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Wikipedia founder Jimmy Wales on what it takes to build online trust in a world of misinformation

Elon Musk‘s Wikipedia rival Grokipedia got off to a “rocky start” in its public debut, but Wikipedia founder Jimmy Wales didn’t even have to take a look at the AI’s output to know what he expected.

“I’m not optimistic he will create anything very useful right now,” Wales said at the CNBC Technology Executive Council Summit in New York City on Tuesday.

Wales had plenty of choice words for Musk, notably in response to allegations that there is “woke bias” on Wikipedia. “He is mistaken about that,” Wales said. “His complaints about Wiki are that we focus on mainstream sources and I am completely unapologetic about that. We don’t treat random crackpots the same as The New England Journal of Medicine and that doesn’t make us woke,” he said at the CNBC event. “It’s a paradox. We are so radical we quote The New York Times.”

“I haven’t had the time to really look at Grokipedia, and it will be interesting to see, but apparently it has a lot of praise about the genius of Elon Musk in it. So I’m sure that’s completely neutral,” he added.

Wales’ digs at Grokipedia — which has its own wiki page — were less about any ongoing spat with Musk and more about his significant concerns about the efforts by all large language models to create a trusted online source of information.

“The LLMs he is using to write it are going to make massive errors,” Wales said. “We know ChatGPT and all the other LLMs are not good enough to write wiki entries.”

Musk seems equally certain of the opposite outcome: “Grokipedia will exceed Wikipedia by several orders of magnitude in breadth, depth and accuracy,” he wrote in a post on Tuesday night.

Wales gave several real-world examples of why he doesn’t have faith in LLMs to recreate what Wikipedia’s global community has built over decades at a fraction of the cost — he estimated the organization’s hard technology costs as $175 million annually versus the tens of billions of dollars big tech companies are constantly pouring into AI efforts, and by one Wall Street estimate, a total of $550 billion in AI spending expected by the so-called hyperscalers next year.

One example Wales cited of LLM’s inaccuracy relates to his wife. Wales said he often asks new chatbot models to research obscure topics as a test of their abilities, and asking who his wife is, a “not famous but known” person, he said, who worked in British politics, always results in a “plausible but wrong” answer. Any time you ask an LLM to dig deep, Wales added, “it’s a mess.”

He also gave the example of a German Wiki community member who wrote a program to verify the ISBN numbers of books cited, and was able to trace notable mistakes to one person. That person ultimately confessed they had used ChatGPT to find citations for text references and the LLM “just very happily makes up books for you,” Wales said. 

Elon Musk says Grok 3 is going to be 'scary smart'

Wales did say the battles into which he has been drawn, by Musk and by AI, do reinforce a serious message for Wikipedia. “It’s really important for us and the Wiki community to respond to criticism like that by doubling down on being neutral and being really careful about sources,” he said. “We shouldn’t be ‘wokepedia.’ That’s not who we should be or what people want from us. It would undermine trust.”

Wales thinks the public and the media often give Wikipedia too much credit. In its early days, he says, the site was never as bad as the jokes made about it. But now, he says, “We are not as good as they think we are. Of course, we are a lot better than we used to be, but there is still so much work to do.”

And he expects the challenges from technology, and from misinformation, to get worse, with the ability to use LLMs to create fake websites with plausible text getting better and likely able to fool the public. But he says they will have a hard time fooling the Wiki community, which has spent 25 years studying and debating trusted information sources. “But it will fool a lot of people and that is a problem,” he said.

In some cases, this same new technology, which “makes stuff up that is completely useless,” may be useful to Wikipedia, he said. Wales has been doing some work on finding limited domains where AI can uncover additional information in existing sources that should be added to a wiki, a use of gen AI he described as currently being “kind of okay.”

“Maybe it helps us do our work faster,” he said. That feedback loop could be very useful for the site if it developed its own LLM that it could train, but the costs associated with that have led the site to hold off any formal effort while it continues to test the technology, he added.

“We are really happy Wiki is now part of the infrastructure of the world, which is a pretty heavy burden on us. So when people say we’ve gotten biased, we need to take that seriously and work on anything related to it,” Wales said.

But he couldn’t resist putting that another way, too: “We talk about errors that ChatGPT makes. Just imagine an AI solely trained on Twitter. That would be a mad, angry AI trained on nonsense,” Wales said.

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Lambda, Microsoft agree to multibillion-dollar AI infrastructure deal with Nvidia chips

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Lambda, Microsoft agree to multibillion-dollar AI infrastructure deal with Nvidia chips

In this photo illustration, a person is holding a smartphone with the logo of US GPU hardware company Lambda Inc. (Lambda Labs) on screen in front of website.

