Two years ago, Dayni suffered the sudden and unexpected loss of her mother, Janice. The shock of her passing was traumatic enough – but what followed made the grieving process even more unbearable.
Warning: this story contains details some readers may find upsetting
Dayni was in hospital when her mother died, so it was a few days before she could view the body.
“I just couldn’t believe what I saw,” Dayni recalled. “She just didn’t look like my mum at all. She was all pushed up, with marks all over her face. And she was bloated – really bloated.”
Janice’s body had been left in the care of a funeral director, and embalmed.
But something went terribly wrong.
“She was covered in blood, severely bloated to the point of bursting,” Dayni said. “She looked battered and bruised, like she’d been attacked. But she died in her sleep. She just looked awful.”
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Desperate for help, Dayni asked another funeral director to step in and take over the care of her mother’s body.
But in hindsight, as Dayni has spent two years fighting for some kind of redress, this has only served to complicate the chain of responsibility.
As Janice’s body continued to deteriorate, it became increasingly difficult to determine who was responsible for the errors in caring for her.
Sky News has seen images of the condition of Janice’s body, which we are not publishing.
But the distress of seeing her mother in such a state had a profound effect on Dayni.
Image: Dayni speaking to Sky News
“I was devastated. I couldn’t sleep. I was thinking all sorts – had they just tossed her about like she was nothing? It’s horrible. It’s ruined my life.”
A broken system
The funeral sector in the UK remains entirely unregulated.
While trade bodies exist to uphold standards, they have little power to enforce them. And the penalties they can impose are minimal.
The most severe sanction available is expulsion – but this doesn’t prevent an expelled company from continuing to practice.
In Dayni’s case, one funeral director was investigated by their trade body, the National Society of Allied and Independent Funeral Directors (SAIF), and found to have breached standards.
They were “reprimanded” – in essence, given a telling-off – but even still, they refused to acknowledge the findings or accept responsibility.
Instead, they commissioned a report from an independent embalmer, seen by Sky News, which points the finger of blame at the second funeral director.
The second funeral director could not be investigated at all by SAIF, because they aren’t a member, though they strenuously deny any wrongdoing.
No one has any overarching responsibility
The embalmer, who was self-employed, was also given a “severe reprimand” by her trade body, the British Institute of Embalmers, as well as a “strong recommendation” to seek further training.
She could not be reached for comment.
Absent of any regulation, nobody has any overarching responsibility.
Nobody is able to give Dayni a full picture of what happened to her mother, or conduct a thorough investigation, with appropriate penalties.
When approached for comment, both funeral directors denied any wrongdoing.
We asked both trade bodies whether they were, in essence, marking their own homework, and whether they felt the sector should be regulated.
The British Institute of Embalmers said: “We would certainly welcome structured regulation within the industry. The industry does really mark its own homework.”
A spokesperson for SAIF stated: “We don’t believe the industry is marking its own homework. SAIF’s standards framework is monitored by the UK Accreditation Service. We have long supported the call for regulation of the funeral sector.”
Calls for urgent reform
Recent high-profile cases have shone a light on the urgent need for change.
And last year, Legacy Funeral Directors in Hull came under police investigation following reports of bodies not being properly cared for.
Image: Police outside the Hessle Road branch of Legacy Independent Funeral Directors in Hull in March 2024. Pic: PA
In January, a file was passed to the Crown Prosecution Service to consider bringing criminal charges.
Lindesay Mace, of the charity Quaker Social Action, said: “Most funeral directors provide good care, but the lack of regulation means there are no mandatory training requirements, no particular standards for facilities, and no oversight of premises.”
Perhaps most alarming is the absence of basic requirements such as refrigeration.
“There isn’t even a requirement to have cold storage facilities,” Lindesay explained. “Most people will find that completely unbelievable.”
Government response
The Ministry of Justice has acknowledged the concerns raised by grieving families and industry professionals alike.
In a statement, it confirmed it was “reviewing the full range of possible next steps… including looking at options for regulation.”
However, no concrete timeline has been provided.
In Scotland, the devolved government has already begun the process of regulation.
No answers, no accountability
For Dayni, the lack of regulation has left her without answers, or redress.
“When I looked into all of this and found out there were no regulations I couldn’t believe it. It’s just mind blowing. I just think it’s disgusting, and something needs to change.”
A small plane has crashed at Southend Airport in Essex.
