Chloe Leighton is crammed into the disabled toilet of a busy pub, pleading on the phone with her social worker to find her a place to stay for the night.
She records the conversation because she doesn’t trust anyone anymore. What makes her situation even more perilous is that Chloe is disabled and autistic.
Until recently, the 33-year-old’s life was happy and stable.
Image: Chloe Leighton ended up homeless after her father was unable to care for her
Then last November, her father had a stroke and was unable to care for her, leaving her alone.
“Dad would keep me safe from all these people. He was the barrier,” she says.
Due to her vulnerabilities, her local council in Buckinghamshire had a legal duty to find her emergency accommodation and social care support – except she says that hasn’t happened.
At first, the council, then friends and family paid for hotel accommodation, but the money ran out and now Chloe has nowhere to go.
“Nobody knows what to do with me,” she explains. “I fall through the gaps.”
Image: Chloe with her father
‘Mould and antisocial behaviour’
The law says that any accommodation must be suitable for Chloe’s needs, but if she refuses somewhere, the council doesn’t have to do anymore to house her – but it can still support her.
So when the council offered her a place in a hostel with a bad reputation in a rural location she refused it.
Image: Chloe was offered accommodation here by the council
Around 160,000 households live in temporary accommodation in the UK – and even though it costs councils £2.3bn per year – the quality of it is often poor.
Sky News saw the hostel Chloe was offered. Residents there told us there was mould and antisocial behaviour.
They urged anyone offered a place there to turn it down.
Chloe struggled to arrange a visit to the hostel and wasn’t confident her social care needs would be met there.
A few weeks after she refused the hostel, the council wrote to her, explaining that they no longer have an obligation to find her accommodation.
The pub she was sheltering in had closed. Her friends and family could no longer pay for hotels.
With neither side backing down, Chloe faced her first night on the streets.
Image: Chloe, pictured, took shelter in a pub when she was left with nowhere to go
That’s where I found her, scared and alone in the cold.
“I don’t know what to do, I’ve never been like this before,” she said.
I decided to phone the police.
While I was on hold, Chloe received a call from the out-of-hours housing department, who were made aware that we were filming the exchange.
Image: Nick Martin phoned the police after finding Chloe on the streets
Chloe’s disability needs not met
After weeks of refusing to give her alternative accommodation, she was offered a place at a hotel a short distance away and she accepted.
But when she arrived, there was a problem.
The room wasn’t wheelchair accessible.
She couldn’t use the toilet in the room or anywhere else in the hotel.
Her fears of not being given suitable accommodation were realised. It was 3am.
Image: Chloe was unable to access the bathroom in the room she was offered
A Buckinghamshire Council spokesperson said: “We stand by the actions of our staff and as an organisation in regard to the content featured in this piece. We take our duty of care extremely seriously in regard to any resident who presents to us with housing and/or social care need and follow process and procedures rigorously and to the letter.
“We cannot discuss details of any individual case but do recognise the incredibly difficult circumstances any individual or household will be experiencing if they have come to us for help. We keep the person at the heart of all we do, doing what we can to tailor our support offer to their individual needs.
“Some cases can be long and complex, involving various stages that may include an emergency response, other offers of support and ultimately, we aim to provide a long-term solution that meets the needs of the individual or household. At all points in the process, any individual or household has a right to decline any support or options put to them. In such circumstances the council continues to work with the individual or household to seek a solution to meet their needs, within our statutory duties and the resources available to us.”
Last year council adult social care budgets were overspent by nearly £600m, according to the Association of Directors of Adult Social Services.
A government spokesperson told us they had “inherited a devastating housing crisis and a social care system” that they are committed to fixing.
They pointed to their provision of the “largest-ever cash boost in homeless prevention services”, adding that they were also “delivering £26bn for health and social care” and had appointed Baroness Louise Casey to lead an independent commission “to build a social care system that is fair and affordable for all”.
Image: Chloe says the system is broken
Our few days with Chloe reveal a complicated story.
It’s about what happens when someone with complex needs comes face to face with a social care system that is chronically underfunded.
The foreign secretary has denounced Israel’s actions in Gaza as “intolerable” but stopped short of saying it had committed genocide.
MPs could be heard shouting “genocide” in the Commons chamber as David Lammy announced the government was suspending its trade negotiations with Israel and summoning Tzipi Hotovely, Israel’s ambassador to the UK, to the Foreign Office.
The UK has also sanctioned a number of individuals and groups in the West Bank which it says have been linked with acts of violence against Palestinians – including Daniella Weiss, a leading settler activist who was the subject of Louis Theroux’s recent documentary The Settlers.
Israel immediately criticised the UK government actions as “regrettable” and said the free trade agreement talks, which ministers have now backed out of, were “not being advanced at all by the UK government”.
Oren Marmorstein, a spokesperson for the Israeli foreign affairs ministry, said: “If, due to anti-Israel obsession and domestic political considerations, the British government is willing to harm the British economy – that is its own prerogative.”
Mr Lammy’s intervention came in response to Israel ramping up its latest military offensive in Gaza and its decision to limit the amount of aid into the enclave.
