Chloe Leighton is crammed into the disabled toilet of a busy pub, pleading on the phone with her social worker to find her a place to stay for the night.
She records the conversation because she doesn’t trust anyone anymore. What makes her situation even more perilous is that Chloe is disabled and autistic.
Until recently, the 33-year-old’s life was happy and stable.
Image: Chloe Leighton ended up homeless after her father was unable to care for her
Then last November, her father had a stroke and was unable to care for her, leaving her alone.
“Dad would keep me safe from all these people. He was the barrier,” she says.
Due to her vulnerabilities, her local council in Buckinghamshire had a legal duty to find her emergency accommodation and social care support – except she says that hasn’t happened.
Image: Chloe with her father
At first, the council, then friends and family paid for hotel accommodation, but the money ran out and now Chloe has nowhere to go.
“Nobody knows what to do with me,” she explains. “I fall through the gaps.”
‘Mould and antisocial behaviour’
The law says that any accommodation must be suitable for Chloe’s needs, but if she refuses somewhere, the council doesn’t have to do anymore to house her – but it can still support her.
So when the council offered her a place in a hostel with a bad reputation in a rural location she refused it.
Image: Chloe was offered accommodation here by the council
Around 160,000 households live in temporary accommodation in the UK – and even though it costs councils £2.3bn per year – the quality of it is often poor.
Sky News saw the hostel Chloe was offered. Residents there told us there was mould and antisocial behaviour.
They urged anyone offered a place there to turn it down.
Chloe struggled to arrange a visit to the hostel and wasn’t confident her social care needs would be met there.
A few weeks after she refused the hostel, the council wrote to her, explaining that they no longer have an obligation to find her accommodation.
The pub she was sheltering in had closed. Her friends and family could no longer pay for hotels.
With neither side backing down, Chloe faced her first night on the streets.
Image: Chloe, pictured, took shelter in a pub when she was left with nowhere to go
That’s where I found her, scared and alone in the cold.
“I don’t know what to do, I’ve never been like this before,” she said.
I decided to phone the police.
While I was on hold, Chloe received a call from the out-of-hours housing department, who were made aware that we were filming the exchange.
Image: Nick Martin phoned the police after finding Chloe on the streets
Chloe’s disability needs not met
After weeks of refusing to give her alternative accommodation, she was offered a place at a hotel a short distance away and she accepted.
But when she arrived, there was a problem.
The room wasn’t wheelchair accessible.
She couldn’t use the toilet in the room or anywhere else in the hotel.
Her fears of not being given suitable accommodation were realised. It was 3am.
Image: Chloe was unable to access the bathroom in the room she was offered
A Buckinghamshire Council spokesperson said: “We stand by the actions of our staff and as an organisation in regard to the content featured in this piece. We take our duty of care extremely seriously in regard to any resident who presents to us with housing and/or social care need and follow process and procedures rigorously and to the letter.
“We cannot discuss details of any individual case but do recognise the incredibly difficult circumstances any individual or household will be experiencing if they have come to us for help. We keep the person at the heart of all we do, doing what we can to tailor our support offer to their individual needs.
“Some cases can be long and complex, involving various stages that may include an emergency response, other offers of support and ultimately, we aim to provide a long-term solution that meets the needs of the individual or household. At all points in the process, any individual or household has a right to decline any support or options put to them. In such circumstances the council continues to work with the individual or household to seek a solution to meet their needs, within our statutory duties and the resources available to us.”
Last year council adult social care budgets were overspent by nearly £600m, according to the Association of Directors of Adult Social Services.
A government spokesperson told us they had “inherited a devastating housing crisis and a social care system” that they are committed to fixing.
They pointed to their provision of the “largest-ever cash boost in homeless prevention services”, adding that they were also “delivering £26bn for health and social care” and had appointed Baroness Louise Casey to lead an independent commission “to build a social care system that is fair and affordable for all”.
Image: Chloe says the system is broken
Our few days with Chloe reveal a complicated story.
It’s about what happens when someone with complex needs comes face to face with a social care system that is chronically underfunded.
A care worker who reported the alleged abuse of an elderly care home resident, which triggered a criminal investigation, is facing destitution and potential removal from Britain after speaking up.
