Victims of the Post Office Horizon scandal have been urged to take legal action against the government over compensation delays.
In an email to victims seen by Sky News, Post Office campaigner Sir Alan Bates suggested it would be November 2027 before all the claims are finished based on the current rate of progress.
He told them going to court was “probably the quickest way to ensure fairness for all”.
Hundreds of sub-postmasters were wrongfully prosecuted for theft and false accounting after Fujitsu-made accounting software Horizon inaccurately generated financial shortfalls, making it appear money was missing from Post Offices across the UK.
Many other sub-postmasters were made bankrupt, suffered ill health and experienced relationship breakdowns as a result of the falsely generated shortfalls and how the Post Office, a state-owned company, responded.
‘Lawyers taking every opportunity to challenge’
Compensation claims are processed through schemes administered by the Department of Business and Trade (DBT).
Sir Alan said one scheme in particular – the group litigation order (GLO) scheme for the 555 people who successfully took legal action against the Post Office and exposed the scandal – was “a mess”.
“Advice on how to streamline and speed up the scheme which has been offered to the DBT by ourselves, your lawyers and even the DBT Select Committee is ignored out of hand with the feeblest of excuses,” he said.
The government disputed the forecast by Sir Alan that it would take until 2027 for all claims to be settled and said it was “settling claims at a faster rate than ever before”.
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4:27
Sir Alan Bates accepts knighthood
The problem was not unique to the GLO scheme, Sir Alan said, saying administration and application problems beset all four plans for victims impacted in different ways by the miscarriage of justice.
The majority of applicants have had “substantially undervalued offers” from the government, Sir Alan said.
“The DBT lawyers appear to be taking every opportunity to challenge figures when the DBT has already paid for your lawyers to test and verify the claims before they are submitted.
“It appears that the DBT will pay out the smaller claims of about 60 to 80% of value, but the larger, which form the bulk of the outstanding claims, are continually being fought by DBT’s lawyers.”
More information is regularly sought from the victim, which Sir Alan said was “obviously not available” and delayed compensation offers.
“They also seem to be reducing offers by 50% where a spouse is involved, and it seems they will use almost any other tactic to ensure that the DBT does not have to pay out what has already been verified before the claim was submitted.”
Citing figures from the department, Sir Alan’s email said 66 cases had been fully settled in the last six months, with 210 yet to be settled.
The ‘quickest way to fairness’
Sir Alan suggested legal action was the “quickest way to ensure fairness for all”, though he acknowledged that “returning to the courts may seem to be a long haul”.
“There may be other options but the one which is repeatedly mentioned is a judicial review, not just for the GLO Scheme but to include all of the schemes to ensure there is parity in the way victims have, and are, being treated,” the email said.
A new legal action may be appropriate for people who have accepted offers, Sir Alan said, “a new legal action may well be a way of having your claim reassessed once more, this time by the courts”.
Victims from each scheme would need to come forward to move the campaign on, Sir Alan said, as he urged people to “step up”.
Image: Alan Bates speaks to the the media.
Pic: PA
A national fundraising campaign may be needed to cover the costs of this action, the email added, which Sir Alan said he may be able to help set up.
The government had said in October 2023 it was “determined to deliver” the GLO scheme by August 2024 and last year rejected a March 2025 deadline sought by campaigners for all payments to be finalised.
“We will be able to get substantial redress paid out to those individuals by the end of March”, Post Office minister Gareth Thomas told the Commons in December.
Government ‘does not accept forecast’
Responding to Sir Alan’s suggestion it would take until 2027 to settle all claims, a government spokesperson said, “we do not accept this forecast”.
“The facts show we are making almost 90% of initial GLO offers within 40 working days of receiving completed claims. As of 31 March, 76% of the group had received full and final redress, or 80% of their offer.”
“So long as claimants respond reasonably promptly, we would expect to settle all claims by the end of this year.
“We have trebled the number of payments under this government and are settling claims at a faster rate than ever before to provide full and fair redress.”
Mr Reynolds, speaking to reporters in the Lincolnshire town, said that nationalisation was the “likely option at this stage”.
He added: “What we are now going to do, having secured both control of the site and the supply of raw materials, so the blast furnaces won’t close in a matter of days, is work on the future.
“We’ve got the ownership question, which is pressing.
“I was clear when I gave the speech in parliament – we know there is a limited lifespan of the blast furnaces, and we know that what we need for the future is a private sector partner to come in and work with us on that transformation and co-fund that transformation.”
Reynolds rows back
Mr Reynolds said he would look at Chinese firms “in a different way” following the race to save British Steel, but did not rule out their involvement completely.
The comments were at odds with his previous remarks to Sky News’ Sunday Morning With Trevor Phillips,when he said he would not “personally bring a Chinese company into our steel sector” again, describing steel as a “sensitive area” in the UK.
