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The price of resale tickets could be capped under plans to stop the public being “fleeced” by professional touts, the government has announced.

The limit could range from the cost of the original ticket to a 30% uplift, with a consultation to be launched on the specifics of the measure.

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Restricting the number of tickets resellers can list to the maximum they are allowed to purchase on the primary market is another option being considered.

The proposed changes come after concert sales for artists including Taylor Swift were marred by professional touts reselling at heavily inflated prices.

Others have been caught out by a lack of transparency over the system of dynamic pricing, which left Oasis fans watching the cost of some standard tickets more than double from £148 to £355 as they waited in the queue.

Ministers have already promised a dynamic pricing review, with the latest measures aimed at stopping touts “hoarding tickets and reselling at heavily inflated prices”, the culture department said.

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There has long been concerns about rip-off ticket resales for events, with high-profile artists like Ed Sheeran pushing for more regulation.

According to analysis by the Competition and Markets Authority (CMA), typical mark-ups on tickets sold second hand are more than 50%, while investigations by Trading Standards have uncovered evidence of seats going for up to six times their original price.

Singer Ed Sheeran appears on NBC's "Today" show at Rockefeller Center in New York, U.S., June 6, 2023. REUTERS/Brendan McDermid
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Ed Sheeran has campaigned for a crackdown on touts. Pic: Reuters

Last year, Virgin Media O2 estimated that ticket touts cost music fans an extra £145 million per year.

The proposals announced today will apply to music concerts, as well as live sport and other events, delivering on a Labour manifesto commitment to make the system fairer.

DJ Fatboy Slim said it was “great to see money being put back into fans pockets instead of resellers” and he is “fully behind” the proposals.

Dame Caroline Dinenage, the chair of the Culture, Media and Sport Committee, said the proposals “would go some way to help address the perverse incentives that are punishing music fans”.

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However she urged ministers to go further and launch a fan-led review of music, to look at how the industry could better support struggling small venues and fledgling artists.

Other proposals under the ticket tout crackdown include new obligations so that resale platforms are legally responsible for the accuracy of what is advertised by third parties on their sites.

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Professional sellers often advertise false information about their identity or key details of the ticket, especially for events where the organiser has imposed restrictions on re-sales, a report by the CMA in 2021 found.

The watchdog has also raised concern about “speculative selling” – when touts advertise seats they haven’t yet bought, cash in on the proceeds upfront and hope to secure a ticket later to fulfil the order.

The government also wants to bring in stronger fines and a new licensing regime for re-sale platforms to increase enforcement of protections for consumers.

Trading Standards can already issue fines of up to £5,000 for ticketing rule breaches and the consultation will look into whether this cap should be increased.

Culture Secretary Lisa Nandy said: “The chance to see your favourite musicians or sports team live is something all of us enjoy and everyone deserves a fair shot at getting tickets – but for too long fans have had to endure the misery of touts hoovering up tickets for resale at vastly inflated prices.

“As part of our Plan for Change, we are taking action to strengthen consumer protections, stop fans getting ripped off and ensure money spent on tickets goes back into our incredible live events sector, instead of into the pockets of greedy touts.”

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UK content creators demand formal recognition from the government

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UK content creators demand formal recognition from the government

The UK’s YouTubers, TikTok creators and Instagram influencers have been surveyed on mass for the first time ever, and are demanding formal recognition from the government.

The creator economy in the UK is thought to employ around 45,000 people and contribute over £2bn to the country in one year alone, according to the new research by YouTube and Public First.

But, despite all that value, its workers say they feel underappreciated by the authorities.

Max Klyemenko, famous for his Career Ladder videos, wants the government to take creators like himself more seriously. Pic: Youtube
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Max Klyemenko, famous for his Career Ladder videos, wants the government to take creators like himself more seriously. Pic: Youtube

“If you look at the viewership, our channel is not too different from a big media company,” said Max Klymenko, a content creator with more than 10 million subscribers and half a billion monthly views on average.

“If you look at the relevancy, especially among young audiences, I will say that we are more relevant. That said, we don’t really get the same treatment,” he told Sky News.

Fifty-six per cent of the more than 10,000 creators surveyed said they do not think UK creators have a “voice in shaping government policies” that affect them.

Only 7% think they get enough support to access finance, while just 17% think there is enough training and skills development here in the UK.

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Nearly half think their value is not recognised by the broader creative industry.

The creative industries minister, Sir Chris Bryant, said the government “firmly recognises the integral role that creators play” in the UK’s creative industries and the fact that they help “to drive billions into the economy” and support more than 45,000 jobs.

“We understand more can be done to help creators reach their full potential, which is why we are backing them through our new Creative Industries Sector Plan,” he said.

Ben Woods said the government needs to "broaden its lens" to include creators
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Ben Woods said the government needs to “broaden its lens” to include creators

“The UK has got a fantastic history of supporting the creative industries,” said Ben Woods, a creator economy analyst, Midia Research who was not involved in the report.

“Whether you look at the film side, lots of blockbuster films are being shot here, or television, which is making waves on the global stage.

“But perhaps the government needs to broaden that lens a little bit to look at just what’s going on within the creator economy as well, because it is highly valuable, it’s where younger audiences are spending a lot of their time and [the UK is] really good at it.”

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According to YouTube, formal recognition would mean creators are factored into official economic impact data reporting, are represented on government creative bodies, and receive creator-specific guidance from HMRC on taxes and finances.

