Gatwick is the UK’s worst airport for flight delays for the second year running, according to new data from the Civil Aviation Authority (CAA).
After suffering from continued air traffic control (ATC) disruptions, departures from the West Sussex airport were delayed by more than 23 minutes on average in 2024.
In 2023, its flights were delayed by nearly 27 minutes – so the airport, which is the UK’s second busiest, has seen an improvement.
A spokesperson said the airport had a “robust plan” to improve things further in 2025, including a new method to separate arriving aircraft, and trialling the co-ordination of connecting jet bridges to planes remotely.
They said Gatwick remains “the world’s most efficient single-runway airport, with flights departing or arriving every 55 seconds”.
Gatwick was badly impacted by ATC staff shortages both in Europe and in its own control tower last year, which a 2024 report by the Royal Aeronautical Society suggested may be in part due to the pandemic.
It said staffing was reduced because of a downturn in traffic during lockdowns, and recruiting and training new ATC workers can take up to three years.
Julia Lo Bue-Said, chief executive of Advantage Travel Partnership, a network of independent travel agents, said passengers should expect better than “stuck in terminals” for hours “with little information or support”.
UK’s top ten worst airports for delays – ranked
10 – Cardiff Airport
Cardiff had average delays of 17 minutes and 36 seconds.
9 – Luton Airport
Luton recorded average delays of 17 minutes and 42 seconds in 2024.
That was an improvement on the year before, with the airport recording delays of nearly 23 minutes in 2023.
8 – Bournemouth Airport
Bournemouth also saw an improvement.
Despite recording average delays of 17 minutes and 48 seconds, it saw around a two-and-a-half minute improvement on the year before.
7 – Edinburgh Airport
Scotland’s busiest airport had average delays of 18 minutes and six seconds in 2024.
That was an improvement of nearly three-and-a-half minutes from the 12 months previous.
6 – Exeter Airport
Exeter, on the other hand, saw growing delays in 2024.
Last year’s data showed average delays of 15 minutes and 42 seconds at the airport.
In 2024, that figure jumped to 19 minutes.
5 – Teesside International Airport
Teesside also recorded longer delays of around two minutes on average.
In 2024, its departing flights were delayed by an average of 19 minutes and six seconds.
4 – Stansted Airport
Stansted recorded average delays of 19 minutes and 36 seconds in 2024, a 30-second increase on the previous year.
3 – Manchester Airport
The UK’s third-busiest airport came third on the list with average delays of 20 minutes last year.
In 2023, its delays were longer by nearly two minutes.
2 – Birmingham Airport
Birmingham saw delays of 21 minutes and 18 seconds.
Despite moving up the list, it improved its delay time by 12 seconds on the year before.
1 – Gatwick Airport
Gatwick Airport recorded delays of 23 minutes and 18 seconds, an improvement of over three minutes and 36 seconds.
At the other end of the table…
Belfast City airport recorded the best punctuality in the UK for the second year in a row.
Its typical delay per flight was less than 12 minutes.
The average delay for flights from major UK airports was 18 minutes and 24 seconds in 2024, down from 20 minutes and 42 seconds in 2023.
“Aviation continues to recover from the pandemic, and operates in an extremely busy, global environment with resilience challenges,” said a spokesperson for trade body AirportsUK.
“It is therefore positive that the data shows delays continue to come down as everyone in aviation works together to provide the best possible service to passengers.”
Three people have died following a helicopter crash during a flying lesson on the Isle of Wight.
A fourth person is in hospital in a serious condition following the incident, according to Hampshire Police.
Officers were called to the scene of a “helicopter that had come down” off Shanklin Road near Ventnor at 9.24am on Monday, the force said.
A spokesman for the aircraft’s owner Northumbria Helicopters said G-OCLV – which is listed as a Robinson R44 II helicopter – was involved in the accident during a flying lesson.
Image: Fire and rescue vehicles at the scene near Ventnor. Pic: Stu Southwell
Four people, including the pilot, were on board the aircraft, which departed nearby Sandown Airport at 9am, the company also said in a statement.
