Angela Carson struggles to pull the damp laundry out of her washing machine. Her hands are so weak she can barely stop them from shaking.
The 65-year-old places the wet clothes onto her lap and slowly moves herself in a wheelchair through the small kitchen to another room, so they can dry.
Angela suffers from the lingering after-effects of a rare condition, Guillain-Barre syndrome, that attacks her nerves. It means she struggles to walk without two sticks by her side. Her husband Graham, who is in a motorised wheelchair, can only look on.
The 67-year-old was born with the muscle-wasting disease muscular dystrophy and now has limited movements – just in his hands – to operate the chair.
Image: Angela struggles to walk without two sticks by her side
Image: Angela suffers from the after-effects of Guillain-Barre syndrome, while Graham has muscular dystrophy
For the last seven years, the pair have relied on carers to come into their home several times a day to help with their everyday needs, including getting Graham in and out of bed using a hoist, personal hygiene, and preparing meals.
It was a week before Christmas when they received the devastating news: their local council was cancelling all of Angela’s care, and reducing Graham’s support. The decision was non-negotiable and came as a big shock to them both.
“They just said it was being stopped,” says Angela tearfully. “They said it was to promote independence. But I don’t see how, when I can’t do the things they say I can do.”
The council says Angela can prepare meals, walk, and shop – tasks she says are a struggle.
Image: West Lothian Council took the decision to stop their care
‘Urgent action needed’
A few weeks earlier, their local authority, West Lothian Council, issued a downbeat but honest public statement about its finances, saying that the crisis facing councils was of a “magnitude never experienced” and that “urgent action” was needed.
Graham and Angela’s care is paid for by the council. It posted on Facebook about having an £8.1m overspend, fuelled in part by rising social care costs. It said it needs to make savings.
Not long after, social workers knocked on the door of Graham and Angela’s bungalow in Livingston to review their care package. The council said these reviews are done annually and are based on need, not cost.
A spokesperson for the West Lothian Health and Social Care Partnership said: “This process is critical to monitor the progress and effectiveness of the care being provided to individuals and ensures that assessed and essential care needs are met.”
Image: Angela and Graham on their wedding day
They added: “A consistent and fair approach is applied when reviewing or assessing an individual’s care, with any changes to a care plan being made on the basis of assessed need and not to address financial pressures. “
“The council has overspent by millions of pounds. They’re cutting back and it’s hard to see it any other way.”
Image: Graham Carson says the social care system ‘is broken’
Graham is right – councils are struggling to pay for social care. This financial pressure means the demand for care has outstripped the ability to provide it.
In England, 2.6 million people over 50 cannot currently access the care they need, according to the charity Age UK. Social care is devolved – the governments of Scotland, Wales, and Northern Ireland all spend more per capita on social care than the Westminster government spends in England.
Image: The council just said her care ‘was being stopped’, Angela Carson says
In response to Graham and Angela’s situation, the Scottish government said it “understands the importance of social care support for those who need help living independently and we know the concerns changes to these services cause”.
It acknowledged that while it has overall control of social care, it is up to local authorities to ensure people have the right support.
A Sky News survey of homecare providers across England, Scotland and Wales indicates a worrying trend of cuts to these vital services in the last two years.
Of the care providers who responded, 83% told Sky News their local council had cut the number of care packages. And 81% of care providers in the survey said councils had cut the number of hours they’re willing to fund, suggesting carers spend less time in people’s homes.
‘We’ve really got to crack on’
The UK government has published plans to reform the social care system, aiming to establish a National Care Service designed to bring it closer to the National Health Service.
Health and Social Care Secretary Wes Streeting announced the formation of an independent commission, chaired by Baroness Louise Casey, to develop comprehensive proposals for organising and funding social care. Her full recommendations are expected in 2028.
When Sky News asked Mr Streeting about why the survey of care providers indicates such worrying cuts when plans for reforms are years away, the minister said in Labour’s first six months in power “we’ve delivered the biggest expansion of carers allowance since the 1970s”.
“We’ve made sure that we’re delivering real improvements through the disabled facilities grants, people’s homes,” he added.
He also pointed to additional funding from the chancellor and said the first findings of the Casey Commission will come next year.
When pressed on what action is being taken to help people without care in their homes right now, Mr Streeting said: “I know we’ve really got to crack on.”
In response to the survey, Councillor David Fothergill, chairman of the Local Government Association’s Community Wellbeing Board, said councils are acutely aware of the challenges facing social care providers.