For some, financial guidance and clarity would be invaluable; the ‘creator’ job title seems to cause problems when applying for mortgages or bank loans.

Podcaster David Brown owns a recording studio for creators
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Podcaster David Brown owns a recording studio for creators

“It’s really difficult as a freelancer to get things like mortgages and bank accounts and credit and those types of things,” said podcaster David Brown, who owns a recording studio for creators.

“A lot of people make very good money doing it,” he told Sky News.

“They’re very well supported. They have a lot of cash flow, and they are successful at doing that job. It’s just the way society and banking and everything is set up. It makes it really difficult.”

The creative industries minister said he is committed to appointing a creative freelance champion and increasing support from the British Business Bank in order to “help creators thrive and drive even more growth in the sector”.

The government has already pledged to boost the UK’s creative industries, launching a plan to make the UK the number one destination for creative investment and promising an extra £14bn to the sector by 2035.

These influencers want to make sure they are recognised as part of that.

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Santander bank deal could mean TSB name disappears from UK high street

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Santander bank deal could mean TSB name disappears from UK high street

Santander is to buy TSB, becoming the UK’s third biggest bank in the process.

Once completed, the combined bank will have the third-largest number of personal account balances in the UK, and be fourth in terms of mortgage lending, with a total of nearly 28 million customers, Santander said.

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The deal is still subject to approval by regulators and shareholders of TSB’s parent company, Banco Sabadell, but is expected to conclude in the first three months of 2026.

It could mean the TSB brand is no longer visible on the high street, as Santander said it “intends to integrate TSB in the Santander UK group”.

Job losses may also result.

Santander‘s interest in tabling a bid for TSB was first reported by Sky News.

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TSB has five million customers, offers business and personal accounts, and is the UK’s tenth largest lender for mortgages and deposits. After cutting jobs and branches last year, it currently employs roughly 5,000 staff and operates 175 branches, the seventh largest network in the UK.

It comes just months after speculation that Santander would leave the UK market, despite denials from the Spanish-owned lender.

File pic: iStock
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File pic: iStock

In recent months, it had rejected takeover attempts from rivals NatWest and Barclays.

Barclays had also bid for TSB.

Banco Sabadell said it was selling TSB “to focus our strategy on Spain”, its chief executive, Cesar Gonzalez-Bueno, said.

Santander has agreed to pay an initial £2.65bn for TSB, with the final price expected to rise to £2.9bn when yet-to-be-announced financial results are factored in.

The price is 1.5 times the value of TSB’s assets.

“This is an excellent deal for customers, combining two strong and complementary banks, creating one of the most substantial banks in the UK and materially enhancing the competitiveness of the industry,” said Mike Regnier, CEO of Santander UK.

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Energy bills: Network charges set to rise as price cap eases

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Energy bills: Network charges set to rise as price cap eases

A major component within household energy bills is set to rise sharply from next year to help pay for efforts to maintain energy security during the transition to green power.

The industry regulator Ofgem’s draft determination on how much it will allow network operators to charge energy suppliers from 1 April 2026 to 31 March 2031 would push up network costs within household bills by £24 a year.

These charges currently account for 22% of the total bill.

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The findings, which will be subject to consultation before a final determination by the end of the year, reflect demands on network operators to make power and gas networks fit for the future amid expansion in renewable and nuclear energy to meet net zero ambitions.

Ofgem says the plans it has given provisional approval for amount to a £24bn investment programme over the five-year term – a four-fold increase on current levels.

A total of 80 major projects includes upgrades to more than 2,700 miles of overhead power lines.

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If rubber stamped as planned, the resulting network cost increases threaten further upwards pressure on bills from next April – a month that has now become synonymous with rising essential bills.

The watchdog revealed its plans as the 22 million British households on the energy price cap benefit from the first decline for a year.

It is coming down from an annual average £1,849 between April and June to £1,720 from July to September.

That’s on the back of easing wholesale costs seen during the spring – before the temporary surge in wholesale gas prices caused by the recent instability in the Middle East.

A new forecast released by industry specialist Cornwall Insight suggested households were on track to see a further, but slight, decline when the cap is adjusted again in October.

At the current level it is 28% lower than at the height of the energy-led cost of living crisis – but 10% higher than the same period last year.

The price cap does not limit total bills because householders still pay for the amount of energy they consume.

Ofgem is continuing to recommend consumers shop around for fixed rate deals in the market as they can offer savings compared with the price cap and shield homes from any price shocks seen within their fixed terms.

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Jonathan Brearley, the regulator’s chief executive, said: ”Britain’s reliance on imported gas has left us at the mercy of volatile international gas prices which during the energy crisis would have caused bills to rise as high as £4,000 for an average household without government support.

“Even today the price cap can move up or down by hundreds of pounds with little we can do about it.

“This record investment will deliver a homegrown energy system that is better for Britain and better for customers. It will ensure the system has greater resilience against shocks from volatile gas prices we don’t control.

“These 80 projects are a long-term insurance policy against threats to Britain’s energy security and the instability of prices. By bringing online dozens of homegrown, renewable generation sites and modernising our energy system to the one we will need in the future we can boost growth and give ourselves more control over prices too.

“Doing nothing is not an option and will cost consumers more – this is critical national infrastructure. The sooner we build the network we need, and invest to strengthen our resilience, the lower the cost for bill payers will be in the future.”

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