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Two years ago, Dayni suffered the sudden and unexpected loss of her mother, Janice. The shock of her passing was traumatic enough – but what followed made the grieving process even more unbearable.

Warning: this story contains details some readers may find upsetting

Dayni was in hospital when her mother died, so it was a few days before she could view the body.

“I just couldn’t believe what I saw,” Dayni recalled. “She just didn’t look like my mum at all. She was all pushed up, with marks all over her face. And she was bloated – really bloated.”

Janice’s body had been left in the care of a funeral director, and embalmed.

But something went terribly wrong.

“She was covered in blood, severely bloated to the point of bursting,” Dayni said. “She looked battered and bruised, like she’d been attacked. But she died in her sleep. She just looked awful.”

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Desperate for help, Dayni asked another funeral director to step in and take over the care of her mother’s body.

But in hindsight, as Dayni has spent two years fighting for some kind of redress, this has only served to complicate the chain of responsibility.

As Janice’s body continued to deteriorate, it became increasingly difficult to determine who was responsible for the errors in caring for her.

Sky News has seen images of the condition of Janice’s body, which we are not publishing.

But the distress of seeing her mother in such a state had a profound effect on Dayni.

Dayni speaking to Sky News.
Image:
Dayni speaking to Sky News

“I was devastated. I couldn’t sleep. I was thinking all sorts – had they just tossed her about like she was nothing? It’s horrible. It’s ruined my life.”

A broken system

The funeral sector in the UK remains entirely unregulated.

While trade bodies exist to uphold standards, they have little power to enforce them. And the penalties they can impose are minimal.

The most severe sanction available is expulsion – but this doesn’t prevent an expelled company from continuing to practice.

In Dayni’s case, one funeral director was investigated by their trade body, the National Society of Allied and Independent Funeral Directors (SAIF), and found to have breached standards.

They were “reprimanded” – in essence, given a telling-off – but even still, they refused to acknowledge the findings or accept responsibility.

Instead, they commissioned a report from an independent embalmer, seen by Sky News, which points the finger of blame at the second funeral director.

The second funeral director could not be investigated at all by SAIF, because they aren’t a member, though they strenuously deny any wrongdoing.

No one has any overarching responsibility

The embalmer, who was self-employed, was also given a “severe reprimand” by her trade body, the British Institute of Embalmers, as well as a “strong recommendation” to seek further training.

She could not be reached for comment.

Absent of any regulation, nobody has any overarching responsibility.

Nobody is able to give Dayni a full picture of what happened to her mother, or conduct a thorough investigation, with appropriate penalties.

When approached for comment, both funeral directors denied any wrongdoing.

We asked both trade bodies whether they were, in essence, marking their own homework, and whether they felt the sector should be regulated.

The British Institute of Embalmers said: “We would certainly welcome structured regulation within the industry. The industry does really mark its own homework.”

A spokesperson for SAIF stated: “We don’t believe the industry is marking its own homework. SAIF’s standards framework is monitored by the UK Accreditation Service. We have long supported the call for regulation of the funeral sector.”

Calls for urgent reform

Recent high-profile cases have shone a light on the urgent need for change.

In 2022, the Fuller Inquiry was launched to investigate how David Fuller was able to commit sexual offences across mortuaries in Kent.

In an interim report issued at the end of last year its chair, Sir Jonathan Michael, called for urgent regulation of the funeral sector.

And last year, Legacy Funeral Directors in Hull came under police investigation following reports of bodies not being properly cared for.

Police outside the Hessle Road branch of Legacy Independent Funeral Directors in Hull. Pic: PA
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Police outside the Hessle Road branch of Legacy Independent Funeral Directors in Hull in March 2024. Pic: PA

In January, a file was passed to the Crown Prosecution Service to consider bringing criminal charges.

Lindesay Mace, of the charity Quaker Social Action, said: “Most funeral directors provide good care, but the lack of regulation means there are no mandatory training requirements, no particular standards for facilities, and no oversight of premises.”

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Perhaps most alarming is the absence of basic requirements such as refrigeration.

“There isn’t even a requirement to have cold storage facilities,” Lindesay explained. “Most people will find that completely unbelievable.”

Government response

The Ministry of Justice has acknowledged the concerns raised by grieving families and industry professionals alike.

In a statement, it confirmed it was “reviewing the full range of possible next steps… including looking at options for regulation.”

