Harrods has revised the terms of a compensation scheme to be offered to hundreds of sexual abuse victims of the department store’s former owner, Mohamed al Fayed, ahead of its formal launch this week.
Sky News has learnt that lawyers for Harrods have increased the maximum potential payout for survivors of Mr al Fayed from roughly £330,000 to a sum closer to £400,000, following consultation with claimants’ legal representatives.
Sources said final proposals for the compensation scheme would be published on Monday – although some victims may still face a lengthy wait to receive their payouts.
Harrods, which is owned by a Qatari sovereign wealth fund controlled by the Gulf state’s ruling family, said last year that it was “utterly appalled” by the disclosure that Mr al Fayed had sexually abused numerous female employees during his 25-year ownership of the Knightsbridge store.
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4:09
‘It was horrific’
People close to the talks about the compensation scheme said the final proposals included general damages lump sums of up to £110,000 or £200,000 – with the higher figure available to claimants willing to submit to psychiatric assessments arranged by the company.
These figures are unchanged from draft proposals which were subject to consultation in recent weeks, although other elements of the proposed compensation payments have been revised upwards, with the effect of increasing the potential maximum sums that could be paid out, the people added.
The redress scheme is being coordinated by MPL Legal, an Essex-based law firm.
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Last weekend, Sky News reported the contents of a document produced by MPL Legal which said that victims of Mr al Fayed who chose a “non-medical pathway” – which would not require any form of medical assessment – would be eligible for “general damages limited to compensation for sexual assault of up to £110,000”, with “aggravated damages [of] up to £15,000”, and “wrongful testing fixed payment(s) up to £7,500”.
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‘Al Fayed’s language was very sexualised’
Claimants who agreed to an assessment by a scheme consultant psychiatrist – referred to in the document as the “medical pathway” – would be eligible for general damages of up to £200,000, further payments equivalent to those potentially awarded to non-medical claimants, as well as treatment costs “past and future supported by the medical report” and a “work impact payment capped at £110,000”.
The “wrongful testing” payments refer to women who were forced to undergo unnecessary and intrusive medical examinations demanded by Mr al Fayed, while the “work impact payments” relate to loss of earnings triggered by, for example, the unjustified termination of victims’ employment at Harrods.
One source said the revised maximum compensation sum to be disclosed on Monday was now expected to be between £350,000 and £400,000.
The requirement to undergo a psychiatric assessment by a medical practitioner selected by Harrods in order to access the largest payouts risks angering claimants who have endured years of psychological trauma after being abused by Mr al Fayed.
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‘Many more’ likely abused by Fayed
A person close to the store said this was a necessary legal step.
External law firms which have been organising separate cases against Harrods are likely to argue that the terms being published on Monday are not sufficiently generous, and impose too many legal restrictions and disclosure obligations on victims of the store’s former owner.
Depending upon how many women submit compensation claims either through the MPL Legal scheme or via another law firm, Harrods’ compensation bill is ultimately expected to run to tens of millions of pounds.
A Harrods spokesperson reissued a statement previously given to Sky News, saying: “It would be premature for us to comment on the nature and details of a scheme that is currently under consultation.
“We are actively inviting the valuable input from Survivors and their legal representatives to establish the final scheme that aims to be survivor-first, trauma-informed, and fair in its approach to compensation.
“Further updates will be provided once the consultation period is complete.”
According to a website set up by MPL Legal for the purposes of administering the scheme, “Harrods and MPL Legal are undertaking a period of consultation regarding the compensation scheme in which we will receive detailed feedback from interested parties, including several legal firms representing survivors, leading Counsel and Dame Jasvinder [Sanghera], the Independent Survivor Advocate”.
“It is anticipated the final compensation scheme will be published and survivors will be able to access application forms from 31 March 2025.”
Mr al Fayed, who died in 2023, owned Harrods for a quarter of a century, selling it in 2010 to Qatar Holding for £1.5bn.