“As of March 2024, over 400,000 older and disabled people were waiting for care to start, their care needs assessed, or direct payments. Without immediate government funding, vital services face significant risks, impacting those who rely on care and their families,” he said.
Dr Jane Townson, chief executive of the Homecare Association, says around half of care providers are operating at a loss, with many withdrawing from council contracts due to inadequate funding.
“The consequences are stark,” she said.
“Unlike other businesses in the economy, homecare providers cannot simply raise their prices. This is because almost 80% of homecare services are purchased by councils and the NHS, who fix fee rates.
“Ethical homecare providers want to reward care workers fairly and provide safe, good quality care. The government is making it more difficult to do so.
“This means older and disabled people face having their care reduced or stopped.”
Image: Graham and Angela’s care is paid for by the council
Scotland’s National Care Service plan scrapped
Plans for a National Care Service in Scotland were well under way until last Thursday, when the government there said it would be scrapped.
More than £30m has already been spent on the policy over the last three years. It was one of the boldest public service reforms of the SNP’s 17 years in power.
Following the announcement, Conservative MSP Dr Sandesh Gulhane accused the government of being a “shower of charlatans”. He wrote on social media: “Let’s call this what it is: £30million of taxpayers’ money flushed down the drain by a government with a proven track record of failure.”
The reality for Angela is that no one is coming to care for her right now. She has to do everything herself.
“It is terrible. I go to bed and that’s all I can think about. I feel I don’t exist – that if I wasn’t here anymore it wouldn’t matter.”
The exclusive data in this article was collected via an online survey between 14-17 January sent to domiciliary care providers that are members of the Homecare Association, Scottish Care and Care Forum Wales. The survey went out to 2,650 home care providers in England, Scotland and Wales. There were 336 responses.
Have you been affected by cuts to social care? We’d like to hear from you. Email nick.martin@sky.uk
The child who died in a school coach crash in Somerset on Thursday was a 10-year-old boy, Avon and Somerset Police have said.
A specially trained officer is supporting the child’s family, the force said, adding that two children taken to Bristol Royal Hospital for Children by air ambulance remain there as of Friday.
Four children and three adults also remain in hospital in Somerset.
There were between 60 to 70 people on board when the incident happened near Minehead, just before 3pm on Thursday.
The coach was heading to Minehead Middle School when it crashed on the A396 between Wheddon Cross and Timbercombe.
Image: Pic: PA
Police said that 21 people were taken to hospital, including two children who were taken via air ambulance.
Gavin Ellis, chief fire officer for Devon and Somerset, said the coach “overturned onto its roof and slid approximately 20ft down an embankment”.
Rachel Gilmour, MP for Tiverton and Minehead, said the road where it happened is “very difficult to manoeuvre”.
“You have a very difficult crossing at Wheddon Cross, and as you come out to dip down into Timbercombe, the road is really windy and there are very steep dips on either side,” she told Sky’s Anna Botting.
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“You have looked after each [other] in what was a life-changing event, we will get through this together,” they wrote on Facebook.
“I feel so lucky to be your teacher. I am so grateful to my wonderful colleagues during this time who were also fighting to help as many people as we could.”
Maria’s treatment by Greater Manchester Police (GMP) was so shocking the chief constable described it as “undefendable” and yet a year after a high-profile inquiry found she had been “unlawfully” arrested and strip-searched, Maria now has a criminal conviction for the crime the inquiry said she should never have been arrested for.
Warning: This story includes graphic descriptions of strip searches and references to domestic violence.
The Baird Inquiry – named after its lead Dame Vera Baird – into GMP, published a year ago, found that the force made numerous unlawful arrests and unlawful strip searches on vulnerable women. A year on, the review has led to major changes in police processes.
Strip searches for welfare purposes, where the person is deemed at risk of harming themselves, are banned, and the mayor’s office told Sky News only one woman was intimately strip-searched to look for a concealed item by GMP last year.
Women had previously told Sky News the practice was being used by police “as a power trip” or “for the police to get their kicks”.
However, several women who gave evidence to the Baird Inquiry have told Sky News they feel let down and are still fighting for accountability and to get their complaints through the bureaucracy of a painfully slow system.
The case of Maria (not her real name) perhaps best illustrates how despite an inquiry pointing out her “terrible treatment”, she continues to face the consequences of what the police did.
Image: ‘Maria’ said she was treated like a piece of meat by GMP
‘Treated like a piece of meat’
The story begins with an act of poor service. A victim of domestic violence, Maria went to the police to get keys off her arrested partner but was made to wait outside for five-and-a-half hours.
