Some of our staff believe that, yes.”
Examiners who are members of the PCS but have queried these practices have said there has been a “coordinated strategy” from senior management to “comply with the tactics to increase pass rates”.
The issue has been happening in test centres across the North over the past few months, according to the PCS, but examiners believe the practice will spread as the backlog is so severe.
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There was over a six month wait for tests in 2021
Unprecedented and of extreme concern
Lyndsey Marchant, the PCS’s industrial officer, told Sky News: “We’re hearing reports of a new focus on people who are deemed to have ‘too low pass rates’.
“Some are reporting to us they’ve been told they need to get their pass rate up or they’ll start coming down a disciplinary route.
“This is unprecedented and of extreme concern for us because the DVSA is the regulatory body, they regulate people passing tests who are of a fit level to drive.”
The PCS is calling for a separation in the DVSA of who assesses how well examiners are doing and who is trying to get the backlog down, as they are currently the same body, which the PCS says is a conflict of interest.
The union is also calling for the end to third-party providers being allowed to sell driving test slots as it says the backlog is being exacerbated by websites promising to get tests in a person’s area quickly by buying up blocks of slots and selling them at inflated prices.
Image: Driving tests were suspended during COVID. File pic: PA
After COVID, the government allowed one provisional driving licence to book 20 slots, which has now been reduced to five.
It is understood websites are using the licence numbers of previous users, without their knowledge, or buying the details to book the slots then transferring them when people select the tests.
A Department for Transport spokesman said: “We have zero tolerance for bullying and harassment, and we expect DVSA to properly investigate any allegations of misconduct.
“We are also working with the DVSA to bring forward measures to reduce driving test waiting times.
“In the last year alone, DVSA have provided almost two million tests in the past financial year alone and have deployed enhanced bot protection to clamp down on candidates being overcharged for tests.”
A DVSA spokesman said: “Road safety is our absolute priority. Our valued and committed examiners are professionals who maintain the highest standards. We have robust systems in place to ensure all tests are conducted fairly and safely, including automatic checks on vehicle roadworthiness.
“DVSA takes complaints seriously and investigates any allegations that standards are not being adhered to. We have a robust policy to protect whistleblowers and DVSA encourages those with any concerns to bring them to our attention.”
Former Binance CEO Changpeng “CZ” Zhao will begin advising the Kyrgyz Republic on blockchain and crypto-related regulation and tech after signing a memorandum of understanding with the country’s foreign investment agency.
“I officially and unofficially advise a few governments on their crypto regulatory frameworks and blockchain solutions for gov efficiency, expanding blockchain to more than trading,” the crypto entrepreneur said in an April 3 X post, adding that he finds this work “extremely meaningful.”
His comments came in response to an earlier X post from Kyrgyzstan President Sadyr Zhaparov announcing that Kyrgyzstan’s National Investment Agency (NIA) had signed a memorandum with CZ to provide technical expertise and consulting services for the Central Asian country.
The NIA is responsible for promoting foreign investments and assisting international companies in identifying business opportunities within the country.
“This cooperation marks an important step towards strengthening technological infrastructure, implementing innovative solutions, and preparing highly qualified specialists in blockchain technologies, virtual asset management, and cybersecurity,” Zhaparov said.
The Kyrgyzstan president added: “such initiatives are crucial for the sustainable growth of the economy and the security of virtual assets, ultimately generating new opportunities for businesses and society as a whole.”
Kyrgyzstan, which officially changed its name from the Republic of Kyrgyzstan to the Kyrgyz Republic in 1993, is a mountainous, land-locked country.
Over 30% of Kyrgyzstan’s total energy supply comes from hydroelectric power plants, but only 10% of the country’s potential hydropower has been developed, according to a report by the International Energy Agency.
CZ has met with several other state officials in Asia
Malaysia also recently tapped CZ for guidance on crypto-related matters, with Prime Minister Anwar Ibrahim meeting him personally in January.
CZ has also met with officials in the UAE and Bitcoin-stacking country Bhutan — however, it isn’t clear what those meetings entailed.
Since being released, CZ has made investments in blockchain tech, artificial intelligence and biotechnology companies.
CZ also recently donated 1,000 BNB (BNB) — worth almost $600,000 — to support earthquake relief efforts in Thailand and Myanmar after the natural disaster in late April.
Donald Trump has acted for his country and I will act in Britain’s interests, Sir Keir Starmer has said after the US president imposed 10% tariffs on UK goods.
The prime minister told business chiefs at an early morning meeting in Downing Street: “Last night the president of the United States acted for his country, and that is his mandate.
“Today, I will act in Britain’s interests with mine.”
Mr Trump announced sweeping tariffs on countries around the world, with the UK getting off relatively lightly with 10% tariffs – branded “kind reciprocal” by the president – compared with China, which will have to pay 54% tariffs and 20% for the EU.
A previously announced 25% tariff on British car imports to the US came into effect at 5am on Thursday.
Sir Keir said the government is moving “to the next stage of our plan” after negotiations failed to fend off any tariffs ahead of Wednesday’s announcement.
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He promised any decisions “will be guided only by our national interest, in the interests of our economy, in the interests of businesses around this table, in the interests of putting money in the pockets of working people”.