However, no concrete timeline has been provided.

In Scotland, the devolved government has already begun the process of regulation.

No answers, no accountability

For Dayni, the lack of regulation has left her without answers, or redress.

“When I looked into all of this and found out there were no regulations I couldn’t believe it. It’s just mind blowing. I just think it’s disgusting, and something needs to change.”

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Former Hull funeral director admits 35 fraud charges after investigation into remains found at his premises

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Former Hull funeral director admits 35 fraud charges after investigation into remains found at his premises

Former funeral director Robert Bush has pleaded guilty to 35 counts of fraud by false representation after an investigation into human remains.

The 47-year-old also admitted one charge of fraudulent trading in relation to funeral plans at Hull Crown Court.

But he pleaded not guilty to 30 counts of preventing the lawful and decent burial of a body and one charge of theft from charities.

Bush will face trial next year. Pic: PA
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Bush will face trial next year. Pic: PA

He will face trial on those charges at Sheffield Crown Court next year.

Humberside Police launched an investigation into the funeral home after a report of “concern for care of the deceased” in March last year.

A month after the investigation started, the force said it had received more than 2,000 calls on a dedicated phone line from families concerned about their loved ones’ ashes.

Bush, who is on bail, was charged in April, after what officers said was a “complex, protracted and highly sensitive 10-month investigation” into the firm’s three sites in Hull and the East Riding of Yorkshire.

Most of the fraud by false representation charges said he dishonestly made false representations to bereaved families saying he would: properly care for the remains of the deceased in accordance with the normal expected practices of a competent funeral director; arrange for the cremation of those remains to take place immediately or soon after the conclusion of the funeral service; and that the ashes presented to the customer were the remains of the deceased person after cremation.

He admitted four “foetus allegations” which stated he presented ashes to a customer falsely saying that they were “the remains of their unborn”.

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Chancellor admits tax rises and spending cuts considered for budget

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Chancellor admits tax rises and spending cuts considered for budget

Rachel Reeves has told Sky News she is looking at both tax rises and spending cuts in the budget, in her first interview since being briefed on the scale of the fiscal black hole she faces.

“Of course, we’re looking at tax and spending as well,” the chancellor said when asked how she would deal with the country’s economic challenges in her 26 November statement.

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Ms Reeves was shown the first draft of the Office for Budget Responsibility’s (OBR) report, revealing the size of the black hole she must fill next month, on Friday 3 October.

She has never previously publicly confirmed tax rises are on the cards in the budget, going out of her way to avoid mentioning tax in interviews two weeks ago.

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Chancellor pledges not to raise VAT

Cabinet ministers had previously indicated they did not expect future spending cuts would be used to ensure the chancellor met her fiscal rules.

Ms Reeves also responded to questions about whether the economy was in a “doom loop” of annual tax rises to fill annual black holes. She appeared to concede she is trapped in such a loop.

Asked if she could promise she won’t allow the economy to get stuck in a doom loop cycle, Ms Reeves replied: “Nobody wants that cycle to end more than I do.”

She said that is why she is trying to grow the economy, and only when pushed a third time did she suggest she “would not use those (doom loop) words” because the UK had the strongest growing economy in the G7 in the first half of this year.

What’s facing Reeves?

Ms Reeves is expected to have to find up to £30bn at the budget to balance the books, after a U-turn on winter fuel and welfare reforms and a big productivity downgrade by the OBR, which means Britain is expected to earn less in future than previously predicted.

Yesterday, the IMF upgraded UK growth projections by 0.1 percentage points to 1.3% of GDP this year – but also trimmed its forecast by 0.1% next year, also putting it at 1.3%.

The UK growth prospects are 0.4 percentage points worse off than the IMF’s projects last autumn. The 1.3% GDP growth would be the second-fastest in the G7, behind the US.

Last night, the chancellor arrived in Washington for the annual IMF and World Bank conference.

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The big issues facing the UK economy

‘I won’t duck challenges’

In her Sky News interview, Ms Reeves said multiple challenges meant there was a fresh need to balance the books.

“I was really clear during the general election campaign – and we discussed this many times – that I would always make sure the numbers add up,” she said.

“Challenges are being thrown our way – whether that is the geopolitical uncertainties, the conflicts around the world, the increased tariffs and barriers to trade. And now this (OBR) review is looking at how productive our economy has been in the past and then projecting that forward.”

