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If you or someone you know may be experiencing a mental health crisis, contact the 988 Suicide & Crisis Lifeline by dialing 988, or the Crisis Text Line by texting HOME to 741741.

Philadelphia police officers Kenneth Harper and Jennifer Torres were in their patrol car sitting at a red light when a call came in over the 911 radio dispatch.

“This job says ‘female complaint in reference to dispute with daughter, suffers from bipolar, infant on location,’” Harper read off the computer near the front seat.

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The officers got a little more information from the dispatcher: A mother needed help with her adult daughter who had become combative after drinking alcohol.

It was a Friday morning. Harper and Torres quickly drove off in the direction of the address they were given just a few miles away. They traveled in a white SUV, absent of any police markings, with a third team member in the back seat, Krystian Gardner. Gardner is not a police officer. Shes a mental health clinician and social worker.

“Do we know the age of the daughter?” Gardner asked the officers. She was preparing a list of possible services and treatment options.

As the team pulled up to a row house in North Philadelphia, the mother was waiting for them outside, on the front stoop. They spent 40 minutes with the family, working to de-escalate the immediate tension, provide the mom with support, and connect her daughter to treatment services.

The trio returned to the patrol car and got to work documenting what had happened and recording the visit in an electronic database.

Officer Torres commented on the adult daughter: “In regards to her mental health, she is taking care of herself, she’s taking her medication, and she’s going to therapy, so we don’t need to help her too much on that aspect.”

“She’s actually sleeping right now, so I gave her my card and she’ll call us whenever she wakes up,” Torres added.

Soon, the radio crackled with their next call, to a home across town where an older woman with a history of mental disorders had wandered outside naked.

This visit took longer, over an hour, but had a similar outcome help with the immediate mental health crisis, a connection to follow-up services with a case manager, and no arrest or use of force by police.

New Ways to Respond to Behavioral Health Needs

Emergency dispatchers in Philadelphia are increasingly assigning 911 calls involving people in mental health crises to the city’s Crisis Intervention Response Team, which pairs police officers with civilian mental health professionals. This model is called a “co-responder program.”

Cities are experimenting with new ways to meet the rapidly increasing demand for behavioral health crisis intervention, at a time when incidents of police shooting and killing people in mental health crisis have become painfully familiar.

Big questions persist: What role should law enforcement play in mental crisis response, if any? How can leaders make sure the right kind of response is dispatched to meet the needs of a person in crisis? And what kind of ongoing support is necessary after a crisis response call?

City officials and behavioral health professionals often don’t have easy answers, in part because the programs are new and hard data on their effectiveness is scarce. Without a single, definitive model for how to improve crisis response, cities are trying to learn from one another’s successes and mistakes as they build and adjust their programs. Email Sign-Up

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The Philadelphia Police Department established its Behavioral Health Unit in November 2022 and officially launched the co-responder crisis teams as a main feature.

The department said its goal is to meet people’s immediate behavioral health needs, avoiding arrests or use of force, if possible. Philadelphia’s program has answered about 600 calls since December 2022 and only one case resulted in an arrest as of November 2023, according to city data.

In about 85% of cases, people experienced one of four major outcomes: They were connected to outpatient mental health and social services, voluntarily entered psychiatric treatment, were involuntarily committed to treatment, or were taken to a hospital for medical care.

“I think the practical experiences that people have had has really opened up a lot of people’s eyes to what the work does, how it’s actually reducing harm to the community,” said Kurt August, director of Philadelphia’s Office of Criminal Justice.

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City officials in Philadelphia looked to such cities as Los Angeles, Houston, and Denver, which have developed their own models over the years. They contacted people like Chris Richardson.

Richardson in 2016 helped found Denver’s co-responder program, which pairs police officers with mental health professionals, like Philadelphia’s CIRT program.

Denver residents had been unhappy with the status quo, Richardson recalled. At the time, rank-and-file police officers were the only ones responding to 911 calls involving people in crisis.

“We just heard a lot of those communities saying, ‘We wish there was something better,’” he said. “That’s what kind of gave us that ability to start those conversations and start a partnership.”

