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It has become almost impossible to book a driving test on the government website due to bots on the booking system, driving instructors have told Sky News.

The only official way to book a practical car driving test is through the Driver and Vehicle Standards Agency (DVSA) website.

New test slots are released by the DVSA at 6am every Monday, but “no matter how fast I am, there’s nothing available”, said Aman Sanghera, a driving instructor based in west London.

Driving instructor Aman Sanghera wants 'stronger oversight and regulation' from the DVSA
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Driving instructor Aman Sanghera wants ‘stronger oversight and regulation’ from the DVSA

When asked about the cause, she said: “All of the tests are taken by bots, they are definitely taking over the booking system.”

In this context, bots are automated software designed to mimic human behaviour and programmed to carry out actions like searching for and reserving driving test appointments on the official government website much faster than humans can.

Individuals and companies use bots to block-book driving test slots and then resell them at a profit, which is not illegal, although it is a violation of the DVSA’s terms of use.

Recent data shows the DVSA has closed over 800 business accounts for misuse of its booking service in the past two years.

On average, it takes five months to get a driving test in England – unless you’re willing to pay a middleman hundreds on top of the £62 standard fee.
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It takes five months on average for a test in England – unless you pay a middleman

Ms Sanghera, who has been in the trade for over a decade, said the usage of bots started a few months ago “but is now getting out of hand”.

She said: “I’ve actually heard about driving instructors being approached by certain individuals to then take on their IDs to log in and to run this scam.

“I struggle to actually book a test for my students, which means that by the time my students are logging in, they’ve got no chance.”

Driving instructors can book driving tests on behalf of their pupils using a dedicated service, allowing them to bypass the general queue and potentially secure test slots more efficiently.

As a result, Ms Sanghera said students are “forced to go to third-party sites” to secure “the same test dates which are then available later on during the day at a premium rate of like £200-£300”.

She added: “Given that the DVSA is a government-regulated body, one would expect a more robust and fair system to ensure affordability and accessibility for all candidates.”

The long waiting lists and high demand for tests has led some to take advantage.
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The long waiting lists and high demand for tests has led some to take advantage

The standard test fee is £62, offered by the DVSA, which is responsible for carrying out driving tests in Great Britain.

The biggest concern for the driving instructors Sky News has spoken to, including Ms Sanghera, is “the fact that students are being exploited”.

When Ahmed Ali struggled to find a practical test on the DVSA website, he turned to third-party sites – a decision he now regrets.

Ahmed Ali started looking for a test 2 years ago.
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Ahmed Ali started looking for a test two years ago

He said: “I’ve spent about £650 on driving tests, and I’ve sat zero tests. I’ve given all this money to third-parties that look for cancellations so they could try to get you a faster test.”

But the 20-year-old said that despite making the payments, he “didn’t hear back from them again”, which is illegal.

“When you lose all that money, you get to a point where you can’t really afford to find another driving test,” he said.

“I just feel very frustrated because I’ve spent all this money, all this time into driving, and I haven’t sat a single driving test.”

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The DVSA urged applicants to only book tests via the official Gov.uk website and told Sky News it “deploys enhanced bot protection to help stop automated systems from buying up tests unfairly”.

“These applications, however, are constantly evolving and changing, and DVSA’s work on this is ongoing,” it said.

From Tuesday, the DVSA will require learner drivers to provide 10 full working days’ notice to change or cancel their car driving test without losing the test fee, up from the current three days.

Also part of the DVSA’s crackdown to reduce waiting times is a consultation expected to launch in spring 2025 “to streamline the driving test booking process” and “tighten terms and conditions”.

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Parents of boy whose outbursts left them fearing for their lives say Adolescence ‘touched a nerve’

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Parents of boy whose outbursts left them fearing for their lives say Adolescence 'touched a nerve'

A teenager suddenly becomes violent, his anger towards women fuelled by online influencers, while his parents struggle to process what their son is capable of.

Does this sound familiar?

It’s the story of the hit drama Adolescence – but for Jess and Rob, it’s their life.

Their 14-year-old son Harry’s violence has escalated so rapidly he’s had to be taken into care. We’ve changed all their names to protect their identities.

Until the age of 12, Harry’s parents say he was a “wonderful” son. But they saw a change in his personality, which they believe was sparked by an incident when he was hit by a girl. Soon, he developed an online interest in masculine power and control.

Becky Johnson Adolescence  feature
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Harry’s personality changed after he was assaulted (this image shows an actor in a Sky News reconstruction)

“Harry became obsessed with being strong, and I think he developed a difficulty around certain female people because of the assault,” Jess says.

“He had to be in charge… in every setting,” Rob adds.

Then one night, he punched his mother, Jess. His parents called the police in the hope it would shock him out of doing it again. But, as time went on, the violence escalated.

“We probably must have called the police over 100 times,” Rob says.

One attack was so serious, Jess ended up in hospital. The violence spilled outside the home too as Harry assaulted neighbours and friends.

Then he threatened to stab a teacher.

