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A body representing more than 90 airlines using Heathrow Airport has threatened to take legal action if a settlement over the costs they incurred from Friday’s day-long closure is not reached.

The chief executive of Heathrow Airline Operators’ Committee Nigel Wicking told Sky News he hoped the matter could be “amicably settled at some point in time” but said, “if we don’t get good enough recourse and repayment in terms of the costs, then yes, there might be a case for legal action”.

“I would hope not. But in some of these situations that’s the only course once you’ve gone through everything else”, he added.

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Heathrow, Europe’s largest airport, was closed from the early hours of Friday morning after a fire at a major electricity substation hit electricity supplies.

No planes were allowed to take off or land, causing flight diversions. About 1,300 flights were impacted with roughly 250,000 passengers affected.

Some flights resumed on Friday evening but airlines faced difficulties and passengers were disrupted due to airline crew being in different parts of the world.

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Mr Wicking also called for an independent investigation of what happened and why recovery took so long.

“Airlines have a regulatory duty to take care of their passengers,” he said. “But in this particular case, we do feel that it was another party that caused the situation.”

Energy secretary Ed Miliband said he was working with energy regulator Ofgem and commissioned the National Energy System Operator to investigate the fire at the substation incident.

‘Appalling’ communication

The head of the airline group representing companies such as British Airways and Virgin Atlantic was also critical of Heathrow’s communication.

He said it was “appalling” that airlines had to wait until midnight on Friday to confirm terminal two would open on Saturday.

The situation was “not justifiable given the amount of money that has been spent on Heathrow over the years and the fact that it is the most expensive airport in the world”.

The hit to airlines

Airlines and suppliers alone could face costs of “at least” £20m for the day of halted operations, said travel expert Paul Charles, a former Virgin Atlantic communications director and chief executive of travel consultancy The PC Agency.

The figure includes an estimate of expenses for passengers, crew accommodation, additional transport, fuel and other costs for the aircraft themselves.

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Heathrow re-opens: govt orders probe

Analysts at investment bank Jefferies said compensation for delays could knock 1% to 3% off profits at BA and Aer Lingus parent company IAG.

But the outage could be considered a force majeure event, meaning passengers would not be entitled to compensation, according to the head of the Spanish airlines association Javier Gandara.

Heathrow response

Heathrow has been contacted for comment.

Its CEO Thomas Woldbye said in a post on LinkedIn today he was “proud” of how the airport responded to the outage.

He said: “So, was I proud of the situation we found ourselves in? Of course not.

“But I am incredibly grateful for, and proud of, what was achieved to get us out of the situation in such a short amount of time by teams of people we all rely on across the entire airport eco-system, but who rarely get the credit they deserve.”

Mr Woldbye previously said a backup transformer failed during the power outage, meaning systems had to be closed in line with safety procedures so power supplies could be restructured from two remaining substations.

Transport Secretary Heidi Alexander said the airport took the decision to suspend flights because it needed to reboot systems after switching to a different power supply.

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British woman dies from rabies – as family speak out to ‘prevent this happening to others’

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British woman dies from rabies - as family speak out to 'prevent this happening to others'

A British grandmother has died after contracting rabies from a “slight scratch” from a puppy during a holiday in Morocco, her family has said.

Yvonne Ford’s daughter said she travelled to the North African country in February but did not become ill until two weeks ago.

Robyn Thomson said in a Facebook post: “Our family is still processing this unimaginable loss, but we are choosing to speak up in the hope of preventing this from happening to others.

“She was scratched very slightly by a puppy in Morocco in February. At the time, she did not think any harm would come of it and didn’t think much of it.

“Two weeks ago she became ill, starting with a headache and resulted in her losing her ability to walk, talk, sleep, swallow. Resulting in her passing.”

Yvonne Ford
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Yvonne Ford went to Morocco in February, her family said. Pic: Facebook

Ms Ford, from Barnsley, South Yorkshire, was diagnosed with the virus at Barnsley Hospital.

The UK Health Security Agency (UKHSA) said health workers and close contacts were being assessed and offered vaccination when necessary.

It said there was no risk to the wider public because there is no evidence rabies can be transmitted between people.

What is rabies and how is it treated?

Rabies is caused by a virus invading the central nervous system.

It is spread by mammals – such as cats, dogs, bats, raccoons and foxes – but in the UK it’s only found in some bats, according to the NHS.

Once symptoms appear, it is almost always fatal, according to the World Health Organisation (WHO).

The first symptoms can mirror a flu, while later symptoms include numbness or tingling in the affected area, hallucinations, anxiety, difficulty swallowing or breathing, nausea, vomiting, agitation, excessive saliva and paralysis.

But if seen to promptly after a bite, scratch or lick by an animal that may carry the virus, treatment is usually very effective at preventing the condition.

Treatment usually involves two or more doses of the rabies vaccine or a medicine called rabies immunoglobulin, which is a liquid administered to the wound and is only required if the patient has not had the rabies vaccine or has a weakened immune system.

The rabies vaccine is recommended if you’re travelling to a part of the world where rabies is more common.

Around 60,000 people die every year from rabies worldwide, with the majority in Africa and Asia, according to the WHO.

Read more about rabies, and how to avoid getting it, here.

Dr Katherine Russell at the UKHSA said: “I would like to extend my condolences to this individual’s family at this time.

“If you are bitten, scratched or licked by an animal in a country where rabies is found then you should wash the wound or site of exposure with plenty of soap and water and seek medical advice without delay in order to get post-exposure treatment to prevent rabies.”