Essex Police said it was at the scene of a “serious incident”.
Images posted online showed huge flames and a large cloud of black smoke, with one witness saying they saw a “fireball”.
A police statement said: “We were alerted shortly before 4pm to reports of a collision involving one 12-metre plane.
“We are working with all emergency services at the scene now and that work will be ongoing for several hours.
“We would please ask the public to avoid this area where possible while this work continues.”
Image: A huge fireball near the airport. Pic: Ben G
It has been reported that the plane involved in the incident is a Beech B200 Super King Air.
According to flight-tracking service Flightradar, it took off at 3.48pm and was bound for Lelystad, a city in the Netherlands.
One man, who was at Southend Airport with his family around the time of the incident, said the aircraft “crashed headfirst into the ground”.
John Johnson said: “About three or four seconds after taking off, it started to bank heavily to its left, and then within a few seconds of that happening, it more or less inverted and crashed.
“There was a big fireball. Obviously, everybody was in shock in terms of witnessing it. All the kids saw it and the families saw it.”
Mr Johnson added that he phoned 999 to report the crash.
Southend Airport said the incident involved “a general aviation aircraft”.
Four flights scheduled to take off from Southend this afternoon were cancelled, according to its website.
Flightradar data shows two planes that had been due to land at Southend were diverted to nearby airports London Gatwick and London Stansted.
Image: Plumes of black smoke. Pic: UKNIP
Essex County Fire and Rescue Service said four crews, along with off-road vehicles, have attended the scene.
Four ambulances and four hazardous area response team vehicles are also at the airport, as well as an air ambulance, the East of England Ambulance Service said.
Its statement described the incident as “still developing”.
Image: Fire engines at the airport
David Burton-Sampson, the MP for Southend West and Leigh, posted on social media: “I am aware of an incident at Southend Airport. Please keep away and allow the emergency services to do their work.
“My thoughts are with everyone involved.”
Local councillor Matt Dent said on X: “At present all I know is that a small plane has crashed at the airport. My thoughts are with all those involved, and with the emergency services currently responding to the incident.”
This breaking news story is being updated and more details will be published shortly.
Another hint that tax rises are coming in this autumn’s budget has been given by a senior minister.
Speaking to Sunday Morning with Trevor Phillips, Transport Secretary Heidi Alexander was asked if Sir Keir Starmer and the rest of the cabinet had discussed hiking taxes in the wake of the government’s failed welfare reforms, which were shot down by their own MPs.
Trevor Phillips asked specifically if tax rises were discussed among the cabinet last week – including on an away day on Friday.
Tax increases were not discussed “directly”, Ms Alexander said, but ministers were “cognisant” of the challenges facing them.
Asked what this means, Ms Alexander added: “I think your viewers would be surprised if we didn’t recognise that at the budget, the chancellor will need to look at the OBR forecast that is given to her and will make decisions in line with the fiscal rules that she has set out.
“We made a commitment in our manifesto not to be putting up taxes on people on modest incomes, working people. We have stuck to that.”
Ms Alexander said she wouldn’t comment directly on taxes and the budget at this point, adding: “So, the chancellor will set her budget. I’m not going to sit in a TV studio today and speculate on what the contents of that budget might be.
“When it comes to taxation, fairness is going to be our guiding principle.”
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Afterwards, shadow home secretary Chris Philp told Phillips: “That sounds to me like a barely disguised reference to tax rises coming in the autumn.”
He then went on to repeat the Conservative attack lines that Labour are “crashing the economy”.
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10:43
Chris Philp also criticsed the government’s migration deal with France
Mr Philp then attacked the prime minister as “weak” for being unable to get his welfare reforms through the Commons.
Discussions about potential tax rises have come to the fore after the government had to gut its welfare reforms.
Sir Keir had wanted to change Personal Independence Payments (PIP), but a large Labour rebellion forced him to axe the changes.
With the savings from these proposed changes – around £5bn – already worked into the government’s sums, they will now need to find the money somewhere else.
The general belief is that this will take the form of tax rises, rather than spending cuts, with more money needed for military spending commitments, as well as other areas of priority for the government, such as the NHS.
It is “shameful” that black boys growing up in London are “far more likely” to die than white boys, Metropolitan Police chief Sir Mark Rowley has told Sky News.
In a wide-ranging interview with Sunday Morning with Trevor Phillips, the commissioner saidthat relations with minority communities are “difficult for us”, while also speaking about the state of the justice system and the size of the police force.