Tom Fletcher, head of the UN Office for the Coordination of Humanitarian Affairs, accused Israel of “deliberately and unashamedly” imposing inhumane conditions on Palestinians by blocking aid from entering Gaza more than 10 weeks ago.
He also told the UN’s security council last week that it must “act now” to “prevent genocide” – a claim that Israel has vehemently denied.
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Aftermath of strike on Gaza school-turned-shelter
Speaking in the Commons, the foreign secretary said the threat of starvation was “hanging over hundreds of thousands of civilians” and that the 11-week blockade stopping humanitarian aid reaching Gaza was “indefensible and cruel”.
Israeli Prime Minister Benjamin Netanyahu has agreed to allow a limited amount of aid into the besieged enclave in response to global concern at reports of famine.
Mr Lammy said Mr Netanyahu’s govenrment was “isolating Israel from its friends and partners around the world, undermining the interests of the Israeli people and damaging the image of the state of Israel in the eyes of the world”.
“We are now entering a dark new phase in this conflict,” Mr Lammy added.
“Netanyahu’s government is planning to drive Gazans from their homes into a corner of the strip to the south and permit them a fraction of the aid that they need.”
Referring to one of the far-right ministers in Mr Netanyahu’s government, he said Bezalel Smotrich “even spoke of Israeli forces cleansing Gaza, destroying what’s left of residents, Palestinians being relocated, he said, to third countries”.
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Surgeon compares Gaza to ‘killing fields’
MPs from across the house shouted “genocide” as Mr Lammy said: “We must call this what it is. It is extremism. It is dangerous. It is repellent. It is monstrous and I condemn it in the strongest possible terms.”
In the Commons, a number of Labour MPs urged the government to go further against Israel.
Yasmin Qureshi, the Labour MP for Bolton South and Walkden, said there needed to be a “full arms embargo” and said: “Can I ask the foreign secretary what additional steps he’s going to be taking in order to stave off this genocide?”
Another Labour MP told Sky News that while the statement was “better than previously…without a concrete timeline and a sanctioning of responsible ministers, it’s hard to know what tangible difference it will make.”
Israel also believes the offensive will prevent Hamas from looting and distributing humanitarian aid, which itsays strengthens the group’s rule in Gaza.
Mr Netanyahu has defended Israel’s actions in Gaza and reacted angrily to a joint statementpenned by the leaders of the UK, France and Canada, in which they urged Israel to end its military offensive in Gaza and lift restrictions on humanitarian aid allowed into the enclave.
The Israeli prime minister said: “By asking Israel to end a defensive war for our survival before Hamas terrorists on our border are destroyed and by demanding a Palestinian state, the leaders in London, Ottawa and Paris are offering a huge prize for the genocidal attack on Israel on October 7 while inviting more such atrocities.
“No nation can be expected to accept anything less and Israel certainly won’t. This is a war of civilisation over barbarism. Israel will continue to defend itself by just means until total victory is achieved.”
A British doctor working in Gaza has urged world leaders to “stop talking and do something” as he described how people are starving and the “massive extent of destruction”.
Dr Tom Potokar – who has compared Gaza to a “slaugherhouse” because of the bombardment by Israeli forces – is part of a group of British specialist doctors and surgeons currently working in Khan Younis.
Image: Palestinians struggle to get donated food at a community kitchen in Khan Younis. Pic: AP
Sky News spent two days filming with them in Nasser and Amal hospitals – two of the last functioning hospitals in southern Gaza.
They are plastic surgeons and orthopaedic specialists. The operating theatres are a rare zone of calm as the medics work with the war outside and a constant stream of wounded needing urgent treatment.
All the patients are malnourished. Children are suffering the worst. The lack of food and water has made them weak and more vulnerable to their injuries.
Hospitals in Gaza have repeatedly come under attack during the war. The Israel Defense Forces (IDF) claims Hamas has been hiding in them or in tunnels underneath.
Nasser hospital hasn’t escaped. The burns unit was one of the busiest parts of the hospital, until it was destroyed in an airstrike.
The doctors sleep and spend downtime in small living quarters within the hospital itself. Food is one ready meal a day, only 400 calories. The 11-week blockade is affecting everyone.
Image: Destruction in the burns unit at Nasser hospital
Image: A baby is brought into Nasser hospital to be treated for burns
Dr Potokar was working in the European hospital on the western edge of Khan Younis but had to evacuate last week when it came under missile fire and had to close.
He went to Amal hospital next to Nasser and is working again.
He says he’s seen a dramatic change since he was last in Gaza shortly after the Hamas attack on 7 October 2023.
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Aftermath of strike on Gaza school-turned-shelter
“The difference this time I think is the intensity,” he says.
“Back in October to December ’23 was the last time I was here, there was a lot of wounded, and it was very intense as well.
“I think the difference this time is because of the blockade there’s so little stuff getting in, there’s no food getting in so people are starving, there’s very little medical supplies coming in but also the other very noticeable thing is the massive extent of destruction – I mean Khan Younis looks like Stalingrad.”
