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Airlines have reacted furiously after a technical glitch in air traffic control systems led to more than 150 flight cancellations.

The National Air Traffic Service (NATS) has apologised for the IT problems – and said systems were back up and running 20 minutes after the “radar-related issue” was detected at 4.05pm.

But with thousands of passengers suffering extensive travel disruption, during one of the busiest times of the year, airline executives have warned this isn’t good enough.

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Departures resume after ATC problem

Ryanair’s chief operating officer Neal McMahon has called for NATS chief executive Martin Rolfe to resign – and claimed Wednesday’s incident was “utterly unacceptable”.

He said: “It is outrageous that passengers are once again being hit with delays and disruption due to Martin Rolfe’s continued mismanagement of NATS.

“It is clear that no lessons have been learnt since the August 2023 NATS system outage, and passengers continue to suffer as a result of Martin Rolfe’s incompetence.”

Mr McMahon was referring to a glitch that affected more than 700,000 passengers two years ago – and said that, if Mr Rolfe refuses to step down, the government should intervene.

“Heidi Alexander must act without delay to remove Martin Rolfe and deliver urgent reform of NATS’ shambolic ATC service, so that airlines and passengers are no longer forced to endure these preventable delays caused by persistent NATS failures,” he added.

The Department for Transport says Ms Alexander does not have any direct control over NATS – and no powers over staffing decisions at the service.

Martin Rolfe in 2023. Pic: PA
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Martin Rolfe in 2023. Pic: PA

EasyJet’s chief operating officer David Morgan added: “It’s extremely disappointing to see an ATC failure once again causing disruption to our customers at this busy and important time of year for travel.

“While our priority today is supporting our customers, we will want to understand from NATS what steps they are taking to ensure issues don’t continue.”

NATS is yet to comment on the calls for Mr Rolfe’s resignation – but has stressed that the glitch is not believed to be “cyber related”.

“This was a radar-related issue which was resolved by quickly switching to the back-up system during which time we reduced traffic to ensure safety,” a spokesperson had said.

Departures at airports across the country have now resumed – but passengers are being urged to check with their airline before heading to terminals.

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Travel expert: This is a major outage

John Carr, from Stourbridge, was on his way from Heathrow to Norway to help arrange his brother’s wedding when he discovered his flight was cancelled after checking in.

“I’m pretty gutted,” he said. “We’ve got loads of stuff in the suitcases to set up the venue, because we’re obviously flying to Norway. We’ve got the wedding rehearsal to do. It’s quite stressful.”

Liberal Democrat leader Sir Ed Davey called for an urgent investigation and also referred to the “utterly unacceptable” disruption two years earlier.

“With thousands of families preparing to go on a well-earned break, this just isn’t good enough. The public deserve to have full confidence in such a vital piece of national infrastructure.”

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Flights departing or arriving at a UK airport, or aircraft operated by a UK airline arriving in the EU, are subject to rules concerning delays or cancellations.

Airlines may have to provide compensation, although there are exemptions for “extraordinary circumstances”, according to the UK’s Civil Aviation Authority.

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Russia accuses British government of being ‘provocative’ after spy ship nears UK

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Russian spy ship on edge of UK waters, warns defence secretary

Russia has accused the British government of “provocative statements” and an “escalation of militaristic hysteria” after the defence secretary warned a Kremlin spy ship was nearing the UK.

At a news conference in Downing Street on Wednesday, John Healey said the Yantar was on the edge of British waters north of Scotland, having entered wider UK waters over the last few weeks.

He said it was the second time this year the ship had been deployed off the UK coast and he claimed it was “designed for gathering intelligence and mapping our undersea cables”.

Russian spy ship the Yantar. Pic: Ministry of Defence
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Russian spy ship the Yantar. Pic: Ministry of Defence

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Mr Healey said the ship had “directed lasers” at pilots of surveillance aircraft monitoring its activities – a Russian action he called “deeply dangerous”.

The defence secretary explained: “We deployed a Royal Navy frigate and RAF planes to monitor and track this vessel’s every move, during which the Yantar directed lasers at our pilots.”