Sir Mark, who came out of retirement to become head of the UK’s largest police force in 2022, said: “We can’t pretend otherwise that we’ve got a history between policing and black communities where policing has got a lot wrong.
“And we get a lot more right today, but we do still make mistakes. That’s not in doubt. I’m being as relentless in that as it can be.”
He said the “vast majority” of the force are “good people”.
However, he added: “But that legacy, combined with the tragedy that some of this crime falls most heavily in black communities, that creates a real problem because the legacy creates concern.”
Sir Mark, who also leads the UK’s counter-terrorism policing, said black boys growing up in London “are far more likely to be dead by the time they’re 18” than white boys.
“That’s, I think, shameful for the city,” he admitted.
“The challenge for us is, as we reach in to tackle those issues, that confrontation that comes from that reaching in, whether it’s stop and search on the streets or the sort of operations you seek.
“The danger is that’s landing in an environment with less trust.
“And that makes it even harder. But the people who win out of that [are] all of the criminals.”
Image: Met Police Commissioner Sir Mark Rowley
The commissioner added: “I’m so determined to find a way to get past this because if policing in black communities can find a way to confront these issues, together we can give black boys growing up in London equal life chances to white boys, which is not what we’re seeing at the moment.
“And it’s not simply about policing, is it?”
Sir Mark said: “I think black boys are several times more likely to be excluded from school, for example, than white boys.
“And there are multiple issues layered on top of each other that feed into disproportionality.”
‘We’re stretched, but there’s hope and determination’
Sir Mark said the Met is a “stretched service” but people who call 999 can expect an officer to attend.
“If you are in the middle of a crisis and something awful is happening and you dial 999, officers will get there really quickly,” Sir Mark said.
“I don’t pretend we’re not a stretched service.
“We are smaller than I think we ought to be, but I don’t want to give a sort of message of a lack of hope or a lack of determination.”
“I’ve seen the mayor and the home secretary fighting hard for police resourcing,” he added.
“It’s not what I’d want it to be, but it’s better than it might be without their efforts.”
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0:39
How police tracked and chased suspected phone thief
‘Close to broken’ justice system facing ‘awful’ delays
Sir Mark said the criminal justice system was “close to broken” and can be “frustrating” for police officers.
“The thing that is frustrating is that the system – and no system can be perfect – but when the system hasn’t managed to turn that person’s life around and get them on the straight and narrow, and it just becomes a revolving door,” he said.
“When that happens, of course that’s frustrating for officers.
“So the more successful prisons and probation can be in terms of getting people onto a law-abiding life from the path they’re on, the better.
“But that is a real challenge. I mean, we’re talking just after Sir Brian Leveson put his report out about the close-to-broken criminal justice system.
“And it’s absolutely vital that those repairs and reforms that he’s talking about happen really quickly, because the system is now so stressed.”
Giving an example, the police commissioner went on: “We’ve got Snaresbrook [Crown Court] in London – it’s now got more than 100 cases listed for 2029.”
Sir Mark asked Trevor Phillips to imagine he had been the victim of a crime, saying: “We’ve caught the person, we’ve charged him, ‘great news, Mr Phillips, we’ve got him charged, they’re going to court’.
“And then a few weeks later, I see the trial’s listed for 2029. That doesn’t feel great, does it?”
Asked about the fact that suspects could still be on the streets for years before going to trial, Sir Mark conceded it’s “pretty awful”.
He added: “If it’s someone on bail, who might have stolen your phone or whatever, and they’re going in for a criminal court trial, that could be four years away. And that’s pretty unacceptable, isn’t it?”
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She pinned the primary blame for the Met’s culture on its past leadership and found stop and search and the use of force against black people was excessive.
At the time, Sir Mark, who had been commissioner for six months when the report was published, said he would not use the labels of institutionally racist, institutionally misogynistic and institutionally homophobic, which Baroness Casey insisted the Met deserved.
However, London Mayor Sadiq Khan, who helped hire Sir Mark – and could fire him – made it clear the commissioner agreed with Baroness Casey’s verdict.
A few months after the report, Sir Mark launched a two-year £366m plan to overhaul the Met, including increased emphasis on neighbourhood policing to rebuild public trust and plans to recruit 500 more community support officers and an extra 565 people to work with teams investigating domestic violence, sexual offences and child sexual abuse and exploitation.