The government has taken over British Steel’s Scunthorpe plant, the last in the UK capable of producing virgin steel, after talks with its Chinese owners, Jingye, broke down.
The company recently cancelled orders for supplies of the raw materials needed to keep the blast furnaces running, sparking a race against time to keep it operational.
Materials secured by the government arrived at the site on Tuesday, but questions remain about the long-term future of British Steel and whether it will be fully nationalised or the private sector will get involved.
Earlier on Tuesday, industry minister Sarah Jones said she is “not ruling out” the possibility of another Chinese partner.
She said having a pragmatic relationship with Beijing, the world’s second-biggest economy, is still important and stringent tests would apply “to a Chinese company as they would to any other company”.
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9:35
China relationship ‘really important’
Asked for clarity on his position during a visit to the port of Immingham, where materials from two ships are being unloaded and transported to the plant, Mr Reynolds said: “I think we’ve got to recognise that steel is a sensitive sector.
“A lot of the issues in the global economy with steel come from production and dumping of steel products… so I think you would look at a Chinese firm in a different way.
“But I’m really keen to stress the action we’ve taken here was to step in because it was one specific company that I thought wasn’t acting in the UK’s national interest, and we had to take the action we did.”
The materials that arrived on Tuesday, including coking coal and iron, are enough to keep the furnaces running for weeks, the Department for Business and Trade said.
They are needed because if the furnaces cool down too much, the molten iron solidifies and blocks the furnaces, making it extremely difficult and expensive to restart them.
Switching off furnaces is a costly nightmare the govt wants to avoid
There’s no switch that easily turns a blast furnace on and off.
Temperatures inside can approach 2,000C and to protect the structure the interior is lined with ceramic insulation.
But the ceramic bricks expand and contract depending on the temperature, and any change needs to be done carefully over several weeks to stop them cracking.
Molten material inside the furnace also needs to be drained by drilling a hole through the wall of the furnace.
It’s a dangerous and expensive process, normally only ever done when there’s a major planned refurbishment.
That’s why the government wants to keep the furnaces at Scunthorpe burning.
The problem is, supplies for the furnaces are running low.
They need pellets of iron ore – the main raw material for making steel.
And they also need a processed form of coal called coke – the fuel that provides both the heat and the chemical reaction to purify the iron so it’s ready to make strong steel alloy.
Without a fresh supply of both the furnaces may have to be turned off in just a fortnight. And that would be a complex, costly nightmare the government wants to avoid.
‘Chinese ownership truly dreadful’
Opposition politicians have accused China of sabotage to increase reliance on its steel products, and want the country to be prevented from future dealings not only with steel but any UK national infrastructure.
Veteran Tory MP Sir Iain Duncan Smith said the government needs to define which industries are “strategic” – and prevent China from being allowed to invest in such sectors.
Liberal Democrats foreign affairs spokesperson Calum Miller said reverting to Chinese ownership would be like finding “your house ransacked and then leaving your doors unlocked”.
Image: Raw materials for the Scunthorpe steel plant
Image: Coking coal is unloaded at Immingham Port. Pic: Reuters
Reform UK leader Nigel Farage took the same position, saying the thought the government “could even contemplate another Chinese owner of British steel is truly dreadful”, and that he would not have China “in our nuclear program, anywhere near our telecoms or anything else”.
“They are not our friends,” he added.
Number 10 said on Monday that it was not aware of any “sabotage” at the plant and there is no block on Chinese companies.
The Chinese embassy has urged the British government not to “politicise” the situation by “linking it to security issues”, saying it is “an objective fact that British steel companies have generally encountered difficulties in recent years”.
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Jingye reported losses of around £700k a day at Scunthorpe, which will now come at a cost to the taxpayer after emergency legislation on Saturday allowed the government to take it over.
During Tuesday morning’s interview round, Ms Jones said the government had offered Jingye money in return for investment and “we think that there is a model there that we could replicate with another private sector company”.
But she said there “isn’t another private sector company there waiting in the wings” currently, and that it may be a “national solution” that is needed.
She said “all of the options” were expensive but that it would have cost more to the taxpayer to allow the site to shut.
A YouGov poll shows the majority of the public (61%) support the government’s decision to nationalise British Steel.
So is Mr Reynolds’ U-turn the result of being nobbled by Number 10? It certainly looks like it, given what appeared to be a Downing Street slap-down on Monday.
And when Sir Trevor said: “There’s a high trust bar now, isn’t there?” Mr Reynolds replied: “Yes, we’ve got to recognise that.”
Two days later, pressed on his Sky News interview during a visit to Immingham docks, he said: “In this case, our difference of opinion on the future was with a specific company.
“I know there’s a lot of interest in the wider UK-China relationship, understandably so. But this was about this company.”
And he added: “I’m really keen to stress the action we’ve taken here was to step in because it was one specific company…”
So that’s clear then? Or is it? What’s changed?