Getting buy-in from law enforcement and other emergency response teams took time, Richardson said. Eventually, the co-responder program grew to include all police precincts and several fire departments.

Then, Denver city and county park rangers began requesting the aid of mental health professionals to accompany them while on patrol in public spaces, and during emergency calls.

“And then, somewhere in the middle there, we were like, you know, give a social worker a radio. We’re like, why are we sending police to this, in general?” he said. “How do we take police out of things that don’t need policing?”

Denver then launched a second model, its civilian response program, in 2019. It brings together paramedics and mental health professionals to respond to crisis calls no police officers involved.

Now, Denver uses both models the co-responder program with police, and the all-civilian response program to cover Denver’s crisis needs. Richardson said both programs are necessary, at least in Denver.

“It’s a spectrum of care with behavioral health crises,” he said. “Some of it is really low-level. No threats, no safety concerns, no legal issues.”

But sometimes responders or community members may face serious safety concerns, and that’s when a co-response team that includes police officers is needed, Richardson said.

“We want to make sure that that person in crisis is still getting taken care of,” he said.

Getting the Right Responders to the Right Call

Officials in Philadelphia want the police co-responder program to work in parallel with the city’s existing network of civilian-only mental health response teams. The co-responder program is dispatched by 911, while the all-civilian program is activated when residents call 988.

The 988 system launched in July 2022, providing a three-digit number that can be dialed from any phone by people who are suicidal or experiencing a behavioral emergency. Calls are routed to a network of over 200 local and state-funded crisis centers.

“A large percentage of Philadelphians are not aware of 988,” said Jill Bowen, commissioner of the Philadelphia Department of Behavioral Health and Intellectual disAbility Services. “I like to say that people are born knowing to call 911, kind of come out of the womb and they know to call 911. And we really are trying to reach tha kind of level of awareness.”

To help sort incoming calls, 911 dispatch centers in Philadelphia have been hiring mental health professionals. They can screen calls from people in crisis who don’t need a police response, and forward them to 988.

Other cities and states are also struggling with confusion over how to handle the overlap between 911 and 988 calls.

Although 988 is a national network, calls are taken by regional call centers, which are overseen and managed by local governments. The federal Substance Abuse and Mental Health Services Administration said it is working on “building strong coordination between the two services,” but it’s currently up to states and counties themselves to figure out how 911 and 988 work together.

National data collected one year after 988’s implementation showed that most calls to the service can be handled with conversation and referrals to other services. But 2% of calls to 988 require rapid in-person intervention. In most states, the responding agency is 911, which deploys traditional law enforcement, or co-response teams, if they’re available.

Next Steps: A Safe Place to Go

In states where awareness of 988 is higher, some behavioral health leaders are focused on a lack of continuing care resources for people in crisis.

During a July press conference marking one year since 988, Shari Sinwelski, the head of California’s biggest crisis call center, described the ideal crisis response as a three-legged stool: “someone to talk to, someone to respond, a safe place to go.” The idea was introduced by SAMHSA in 2020.

In California, 44 out of its 58 counties have some form of mobile crisis response, meaning a team that can travel to someone in need, according to a 2021 survey conducted in partnership with the County Behavioral Health Directors Association of California.

However, the preparedness of these teams varies significantly. The survey identified that many of them don’t operate 24/7, have long wait times (up to a day), and aren’t equipped to handle children in crisis.

The same survey found that around 43% of the state’s counties didn’t have any physical place for people to go and stabilize during and after a crisis. WellSpace Health is California’s second-biggest 988 center, by call volume, and is located in Sacramento County. A few years ago, WellSpace leaders decided it was time to open a crisis stabilization unit.

In summer 2020, WellSpace unveiled the Crisis Receiving for Behavioral Health center, known as “Crib,” in downtown Sacramento. The center receives people experiencing a mental health crisis or drug intoxication and allows them to stay for 24 hours and be connected to other services. The group says it has served more than 7,500 people since opening.

Physical locations linked to services, like Crib, are a crucial part of a well-functioning 988 system, said Jennifer Snow, national director of government relations and policy for the National Alliance on Mental Illness.

“Those crisis stabilization programs are really key to helping somebody not languish in the ER or unnecessarily get caught up in the criminal justice system,” she said.