He said his message to Moscow and President Vladimir Putin was “we see you, we know what you’re doing, and if the Yantar travels south this week, we are ready”.

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Mr Healey also stated the UK government has “military options ready” if the ship sails closer to British shores.

Russia’s response

Responding to Mr Healey’s comments, the Russian embassy to the UK said on social media it noted his “latest provocative statements” and insisted the ship was an “oceanographic research vessel… in international waters”.

The embassy said the British accusations “raise a smile” and Russia’s actions were “not aimed at undermining” the UK’s security.

It hit out at the UK government’s “Russophobic course and the escalation of militaristic hysteria”, which it warned creates “prerequisites for new dangerous situations”, as it urged London to “refrain from destructive steps”.

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Russian spy ship the Yantar. Pic: MoD/PA
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Russian spy ship the Yantar. Pic: MoD/PA

The defence secretary’s remarks come after a report from MPs warned the UK lacks a plan to defend itself from a military attack, despite the government promising to boost readiness with new arms factories.

At least 13 sites across the UK have been identified for new factories to make munitions and military explosives, with Mr Healey expecting the arms industry to break ground at the first plant next year.

The report, by the Commons Defence Committee, said the UK “lacks a plan for defending the homeland and overseas territories” as it urged the government to launch a “co-ordinated effort to communicate with the public on the level of threat we face”.

‘Assertive retaliation’

Now the government has been cautioned it may need to be “more muscular” in standing up to Russia.

The chair of the Joint Committee on National Security Strategy, Matt Western, said Wednesday’s development “demonstrates once again that Russia presents a genuine and immediate threat to the UK’s security”.

He added that “the UK needed to be more muscular in tackling Russian aggression” and “there is more we can do”.

“More assertive retaliation may be required,” he concluded.

Mr Healey acknowledged the dangers facing the UK, saying the country was in a “new era of threat” that “demands a new era for defence”.

Giving more details on the vessel, he said it was “part of a Russian fleet designed to put and hold our undersea infrastructure and those of our allies at risk”.

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He said the Yantar wasn’t just part of a naval operation but part of a Russian programme driven by Moscow’s Main Directorate of Deep-Sea Research, or GUGI, which is “designed to have capabilities which can undertake surveillance in peacetime and sabotage in conflict”.

“That is why we’ve been determined, whenever the Yantar comes into British wider waters, we track it, we deter it and we say to Putin we are ready, and we do that alongside allies,” he added.

Asked by Sky News’ political correspondent Rob Powell whether this was the first time that lasers had been used by a Russian vessel against pilots, Mr Healey replied: “This is the first time we’ve had this action from Yantar directed against the British RAF.

“We take it extremely seriously. I’ve changed the Navy’s rules of engagement so that we can follow more closely, monitor more closely, the activities of the Yantar when it’s in our wider waters. We have military options ready.”

Mr Healey added that the last time the Yantar was in UK waters, the British military surfaced a nuclear-powered attack submarine close to the ship “that they did not know was there”.

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Robert Best death: Women in court after man’s body found in Inverclyde field

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Robert Best death: Women in court after man's body found in Inverclyde field

Two women have appeared in court charged with attempting to defeat the ends of justice after a man was found dead in a field in Inverclyde.

The body of Robert Best, 50, was discovered near High Mathernock Farm, Kilmacolm, on the morning of 11 November.

He had been reported missing from Greenock the same day.

Surrounding fields in the area Robert Best's body was discovered
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Surrounding fields in the area Robert Best’s body was discovered

Dorothy Shields, 64, and Nicola Brisland, also known as Nicola Campbell, 41, were arrested and charged in connection with Mr Best’s death.

The pair appeared before Greenock Sheriff Court on Wednesday, where they made no plea to the charge of attempting to defeat the ends of justice.

The suspects, both of Port Glasgow, were granted bail ahead of their next court appearance, which is yet to be confirmed.

Andrew Brodie, 51, and Stephen Shields, 44, have already appeared in court in connection with the case.