Mr al Fayed also owned Fulham Football Club, as well as the Ritz Hotel in Paris, for a number of years.
The MPL Legal document previously reported by Sky News said the redress scheme would “provide options for survivors – an alternative route to the court process”, and that it would “hopefully avoid an adversarial approach which also risks retraumatising survivors”.
It added that the scheme would be “as inclusive as possible – we want the scheme to work for as many survivors as we can”.
Under the heading “Scheme principles”, MPL said it represented “an alternative to litigation, but a survivor can leave the scheme at any time and pursue the claim through the court system”.
It said it hoped that law firms engaging with the scheme “will ensure survivors receive 100% of the compensation”.
“The level of compensation available through the scheme has been designed to mirror the court’s approach,” it added.
Last October, lawyers acting for victims of Mr al Fayed said they had received more than 420 enquiries about potential claims, although it is unclear how many more have come forward in the six months since.
On Friday, the social fabric of England and Wales might be changed forever.
MPs are set to vote on the assisted dying bill and supporters are confident that they have the numbers to win.
But the hugely controversial legislation polarises opinion. Communities remain divided, and medical colleagues can’t agree.
Three royal colleges have withdrawn support for the bill in its current form. They want more time to be given for further scrutiny of the legislation.
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How will the assisted dying bill work?
Frank Sutton does not have time. When we went to Frank’s home in East Dulwich, London, last November to watch the vote unfold she already had terminal liver disease and cancer.
As the vote was passed with a majority of 55, Frank broke down in tears and said: “Finally, I can die in peace.”
Frank is unlikely to live long enough to see assisted dying introduced in England and Wales. If the legislation passes, it will be introduced in four years.
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Frank now suffers from diabetes and fibromyalgia.
She said: “On top of everything I’ve got, to start developing more comorbidities, I have a massive thought in my head, which I live with every day, which is, is my body, am I on the road to the end, you know, is my body just giving up?
“I mean, I was taking morphine anyway for pain, but now I’m living on morphine, and that’s not a life that you want.”
But even as MPs prepare to vote, many important questions remain over who will take responsibility for determining a patient’s mental capacity and their prognosis. The Royal College of Psychiatrists said it was approaching Friday “with trepidation”.
Image: Dr Annabel Price, the Royal College of Psychiatrists’ lead on assisted dying
Dr Annabel Price, the RCPsych’s lead on assisted dying, told Sky News: “If this bill as it stands proceeds through the rest of the parliamentary process, we as psychiatrists are left in a situation where there are so many unknowns about what is expected of us, about what patients can expect and about the safety of the process.
“We will continue to engage and there may be opportunities for reconsideration at further points in the bill. But yes, I approach this professionally with trepidation.”
The Royal College of GPs says the assisted dying process should happen outside of general practice.
Dr Susi Caesar is in favour of the bill being passed and feels it is okay for the medical community to be so divided on the issue.
She said: “I think people have the right to make their own choices and absolutely I would not want to see anybody forced into being part of this process who didn’t. Our current system is broken and this law would go a long way towards fixing it, at least for a certain group of people.”
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Psychiatrists raise assisted dying concerns
But the Royal Colleges of Physicians (RCP) also has reservations about the bill in its current form.
It says it would be hard for a panel of experts who have no connection to a patient requesting an assisted death to determine if the person is being coerced or has mental capacity.
Dr John Dean, clinical vice president at the RCP has concerns, saying: “Currently decisions clearly are made by patients but agreed by single doctors and then the social worker and psychiatrists are not meeting the patient and those that have been caring for them.
“This has to be done in keeping with modern clinical practice which is complex decisions made with patients and families by teams.”
But for patients like Frank, these concerns have not changed her mind.
She said: “I’m praying for Friday that it still goes through because, like I said, it’s not going to happen in my lifetime, but the thought that people like me who still try to look nice, who still tried to have a life and everything, that they can just have some peace of mind and they can have a weight lifted off their shoulders knowing that they’re going to be able to do it peacefully with their family.”