Image: Sir Keir Starmer hosted business leaders in Downing Street on Thursday morning. Pic: Simon Dawson/No 10 Downing Street
“Clearly, there will be an economic impact from the decisions the US has taken, both here and globally,” he told the business leaders.
“But I want to be crystal clear: we are prepared, indeed one of the great strengths of this nation is our ability to keep a cool head.”
Business Secretary Jonathan Reynolds told the Commons on Thursday the government is considering retaliatory measures and requested British businesses let him know what the tariff implications will be for them.
An “indicative list of potential products” that could be targeted was later published, with 8,364 categories covering about 27% of UK imports from the US.
Earlier, Mr Reynolds told Wilfred Frost on Sky News Breakfast his “job is not done” when it comes to negotiating a trade deal
Mr Reynolds refused to say if the tariffs might cause a global recession and said the UK has safeguards in place to ensure it is not flooded with goods that would have gone to other countries.
“We’ll take any powers we need to protect the British people and the British economy from that,” he said.
“What we have directly within our power, alongside that is, of course, the ability to negotiate a better deal in the national interest for the UK. That’s been our approach to date and we’ll continue with that.”
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Moment Trump unveils tariffs chart
UK will be template for other nations’ deals
The business secretary also suggested if the UK is successful in negotiating a deal with the US “there’ll be a template there” for other countries to “resolve some of these issues”.
He reiterated statements he and the PM have made over the past few days as he said: “America is a friend, America’s our principal ally.
“Our relationship is an incredibly strong economic one, but also a security one, a political one as well.”
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Sky’s Ed Conway examines how economies across the world are impacted by tariffs
Government ‘very slow’ to start talks
Conservative shadow home secretary Chris Philp told Sky News the government had been “very slow” to start negotiating a free trade agreement with the US, and they should have started when Mr Trump was elected in November, even though he did not get sworn in until the end of January.
He said the UK being hit by a lower tariff than the EU was “one of the benefits of Brexit”.
However, he said the 25% tariff on car exports to the US is “very, very serious” and the global impact is “bad news for our economy”.
Relief in Westminster – but concessions to Trump to come
It has been quite a rollercoaster for the government, where they went from the hope that they could avoid tariffs, that they could get that economic deal, to the realisation that was not going to happen, and then the anticipation of how hard would the UK be hit.
In Westminster tonight, there is actual relief because the UK is going to have a 10% baseline tariff – but that is the least onerous of all the tariffs we saw President Trump announce.
He held up a chart of the worst offenders, and the UK was well at the bottom of that list.
No 10 sources were telling me as President Trump was in the Rose Garden that while no tariffs are good, and it’s not what they want, the fact the UK has tariffs that are lower than others vindicates their approach.
They say it’s important because the difference between a 20% tariff and a 10% tariff is thousands of jobs.
Where to next? No 10 says it will “keep negotiating, keep cool and calm”, and reiterated Sir Keir Starmer’s desire to “negotiate a sustainable trade deal”.
“Of course want to get tariffs lowered. Tomorrow we will continue with that work,” a source added.
Another source said the 10% tariff shows that “the UK is in the friendlies club, as much as that is worth anything”.
Overnight, people will be number-crunching, trying to work out what it means for the UK. There is a 25% tariff on cars which could hit billions in UK exports, in addition to the blanket 10% tariff.
But despite this being lower than many other countries, GDP will take a hit, with forecasts being downgraded probably as we speak.
I think the government’s approach will be to not retaliate and try to speed up that economic deal in the hope that they can lower the tariffs even further.
There will be concessions. For example, the UK could lower the Digital Services Tax, which is imposed on the UK profits of tech giants. Will they loosen regulation on social media companies or agricultural products?
But for now, there is relief the UK has not been hit as hard as many others.
More than 400 pages of thousands of goods that could be affected by reciprocal tariffs against the US.
Everything from fresh domestic ducks to sea-going dredgers makes the cut; most symbolic, however, are iconic American items like jeans, motorcycles and whiskey.
Would Donald Trump stand for a levy on Levi’s? It’s not the first time this battle has played out.
At the time, the UK, then an EU member, followed suit.
But as the UK tries to carve its own path outside the bloc, vindicated by the baseline 10% tariffs imposed instead of the EU’s rate of 20%, the aim is to avoid retaliation.
The government want us to know “all options are on the table” – but that is not how they want this to play out.
“This is not a short-term tactical exercise,” the prime minister said this morning.
Despite the business secretary’s best efforts during his recent trip to Washington to try to secure a UK tariffs carveout, no deal was reached in time.
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How will tariffs hit working people?
Mr Trump wanted his big bang, board brandishing moment; carveouts for certain countries would have softened the impact of his speech.
But with 90-plus countries on the tariff billboard, how far along the queue is any UK deal?
And how much are we willing to give? Will the sensitive subject of chlorinated chicken be on the table? What of the agreement to cut taxes on big tech companies that Mr Trump wants?
Lots of questions. The day after the surreal night before is too soon to know all the answers, but this is about politics as much as it is about economics.
As the prime minister launched Labour’s local election campaign in Derbyshire today, he talked about potholes, high streets and school meals. Every question I heard was about tariffs.
Decisions made across the Atlantic are looming large. Tariffs may not directly sway many votes in the local elections, but the consequences for Rachel Reeves’s fiscal headroom and the amount of money she has to spend, or save, will have an impact before too long.