If you’ve ever spent your morning commute daydreaming about starting afresh with your career, this feature is for you. Each Monday, our Money blog speaks to someone from a different profession to discover what it’s really like. This week we chat to Mark White, who has been a London cab driver for 33 years…
Our salaries have fallen £15,000… Pre-pandemic, a full-time London cabbie could earn around £35,000-£45,000 net. These days, with rising operating costs (weekly lease for an electric taxi alone can exceed £300) and increased competition from app-based private hire vehicles, many are earning significantly less. A driver’s take-home can now be closer to £25,000-£30,000 unless they work long hours, and even then it’s unpredictable.
Uber has… fundamentally changed the industry, not because of innovation, but because it exploited regulatory gaps. Many cabbies see Uber drivers as pawns in a wider system that undercuts standards. It’s not personal: most understand that those drivers are trying to earn a living, too. But there’s frustration that private hire vehicle drivers can operate with far fewer requirements, while taxi drivers face intense regulation with no enforcement parity.
One of the biggest challenges is… running a compliant, electric cab in a city that lacks adequate charging infrastructure. I would like to see proper EV support – charging access, grants, scrappage schemes that actually help. I would also like taxi access to all bus lanes and areas to be restored.
Image: Mark White has been a London cab driver for 33 years
To do this job you need… to complete The Knowledge. It’s a three to four-year process, covering over 25,000 streets in a six-mile radius of Charing Cross. You’re tested regularly in person. It’s not just about navigation – it’s judgement, memory, and mental resilience. The most important skill? Patience. Both behind the wheel and in life.
I used to say I would retire at… 65 but who knows now? With costs rising and pensions shrinking, many of us work well into our seventies. My plan is simple: stay healthy, stay behind the wheel while I can.
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The most expensive day and time for someone to get a taxi is… anytime we’re stuck in traffic – London’s the most congested city in the world. But the meter is regulated, so unlike surge-pricing apps, passengers always know what to expect.
I love a good natter but… I can tell pretty quickly if someone wants silence. The question I wish people would stop asking? “So, do you use a sat nav?”-I spent four years doing The Knowledge. Of course I don’t.
I only refuse fares for… legitimate reasons. If the passenger is aggressive, drunk and disorderly. But if I’m working, and they’re safe, I’ll go anywhere.
Some of the best things I’ve overheard in my cab are… a couple breaking up. Midway through a row, she calmly asked, “Can I get out now?” He said: “Not till you hear me out.” They were still arguing when I pulled over. Also overheard a guy rehearsing his marriage proposal. Practised it four times. He tipped well.
I have met plenty of famous people over the years… One of the best was Sir Ian McKellen. He was polite, warm, and tipped generously, and Ken Bates – the old Chelsea chairman.
Image: Sir Ian was a good tipper, Mark says. Pic: CelebrityPhotosUK/Cover Images/AP
The biggest tip I ever got was from a… city gent. He gave me £100 on a £25 fare. He’d just landed a big deal and said I reminded him of his old man. Can’t argue with that!
I have chased a fare dodger once… I chased him through Soho before realising how ridiculous I looked. These days, you call the police or write it off. It doesn’t happen often now with contactless payments, but it still stings when it does.
My worst experience with a passenger was… one who threw up in the back and then legged it without paying.
And my best was… a young lad going to a job interview. He was nervous, told me his whole story. Six months later, he flagged me down again in the same suit, now working, and wanted to say thanks.
I have felt unsafe at work… a few times, especially late at night. Once, a group tried to pile in drunk and rowdy. I locked the doors and drove off. Mostly, you get good instincts – and having a CCTV helps.
The best perk of the job is… freedom. You’re your own boss. You meet people from all walks of life. And when you help someone get home safely, or pick up an elderly passenger who hasn’t been out in weeks, it feels like more than just a job.
On a typical day, I work for… eight to 10 hours, depending on trade. Some work split shifts, others nights. You start early, check your cab, hit the ranks or roam, maybe take a break mid-afternoon, then back on for the evening rush.
It does make me hate driving in my personal life… a bit. I avoid Central London on my days off. But outside the M25, with no traffic, radio on, it’s actually relaxing.
The worst habit of British drivers is… lane-hogging. And not signalling. In London, the worst is cyclists jumping red lights and scooter riders weaving without warning. It’s chaos sometimes.
The most memorable moment on the job was… taking a WWII veteran to the Cenotaph. He told me stories all the way there. I didn’t charge him. He cried. So did I, a bit.