The Baird Inquiry said: “This domestic abuse victim, alone in a strange city, made 14 calls for police to help her.
“She was repeatedly told that someone would contact her, but nobody did. The pattern didn’t change, hour after hour, until eventually she rang, sobbing and angry.”
The police then arrested her for malicious communications, saying she’d sworn at staff on the phone.
Inside the police station, officers strip-searched her because they thought she was concealing a vape. Maria told Sky News she was “treated like a piece of meat”.
The Baird Inquiry says of the demeaning humiliation: “Maria describes being told to take all her clothes off and, when completely naked, to open the lips of her vagina so the police could see inside and to bend over and open her anal area similarly.”
Image: Chief Constable Stephen Watson said the actions towards Maria were ‘inexplicable’
After the inquiry found all this not only “terrible” but “unlawful”, Chief Constable Stephen Watson described the actions of his officers towards Maria as “an inexplicable and undefendable exercise of police power”.
He added: “We’ve done the wrong thing, in the wrong way and we’ve created harm where harm already existed.”
Despite all of this, the charges of malicious communication were not dropped. They hung over Maria since her arrest in May 2023. Then in March this year, magistrates convicted her of the offence, and she was fined.
Dame Vera’s report describes the arrest for malicious communications as “pointless”, “unlawful”, “not in the public interest” and questions whether the officer had taken “a dislike to Maria”. Yet, while Maria gained a criminal record, no officer has been disciplined over her treatment.
A GMP spokesperson said: “The court has tested the evidence for the matter that Maria was arrested for, and we note the outcome by the magistrate. We have a separate investigation into complaints made about the defendant’s arrest and her treatment whilst in police custody.”
The complaint was referred to the Independent Office for Police Conduct (IOPC) in August 2023 and Maria was told several months ago the report was completed, but she has not heard anything since.
Image: Dame Vera Baird’s report catalogues the ‘unlawful’ arrest and strip search of various individuals by GMP
‘There’s been no accountability’
Dame Vera’s report also catalogues the “unlawful” arrest and strip search of Dannika Stewart in October 2023 at the same police station. Dannika is still grinding through the police complaints service to get a formal acknowledgement of their failings.
She told Sky News: “Everyone involved in it is still in the same position. There’s been no accountability from the police. We’re still fighting the complaint system, we’re still trying to prove something which has already been proved by an independent inquiry.”
Image: Body cam footage of Dannika Stewart being arrested
Asked if anyone had been disciplined, Chief Constable Watson told Sky News: “There are ongoing investigations into individual failings, but for the most part the Baird review talked about systemic failings of leadership, it talked of failings in policy and failings of systems.
“In some cases, those people who may have misconducted themselves at the level of professional standards have retired. There are no criminal proceedings in respect of any individual.”
He added: “Every single element of the Baird inquiry has been taken on board – every single one of those recommendations has been implemented – we believe ourselves to be at the forefront of practice.”
‘It’s been three years’
Mark Dove who was also found by the inquiry to have been unlawfully arrested three times and twice unlawfully stripped-searched says he’s been in the complaints system for three years now.
He told Sky News: “There have been improvements in that I’m being informed more, but ultimately there’s no timeline. It’s been three years, and I have to keep pushing them. And I’ve not heard of anyone being suspended.”
Image: Mark Dove was found to have been unlawfully arrested three times and unlawfully strip-searched twice
Sophie (not her real name), a domestic violence victim who was also found by the review team to have been unlawfully arrested by GMP, told Sky News that although most of her complaints were eventually upheld they had originally been dismissed and no officer has faced any consequences.
She said: “They put on record that I’d accepted a caution when I hadn’t – and then tried to prosecute me. Why has no one been disciplined? These are people’s lives. I could have lost my job. Where is the accountability?”
Since the Baird Inquiry, every strip search by GMP is now reviewed by a compliance team. GMP also provides all female suspects in custody with dignity packs including sanitary products, and they work with the College of Policing to ensure all officers are trained to recognise and respond to the effects of domestic and sexual trauma on survivors.
Image: Kate Green, deputy mayor for Greater Manchester for policing and crime
The deputy mayor for Greater Manchester for policing and crime, Kate Green, says the lessons of the Baird Inquiry should reach all police forces.
