The last thing I was expecting to discover on the doorstep of a Falkirk house was a 70-year-old woman crying at the near 16% council tax rise she and tens of thousands of others face next month.
Falkirk is bracing for the UK’s biggest hike in bills as the local authority faces a crisis of costs.
One councillor responsible for the increases has called in the police after receiving beheading taunts and threats of violence.
The area is facing its most difficult period in its 30-year history, while residents feel fragile and fobbed off.
Councils oversee the running of schools and social care, maintaining roads and collecting bins. They take charge of housing, swimming pools and libraries. The list is endless.
But Britain’s local authorities are cash-strapped and there are questions about how they should be funded in the long term.
Sky News went inside one Falkirk street to get a snapshot of the mood – and it was bleak.
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Image: Catherine Mochar
We went door to door on Wilson Road and first stumbled across 70-year-old Catherine Mochar.
The unpaid carer was seemingly unaware of the upcoming changes to her bill and became visibly upset at the prospect of scraping together more cash in her already extremely stretched household budget.
“It’s absolutely ridiculous,” she said as her voice cracked.
Ms Mochar looks after her elderly sister and says her care package was revoked as the pensioner was deemed suitable to deal with the situation herself.
She says she is not entitled to a council tax exemption and worries about finding an extra 15.6%.
She said: “I am a pensioner. I don’t know where I am going to get it [the money] from. It is quite scary the thought of it.”
Image: Claire Hamilton and William Reid
Round the corner from Catherine’s house, we meet a family who feel like they are paying more and getting less.
Claire Hamilton and William Reid have a three-year-old son and regularly use the local foodbank to make ends meet.
“It is going to become a choice between heating the house or paying council tax. Or getting food in and paying the council tax,” Claire says.
“It is quite a jump for not a lot in return. The collections on the bins keep getting longer and longer.”
She continues: “You want to do the best by your child and obviously they are not aware of all these stresses going on in the background.”
Council tax differs across UK
A drop in the frequency of bin collections is a moan people across the UK share and feeds into the narrative surrounding local services.
Council tax rates have been frozen or capped for much of the last two decades in Scotland, but this year the Scottish government has granted local leaders the power to go their own way.
In England, a principle exists which usually prevents more than a 5% increase to council tax without a referendum, mostly to protect taxpayers from excessive increases.
It is thought the average increase in England will not surpass last year’s total of 5.1%. There are some exemptions including Bradford which is hiking costs by 10%.
But Falkirk surpasses everyone and is the UK’s most extreme case.
Image: Independent councillor Laura Murtagh
Independent councillor Laura Murtagh initiated the idea of the 15.6% increase which was eventually voted through by most of her colleagues.
Councillor behind 15.6% rise calls in police
She stresses anything less than the increase she proposed would have resulted in services, including education provision, being slashed.
But it has come at a personal cost.
Ms Murtagh, who stresses she does not want to incite a further pile-on, tells Sky News she has contacted police after threats of violence and taunts online depicting beheadings.
She said: “It has made me not want to go out. It has made me not want to go to events.
“I am having a conversation with the police. They are nasty threats. There are people who have said you could do with a kicking or you could do with more than that.
“People are sharing memes where they are doing beheading memes or whatever.”
Local leaders say their rates have been much lower than their neighbours for many years which is unsustainable as demand for services soars.
The leader of Falkirk Council, Cecil Meiklejohn, was asked by Sky News if she could justify the 15.6% rise.
She said: “It is quite a hike. We always knew council tax needed to go up.
“We know that we have to continue to deliver good quality services, and we can’t do that without increasing our revenue and the only way we have the opportunity to do that locally is by increasing council tax.”
She concluded: “We will work with people who are going to be impacted by the increase.”
A larger than expected hike in the energy price cap from October is largely down to higher costs being imposed by the government.
The typical sum households face paying for gas and electricity when using direct debit is to rise by 2% – or £2.93 per month – to £1,755, the energy watchdog Ofgem announced.
The latest bill settlement, covering the final quarter of the year until the next price review takes effect from January, will affect around 20 million households.
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Bills must rise to pay for energy transition
The discount is set to add £15 to the average annual bill.
It will provide £150 in support to 2.7 million extra people this year, bringing the total number of beneficiaries to six million.
The balance is made up from money needed to upgrade the power network.
Tim Jarvis, director general of markets at Ofgem, said: “While there is still more to do, we are seeing signs of a healthier market. There are more people on fixed tariffs saving themselves money, switching is rising as options for consumers increase, and we’ve seen increases in customer satisfaction, alongside a reduction in complaints.
“While today’s change is below inflation, we know customers might not be feeling it in their pockets. There are things you can do though – consider a fixed tariff as this could save more than £200 against the new cap. Paying by direct debit or smart pay as you go could also save you money.
“In the longer term, we will continue to see fluctuations in our energy prices until we are insulated from volatile international gas markets. That’s why we continue to work with government and the sector to diversify our energy mix to reduce the reliance on markets we do not control.”
The looming price cap lift will leave bills around the same sort of level they were in October last year but it will take hold at a time when overall inflation is higher.
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Inflation has gone up again – this explains why
Food price increases, also partly blamed on government measures such as the national insurance contributions hike imposed on employers, have led the main consumer prices index to a current level of 3.8%.
