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ServiceTitan shares popped 42% in their Nasdaq debut on Thursday after the provider of cloud software to contractors raised around $625 million in its initial public offering.

The company, trading under ticker symbol TTAN, sold shares at $71 apiece on Wednesday, above the expected range. The stock opened at $101. Based on its IPO price, the company’s market cap was about $6.3 billion.

ServiceTitan’s IPO is notable because few tech companies have taken the leap into the public market since late 2021, when rising interest rates and soaring inflation pushed investors out of risky assets. ServiceTitan is the first significant venture-backed tech company to go public since Rubrik’s debut in April. A month before that, Reddit started trading on the New York Stock Exchange.

Other companies have suggested an IPO could be coming soon. Chipmaker Cerebras filed to go public in September, but the process was slowed down due to a review by the Treasury Department’s Committee on Foreign Investment in the U.S., or CFIUS. Last month, online lender Klarna said it had confidentially filed IPO paperwork with the U.S. Securities and Exchange Commission.

While late-stage startups have been reluctant to take the public market leap, investors are showing a growing appetite for tech.

“The reception is great. The water feels wonderful,” Vahe Kuzoyan, ServiceTitan’s president, told CNBC in an interview. Nina Achadjian, a partner at Index Ventures and ServiceTitan board member, said she’s gotten many text messages from other venture capitalists saying the outcome opens up the window for more IPOs.

On Wednesday, the Nasdaq Composite index closed above 20,000 for the first time. Tesla, Alphabet, Amazon and Meta all closed at records, with Apple just below its all-time high.

ServiceTitan agreed to “compounding ratchet” terms as part of a 2022 funding round that valued the company at $7.6 billion, according to its prospectus. The decision “has put ServiceTitan on the clock to go public ASAP to minimize dilution impact,” investors at venture firm Meritech Capital wrote in a blog post.

But Ara Mahdessian, ServiceTitan’s CEO, said Thursday that the terms didn’t influence the decision to go public now.

“Anti-dilution terms are not uncommon in financings,” he said.

Kuzoyan and Mahdessian created ServiceTitan in 2007. Before starting the company, Mahdessian said, his father was a jack of all trades, and Kuzoyan’s father ran a plumbing business. On Wednesday, the founders’ parents rang the opening bell at the Nasdaq in New York.

ServiceTitan targets businesses in plumbing, landscaping, electrical and other trades, with software for managing sales leads, recording calls, generating quotes and scheduling jobs. As of Jan. 31, it had about 8,000 customers with more than $10,000 in annualized billings.

The company’s preliminary results for the October quarter show a net loss of about $47 million on $198.5 million in revenue. That suggests approximately 24% year-over-year revenue growth, the highest rate since mid-2023. But the company’s net loss widened from around $40 million in the October quarter last year.

“Our read is certainly that investors really value durable growth,” Mahdessian said. “They value being cash-flow positive, which thankfully, we have been for the past several quarters.”

Bessemer Venture Partners, TPG and Iconiq Growth are among the company’s top shareholders, alongside Kuzoyan and Mahdessian.

At its IPO price, ServiceTitan was valued at just over 9 times trailing 12 months revenue. The WisdomTree Cloud Computing Fund, a basket of more than 60 publicly traded cloud stocks, currently trades at about 6.4 times revenue.

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CEO of Chinese smartphone brand Honor resigns due to personal reasons

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CEO of Chinese smartphone brand Honor resigns due to personal reasons

George Zhao, Chief Executive Officer of Chinese consumer electronics brand Honor, smiles as he shows the new Honor Magic 6 Pro smartphones during a presentation on the eve of the Mobile World Congress (MWC), the telecom industry’s biggest annual gathering, in Barcelona on February 25, 2024.

Pau Barrena | Afp | Getty Images

George Zhao, the chief executive of Chinese smartphone firm Honor, has resigned from his position due to personal reasons, the company said on Friday.

“The company and the Board of Directors sincerely appreciate Mr Zhao’s outstanding contributions to the company during his tenure,” Honor said in a statement.

Jian Li, who’s been at Honor for four years in various senior management positions, will succeed Zhao as CEO.

In an internal memo posted by Chinese media and confirmed as accurate by an Honor spokesperson, Zhao said he was stepping down due to health reasons and planned to rest, recover and spend more time with his family.

Zhao called the decision to leave Honor “the most difficult decision” he has ever made.