To save money on cab fares, you should… travel outside peak times. Avoid heavy traffic areas. And always ask if there’s a quicker route – that might save a few quid. Also, share a cab if it suits your journey.
The meter… works out what to charge people. It’s regulated by TfL and based on time and distance. There’s no guesswork. What you see is what you pay.
A care worker who reported the alleged abuse of an elderly care home resident, which triggered a criminal investigation, is facing destitution and potential removal from Britain after speaking up.
“Meera”, whose name we have changed to protect her identity, said she witnessed an elderly male resident being punched several times in the back by a carer at the home where she worked.
Sky News is unable to name the care home for legal reasons because of the ongoing police investigation.
“I was [a] whistleblower there,” said Meera, who came to the UK from India last year to work at the home.
“Instead of addressing things, they fired me… I told them everything and they made me feel like I am criminal. I am not criminal, I am saving lives,” she added.
Image: ‘Meera’ spoke up about abuse she said she witnessed in the care home where she worked
Like thousands of foreign care workers, Meera’s employer sponsored her visa. Unless she can find another sponsor, she now faces the prospect of removal from the country.
“I am in trouble right now and no one is trying to help me,” she said.
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Meera said she reported the alleged abuse to her bosses, but was called to a meeting with a manager and told to “change your statement, otherwise we will dismiss you”.
She refused. The following month, she was sacked.
The care home claimed she failed to perform to the required standard in the job.
She went to the police to report the alleged abuse and since then, a number of people from the care home have been arrested. They remain under investigation.
‘Migrants recruited because many are too afraid to speak out’
The home has capacity for over 60 residents. It is unclear if the care home residents or their relatives know about the police investigation or claim of physical abuse.
Since the arrests, the regulator, the Care Quality Commission (CQC), carried out an investigation at the home triggered by the concerns – but the home retained its ‘good’ rating.
Meera has had no reassurance from the authorities that she will be allowed to remain in Britain.
In order to stay, she’ll need to find another care home to sponsor her which she believes will be impossible without references from her previous employer.
She warned families: “I just want to know people in care homes like these… your person, your father, your parents, is not safe.”
She claimed some care homes have preferred to recruit migrants because many are too afraid to speak out.
“You hire local staff, they know the legal rights,” she said. “They can complain, they can work anywhere… they can raise [their] voice,” she said.
Image: Sky’s Becky Johnson spoke to ‘Meera’
Sky News has reported widespread exploitation of care visas and migrant care workers.
Currently migrants make up around a third of the adult social care workforce, with the majority here on visas that are sponsored by their employers.
As part of measures announced in April in the government’s immigration white paper, the care visa route will be closed, meaning care homes will no longer be able to recruit abroad.
‘Whole system is based on power imbalance’
But the chief executive of the Work Rights Centre, a charity that helps migrants with employment issues, is warning that little will change for the tens of thousands of foreign care workers already here.
“The whole system is based on power imbalance and the government announcement doesn’t change that,” Dr Dora-Olivia Vicol told Sky News.
She linked the conditions for workers to poor care for residents.
Image: Work Rights Centre CEO Dr Dora-Olivia Vicol
“I think the power that employers have over migrant workers’ visas really makes a terrible contribution to the quality of care,” she said.
Imran agrees. He came to the UK from Bangladesh, sponsored by a care company unrelated to the one Meera worked for. He says he frequently had to work 14-hour shifts with no break because there weren’t enough staff. He too believes vulnerable people are being put at risk by the working conditions of their carers.
Migrant workers ‘threatened’ over visas
“For four clients, there is [a] minimum requirement for two or three staff. I was doing [it] alone,” he said, in broken English.
“When I try to speak, they just directly threaten me about my visa,” he said.
“I knew two or three of my colleagues, they are facing the same issue like me. But they’re still afraid to speak up because of the visa.”
A government spokesperson called what happened to Imran and Meera “shocking”.
“No one should go to work in fear of their employer, and all employees have a right to speak up if they witness poor practice and care.”
James Bullion, from the CQC, told Sky News it acts on intelligence passed to it to ensure people stay safe in care settings.
Donald Trump may be denied the honour of addressing parliament on his state visit to the UK later this year, with no formal request yet submitted for him to be given that privilege.
Sky News has been told the Speaker of the House of Commons, Sir Lindsay Hoyle, hasn’t so far received a request to invite the US president to speak in parliament when he is expected to visit in September.