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Surgeon compares Gaza to ‘killing fields’
Speaking about what he has witnessed in Gaza, Dr Potokar added: “What can you say, it’s horrific, it’s a slaughterhouse. That’s what it is, it’s a slaughterhouse.”
He also urged world leaders to “stop talking and do something”.
Image: Dr Potokar holds ready meals in the hospital
Image: The British doctor with a patient at the Amal hospital
The United Nations says 100 aid trucks were cleared for entry into Gaza on Tuesday, but Tom Fletcher, a former British diplomat who now heads the UN Office for the Coordination of Humanitarian Affairs, warned that 14,000 babies could die in the next 48 hours if they don’t receive urgent aid.
On Monday evening, the IDF-declared combat zone was only a few streets from the Nasser hospital. Drones flew low overhead through the day.
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British surgeon records video diary from Gaza
“An evacuation order for most of Khan Younis went out today, which meant we lost several members of the team,” said Dr Victoria Rose, a plastic surgeon.
“My anaesthetic nurse and Graeme’s orthopaedic colleague had to leave us mid-case to go and evacuate their families to an area of safety.”
Dr Graeme Groom added: “These are people just like you and me, they have their homes, their families, they live normal lives, many are very impressive people and without notice they have to pick up a grab bag and leave… look for food, look for water, look for shelter, but turn up at work each day.”
Image: Dr Graeme Groom in Khan Younis
With the Israeli military operation getting closer, the doctors are also prepared to evacuate at short notice.
Essential supplies have been gathered and packed ready in a storeroom.
But Nasser hospital has the last remaining ICU department in the whole of southern Gaza – one of only two with a working oxygen supply. If it must be evacuated, then the remaining temporary field hospitals would likely be overwhelmed and unable to cope.
A medical student who lost all four limbs due to sepsis has called on people to get the meningitis vaccine to help prevent them going through a similar ordeal.
Lily McGarry was rushed to the University Hospital of Wales in Cardiff with flu-like symptoms in January before her condition rapidly worsened and she went into septic shock.
The 23-year-old was diagnosed with meningococcal septicaemia, a type of blood poisoning caused by the same kind of bacteria that causes the most common form of bacterial meningitis.
Ms McGarry, who is originally from Jersey but was studying in Cardiff, survived two cardiac arrests before spending a fortnight in a coma and more than 100 days in intensive care.
The infection caused severe blood flow issues in her body and, as a result, she had to undergo surgery to amputate all four of her limbs at the Morriston Hospital in Swansea.
As the Cardiff University student begins her rehabilitation, her father Stuart McGarry told The UK Tonight with Sarah-Jane Mee his daughter now wants people to have the meningitis vaccine to help prevent protect them against meningococcal septicaemia.
Image: Lily and Stuart McGarry
Mr McGarry said: “(Lily) wants to get the message out to everyone. The (meningitis) vaccination rate post-COVID for children has dropped off significantly. She just wanted to get the message over to get vaccinated.
“I mean, obviously, Lily proves that it doesn’t work for 100% of the people 100% of the time.
“But the meningitis vaccination programme in the UK has been phenomenally successful… some of the staff at Cardiff hospital hadn’t seen a case like Lily for 10 years. So it’s proven it’s effective. It works. Get it.”
‘Difficult conversations’
Mr McGarry was in Jersey when he received the call from the hospital to say his daughter was unwell.
“It’s the call that no father wants really,” he said.
“They said that I should come over to Cardiff, that Lily was really unwell, and I said, ‘I’ll pack a bag and get a flight tomorrow’ and the nurse said ‘no, you should be here now’.
“Her mum was in Australia when she received the call – so she would have had the flight from hell to come back all the way from Australia to Cardiff.”
Image: Ms McGarry with her family
Mr McGarry said he later had to have a lot of “very difficult conversations” with NHS staff about what would happen to his daughter’s limbs – with doctors telling him that both of her arms and legs would have to be amputated.
“She’s out of intensive care now after 113 days, she is in the rehabilitation section,” Mr McGarry said.
“The narrative has changed to the body that she has got and what she can do with that.
“I had a wobble for a couple of weeks when I was in front of her and was tearful… she looked me in the eye and she said, ‘Dad, I will make the best of my stumps’.
“And she owned the word ‘stumps’… from that I got a lot of strength because I thought, ‘my God, I think she’s got this’.”
A GoFundMe account set up to help raise money for prosthetic limbs for Ms McGarry had raised more than £370,000 as of Tuesday night.
Mr McGarry said: “People have been very generous. So there’s that. And that will give Lily that choice down the road.
“At the moment, though, we’re focused more on the present – the small steps… getting her wounds to heal.
“Theprosthetics – she’s trying now, with just little ones on her arms, just to give her a little bit more independence, which is something she craves.”
Mr McGarry described his daughter as “a delight”, saying: “We went on a walking holiday in the Swiss Alps last year. She was very happy to go walking around, looking at the wonder and the majesty of the Alps, having a nice gooey Swiss fondue and a couple of pints with her dad – it just doesn’t get better.
“She’s the best person I know. She’s my daughter.”