She was clear that relaxing the fiscal rules (the main one being that from 2029-30, the government’s day-to-day spending needs to rely on taxation alone, not borrowing) was not an option, making tax rises all but inevitable.

“I won’t duck those challenges,” she said.

“Of course, we’re looking at tax and spending as well, but the numbers will always add up with me as chancellor because we saw just three years ago what happens when a government, where the Conservatives, lost control of the public finances: inflation and interest rates went through the roof.”

Pic: PA
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Pic: PA

Blame it on the B word?

Ms Reeves also lay responsibility for the scale of the black hole she’s facing at Brexit, along with austerity and the mini-budget.

This could risk a confrontation with the party’s own voters – one in five (19%) Leave voters backed Labour at the last election, playing a big role in assuring the party’s landslide victory.

The chancellor said: “Austerity, Brexit, and the ongoing impact of Liz Truss’s mini-budget, all of those things have weighed heavily on the UK economy.

“Already, people thought that the UK economy would be 4% smaller because of Brexit.

“Now, of course, we are undoing some of that damage by the deal that we did with the EU earlier this year on food and farming, goods moving between us and the continent, on energy and electricity trading, on an ambitious youth mobility scheme, but there is no doubting that the impact of Brexit is severe and long-lasting.”

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UK must prepare for 2C of warming by 2050, government told for first time

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UK must prepare for 2C of warming by 2050, government told for first time

Britain must prepare for at least 2C of warming within just 25 years, the government has been advised by its top climate advisers.

That limit is hotter and sooner than most of the previous official advice, and is worse than the 1.5C level most of the world has been trying to stick to.

What is the 1.5C temperature threshold?

Under the 2015 Paris Agreement, countries agreed to try to limit warming to “well below” 2C – and ideally 1.5C.

But with global average temperatures already nearing 1.4C, warnings that we may have blown our chances of staying at 1.5C have been growing.

This new warning from the government’s top advisers, the independent Climate Change Committee (CCC), spells out the risk to the UK in the starkest terms yet.

In a letter today, the CCC said ministers should “at a minimum, prepare the country for the weather extremes that will be experienced if global warming levels reach 2C above pre-industrial levels by 2050”.

It is the first time the committee has recommended such a target, in the hopes of kickstarting efforts to make everything from flooded train tracks to sweltering classrooms more resilient in a hotter world – after years of warnings the country is woefully unprepared.

Periods of drought in England are expected to double at 2C of global warming, compared to the recent average period of 1981 to 2010. Pic: PA
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Periods of drought in England are expected to double at 2C of global warming, compared to the recent average period of 1981 to 2010. Pic: PA

How climate change affects the UK

The UK is already struggling to cope with the drought, flooding, and heat brought by the current 1.4C – “let alone” what is to come, the advisers said.

Just this year, the country battled the second-worst harvest on record and hottest summer ever, which saw an extra 300 Londoners die.

“Though the change from 1.5C and 2C may sound small, the difference in impacts would be substantial,” CCC adviser Professor Richard Betts told Sky News.

It would mean twice as many people at risk of flooding in some areas, and in southern England, 10 times as many days with a very high risk of wildfires – an emerging risk for Britain.

The experts said the mass building the government is currently pushing, including new nuclear power stations and homes, should even be adaptable for 4C of warming in the future – a level unlikely, but which cannot be ruled out.

At 2C, peak average rainfall in the UK is expected to increase by up to 10–15% for the wettest days. Pic: Reuters
Image:
At 2C, peak average rainfall in the UK is expected to increase by up to 10–15% for the wettest days. Pic: Reuters

Is it too late to stop climate change or limit to 1.5C?

The CCC’s Baroness Brown said in a briefing: “We continue to believe 1.5C is achievable as a long-term goal.

“But clearly the risk it will not be achieved is getting higher, and for risk management we do believe we have to plan for 2C.”

World leaders will discuss their plans to adapt to hotter temperatures at the COP30 climate summit in Brazil in November.

Professor Eric Wolff, who advises the Royal Society, said leaders needed to wake up.

“It is now very challenging even to stay below two degrees,” he told Sky News.

“This is a wake-up call both to continue reducing emissions, but at the same time to prepare our infrastructure and economy for the inevitable climate changes that we are already committed to.”

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