Two years ago, Dayni suffered the sudden and unexpected loss of her mother, Janice. The shock of her passing was traumatic enough – but what followed made the grieving process even more unbearable.
Warning: this story contains details some readers may find upsetting
Dayni was in hospital when her mother died, so it was a few days before she could view the body.
“I just couldn’t believe what I saw,” Dayni recalled. “She just didn’t look like my mum at all. She was all pushed up, with marks all over her face. And she was bloated – really bloated.”
Janice’s body had been left in the care of a funeral director, and embalmed.
But something went terribly wrong.
“She was covered in blood, severely bloated to the point of bursting,” Dayni said. “She looked battered and bruised, like she’d been attacked. But she died in her sleep. She just looked awful.”
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Desperate for help, Dayni asked another funeral director to step in and take over the care of her mother’s body.
But in hindsight, as Dayni has spent two years fighting for some kind of redress, this has only served to complicate the chain of responsibility.
As Janice’s body continued to deteriorate, it became increasingly difficult to determine who was responsible for the errors in caring for her.
Sky News has seen images of the condition of Janice’s body, which we are not publishing.
But the distress of seeing her mother in such a state had a profound effect on Dayni.
Image: Dayni speaking to Sky News
“I was devastated. I couldn’t sleep. I was thinking all sorts – had they just tossed her about like she was nothing? It’s horrible. It’s ruined my life.”
A broken system
The funeral sector in the UK remains entirely unregulated.
While trade bodies exist to uphold standards, they have little power to enforce them. And the penalties they can impose are minimal.
The most severe sanction available is expulsion – but this doesn’t prevent an expelled company from continuing to practice.
In Dayni’s case, one funeral director was investigated by their trade body, the National Society of Allied and Independent Funeral Directors (SAIF), and found to have breached standards.
They were “reprimanded” – in essence, given a telling-off – but even still, they refused to acknowledge the findings or accept responsibility.
Instead, they commissioned a report from an independent embalmer, seen by Sky News, which points the finger of blame at the second funeral director.
The second funeral director could not be investigated at all by SAIF, because they aren’t a member, though they strenuously deny any wrongdoing.
No one has any overarching responsibility
The embalmer, who was self-employed, was also given a “severe reprimand” by her trade body, the British Institute of Embalmers, as well as a “strong recommendation” to seek further training.
She could not be reached for comment.
Absent of any regulation, nobody has any overarching responsibility.
Nobody is able to give Dayni a full picture of what happened to her mother, or conduct a thorough investigation, with appropriate penalties.
When approached for comment, both funeral directors denied any wrongdoing.
We asked both trade bodies whether they were, in essence, marking their own homework, and whether they felt the sector should be regulated.
The British Institute of Embalmers said: “We would certainly welcome structured regulation within the industry. The industry does really mark its own homework.”
A spokesperson for SAIF stated: “We don’t believe the industry is marking its own homework. SAIF’s standards framework is monitored by the UK Accreditation Service. We have long supported the call for regulation of the funeral sector.”
Calls for urgent reform
Recent high-profile cases have shone a light on the urgent need for change.
And last year, Legacy Funeral Directors in Hull came under police investigation following reports of bodies not being properly cared for.
Image: Police outside the Hessle Road branch of Legacy Independent Funeral Directors in Hull in March 2024. Pic: PA
In January, a file was passed to the Crown Prosecution Service to consider bringing criminal charges.
Lindesay Mace, of the charity Quaker Social Action, said: “Most funeral directors provide good care, but the lack of regulation means there are no mandatory training requirements, no particular standards for facilities, and no oversight of premises.”
Perhaps most alarming is the absence of basic requirements such as refrigeration.
“There isn’t even a requirement to have cold storage facilities,” Lindesay explained. “Most people will find that completely unbelievable.”
Government response
The Ministry of Justice has acknowledged the concerns raised by grieving families and industry professionals alike.
In a statement, it confirmed it was “reviewing the full range of possible next steps… including looking at options for regulation.”
However, no concrete timeline has been provided.
In Scotland, the devolved government has already begun the process of regulation.
No answers, no accountability
For Dayni, the lack of regulation has left her without answers, or redress.