A critical care team, including a doctor and specialist paramedic, was also sent to the crash site, Hants and Isle of Wight Air Ambulance added, alongside fire engines and other emergency vehicles.
The Air Accidents Investigation Branch confirmed it was alerted to the incident and is sending a team to investigate. A major incident was declared but has since been stood down.
A spokesperson for Hampshire and Isle of Wight Air Ambulance said in a statement: “We have treated and airlifted one patient to the Major Trauma Centre, University Hospital Southampton. Our thoughts are with them, and everyone involved in today’s incident.”
Darren Toogood, editor and publisher at the Island Echo, told Sky News presenter Kamali Melbourne the helicopter crashed on a “significantly busy, high-speed road” between the village of Godshill and the seaside town of Shanklin.
“It was on one of the first flights of the day,” he said.
“It’s a bank holiday weekend in August on the Isle of Wight. It’s an incredibly busy area. Lots of tourists down at the moment. It appears no vehicles were involved, which is incredible, given how busy this road would have been this morning.”
A witness, Leigh Goldsmith, told the Isle of Wight County Press she saw the helicopter “spiralling” before crashing into a hedge as she drove along the road.
Ten child protection organisations have written an urgent letter to the home secretary expressing concern about the omission of child sexual abuse from the government’s violence against women and girls strategy, following a Sky News report.
Groups including the NSPCC, Barnardo’s and The Internet Watch Foundation wrote to Yvette Cooper to say that violence against women and girls (VAWG) and child sexual abuse are “inherently and deeply connected”, suggesting any “serious strategy” to address VAWG needs to focus on child sexual abuse and exploitation.
The letter comes after Sky News revealed an internal Home Office document, titled Our draft definition of VAWG, which said that child sexual abuse and exploitation is not “explicitly within the scope” of their strategy, due to be published in September.
Image: Poppy Eyre when she was four years old
Responding to Sky News’ original report, Poppy Eyre, who was sexually abused and raped by her grandfather when she was four, said: “VAWG is – violence against women and girls. If you take child sexual abuse out of it, where are the girls?”
The Centre of Expertise on Child Sexual Abuse, which is funded by the Home Office and a signatory to the letter, estimates 500,000 children in England and Wales are sexually abused every year.
The NSPCC “welcome” the government’s pledge to halve VAWG in a decade, but is “worried that if they are going to fulfil this commitment, the strategy absolutely has to include clear deliverable objectives to combat child sexual abuse and exploitation too”, the head of policy, Anna Edmundson, told Sky News.
Image: Poppy is a survivor of child sexual abuse
She warned the government “will miss a golden opportunity” and the needs of thousands of girls will be “overlooked” if child sexual abuse and exploitation is not “at the heart of its flagship strategy”.
The government insists the VAWG programme will include action to tackle child sexual abuse, but says it also wants to create a distinctive plan to “ensure those crimes get the specialist response they demand”.
“My message to the government is that if you’re going to make child sexual abuse a separate thing, we need it now,” Poppy told Sky News.
Rape Crisis, which is one of the largest organisations providing support to women in England and Wales, shares these concerns.
It wants plans to tackle child sexual abuse to be part of the strategy, and not to sit outside it.
Image: The internal Home Office document detailing its violence against women and girls strategy
“If a violence against women and girls strategy doesn’t include sexual violence towards girls, then it runs the risk of being a strategy for addressing some violence towards some females, but not all,” chief executive Ciara Bergman said.
A Home Office spokesperson said the government is “working tirelessly to tackle the appalling crimes of violence against women and girls and child sexual exploitation and abuse, as part of our Safer Streets mission”.
“We are already investing in new programmes and introducing landmark laws to overhaul the policing and criminal justice response to these crimes, as well as acting on the recommendations of Baroness Casey’s review into group-based Child Sexual Exploitation, and the Independent Inquiry into Child Sexual Abuse,” they added.