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The pair have each been charged with murder and attempting to defeat the ends of justice.

The suspects, both of Greenock, made no plea to the two separate charges last week and were remanded in custody ahead of their next court appearance.

A 45-year-old man previously arrested in connection with assault and a 41-year-old man arrested at the same time as the two women have both been released pending further enquiries.

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Police Scotland previously said officers investigating Mr Best’s death were carrying out enquiries into a report of a disturbance in Lansbury Street, Greenock, which took place between 11pm on 10 November and 3am on 11 November.

A force spokesperson said: “Enquiries are ongoing.”

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Illegal mountain of waste next to river ‘utterly appalling’, says PM

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Illegal mountain of waste next to river 'utterly appalling', says PM

Sir Keir Starmer has called the pile of fly-tipped illegal waste next to a river in Oxfordshire “utterly appalling” and said “all available powers” will be used to make those responsible cover the cost of the clean-up.

Liberal Democrat leader Sir Ed Davey said the pile of rubbish in a field beside the River Cherwell in Kidlington is now 150m long and up to 12m high, adding that water is “now lapping against the waste and carrying it into the river”.

Speaking at PMQs, Sir Ed said it is just one of many sites where organised criminal gangs are “illegally dumping their waste onto our countryside and getting away with it”.

“This is a shocking environmental emergency. So will he instruct the Environment Agency to clean it up now?” Sir Ed added.

Sir Keir responded in the House of Commons on Wednesday, calling the scenes “utterly appalling”.

The prime minister said: “A criminal investigation, as he knows, is under way. Specialist officers are tracking down those responsible.

“The Environmental Agency, in answer to this question, will use all available powers to make sure that the perpetrators cover the cost of the clean-up, which must now follow.”

Pic: Sky News
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Pic: Sky News

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UK’s ‘biggest ecological disaster’

Sir Keir added: “We have boosted the Environment Agency’s budget for tackling waste crime by 50%, giving councils new powers to seize and crush fly-tippers, vehicles and lawbreakers can now face up to five years in jail.”

Earlier this week, Calum Miller, Liberal Democrat MP for Bicester and Woodstock, said recent heavy rainfall brought by Storm Claudia at the weekend had made the situation more urgent, and meant the rubbish was slowly floating towards the river, which eventually flows through Oxford and feeds the Thames.

Calum Miller, Liberal Democrat MP for Bicester and Woodstock
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Calum Miller, Liberal Democrat MP for Bicester and Woodstock

Pic: Sky News
Image:
Pic: Sky News

Mr Miller also told Sky News on Sunday it was the first time he had seen anything on this scale, questioning whether the Environmental Agency had the resources to deal with it.

The cost of removing the waste is estimated to be more than the entire annual budget of the local council, which is about £25m.

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With the site on a floodplain, Mr Miller listed what he saw as the three major environmental risks – waste being washed into the waterways, rain seeping through the waste and carrying toxins into the water and the danger of decomposing chemicals presenting a fire risk.

The site is adjacent to the A34, a busy road running through cities including Oxford and Birmingham.

He said the police had used a helicopter with a heat-seeking camera, and could see that some of the waste was beginning to decompose.

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‘Mountain’ of waste dumped

Mr Miller said he believed the Environment Agency was first made aware of the issue back in July.

He said he believed it was the work of “organised criminal gangs” and raised a “bigger systemic problem around the country”, with “dumps are cropping up in more and more places”.

He added: “My concern is the Environmental Agency lacks the resources to deal with criminal activity on this scale. I’m calling on the government to take action and ensure those who are dealing with such incidents have the powers they need to tackle it at source.”

Anna Burns, the Environment Agency’s director for the Thames area, said on Wednesday: “Most of the tipping happened before we were aware of it. As soon as we were aware, we acted quickly and decisively.”

Ms Burns said: “We are pursuing this as a criminal investigation and currently following a number of leads, and we are laser focused on pursing that investigation.

“And we are working with partners to understand the risks associated with the site.”

She said the agency will pursue the perpetrators to make them pay for the “blight on the landscape” they had caused.

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