A damning report into the faulty Post Office IT system that proceeded Horizon has been unearthed after nearly 30 years – and it could help overturn criminal convictions.
The document, known about by the Post Office in 1998, is described as “hugely significant” and a “fundamental piece of evidence” and was found in a garage by a retired computer expert.
Capture was a piece of accounting software, likely to have caused errors, used in more than 2,000 branches between 1992 and 1999.
It came before the infamous faulty Horizon software scandal, which saw hundreds of sub postmasters wrongfully convicted between 1999 and 2015.
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What is the Capture scandal?
The ‘lost long’ Capture documents were discovered in a garage by a retired computer expert who came forward after a Sky News report into the case of Patricia Owen, a convicted sub postmistress who used the software.
Adrian Montagu was supposed to be a key witness for Pat’s defence at her trial in 1998 but her family always believed he had never turned up, despite his computer “just sitting there” in court.
Mr Montagu, however, insists he did attend.
He describes being in the courtroom and adds that “at some point into the trial” he was stood down by the barrister for Mrs Owen with “no reason” given.
Image: Adrian Montagu was supposed to be a key witness for Pat’s defence
Sky News has seen contemporaneous notes proving Mr Montagu did go to Canterbury Crown Court for the first one or two days of the trial in June 1998.
“I went to the court and I set up a computer with a big old screen,” he says.
“I remember being there, I remember the judge introducing everybody very properly…but the barrister in question for the defence, he went along and said ‘I am not going to need you so you don’t need to be here any more’.
“I wasn’t asked back.”
Image: The ‘lost long’ Capture documents were discovered in a garage
Sky News has reached out to the barrister in Pat Owen’s case who said he had no recollection of it.
‘An accident waiting to happen’
The report, commissioned by the defence and written by Adrian Montagu and his colleague, describes Capture as “an accident waiting to happen”, and “totally discredited”.
It concludes that “reasonable doubt exists as to whether any criminal offence has taken place”.
It also states that the software “is quite capable of producing absurd gibberish”, and describes “several insidious faults…which would not be necessarily apparent to the user”.
All of which produced “arithmetical or accounting errors”.
Sky News has also seen documents suggesting the jury in Pat Owen’s case may never have seen the report.
What is clear is that they did not hear evidence from its author including his planned “demonstration” of how Capture could produce accounting errors.
Image: But flaws were found within it
Pat Owen was convicted of stealing from her Post Office branch in 1998 and given a suspended prison sentence.
Her family describe how it “wrecked” her life, contributing towards her ill health, and she died in 2003 before the wider Post Office scandal came to light.
Her daughter Juliet said her mother fought with “everything she could”.
“To know that in the background there was Adrian with this (report) that would have changed everything, not just for mum but for every Capture victim after that, I think is shocking and really upsetting – really, really upsetting.”
Image: Pat died before the contents of the report came to light
The report itself was served on the Post Office lawyers – who continued to prosecute sub postmasters in the months and years after Pat Owen’s trial.
‘My blood is boiling’
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‘They knew software was faulty’
Steve Marston, who used the Capture software in his branch, was one of them – he was convicted of stealing nearly £80,000 in September 1998.
His prosecution took place four months after the Capture report had been served on the Post Office.
Steve says he was persuaded to plead guilty with the “threat of jail” hanging over him and received a suspended sentence.
He describes the discovery of the report as “incredible” and says his “blood is boiling” and he feels “betrayed”.
“So they knew that the software was faulty?,” he says. “It’s in black and white isn’t it? And yet they still pressed on doing what they did.
“They used Capture evidence … as the evidence to get me to plead guilty to avoid jail.
“They kept telling us it was safe…They knew the software should never have been used in 1998, didn’t they?”