“When I looked into all of this and found out there were no regulations I couldn’t believe it. It’s just mind blowing. I just think it’s disgusting, and something needs to change.”
An alleged attack by the Manchester Arena bomb plotter on prison officers at a high-security jail “will stick with” those impacted “for the rest of their lives”, a former officer and colleague of the victims has said.
He was serving his sentence in a separation unit, known as a “jail within a jail”, after being found guilty of 22 counts of murder for helping his brother Salman Abedi carry out a suicide bombing at an Ariana Grande concert in 2017.
The attack has raised fresh questions about the safety of prison staff.
Inmates inside separation units had access to cooking facilities, which has now been suspended.
Image: Abedi was moved back to Belmarsh after the alleged attack
‘It will stick with them for life’
Matthew, who only wants to be referred to by his first name, worked with the officers who were hospitalised following the attack.
“I’ve spoken to ex-colleagues who I’m still friends with,” he told Sky News.
“They’ve not discussed the specifics of the incident, but they’ve said it will stick with them for the rest of their lives.”
Matthew broke down as he described the “obscene” and “ludicrous” levels of violence that staff face inside prison.
He’s worked at a number of different jails.
“I’ve been there when you’re mopping your colleagues’ blood… when you’ve seen a serious assault, and you don’t know if they’re gonna be OK, and then 10 minutes later, you’ve got to get back on with your day, you’ve got to carry on running the regime,” he said.
“It is difficult, and it is awful.”
Image: Matthew worked with the officers who were hospitalised
‘No adequate protection’
There were 10,496 assaults against prison staff in England and Wales in the 12 months to September – a 19% rise on the previous year.
“The reality is there’s no adequate protections for prison staff, and that’s a great frustration,” the general secretary of the Prison Officers’ Association union, Steve Gillan, told Sky News.
Having visited HMP Frankland earlier in the week, and spoken to many of the officers who were involved, Mr Gillan described the mood among colleagues as one of “anger, frustration, and sadness”.
The association, which represents prison officers, is calling for a “reset” – and for staff to be given stab-proof vests and tasers in “certain circumstances”.
Unwary travellers returning from the EU risk having their sandwiches and local delicacies, such as cheese, confiscated as they enter the UK.
The luggage in which they are carrying their goodies may also be seized and destroyed – and if Border Force catch them trying to smuggle meat or dairy products without a declaration, they could face criminal charges.
This may or may not be bureaucratic over-reaction.
It’s certainly just another of the barriers EU and UK authorities are busily throwing up between each other and their citizens – at a time when political leaders keep saying the two sides should be drawing together in the face of Donald Trump’s attacks on European trade and security.
Image: Keir Starmer’s been embarking on a reset with European leaders. Pic: Reuters
The ban on bringing back “cattle, sheep, goat, and pig meat, as well as dairy products, from EU countries into Great Britain for personal use” is meant “to protect the health of British livestock, the security of farmers, and the UK’s food security.”
There are bitter memories of previous outbreaks of foot and mouth disease in this country, in 1967 and 2001.
In 2001, there were more than 2,000 confirmed cases of infection resulting in six million sheep and cattle being destroyed. Footpaths were closed across the nation and the general election had to be delayed.
In the EU this year, there have been five cases confirmed in Slovakia and four in Hungary. There was a single outbreak in Germany in January, though Defra, the UK agriculture department, says that’s “no longer significant”.
Image: Authorities carry disinfectant near a farm in Dunakiliti, Hungary. Pic: Reuters
Better safe than sorry?
None of the cases of infection are in the three most popular countries for UK visitors – Spain, France, and Italy – now joining the ban. Places from which travellers are most likely to bring back a bit of cheese, salami, or chorizo.
Could the government be putting on a show to farmers that it’s on their side at the price of the public’s inconvenience, when its own measures on inheritance tax and failure to match lost EU subsidies are really doing the farming community harm?
Many will say it’s better to be safe than sorry, but the question remains whether the ban is proportionate or even well targeted on likely sources of infection.
Image: No more gourmet chorizo brought back from Spain for you. File pic: iStock
A ‘Brexit benefit’? Don’t be fooled
The EU has already introduced emergency measures to contain the disease where it has been found. Several thousand cattle in Hungary and Slovenia have been vaccinated or destroyed.