Hundreds of shoplifting cases have gone unsolved every day, with the number of unsolved incidents rising by more than 40,000 over the past year.
New figures show that 289,464 cases of shoplifting were shut by police without a suspect in England and Wales in the year to March 2025, according to House of Commons library analysis.
Of all shoplifting cases, more than half (55%) were closed without a suspect identified, while fewer than one in five (18%) led to someone being charged.
The data shows the number of cases closed without a suspect has also risen significantly on the previous 12 months, with 245,337 cases shut by police forces without a suspect being identified in 2023-24, a rise of more than 40,000.
The analysis, produced for the Liberal Democrats, suggests that on average, 793 shoplifting offences went unsolved every day.
Senior Conservative politicians have told Sky News that the figures “explain why Britain feels lawless”, and are urging ministers to scrap plans to largely end the use of short prison sentences, in favour of people serving time in the community.
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What else does the data show?
The data covered all police forces in England and Wales, except for Humberside, but also included the British Transport Police.
It revealed the Metropolitan Police had the worst record, with 76.9% of its 93,705 shoplifting cases being closed with nobody identified as a suspect. Just 5.9% of shoplifting incidents recorded in the capital and the wider region resulted in a charge.
While the data has shown the number of unsolved cases is on the rise, it also revealed that the total number of shoplifting offences has increased dramatically, too.
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3:10
Do we send too many people to prison?
In 2023-24, 444,022 cases of shoplifting were recorded. But in 2024-25, this rose to 530,643, a record high since the practice of recording the data nationally began in 2002-03.
Overall, 2,071,156 offences of all types went unsolved in the 2024-25 year. This means, on average each day, 5,674 crimes were committed that went on to be closed without a suspect. Only 7.3% of all crimes recorded resulted in somebody being charged or summoned.
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1:06
Greggs shoplifter caught
The Lib Dems have repeated their calls for police and crime commissioners – elected politicians who have authority over each police force – to be scrapped. They believe the money spent on these would be better invested in frontline policing, and that police boards, made up of local councillors and other individuals, could replace them.
Lisa Smart, the party’s home affairs spokesperson, said that the data reveals an “absolute scandal” because it shows that “thousands of innocent victims are being left without the justice they deserve” every day.
She added: “The previous Conservative government left behind a legacy of failure, but the Labour government has not been quick enough to address the unsolved crime epidemic – particularly as shoplifting spirals out of control.”
Image: Home affairs spokesperson Lisa Smart, with party leader, Sir Ed Davey. Pic: PA
Tories: There should be a ‘zero tolerance approach’ to shoplifting
Meanwhile, the shadow home secretary pointed out that shoplifting has risen by 20% under Labour, and that ministers show “no signs of gripping it”.
Chris Philp told Sky News: “The vast majority of criminals aren’t even caught – and Labour are now proposing to abolish prison sentences of under a year, so even the few that get caught won’t suffer any real punishment.”
He has called for a “zero tolerance approach” and the greater use of technology, such as facial recognition technology, so that “Labour’s shoplifting epidemic can be stopped”.
Earlier this month, Home Secretary Yvette Cooper announced a significant expansion of the use of facial recognition tech by police forces in England and Wales, with 10 new vans being rolled out – though the move was criticised by civil liberties groups.
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11:15
Jenrick slams justice system shake-up
Robert Jenrick, the shadow justice secretary, said the “damning stats explain why Britain feels lawless”.
He told Sky News: “Starmer’s plan to scrap prison sentences for shoplifters will only make this worse. We need the authorities to go after these criminals and lock them up for much longer to keep the public safe.”
The government has defended the proposals to largely end the use of shorter sentences, as recommended by the independent sentencing review, carried out earlier this year by former Conservative justice secretary David Gauke.
A Ministry of Justice spokesperson said: “Without further action, we will run out of prison places in months, courts would halt trials and the police [would] cancel arrests. That is why we are overhauling sentencing to make sure we always have the prison places needed to keep the country safe.”