The UKHSA urges travellers to rabies-affected countries, for example in Asia and Africa, to avoid contact with dogs, cats and other animals wherever possible and check whether a vaccination is needed before travelling.

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There have been six cases of human rabies associated with animal exposure abroad that have been reported in the UK between 2000 and 2024.

This includes a case in 2012, when a UK resident died after being bitten by a dog – the most common source of infection in most parts of the world – in South Asia.

The latest case was in 2018, when another Briton died after being bitten by a cat in Morocco.

Latest World Health Organisation figures show a number of deaths from rabies in Morocco have been reported every year from 2010 to 2022.

Rabies does not circulate in either wild or domestic animals in the UK, although some species of bats can carry a rabies-like virus. No human cases of rabies acquired in the UK from animals other than bats have been reported since 1902.

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Cole Cooper death: Grieving mum alleges ‘third party’ involved

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Cole Cooper death: Grieving mum alleges 'third party' involved

The grieving mother of a Scottish teenager who vanished for almost five weeks has told Sky News she believes a “third party” was involved in her son’s death – but police say there’s “no evidence” of that.

Cole Cooper, 19, was discovered dead in woods near Falkirk earlier this month following a missing persons inquiry his relatives don’t believe was taken seriously enough by police.

He was last seen on CCTV in May after leaving a house party, but police later revealed a former school friend had spoken to Cole a few days later nearby.

Speaking exclusively to Sky News, his mother Wendy Stewart, 42, revealed her son had “various arguments” in the days and hours before he disappeared.

Wendy&Aimee
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Cole’s mum Wendy (L) and his aunt Aimee

In an emotional interview, she said: “He was only 19, he should never have been taken. I am never going to see him again. I never got a chance to give him a last cuddle and hold his hand.

“Someone has taken that away from me far too soon. Whether it be intentionally or unintentionally, I do believe there has been some involvement by a third party and the result is the death of Cole.”

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The family, who organised a local vigil in Cole’s memory last weekend, have vowed to get “justice”.

Asked what that means, Ms Stewart told Sky News: “Finding the culprit and getting justice that way. Finding the person that is responsible for the death of my child.”

Police previously said 400 residents were spoken to during door-to-door enquiries and more than 2,000 hours of CCTV footage was collected.

The 19-year-old’s death is being treated as “unexplained”, with a top police officer saying “at this time there is no evidence of any third party involvement”.

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Cole Cooper's mother Wendy Stewart, comforts her son Coby, 10 and daughter Casia, 11, during a vigil at the Glenskirlie Hotel in Banknock, f
Image:
A vigil was held in Banknock for Cole Cooper. Pic: PA

Cole’s aunt Aimee Tennie, 32, revealed the family’s anger over the police handling of the case as they attempt to find out what happened.

She said: “We are aware of small details surrounding the weekend leading up to it with arguments. He had a few arguments over that weekend. We want the details re-examined thoroughly.”

Sky News put all of the family’s concerns and allegations to Police Scotland.

The force initially swerved our questions and responded saying: “Enquiries remain ongoing.”

In an update later on Wednesday morning, Detective Chief Inspector Bob Williamson said: “We are carrying out significant enquiries into Cole’s death, however, at this time there is no evidence of any third party involvement.

“It is vital that we establish the full circumstances leading up to Cole’s death so that we can provide some answers to his family.

“The thoughts of everyone involved in this investigation are very much with his family and friends and officers will continue to offer them support and keep them informed as our enquiries progress.”

Ms Stewart claimed the probe has been handled “shockingly” with a failure to take her son’s disappearance seriously.

The 42-year-old said: “I have had to scream and shout from rooftops to be heard by the police. I don’t think they have handled it well.

“The police really need to take accountability and listen to families, they are reporting a missing child and understand the family knows their child best.”

Cole’s loved ones still have not been told when his body will be released to allow them to lay him to rest.

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Sisters drowned in pools in Eryri (Snowdonia) National Park, inquest told

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Sisters drowned in pools in Eryri (Snowdonia) National Park, inquest told

Two sisters drowned in pools in Wales’s largest national park, an inquest has heard.

Hajra Zahid, 29, and Haleema Zahid, 25, were pulled from pools on the Watkin Path – one of the six main routes to the summit of Yr Wyddfa, or Snowdon, in North Wales on 11 June.

North Wales Police said officers were called to the scene in Eryri National Park, also known as Snowdonia, at 9.31pm after they received a report that a woman had been pulled from the water, and another was said to be in the pools.

Both sisters, who were born in Pakistan but lived in Maltsby, Rotherham, South Yorkshire, were pronounced dead at the scene before 11pm.

Inquests into their deaths were opened at the Dafydd Orwig Chamber in Caernarfon on Wednesday, and assistant coroner for north-west Wales, Sarah Riley, said they “sadly both died as a result of drowning”.

“Investigations continue in terms of how they came by their death and the inquest is therefore adjourned to allow for completion of those investigations,” she added, as she offered her condolences to the sisters’ family and friends.

The coroner said the siblings “had travelled to the Nant Gwynant area with friends from university”, with a friend later identifying the University of Chester students.

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Vice-chancellor of the University of Chester, Professor Eunice Simmons, said: “The University of Chester community is in mourning for the tragic loss of Haleema Zahid and Hajra Zahid and our heartfelt sympathies are with their families and friends during this incredibly difficult time.

“Haleema and Hajra had joined Chester Business School earlier this year on the Master’s in International Business course.

“They touched the lives of many here at Chester – their friends, the cohort on their course and the staff who taught them – and they will be deeply missed.”

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