The UK’s ability to impose the ban is not “a benefit of Brexit”. Member nations including the UK were perfectly able to ban the movement of animals and animal products during the “mad cow disease” outbreak in the 1990s, much to the annoyance of the British government of the day.
Since leaving the EU, England, Scotland and Wales are no longer under EU veterinary regulation.
Northern Ireland still is because of its open border with the Republic. The latest ban does not cover people coming into Northern Ireland, Jersey, Guernsey, or the Isle of Man.
Rather than introducing further red tape of its own, the British government is supposed to be seeking closer “alignment” with the EU on animal and vegetable trade – SPS or “sanitary and phytosanitary” measures, in the jargon.
Image: A ban on cheese? That’s anything but cracking. Pic: iStock
UK can’t shake ties to EU
The reasons for this are obvious and potentially make or break for food producers in this country.
The EU is the recipient of 67% of UK agri-food exports, even though this has declined by more than 5% since Brexit.
The introduction of full, cumbersome, SPS checks has been delayed five times but are due to come in this October. The government estimates the cost to the industry will be £330m, food producers say it will be more like £2bn.
With Brexit, the UK became a “third country” to the EU, just like the US or China or any other nation. The UK’s ties to the European bloc, however, are much greater.
Half of the UK’s imports come from the EU and 41% of its exports go there. The US is the UK’s single largest national trading partner, but still only accounts for around 17% of trade, in or out.
The difference in the statistics for travellers are even starker – 77% of trips abroad from the UK, for business, leisure or personal reasons, are to EU countries. That is 66.7 million visits a year, compared to 4.5 million or 5% to the US.
And that was in 2023, before Donald Trump and JD Vance’s hostile words and actions put foreign visitors off.
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Trump: ‘Europe is free-loading’
More bureaucratic botheration
Meanwhile, the UK and the EU are making travel between them more bothersome for their citizens and businesses.
This October, the EU’s much-delayed EES or Entry Exit System is due to come into force. Every foreigner will be required to provide biometric information – including fingerprints and scans – every time they enter or leave the Schengen area.
From October next year, visitors from countries including the UK will have to be authorised in advance by ETIAS, the European Travel and Authorisation System. Applications will cost seven euros and will be valid for three years.
Since the beginning of this month, European visitors to the UK have been subject to similar reciprocal measures. They must apply for an ETA, an Electronic Travel Authorisation. This lasts for two years or until a passport expires and costs £16.
The days of freedom of movement for people, goods, and services between the UK and its neighbours are long gone.
The British economy has lost out and British citizens and businesses suffer from greater bureaucratic botheration.
Nor has immigration into the UK gone down since leaving the EU. The numbers have actually gone up, with people from Commonwealth countries, including India, Pakistan and Nigeria, more than compensating for EU citizens who used to come and go.
Image: Editor’s note: Hands off my focaccia sandwiches with prosciutto! Pic: iStock
Will European reset pay off?
The government is talking loudly about the possible benefits of a trade “deal” with Trump’s America.
Meanwhile, minister Nick Thomas Symonds and the civil servant Mike Ellam are engaged in low-profile negotiations with Europe – which could be of far greater economic and social significance.
The public will have to wait to see what progress is being made at least until the first-ever EU-UK summit, due to take place on 19 May this year.
Hard-pressed British food producers and travellers – not to mention young people shut out of educational opportunities in Europe – can only hope that Sir Keir Starmer considers their interests as positively as he does sucking up to the Trump administration.
A 41-year-old man from Penylan has been charged with murder, preventing lawful and decent burial of a dead body and assaulting a person occasioning them actual bodily harm.
A 48-year-old woman from London has been charged with preventing a lawful and decent burial of a dead body and conspiring to pervert the course of justice.
They both appeared at Cardiff Magistrates’ Court on Saturday.
“This brings our search for Paria to a sad and tragic end,” said Detective Chief Inspector Matt Powell.
“Paria’s family, all those who knew her, and those in her local community, will be deeply saddened and shocked by these latest developments.
“Family liaison officers are continuing to support Paria’s family.”