“Every time we think it can’t get any worse, something else happens and it does get worse,” Rob says. “Unfortunately, him getting hold of a knife is quite likely to happen.”

They say Adolescence, which stars Stephen Graham, Ashley Walters and Owen Cooper, touched a nerve.

Becky Johnson Adolescence  feature
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Jess and Rob say they called the police 100 times (this image shows actors in a Sky News reconstruction)

“My worst fear is that he’s going to end up killing one of us,” says Jess. “If not us, then somebody else…”

It’s a shocking thought for any parent to have. As well as contacting police, the family have tried many times to get help from social services and the NHS for Harry’s deteriorating mental health.

“We’ve been told that we’re using too many resources and accessing too many services,” Rob says. “We tried for 18 months to get him more intensive therapeutic help. At every turn it was ‘no, no, no’.”

Read more:
Starmer backs campaign to show Adolescence in schools
Inside the online gangs where boys compete to be cruel

They have found help with an organisation called PEGS that supports parents who are victims of their own children’s violence.

Becky Johnson Adolescence  feature
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PEGS founder Michelle John says many families struggle to have their concerns taken seriously

Last year it was contacted by over 3,500 families, a 70% increase on 2023. Founder Michelle John says many families struggle to have their concerns taken seriously.

“What we’re hearing time and time again is that referrals are not being picked up because thresholds aren’t being met and perhaps the parent or caregiver isn’t a risk to the child,” she says. “Families are falling through gaps.”

In some parts of the country, local organisations are attempting to fill those gaps. Bright Star Boxing Academy in Shropshire has children referred by schools, social workers and even the police.

Joe Lockley, who runs the academy, says the problem is services that deal with youth violence are “inundated”.

“The biggest cause of the violent behaviour is mental health,” he says. “They lack that sense of belonging and control, and it’s quite easy to gain that from the wrong crowd and getting involved in violence.

“Social media is having a huge impact, especially around that young person’s identity.”

Becky Johnson Adolescence  feature
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Ethan at the Bright Star Boxing Academy

Ethan, 18, agrees. He joined the academy aged 14. By then he had already been arrested several times for getting into fights.

He believes bullying sparked anxiety and depression. “Someone could look at me, I’d be angry,” he says.

“Social media – that’s definitely a massive part. You’ve got so many people that are living this material life. They’ve got loads of money.

“My main thing was seeing people with amazing bodies – I felt I couldn’t reach that point and it made me self-conscious, which would add on to the anger which then turned to hatred towards other people.”

Becky Johnson Adolescence  feature
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Ethan says boxing has helped him turn his life around

Without the support of the boxing academy, he believes, he wouldn’t have been able to turn his life around.

“I would either be in prison or I would have done something a lot worse to myself,” he says.

“It’s just this massive mess in your head where you’ve got a million thoughts at once – you don’t know what to think or how to even speak sometimes,” he adds.

“All we need is someone that’s got the time for us… and the understanding that it’s a war in our heads.”

A government spokesperson told Sky News: “We have seen too many preventable tragedies caused by the failings of mental health services, and it’s unacceptable that young people have not been getting the care and treatment they need to keep them, their families and the wider public safe.

“We are working to ensure children and their families get that help. We are investing over £50m to fund specialist support in schools, launching a Young Futures hub in every community, and providing access to a specialist mental health professional in every school in England.”

Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK

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Suspended surgeon at Addenbrooke’s Hospital in Cambridge named

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Suspended surgeon at Addenbrooke's Hospital in Cambridge named

The suspended surgeon at Addenbrooke’s Hospital in Cambridge has been named as paediatric consultant Kuldeep Stohr.

Eight hundred patients operated on by Ms Stohr are having their cases urgently re-examined, after an external review found nine children whose care fell below expected standards.

The initial review was ordered after concerns were raised by her colleagues.

Sky News has seen a copy of the interim report which details several issues relating to complex hip surgeries performed by the surgeon.

One of the parents whose child was identified in the review showed us a recent letter from the hospital which reported “problems with both judgement and technique” in her child’s surgery.

Ms Stohr, who has been suspended since the end of January, said in a statement: “I always strive to provide the highest standards of care to all my patients.

“I am co-operating fully with the trust investigation and it would not be appropriate to comment further at this time.”

Tammy Harrison
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Tammy Harrison: ‘It was hell’

Left in agonising pain

Tammy Harrison, 12, has cerebral palsy and had surgeries carried out by Ms Stohr. Her operations didn’t work, leaving her in agonising pain.

She said: “My first one was just like trauma. I couldn’t get out of bed for eight weeks. I was either stuck in bed or stuck on the sofa. It was hell.”

Her mum, Lynn, told Sky News: “There is nothing that can put Tammy back to where she was now and that’s the sad thing.

“If I could just click my fingers and have the child back that I had I would do it with a blink of an eye.”

Lynn Harrison
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Ms Stohr operated on Lynn Harrison’s daughter

So far, there’s been no confirmation of any wrongdoing in Tammy’s care.