Snow said it’s too early to know how the nation is progressing overall on building up these kinds of centers.

“This is something I am dying to know, and we just don’t,” she said.

Snow explained that the crisis care system has roots in law enforcement, so it tends to replicate law enforcement’s decentralized and locally led structure.

“It makes it harder to look at it from a national perspective and, you know, be able to identify exactly where are these services and where are the gaps in services,” she said.

Building additional crisis centers, and hiring enough response teams to respond quickly, at all hours, in more areas of the U.S., would require significant investment. The current system relies heavily on state and local government funding, and more federal support is needed, Snow said.

In 2022, a group of legislators introduced the 988 Implementation Act in the House of Representatives. They were able to pass several provisions, including securing $385 million for certified community behavioral health clinics, which operate 24/7 crisis care, and $20 million for mobile crisis response pilot programs.

The bill was reintroduced in 2023, with the goal of passing the remaining sections. A significant provision would force Medicare and Medicaid, as well as private health insurance, to reimburse providers for crisis services.

This article is from a partnership that includes CapRadio, WHYY, NPR, and KFF Health News.

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‘I will not go quietly,’ Gregg Wallace says amid reports he’s been sacked by the BBC

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July 8, 2025

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'I will not go quietly,' Gregg Wallace says amid reports he's been sacked by the BBC

Former MasterChef host Gregg Wallace has vowed he will “not go quietly”, amid reports that he has been sacked by the BBC.

It comes after the TV host faced an investigation, commissioned by MasterChef’s production company Banijay UK, into alleged inappropriate behaviour while working for the BBC.

In November, the 60-year-old stepped back from presenting the cooking show after accusations that he made sexual comments towards staff and celebrity guests on a range of programmes over 17 years.

Gregg Wallace receives his MBE for services to food and charity. Pic: PA
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Gregg Wallace received an MBE for services to food and charity in 2023. Pic: PA

Broadcaster Kirsty Wark, author and actor Emma Kennedy, and presenter Kirstie Allsopp, were among the high-profile figures who made claims of inappropriate behaviour against Wallace.

In a statement, released ahead of the publication of the summary of a report into the claims, the 60-year-old said he had been “cleared of the most serious and sensational accusations” made against him.

However, he said the report, carried out by independent law firm Lewis Silkin, had found him “primarily guilty of inappropriate language between 2005 and 2018”.

Wallace’s statement, published on Instagram, came hours before the BBC News reported that 50 more people had made claims to the corporation against the presenter, including allegations he groped one MasterChef worker and pulled his trousers down in front of another.

In his statement, Wallace labelled BBC News’s claims as “uncorroborated tittle-tattle”.

Wallace wrote: “I have taken the decision to speak out ahead of the publication of the Silkin’s report – a decision I do not take lightly.

“But after 21 years of loyal service to the BBC, I cannot sit in silence while my reputation is further damaged to protect others.

“I have now been cleared by the Silkin’s report of the most serious and sensational accusations made against me.

“The most damaging claims (including from public figures which have not been upheld) were found to be baseless after a full and forensic six-month investigation.

“To be clear, the Silkin’s report exonerates me of all the serious allegations which made headlines last year and finds me primarily guilty of inappropriate language between 2005 and 2018.”

Gregg Wallace on MasterChef. Pic: BBC/ Shine TV 2024
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Gregg Wallace on MasterChef. Pic: BBC/ Shine TV 2024

‘I was hired as the cheeky greengrocer – now that’s a problem’

Wallace said he recognised that “some of my humour and language” was at times “inappropriate” and, for that, he apologised “without reservation”.

“But I was never the caricature now being sold for clicks,” Wallace, who also referred to his recent diagnosis of autism, added.

“I was hired by the BBC and MasterChef as the cheeky greengrocer. A real person with warmth, character, rough edges, and all.

“For over two decades, that authenticity was part of the brand. Now, in a sanitised world, that same personality is seen as a problem.”

Wallace and Anne-Marie Sterpini in 2014
Image:
Wallace and his partner Anna Wallace, pictured in 2014

Wallace: Complaints from ‘middle-class women of a certain age’

Shortly after the allegations first emerged, Wallace recorded a video where he dismissed his accusers as “middle-class women of a certain age”.