“Meera”, whose name we have changed to protect her identity, said she witnessed an elderly male resident being punched several times in the back by a carer at the home where she worked.
Sky News is unable to name the care home for legal reasons because of the ongoing police investigation.
“I was [a] whistleblower there,” said Meera, who came to the UK from India last year to work at the home.
“Instead of addressing things, they fired me… I told them everything and they made me feel like I am criminal. I am not criminal, I am saving lives,” she added.
Image: ‘Meera’ spoke up about abuse she said she witnessed in the care home where she worked
Like thousands of foreign care workers, Meera’s employer sponsored her visa. Unless she can find another sponsor, she now faces the prospect of removal from the country.
“I am in trouble right now and no one is trying to help me,” she said.
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Meera said she reported the alleged abuse to her bosses, but was called to a meeting with a manager and told to “change your statement, otherwise we will dismiss you”.
She refused. The following month, she was sacked.
The care home claimed she failed to perform to the required standard in the job.
She went to the police to report the alleged abuse and since then, a number of people from the care home have been arrested. They remain under investigation.
‘Migrants recruited because many are too afraid to speak out’
The home has capacity for over 60 residents. It is unclear if the care home residents or their relatives know about the police investigation or claim of physical abuse.
Since the arrests, the regulator, the Care Quality Commission (CQC), carried out an investigation at the home triggered by the concerns – but the home retained its ‘good’ rating.
Meera has had no reassurance from the authorities that she will be allowed to remain in Britain.
In order to stay, she’ll need to find another care home to sponsor her which she believes will be impossible without references from her previous employer.
She warned families: “I just want to know people in care homes like these… your person, your father, your parents, is not safe.”
She claimed some care homes have preferred to recruit migrants because many are too afraid to speak out.
“You hire local staff, they know the legal rights,” she said. “They can complain, they can work anywhere… they can raise [their] voice,” she said.
Image: Sky’s Becky Johnson spoke to ‘Meera’
Sky News has reported widespread exploitation of care visas and migrant care workers.
Currently migrants make up around a third of the adult social care workforce, with the majority here on visas that are sponsored by their employers.
As part of measures announced in April in the government’s immigration white paper, the care visa route will be closed, meaning care homes will no longer be able to recruit abroad.
‘Whole system is based on power imbalance’
But the chief executive of the Work Rights Centre, a charity that helps migrants with employment issues, is warning that little will change for the tens of thousands of foreign care workers already here.
“The whole system is based on power imbalance and the government announcement doesn’t change that,” Dr Dora-Olivia Vicol told Sky News.
She linked the conditions for workers to poor care for residents.
Image: Work Rights Centre CEO Dr Dora-Olivia Vicol
“I think the power that employers have over migrant workers’ visas really makes a terrible contribution to the quality of care,” she said.
Imran agrees. He came to the UK from Bangladesh, sponsored by a care company unrelated to the one Meera worked for. He says he frequently had to work 14-hour shifts with no break because there weren’t enough staff. He too believes vulnerable people are being put at risk by the working conditions of their carers.
Migrant workers ‘threatened’ over visas
“For four clients, there is [a] minimum requirement for two or three staff. I was doing [it] alone,” he said, in broken English.
“When I try to speak, they just directly threaten me about my visa,” he said.
“I knew two or three of my colleagues, they are facing the same issue like me. But they’re still afraid to speak up because of the visa.”
A government spokesperson called what happened to Imran and Meera “shocking”.
“No one should go to work in fear of their employer, and all employees have a right to speak up if they witness poor practice and care.”
James Bullion, from the CQC, told Sky News it acts on intelligence passed to it to ensure people stay safe in care settings.
Donald Trump may be denied the honour of addressing parliament on his state visit to the UK later this year, with no formal request yet submitted for him to be given that privilege.
Sky News has been told the Speaker of the House of Commons, Sir Lindsay Hoyle, hasn’t so far received a request to invite the US president to speak in parliament when he is expected to visit in September.
It was confirmed to MPs who have raised concerns about the US president being allowed to address both houses.
Kate Osborne, Labour MP for Jarrow and Gateshead East, wrote to the speaker in April asking him to stop Mr Trump from addressing parliament, and tabled an early-day motion outlining her concerns.