Honor was spun off from Chinese telecommunications giant Huawei in 2020 in a bid to avoid U.S. sanctions that were crippling Huawei’s smartphone business.

Under Zhao’s leadership, Honor has aggressively launched smartphones with a focus on international markets. Zhao focused on high-end devices, including foldable smartphones, as he looked for Honor to look beyond China and challenge the likes of Samsung and Apple.

Honor’s market share in China has risen from 9.8% in 2020 to over 15% in 2024, according to Counterpoint Research. Outside of China, Honor’s market share hit 2.3% in 2024, compared to under 1% in 2020.

The company has looked to keep pace with rivals by launching artificial intelligence features on its device.

Neil Shah, partner at Counterpoint Research, said the company’s focus on high-end devices and technology is likely to continue under the new leadership.

“Honor’s focus on premiumization should continue if the brand wants to continue building its brand equity and differentiation point vs existing competitors, especially in premium markets such as Europe,” Shah told CNBC. 

“The focus on innovative foldable designs and advanced AI features and close partnerships with leading component suppliers would be key.”

Zhao’s successor Li will be tasked with trying to expand Honor’s presence overseas amid fierce competition, with a focus on making the brand more recognizable.

“Many don’t know Honor” outside of China, Counterpoint’s Shah said. “Building brand equity is tough and the company needs more time, money and differentiation points.”

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Tough new EU cyber rules require banks to ramp up security — but many aren’t ready

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Tough new EU cyber rules require banks to ramp up security — but many aren't ready

Traffic_analyzer | Digitalvision Vectors | Getty Images

Tough new European Union regulations requiring banks to bolster their cybersecurity systems officially come into effect Friday — but many of the bloc’s financial services firms aren’t yet in full compliance with the rules.

The EU’s Digital Operational Resilience Act, or DORA, requires both financial services firms and their technology suppliers to strengthen their IT systems to ensure the industry is resilient in the event of a cyberattack or any other forms of disruption. It entered into effect on Jan. 17.

The penalties for breaches of the new legislation can be substantial. Financial services firms that fall foul of the new rules can face fines of up to 2% of annual global revenue. Individual managers could also be held liable for breaches and face sanctions of as much as 1 million euros ($1 million).

So far, the rate of compliance among financial services firms with the new rules has been mixed, according to Harvey Jang, chief privacy officer and deputy general counsel at IT giant Cisco.

“I think we’ve seen a mixed bag,” Jang told CNBC in an interview. “Of course, the more mature-stage companies are further along looking at this for at least a year — if not longer.”

“We’re really trying to build this compliance program, but it’s so complex. I think that’s the challenge. We saw this too with GDPR and other broad legislation that is subject to interpretation — what does it actually mean to comply? It means different things to different people,” he said.

Mimecast CEO: Cyber awareness has reached the boardroom

This lack of a common understanding of what qualifies as robust compliance with DORA has in turn led many institutions to ramp up security standards to the level that they’re actually surpassing the “baseline” of what’s expected of most firms, Jang added.

Are financial institutions ready?

Under DORA, financial firms will be required to undertake rigorous IT risk and incident management, classification and reporting, operational resilience testing, intelligence sharing on cyber threats and vulnerabilities, and measures to manage third-party risks.

Firms will be also be required to conduct assessments of “concentration risk” related to the outsourcing of critical or important operational functions to external companies.

A Censuswide survey of 200 U.K. chief information security officers commissioned by Orange Cyberdefense, the cybersecurity division of French telecoms firm Orange, showed that 43% of financial institutions in Britain aren’t yet in full compliance with DORA.

That’s a concern because, even though the U.K. falls outside the European Union now, DORA applies to all financial entities operating within EU jurisdictions — even if they’re based outside the bloc.

“Whilst it is clear that DORA has no legal reach in the U.K., entities based here and operating or providing services to entities in the EU will be subject to the regulation,” Richard Lindsay, principal advisory consultant at Orange Cyberdefense, told CNBC.

He added that the main challenge for many financial institutions when it comes to achieving DORA compliance has been managing their critical third-party IT providers.

“Financial institutions operate within a multi-layered and hugely complex digital ecosystem,” Lindsay said. “Tracking and ensuring that all parts of this system evidentially comply with the relevant elements of DORA will require a new mindset, solutions and resources.”

Banks are also adding higher levels of scrutiny in their contract negotiations with tech suppliers due to DORA’s strict requirements, Jang said.