It is predicted to rise to at least 4% in the coming months, further squeezing household budgets.
Ministers argue that efforts to make the UK less reliant on natural gas, through investment in renewable power sources, will help bring down bills in future.
Energy minister Michael Shanks said: “We know that any price rise is a concern for families. Wholesale gas prices remain 75% above their levels before Russia invaded Ukraine. That is the fossil fuel penalty being paid by families, businesses and our economy.
“That is why the only answer for Britain is this government’s mission to get us off the rollercoaster of fossil fuel prices and onto clean, homegrown power we control, to bring down bills for good.
“At the same time, we are determined to take urgent action to support vulnerable families this winter. That includes expanding the £150 Warm Home Discount to 2.7 million more households and stepping up our overhaul of the energy system to increase protections for customers.”
The small increase in domestic energy bills announced today confirms that prices have stabilised since the ruinous spikes that followed Russia’s invasion of Ukraine, but remain 40% higher than before the war – around 20% in real terms – with little chance of falling in the medium-term.
Any increase in the annual cost of gas and electricity is unwelcome. But, at 2%, it is so marginal that in practice many consumers will not notice it unless they pay close attention to their consumption.
Regulator Ofgem uses a notional figure for “typical” annual consumption of gas and electricity to capture the impact of price change, which shows a £34 increase to £1,755.
At less than £3 a month it’s a small increase that could be wiped out by a warm week in October, doubled by an early cold snap, and only applies to those households that pay a variable rate for their power.
That number is declining as 37% of customers now take advantage of cheaper fixed rate deals that have returned to the market, as well as direct debit payments, options often not available to those struggling most.
Ofgem’s headline number is useful as a guide but what really counts is how much energy you use, and the cap the regulator applies to the underlying unit prices and standing charges.
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Here the maximum chargeable rate for electricity rises from 25.73p per kWh to 26.35p, while the unit cost of gas actually falls, from 6.33p per kWh to 6.26p. Daily standing charges for both increase however, by a total of 7p.
That increase provides an insight into the factors that will determine prices today and in future.
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Energy price cap rises by 2%
The biggest factor remains the international price of wholesale gas. It was what drove prices north of £4,000 a year after the pipelines to Russia were turned off, and has dragged them back down as Norway and liquid natural gas imported from the US, Australia and Qatar filled the gap.
The long-term solution is to replace reliance on gas with renewable and low-carbon sources of energy but shifting the balance comes with an up-front cost shared by all bill payers. So too is the cost of energy poverty that has soared since 2022.
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Bills must rise to pay for energy transition
This price cap includes an increase to cover “balancing costs”. These are fees typically paid to renewable generators to stop producing electricity because the national grid can’t always handle the transfer of power from Scotland, where the bulk is produced, to the south, where the lion’s share is consumed.
There is also an increase to cover the expansion of the Warm Homes Discount, a £150 payment extended to 2.7 million people by the government during the tortuous process of withdrawing and then partially re-instating the winter fuel payment to pensioners.
And while the unit price of gas has actually fallen, the daily standing charge, which covers the cost of maintaining the gas network, has risen by 4p, somewhat counterintuitively because we are using less.
While warmer weather and greater efficiency of homes means consumption has fallen, the cost of maintaining the network remains, and has to be shared across fewer units of gas. Expect that trend to be magnified as gas use declines but remains essential to maintaining electricity supply at short notice on a grid dominated by renewables.
Cash-strapped Thames Water has agreed a payment plan with regulators to cover off a record fine that threatened to exacerbate its financial difficulties.
Britain’s biggest supplier was to pay £24.5m of the £122.7m sum by 30 September under the agreement.
Ofwat, which imposed the penalty in May for breaches of its rules over sewage discharges and dividend payments, said the balance would be due once a rescue financing deal was agreed or if it was placed into a special administration regime by the government.
Sky News revealed earlier this month that Steve Reed, the environment secretary, had signed off on the appointment of FTI Consulting to assist with contingency planning for putting Thames into a special administration regime.
It further meant that FTI was the frontrunner to act as the company’s administrator, should Thames fail to secure its private sector bailout.
Sky’s City editor Mark Kleinman said that the deal on the table, that would see Thames’s lenders injecting about £5bn of new capital and writing off roughly £12bn of value across its capital structure, was potentially dependent on Ofwat’s handling of the water firm’s fines.
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Administrator lined up for Thames Water
Thames has argued it needs financial space to guarantee its turnaround.
Thames initially had until 20 August to pay the £122.7m sum, but it requested the agreement of a payment plan.
Ofwat’s deal with Thames only kicks the can down the road.
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The regulator said on Wednesday that it had set a “backstop date” of 31 March 2030 for the remaining penalties.
Thames Water said the fines would not be paid for out of customer bills.
It added: “The company continues to work closely with stakeholders to secure a market-led recapitalisation which delivers for customers and the environment as soon as practicable.”
The agreement was announced as the water watchdog prepares to be abolished under government plans to bolster oversight of the industry.
Lynn Parker, senior director of enforcement at Ofwat, said: “This payment plan continues to hold Thames Water to account for their failures but also recognises the ongoing equity raise and recapitalisation process.
“Our focus remains on ensuring that the company takes the right steps to deliver a turnaround in its operational performance and strengthen its financial resilience to the benefit of customers.”