“I was happy to see Macron here but feel very differently about Trump,” she said.
“Trump has made some very uncomfortable and worrying comments around the UK government, democracy, the Middle East, particularly around equalities and, of course, Ukraine.
“So, I think there are many reasons why, when we’re looking at a state visit, we should be looking at why they’re being afforded that privilege. Because, of course, it is a privilege for somebody to come and address both of the houses.”
But the timing of the visit may mean that any diplomatic sensitivities, or perceptions of a snub, could be avoided.
Image: France’s President Emmanuel Macron addressed parliament during his state visit this month
Lord Ricketts, a former UK ambassador to France, pointed out that parliament isn’t sitting for much of September, and that could help resolve the issue.
In 2017, he wrote a public letter questioning the decision to give Donald Trump his first state visit, saying it put Queen Elizabeth II in a “very difficult position”.
Parliament rises from 16 September until 13 October due to party conferences.
The dates for the state visit haven’t yet been confirmed by Buckingham Palace or the government.
However, they have not denied that it will take place in September, after Mr Trump appeared to confirm they were planning to hold the state visit that month. The palace confirmed this week that the formal planning for his arrival had begun.
With the King likely to still be in Scotland in early September for events such as the Braemar Gathering, and the anniversary of his accession and the death of Queen Elizabeth on the 8th September, it may be expected that the visit would take place sometime from mid to the end of September, also taking into consideration the dates of the Labour Party conference starting on the 28th September and possibly the Lib Dem’s conference from the 20th-23rd.
Image: Mr Trump has said he believes the trip to the UK will take place in September. Pic: Reuters
When asked about parliamentary recess potentially solving the issue, Ms Osborne said: “It may be a way of dealing with it in a very diplomatic way… I don’t know how much control we have over Trump’s diary.
“But if we can manoeuvre it in a way that means that the House isn’t sitting, then that seems like a good solution, maybe not perfect, because I’d actually like him to know that he’s not welcome.”
A message from the speaker’s office, seen by Sky News, says: “Formal addresses to both Houses of Parliament are not automatically included in the itinerary of such a state visit.
“Whether a foreign head of state addresses parliament, during a state visit or otherwise, is part of the planning decisions.”
Image: Mr Trump made his first state visit to the UK in June 2019 during his first presidency. File pic: Reuters
It’s understood that if the government agrees to a joint address to parliament, the Lord Chamberlain’s office writes to the two speakers, on behalf of the King, to ask them to host this.
It will be Mr Trump’s second state visit.
During his first, in 2019, he didn’t address parliament, despite the fact that his predecessor, Barack Obama, was asked to do so.
It was unclear if this was due to the fact John Bercow, the speaker at the time, made it clear he wasn’t welcome to do so.
However, it didn’t appear to dampen Mr Trump’s excitement about his time with the Royal Family.
Speaking earlier this year, he described his state visit as “a fest” adding “it’s an honour… I’m a friend of Charles, I have great respect for King Charles and the family, William; we have really just a great respect for the family. And I think they’re setting a date for September.”
It is expected that, like Mr Macron, the pageantry for his trip this time will revolve around Windsor, with refurbishment taking place at Buckingham Palace.
Liverpool have retired the number 20 shirt in honour of Diogo Jota – the first time it has made such a gesture.
The club said it was a “unique tribute to a uniquely wonderful person” and the decision was made in consultation with his wife and family.
The number 20 will be retired at all levels, including the men’s and women’s first teams and academy squads.
A statement said: “It was the number he wore with pride and distinction, leading us to countless victories in the process – and Diogo Jota will forever be Liverpool Football Club’s number 20.”
The club called it a “recognition of not only the immeasurable contribution our lad from Portugal made to the Reds’ on-pitch successes over the last five years, but also the profound personal impact he had on his teammates, colleagues and supporters and the everlasting connections he built with them”.
Image: Jota’s wife joined Liverpool players to view tributes at Anfield on Friday. Pic: Liverpool FC
Image: Pic: Liverpool FC
Newly-married Jota died alongside his brother when his Lamborghini crashed in northern Spain on 3 July.