The Cisco chief privacy officer told CNBC that he thinks there is alignment when it comes to the principles and the spirit of the law. However, he added, “any legislation is a product of compromise and so, as they get more prescriptive, then it becomes challenging.”

“The principles we agree with, but any legislation is a product of compromise, and so as as they get more prescriptive, then it becomes challenging.”

Still, despite the challenges, the broad expectation among experts is that it won’t be long until banks and other financial institutions achieve compliance.

“Banks in Europe already comply with significant regulations which cover the majority of the areas that fall under DORA,” Fabio Colombo, EMEA financial services security lead at Accenture, told CNBC.

“As a result, financial services institutions already have mature governance and compliance capabilities in place, with existing incident reporting processes and solid ICT risk frameworks.”

Risks for IT suppliers

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Top EU official denies softer approach to Big Tech, cites ‘very clear legal basis’ for regulation

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Top EU official denies softer approach to Big Tech, cites 'very clear legal basis' for regulation

European Commission is 'fully enforcing' its tech regulations, executive vice president says

A leading EU official has denied taking a softer approach to Big Tech, citing a “very clear legal basis” for regulators and pointing to several ongoing investigations into the likes of social media platform X and Meta.

The FT reported earlier this week that the EU was reassessing investigations into Apple, Google and Meta — a process that could ultimately lead to the European Commission, the executive arm of the EU, scaling back or changing the focus of their probes.

However, speaking to CNBC on Thursday, Henna Virkkunen, the European Commission’s executive vice president for tech sovereignty, pushed back.

“We have our Digital Service Act that came into force a little bit more than one year ago, and there is several formal proceedings going on against, we can say, all the big platforms: Meta platforms, Instagram, Facebook, also on X and with TikTok,” Virkkunen said.

“We are continuing the work, so there is not any new decisions made. So we are doing the investigations [to see] if they are complying with our rules,” she said.

The Digital Services Act or DSA, which came into full effect in 2024, gives EU institutions the power to regulate Big Tech in a bid to prevent illegal and harmful activities online, and clamp down on disinformation.

Despite these new powers, however, there are growing questions about how the EU is actually going to enforce the rules, particularly in the aftermath of President-elect Donald Trump’s return to the White House.

“It remains to be seen what the EU will do, as some investigations have gone further than others, but it is also clear that U.S. tech companies will try to use the Trump administration to push back on EU rules,” Dexter Thillien, lead analyst at the Economist Intelligence Unit, told CNBC.

It comes as the tech industry attempts to cozy up to Trump ahead of his second term as president. Tesla’s Elon Musk, Amazon’s Jeff Bezos and Zuckerberg will attend Trump’s inauguration next week, according to NBC news.

Meta’s CEO Mark Zuckerberg last week, meanwhile, called on the incoming U.S. president to look at the EU’s approach to Big Tech, saying the way the bloc applies competition rules is “almost like a tariff.”

EU official Virkkunen is one of a new team of politicians that began their work as members of the EU’s executive arm in December. Until now, the bloc has been considered a leader of tech regulation and has opened the door to several probes into the behavior of Big Tech companies.

When asked if she was considering taking a softer approach to the sector, Virkkunen said: “We [have a] very clear legal basis and regulation rules in Europe, and of course, now we are fully enforcing those rules.”

Virkkunen did not say whether she was feeling pressure as a result of Trump’s return to the White House. Instead, she said, “all companies, whether American, European or Chinese, have to respect the EU’s regulations.”

Investigating X

In December 2023, Musk’s X was hit with the EU’s first probe under the Digital Services Act. The European Commission is assessing whether X breached transparency obligations and its duties to counter illegal content.

At the time, the institution said it was specifically assessing areas linked to risk management, content moderation, dark patterns, advertising transparency and data access for researchers.

As Musk continues to court the far-right ahead of an election in Germany — including hosting a live discussion with AfD party leader Alice Weidel — there are questions about whether the European Commission will assess this conversation as part of the investigation.

“This is not about Elon Musk. It’s about X,” Virkkunen said.

“X is [a] very large online platform, they have to take their responsibilities, and they have to assess and mitigate the risks, for example, what they are posting for the electoral processes and for civic discourse. But [the European] commission is already investigating X on this, and the scope of investigation is already quite large,” she said, adding that “we are all the time monitoring” in case of new developments.

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