She said: “I would strongly recommend that other forces, if they don’t already follow GMP’s practise in not conducting so-called welfare strip searches, similarly cease to carry out those searches. It’s very difficult to see how a traumatising search can be good for anybody’s welfare, either the officers or the detainees. We’ve managed to do that now for well over a year.”
Ms Green also suggests a national review of the police complaints system.
Deputy Chief Constable Terry Woods, of GMP, said: “Our reformed Professional Standards Directorate (PSD) has increased the quality of complaints handling and improved timeliness.
“Where officers have been found to breach our standards then we have not hesitated to remove them from GMP, with more than 100 officers being dismissed on the chief constable’s watch.
“Out of 14 complaints relating to Dame Vera’s report, four have been completed. Our PSD continues to review and investigate the other complaints.
“We’re committed to being held to account for our use of arrests and our performance in custody.
“By its nature, custody has – and always will be – a challenging environment.
“However, basic provisions and processes must always be met and, while we’re confident our progress is being recognised across policing, we stand ready to act on feedback.”
One child has died after a coach bringing children back from a school trip crashed and overturned near Minehead, Somerset, police have said.
A major incident was declared after the vehicle, which had 60-70 people on board, crashed on the A396 Cutcombe Hill, between Wheddon Cross and Timbercombe, shortly before 3pm on Thursday afternoon.
The coach was heading to Minehead Middle School at the time.
At a news conference on Thursday night, officials confirmed one child died at the scene.
A further 21 patients were taken to hospital, including two children who were transported via air ambulance. “Several” other people were treated at the scene, they added.
Image: A police officer near the scene of the coach crash in Somerset. Pic: PA
“This has been an incredibly challenging scene for all emergency services,” Chief Superintendent Mark Edgington said.
“Today’s events are truly tragic, we know the whole community and wider area will be utterly devastated to learn of this news.”
An investigation into what caused the crash will be carried out, he added.
Gavin Ellis, the chief fire officer for Devon and SomersetFire & Rescue Service, said the coach “overturned onto its roof and slid approximately 20ft down an embankment”.
He praised an off-duty firefighter who was travelling behind the vehicle for helping at the scene, before crews then arrived to carry out rescues “in extremely difficult circumstances”.
“I’m grateful for the tireless effort and actions of the crews in doing everything they could for those who were trapped and as quickly as safely as possible,” he said.
“I’m extremely proud of the efforts that my firefighters took today at this tragic event.”
Eight fire engines were sent to the scene, with two specialist rescue appliances and around 60 fire personnel, Mr Ellis said.
A total of 20 double-crewed ambulances, three air ambulances and two hazardous area response teams were also sent to the scene, a representative for the South Western Ambulance Service said.
Image: Pic: PA
Ch Supt Mark Edgington said: “Many passengers either sustained minor injuries or were physically unharmed and were transferred to a rest centre.
“Work to help them return to Minehead has been taking place throughout the evening.
“An investigation into the cause of this incident will be carried out.”
Minehead Middle School has pupils aged between nine and 14, and is five days away from the end of term.
‘I don’t have words,’ says local MP
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1:40
‘From one mother to another, I feel your pain’
Rachel Gilmour, MP for Tiverton and Minehead, has said the road where the coach crashed is “very difficult to manoeuvre”.
Speaking to Sky News chief presenter Anna Botting, Ms Gilmour said she visited Minehead Middle School recently, where she “met the children and they were full of joy, enthusiasm and were very positive”.
“I know many of their parents,” she said. “I don’t have words.”
Describing the scene, Gilmour continued: “You have a very difficult crossing at Wheddon Cross, and as you come out to dip down into Timbercombe, the road is really windy and there are very steep dips on either side.
“If the coach, as the police are saying, went 20ft off the road, you are literally on a really, really steep bank.”
The MP, whose constituency is partly in Devon and partly in Somerset, said there is a “really, really close community”.
“We will pull together, but it would be crass of me to say to a parent who’s just lost their child that I could make things better, I can’t,” she said.
“All I can say is that from one mother to another, I feel your pain.”
Image: Cutcombe Hill near Minehead, where the accident took place. Pic: Google Maps
Sir Keir Starmer said in a post on X: “There are no adequate words to acknowledge the death of a child. All my thoughts are with their parents, family and friends, and all those affected.
“Thank you to the emergency workers who are responding at pace – I’m being kept up to date on this situation.”
Education Secretary Bridget Phillipson wrote: “It is heartbreaking to hear that a child has died and others are seriously injured following the incident in Minehead earlier today.
“My thoughts are with their friends and families, and all those affected by this tragic event.”