But her family have a meeting at the hospital this week to find out more.

Read more from Sky News:
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The trust has asked a panel of specialist clinicians to review all the planned operations carried out by Ms Stohr at Addenbrooke’s. One hundred emergency trauma cases will also be looked at.

Addenbrooke’s is a major regional trauma centre and treats serious emergency patients from all over the region.

One clinician at the hospital told Sky News that the review of so many patients was “creating a lot of extra work”, which was “slowing things down” for other patients awaiting treatment.

Addenbrooke's Hospital. File pic: PA
Image:
Addenbrooke’s Hospital. File pic: PA

At least one extra locum consultant has been helping the team, as they work through the caseload.

Trust apologises

Sky News has been told Cambridge University Hospitals Trust had wanted to identify Ms Stohr before but had been threatened with a legal injunction.

The trust has apologised unreservedly to families and patients. But what’s troubling many is the fact concerns were raised about Ms Stohr a decade ago.

Chief executive of Cambridge University Hospitals Trust, Roland Sinker, has set up another review to examine whether opportunities were missed, and action could have been taken sooner.

The Department of Health described the ongoing situation as “incredibly concerning.”

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Starmer promises ‘bold changes’ to rules over electric cars in wake of Trump’s tariffs

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Starmer promises 'bold changes' to rules over electric cars in wake of Trump's tariffs

Sir Keir Starmer promised “bold changes” as he announced he will relax rules around electric vehicles after carmakers were hit by Donald Trump’s tariffs.

The prime minister said “global trade is being transformed” after the US president‘s 25% levy on imported cars, and 10% tariff on other products, came into force.

Jaguar Land Rover has said the firm will “pause” shipments to the US as it looks to “address the new trading terms”.

Trump adviser explains why tariffs put on island inhabited only by penguins

Labour made a manifesto pledge to restore a 2030 ban on the sale of new petrol and diesel cars after it had been rolled back to 2035 by Rishi Sunak’s Conservative government.

Sir Keir Starmer. Pic: Reuters
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Starmer promises to ‘back British business’. Pic: Reuters

Sir Keir will officially confirm the ban in an announcement on Monday but regulations around manufacturing targets on electric cars and vans will be altered, to help firms in the transition.

Luxury supercar firms such as Aston Martin and McLaren will still be allowed to keep producing petrol cars beyond the 2030 date, because they only manufacture a small number of vehicles per year.

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‘Nothing off the table’ over tariffs

Petrol and diesel vans will also be allowed to be sold until 2035, along with hybrids and plug-in hybrid cars.

The government is also going to make it easier for manufacturers who do not comply with the government’s Zero Emission Vehicle (ZEV) mandate, which sets sales targets, to avoid fines, and the levies will be reduced.

Sir Keir said: “I am determined to back British brilliance.

“Now more than ever UK businesses and working people need a government that steps up, not stands aside.

“That means action, not words.”

Officials have said support for the car industry will continue to be kept under review as the full impact of the tariffs announced last week becomes clear.

Transport Secretary Heidi Alexander said the industry deserves “clarity” in the economic context.

She said: “Our ambitious package of strengthening reforms will protect and create jobs, making the UK a global automotive leader in the switch to EVs, all the while meeting our core manifesto commitment to phase out petrol and diesel vehicles by 2030.”

Read more:
Starmer pledges to shelter UK business from tariff storm
Jaguar Land Rover decision sparks anxiety in car-making hub

Mike Hawes, chief executive of the Society of Motor Manufacturers and Traders, said the government had “recognised the intense pressure manufacturers are under”, while Colin Walker, a transport analyst at the Energy and Climate Intelligence Unit, said the ZEV mandate is a “global success story” in driving a surge in sales of electric vehicles.

Tariff impact on UK businesses revealed

Some 62% of UK firms with trade exposure to the US are being negatively impacted by Donald Trump’s tariffs, according to the British Chambers of Commerce.

Its survey of more than 600 businesses also found 32% of firms with trade exposure to the US said they will increase prices in response.

The survey also found 41% of firms with no exposure to the USA said they would be negatively impacted by the tariffs.

Some 44% of firms with exposure to the US said the UK should seek to negotiate a closer trade relationship with the US, while 43% said they wanted closer trade with other markets.

Just under a quarter (21%) said they thought the UK should impose retaliatory tariffs.

The survey also found that 40% of firms considered the 10% tariffs to be better than they had expected.

It comes as KPMG warned US tariffs on UK exports could see GDP growth fall to 0.8% in 2025 and 2026.

The accountancy firm said higher tariffs on specific categories, such as cars, aluminium and steel, would more than offset the exemption on pharmaceutical exports, leaving the effective tariffs imposed on UK exports at around 12%.

Yael Selfin, chief economist at KPMG UK, said: “Given the economic impact that tariffs would cause, there is a strong incentive to seek a negotiated settlement that diminishes the need for tariffs. The UK automotive manufacturing sector is particularly exposed given the complex supply chains of some producers.”

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