Steve says his family’s lives were destroyed and the knowledge of this report could have “changed everything”.
He says he would have fought the case “instead of giving in”.
“How dare they. And no doubt I certainly wasn’t the last one…And yet they knew they were convicting people with faulty software, faulty computers.”
Image: Steve’s prosecution took place four months after the Capture report had been served on the Post Office
The report is now with the Criminal Cases Review Commission, the body investigating potential miscarriages of justice, which is currently looking into 28 Capture cases.
A fundamental piece of evidence
Neil Hudgell, the lawyer representing more than 100 victims, describes the report as “hugely significant”, “seismic” and a “fundamental piece of evidence”.
“I’m as confident as I can be that this is a good day for families like Steve Marston and Mrs Owen’s family,” he says.
“I think (the documents) could be very pivotal in delivering the exoneration that they very badly deserve.”
He also added that “there’s absolutely no doubt” that the “entire contents” of the “damning” report “was under the noses of the Post Office at a very early stage”.
Image: Pat Owen
He describes it as a “massive missed opportunity” and “early red flag” for the Post Office which went on to prosecute hundreds who used Horizon in the years that followed.
“It is a continuation of a theme that obviously has rolled out over the subsequent 20 plus years in relation to Horizon,” he says.
“…if this had seen the light of day in its proper sense, and poor Mrs Owen had not been convicted, the domino effect of what followed may not have happened.”
What the Post Office said
Sky News approached the former Chief Executive of the Post Office during the Capture years, John Roberts, who said: “I can’t recall any discussion at my level, or that of the board, about Capture at any time while I was CEO.”
A statement from the Post Office said: “We have been very concerned about the reported problems relating to the use of the Capture software and are sincerely sorry for past failings that have caused suffering to postmasters.
“We are determined that past wrongs are put right and are continuing to support the government’s work and fully co-operating with the Criminal Cases Review Commission as it investigates several cases which may be Capture related.”
A Department for Business and Trade spokesperson said: “Postmasters including Patricia Owen endured immeasurable suffering, and we continue to listen to those who have been sharing their stories on the Capture system.
“Government officials met with postmasters recently as part of our commitment to develop an effective and fair redress process for those affected by Capture, and we will continue to keep them updated.”
Around 30,000 deaths will be linked to toxic air in the UK in 2025, according to a report from leading doctors, as they urged the government to “recognise air pollution as a key public health issue”.
The Royal College of Physicians (RCP) warned that around 99% of the population in the UK are breathing “toxic air”.
The report says there is “no safe level” of air pollutants while noting how exposure to air pollution can shorten life by 1.8 years on average.
That is “just behind some of the leading causes of death and disease worldwide”, including cancer and smoking, the authors wrote.
The college has called on the government to take action to tackle the issue, as it urged ministers to “recognise air pollution as a key public health issue”.
In the forward of the report, England’s chief medical officer, Professor Sir Chris Whitty, said: “Air pollution remains the most important environmental threat to health, with impacts throughout the life course.
“It is an area of health where the UK has made substantial progress in the last three decades with concentrations of many of the main pollutants falling rapidly, but it remains a major cause of chronic ill health as well as premature mortality.
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“Further progress in outdoor air pollution will occur if we decide to make it, but will not happen without practical and achievable changes to heating, transport and industry in particular.
“Air pollution affects everybody, and is everybody’s business.”
The report also highlights the economic impact of air pollution as it has an estimated cost of £27bn a year in healthcare costs and productivity losses.
Dr Mumtaz Patel, president of the RCP, said: “Air pollution can no longer be seen as just an environmental issue – it’s a public health crisis.
“We are losing tens of thousands of lives every year to something that is mostly preventable and the financial cost is a price we simply cannot afford to keep paying.
“We wouldn’t accept 30,000 preventable deaths from any other cause. We need to treat clean air with the same seriousness we treat clean water or safe food. It is a basic human right – and a vital investment in our economic future.”