His remarks were met with huge criticism – including from Downing Street, where a spokesperson for the prime minister described them as “completely inappropriate and misogynistic”.

Wallace responded by posting a follow-up clip where he apologised and said he “wasn’t in a good space” when he posted the comments.

Wallace was replaced in the 20th season of MasterChef, which aired this spring, by restaurant critic and former I‘m A Celebrity contestant Grace Dent. Several Christmas episodes of the show were also pulled from the BBC’s 2024 festive schedule.

In April, Wallace spoke to the Daily Mail, denying all accusations against him and saying he had contemplated suicide following the allegations.

Wallace’s lawyers have previously called allegations that he engages in behaviour of a sexually harassing nature “entirely false”.

A spokesperson for the BBC said: “Banijay UK instructed the law firm Lewis Silkin to run an investigation into allegations against Gregg Wallace. We are not going to comment until the investigation is complete and the findings are published.”

A Banijay spokesperson told Sky News: “We won’t be commenting until our report is published.” They have signalled the report will be published later this week or next.

Banijay previously said Wallace is “committed to fully co-operating” with the external review.

Alongside MasterChef, Wallace presented Inside The Factory for BBC Two from 2015 to 2023.

He also featured on various BBC shows over the years, including Saturday Kitchen, Eat Well For Less, Supermarket Secrets, Celebrity MasterChef and MasterChef: The Professionals, as well as being a Strictly Come Dancing contestant in 2014.

More recently, Wallace has been promoting his health and lifestyle website, offering one-to-one coaching from both himself and a team of experts, which includes nutritionists and doctors, and his wife Anna in the role of recipe curator.

Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 or email jo@samaritans.org in the UK. In the US, call the Samaritans branch in your area or 1 (800) 273-TALK.

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Prime Day-1 Green Deals: Lectric’s new XP Trike2, EcoFlow, Segway e-bikes, ECOVACS robot mowers, Anker SOLIX, and much more

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July 8, 2025

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Prime Day-1 Green Deals: Lectric's new XP Trike2, EcoFlow, Segway e-bikes, ECOVACS robot mowers, Anker SOLIX, and much more

Amazon’s Prime Day is in full swing through the rest of the week, and we’ve got a jam-packed edition of Green Deals for you today from the first round of savings that we’ve spotted so far, with all the rest being added to our Prime Day Green Deals hub here, which we’ll be updating regularly. Leading the pack is the preorder launch of Lectric’s new XP Trike2 that is getting $227 in free gear at $1,499 through July 28th. We also have some EcoFlow direct-website Prime Day savings, like the DELTA Pro 3 bundle with a 400W panel and a transfer switch at a new $2,849 low, among others. There’s also the new low price hitting Segway’s Xafari e-bike for $2,000, while the Xyber e-bike is down at $3,000. All that and much more are waiting for you below.

Head below for other New Green Deals we’ve found today and, of course, Electrek’s best EV buying and leasing deals. Also, check out the new Electrek Tesla Shop for the best deals on Tesla accessories.

Lectric launches new and improved XP Trike2 with $227 in free gear for preorder at $1,499

As part of Lectric’s newly launched Better Than Prime Sale, the brand is offering preorder savings on its all-new XP Trike2 that comes with $227 in free gear at $1,499 shipped, while the upgraded 750 model won’t be available for preorder until September. This bundle would normally cost $1,726 in full, but as most folks know, the brand tends to provide discounts on the bundled items over actual price cuts. This all-new commuting solution is getting the first chance at savings through July 28th, when it is slated to begin shipping. Along with the eTrike, you’ll be getting a wider saddle with a supporting backrest, an Elite headlight, and a suspension seat post. Head below to learn more about this model and its upcoming 750 variant too.

The next generation of one of the most popular eTrikes on the market, especially amongst older riders, Lectric’s new XP Trike2 cruises onto the scene with a Stealth M24 500W rear hub motor (peaking at 1,092W) that runs quieter than normal motors, as well as a 624Wh battery. This combination provides top speeds of 14 MPH and a travel range of up to 50 miles on a single charge when the five PAS levels are activated. If you haven’t ridden in a while and want to take things slow, there is a power-limiting preset feature that dials down its max speed until you’re ready.