It was confirmed to MPs who have raised concerns about the US president being allowed to address both houses.
Kate Osborne, Labour MP for Jarrow and Gateshead East, wrote to the speaker in April asking him to stop Mr Trump from addressing parliament, and tabled an early-day motion outlining her concerns.
“I was happy to see Macron here but feel very differently about Trump,” she said.
“Trump has made some very uncomfortable and worrying comments around the UK government, democracy, the Middle East, particularly around equalities and, of course, Ukraine.
“So, I think there are many reasons why, when we’re looking at a state visit, we should be looking at why they’re being afforded that privilege. Because, of course, it is a privilege for somebody to come and address both of the houses.”
But the timing of the visit may mean that any diplomatic sensitivities, or perceptions of a snub, could be avoided.
Image: France’s President Emmanuel Macron addressed parliament during his state visit this month
Lord Ricketts, a former UK ambassador to France, pointed out that parliament isn’t sitting for much of September, and that could help resolve the issue.
In 2017, he wrote a public letter questioning the decision to give Donald Trump his first state visit, saying it put Queen Elizabeth II in a “very difficult position”.
Parliament rises from 16 September until 13 October due to party conferences.
The dates for the state visit haven’t yet been confirmed by Buckingham Palace or the government.
However, they have not denied that it will take place in September, after Mr Trump appeared to confirm they were planning to hold the state visit that month. The palace confirmed this week that the formal planning for his arrival had begun.
With the King likely to still be in Scotland in early September for events such as the Braemar Gathering, and the anniversary of his accession and the death of Queen Elizabeth on the 8th September, it may be expected that the visit would take place sometime from mid to the end of September, also taking into consideration the dates of the Labour Party conference starting on the 28th September and possibly the Lib Dem’s conference from the 20th-23rd.
Image: Mr Trump has said he believes the trip to the UK will take place in September. Pic: Reuters
When asked about parliamentary recess potentially solving the issue, Ms Osborne said: “It may be a way of dealing with it in a very diplomatic way… I don’t know how much control we have over Trump’s diary.
“But if we can manoeuvre it in a way that means that the House isn’t sitting, then that seems like a good solution, maybe not perfect, because I’d actually like him to know that he’s not welcome.”
A message from the speaker’s office, seen by Sky News, says: “Formal addresses to both Houses of Parliament are not automatically included in the itinerary of such a state visit.
“Whether a foreign head of state addresses parliament, during a state visit or otherwise, is part of the planning decisions.”
Image: Mr Trump made his first state visit to the UK in June 2019 during his first presidency. File pic: Reuters
It’s understood that if the government agrees to a joint address to parliament, the Lord Chamberlain’s office writes to the two speakers, on behalf of the King, to ask them to host this.
It will be Mr Trump’s second state visit.
During his first, in 2019, he didn’t address parliament, despite the fact that his predecessor, Barack Obama, was asked to do so.
It was unclear if this was due to the fact John Bercow, the speaker at the time, made it clear he wasn’t welcome to do so.
However, it didn’t appear to dampen Mr Trump’s excitement about his time with the Royal Family.
Speaking earlier this year, he described his state visit as “a fest” adding “it’s an honour… I’m a friend of Charles, I have great respect for King Charles and the family, William; we have really just a great respect for the family. And I think they’re setting a date for September.”
It is expected that, like Mr Macron, the pageantry for his trip this time will revolve around Windsor, with refurbishment taking place at Buckingham Palace.
Liverpool have retired the number 20 shirt in honour of Diogo Jota – the first time it has made such a gesture.
The club said it was a “unique tribute to a uniquely wonderful person” and the decision was made in consultation with his wife and family.
The number 20 will be retired at all levels, including the men’s and women’s first teams and academy squads.
A statement said: “It was the number he wore with pride and distinction, leading us to countless victories in the process – and Diogo Jota will forever be Liverpool Football Club’s number 20.”
The club called it a “recognition of not only the immeasurable contribution our lad from Portugal made to the Reds’ on-pitch successes over the last five years, but also the profound personal impact he had on his teammates, colleagues and supporters and the everlasting connections he built with them”.
Image: Jota’s wife joined Liverpool players to view tributes at Anfield on Friday. Pic: Liverpool FC
Image: Pic: Liverpool FC
Newly-married Jota died alongside his brother when his Lamborghini crashed in northern Spain on 3 July.