Timon Schneider | SOPA Images | AP

Cloud computing startup Lambda announced on Monday a multibillion-dollar deal with Microsoft for artificial intelligence infrastructure powered by tens of thousands of Nvidia chips.

The agreement comes as Lambda benefits from surging consumer demand for AI-powered services, including AI chatbots and assistants, CEO Stephen Balaban told CNBC’s “Money Movers” on Monday.

“We’re in the middle of probably the largest technology buildout that we’ve ever seen,” Balaban said. “The industry is going really well right now, and there’s just a lot of people who are using ChatGPT and Claude and the different AI services that are out there.”

Balaban said the partnership will continue the two companies’ long-term relationship, which goes back to 2018.

A specific dollar amount was not disclosed in the deal announcement.

Read more CNBC tech news

Founded in 2012, Lambda provides cloud services and software for training and deploying AI models, servicing over 200 thousand developers, and also rents out servers powered by Nvidia’s graphics processing units.

The new infrastructure with Microsoft will include the NVIDIA GB300 NVL72 systems, which are also deployed by hyperscaler CoreWeave, according to a release.

“We love Nvidia’s product,” Balaban said. “They have the best accelerator product on the market.”

The company has dozens of data centers and is planning to continue not only leasing data centers but also constructing its own infrastructure as well, Balaban said.

Earlier in October, Lambda announced plans to open an AI factory in Kansas City in 2026. The site is expected to launch with 24 megawatts of capacity with the potential to scale up to over 100 MW.

OpenAI signs $38B deal with Amazon: Here's what to know

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Tesla faces widening federal probe into door handle safety issues

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Tesla faces widening federal probe into door handle safety issues

Tesla models Y and 3 are displayed at a Tesla showroom in Corte Madera, California, on Dec. 20, 2024.

Justin Sullivan | Getty Images

Tesla has been ordered to provide records to U.S. federal auto safety regulators to comply with a sweeping investigation into possible safety defects with the company’s flush-mounted, retractable door handles that can lead to people getting trapped.

The National Highway Traffic Safety Administration said in a letter to Elon Musk‘s automaker that the agency continued to receive complaints from Tesla owners after the regulators initiated a probe in September.

Owners said they were unable to enter or exit their cars due to battery power loss and other situations impeding normal use of the doorhandles.

In some cases, owners’ children were trapped inside hot vehicles, requiring first responder interventions or breaking windows to open the doors.

NHTSA’s Office of Defects Investigations said they had “received 16 reports of exterior door handles becoming inoperative due to low 12VDC battery voltage in certain MY 2021 Tesla Model Y vehicles,” as of October 27, 2025.

Read more CNBC tech news

The agency began the electronic door handles investigation into Tesla following a Bloomberg report bringing incidents to light. The news agency reported that people were injured or died after becoming trapped in Tesla vehicles after collisions or battery power losses that prevented doors from opening normally.

Tesla design leader Franz Von Holzhausen has said in subsequent press interviews that the company would change the design of its door handles.

Tesla competitors, including Rivian, are also reconsidering flush-mounted, or retractable door handle designs.

Volkswagen CEO Thomas Schäfer recently said his company’s customers don’t even want the flush-mounted, electronic doorhandles and VW has no plans to adopt them.

Meanwhile, China is expected to implement new vehicle safety standards around door handles, including a requirement to have more clearly marked, accessible and easier-to-use emergency, interior door release mechanisms.

China’s Ministry of Industry and Information Technology has released draft standards and comments are open through November 22.

The NHTSA Tesla probe seeks records concerning all model year, “2021 Tesla Model Y vehicles manufactured for sale or lease in the United States,” as well as “peer vehicles,” including Tesla Model 3 and Model Y vehicles from model years 2017 to 2022, and “systems related to opening doors including, door handles, door latches, 12VDC batteries, software,” and other components.

Tesla has until Dec. 10 to provide the records.

While Tesla can seek an extension on the deadline from NHTSA, it may face fines of “$27,874 per violation per day, with a maximum of $139,356,994” if the company either fails to or refuses to “respond completely, accurately, or in a timely manner” to NHTSA’s information requests, the agency cautioned in its letter.

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Cramer: Amazon-OpenAI cloud deal puts an exclamation point on a remarkable few days

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Cramer: Amazon-OpenAI cloud deal puts an exclamation point on a remarkable few days

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