What changed is that on Monday, Number 10 insisted there was no block on China from essential industries, even steel.
The prime minister’s spokesman said: “We already a have a rigorous regime for assessing any involvement in critical infrastructure. That includes looking at the role of China in our supply chains and investment infrastructure.”
Got that, Mr Reynolds? He has now, obviously.
Nigel Farage hasn’t. “The very thought the government could even contemplate another Chinese owner of British Steel is truly dreadful,” the Reform UK leader declared while campaigning in Durham.
“There’s no such thing as a private company in China. They’re all effectively under the control of the Chinese Communist Party. Clearly, the government has learned nothing if they’re prepared to say this.
“I would go further. I wouldn’t have China in our nuclear programme, anywhere near our telecoms or anything else. They are not our friends.”
Guess who agrees with that? “Giving another Chinese firm ownership of British Steel would be like coming home to find your house ransacked and then leaving your doors unlocked!” said an outraged Lib Dem MP, Calum Miller.
No doubt, the Lib Dems are outraged by China’s refusal to allow their MP Wera Hobhouse being denied entry into Hong Kong to visit her newborn grandson. And who can blame them?
Mr Farage also spoke about visiting the Scunthorpe blast furnaces last week, claiming: “Not, by the way, an out-of-character thing for me to do, because I worked for 22 years in the metals business before getting involved in politics.”
Really? The metals business? Well, Mr Farage certainly has some brass neck. He was, in fact, a commodities trader in the City of London. OK, so presumably those commodities did include metal.
And what of the government? Despite Mr Reynolds accusing Mr Cameron and Mr Osborne of naivety, Sir Keir Starmer’s senior ministers have actively wooed China too.
Rachel Reeves, the chancellor, visited China in January to promote “new opportunities” for investment. Ed Miliband, the energy secretary, signed up to close ties with China on energy during a visit last month and Douglas Alexander, the trade minister, has been in China this week.
Yet former Tory leader Sir Iain Duncan Smith has insisted ministers must ban China from critical infrastructure and claimed former Labour prime minister Clement Attlee “would be turning in his grave”.
And what of Margaret Thatcher and her famous quote? Well, it was the Iron Lady herself who privatised British Steel in the 1980s – and opened the door to Chinese involvement.
Speaking to UnHerd, Vance said: “I think there’s a good chance that, yes, we’ll come to a great agreement that’s in the best interest of both countries.”
Behind the scenes, for many weeks – since well before Donald Trump‘s ‘Liberation Day’ nearly two weeks ago – British trade negotiators led by the UK’s ambassador to the US, Lord Mandelson, have been negotiating as best they could with the US administration.
Their engagement with officials close to Mr Trump has facilitated ministerial meetings and White House-Downing Street phone calls.
I am told the UK is “now in the deal space”. Another source told me the UK was “in the foothills” of a deal. But it has not been straightforward, and there is some distance to go.
Prior to Trump’s Liberation Day, there had been some hope that the UK would achieve some sort of deal to avoid them. But it was clear quite quickly that Mr Trump needed his ‘moment’.
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9:20
Trump Tariffs: How the 10 days unfolded
Many foreign diplomats, including the British, negotiating on their countries’ behalf, were also struggling to achieve substantive negotiations because even those close to the president were not clear on his views, his choices and where he would ‘land’ on issues.
This, incidentally, is an issue that can be applied to many aspects of this Trump administration. “It’s always quite speculative,” one European diplomat said to me.
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14:53
Trump meets ‘coolest dictator’
The clamour for engagement
The challenge since Liberation Day has been to re-engage the White House with the offers already laid out over the past few months. Many countries have been doing this. You can imagine the clamour for engagement.
A key question is whether the baseline tariff of 10% (applied to Britain – and now to everyone else following the 90-day pause) is negotiable. Mr Vance’s language seems to suggest it is.
Image: Sir Keir, Mr Trump and JD Vance in the Oval Office in February. Pic: Reuters
A deal then between the UK and the US may be “in the foothills”. Watch for a deal with Australia too soon.
But to call it a ‘trade deal’ with the UK would be misleading. It’s an ‘economic deal’ to reduce the tariffs. It is, however, a large step forward for the UK, which has been trying to engage America in closer trade alignment since Brexit.
Questions remain
The details of any deal will be fascinating, and it is where the controversy will be. Will the UK reduce its trade barriers on US vehicles? Will this impact UK road safety standards?
Will the UK make it easier for US farmers to sell in the UK? And if so, what will struggling UK farmers make of this? Will UK food standards (currently aligned with the EU) need to be lowered?
The desired ‘landing zone’ here for the UK would be improved market access for American farmers, but only in areas where the US meets UK standards.
Watch too for a deal on digital services. At the moment, the UK taxes here hit US tech companies.
So we’re in the foothills, but there is a climb ahead still, and on an untrodden, unpredictable path.