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There’s a bunch of notable upgrades coming with the Lectric XP Trike2, like the Cloud 50 suspension fork to take pressure off your joints, as well as hydraulic brakes for guaranteed stopping power, a headlight and taillight that provides amber side lighting, turn signals, brake lighting, plus reflective tires – all in the name of keeping you seen and safe. You’ll also be getting puncture-resistant tires with fenders over each, a 20A internal controller with an IPX5 water-resistance rating, parking brakes, a rear cargo rack with a 75-pound payload, a half-twist throttle, a new TFT LCD display, keyless riding functionality, and more.

Now, if you want to hold off for the upgraded Lectric XP Trike2 750 model, there are a few key differences to consider. First, it will be available at $1,799 shipped come September, with a larger 840Wh battery and Stealth M24 750W rear hub motor (peaking at 1,310W) that provide increased 17 MPH top speeds and a travel range up to 70 miles with the pedal assistance activated. From there, the big changeup comes from the inclusion of the brand’s Quick Switch tech that allows you to switch between cadence and torque sensors.

EcoFlow DELTA 3 Pro power station

Get $2,448 in savings on EcoFlow’s DELTA Pro 3 bundle with a 400W panel and transfer switch at new $2,849 low

EcoFlow has switched to its full Prime Day Sale event running through July 11 with up to 62% discounts (and a bonus 5% savings) across a massive lineup of units. Three offers can be found only on the brand’s direct site, with the biggest deal amongst them being the DELTA Pro 3 Portable Power Station bundled with a 400W solar panel and transfer switch for $2,849.05 shipped, after using the code EFPDAFF5 at checkout for an additional 5% off. This package would normally run you $5,297 at full price, which we’ve only seen brought as low as $3,499 back in its Memorial Day sale. The deal here gives you more savings than ever, putting $2,448 back in your pocket for the best new price we have tracked.

Check out the full post and all the included bundles in our original coverage here.

Segway e-bikes

Segway’s Xafari and Xyber e-bikes with Apple Find My, proximity locking, more are starting from a new $2,000 low

Running parallel to Amazon’s Prime Day Sale event, Segway has some limited-time discounts of up to $400 on its two new e-bikes. Through July 11, you can score the Xafari e-bike at $1,999.99 shipped, while the Xyber e-bike is down at $2,999.99 shipped. Normally fetching $2,400 and $3,300, respectively, we’ve only seen previous post-launch discounts hitting these models once before at the top of June, when their prices were brought down to $2,200 and $3,000. While the low price is returning for the Xyber e-bike, the Xafari is seeing even lower pricing for this event that saves you $400 off the tag at the new best rate we have tracked.

Get the full rundown on what you can expect from these models in our original coverage here.

ECOVACS robot lawn mower

Save $600 on ECOVACS’ AI-supported Goat A2500 robot mower at new $1,100 low for Prime Day

As part of its Prime Day event, Amazon is offering the price yet on the new ECOVACS Goat A2500 RTK Robot Lawn Mower dropping to $1,199.99 shipped during this event. This new model has spent most of the time since its release earlier in the year keeping to its $2,000 full price, which we’ve seen brought down as low as $1,500 with discounts so far. During this seasonal event, we’re seeing things go even lower thanks to the 30% markdown that is cutting $600 off the tag, landing it at the best price we have tracked.

Get the full rundown on what you can expect from this new model in our original coverage here.

Anker SOLIX F3000 power station

Anker’s new modular SOLIX F3000 3,072Wh LiFePO4 station gets up to $2,599 increased savings from a new $1,599 low

Anker SOLIX has officially launched its full Prime Day Sale with up to 57% discounts, bonus savings, free gifts, and more through July 11. Among the deals we’re seeing, the brand’s new SOLIX F3000 Portable Power Station is getting increased savings up to 2,599 off, with things starting at the solo power station for $1,519.05 shipped, after using the code PDSG5OFF at checkout. which is also matching in price at Amazon. Outside of these initial savings, this new unit will carry a $2,599 price tag, which is reduced from the $900 $1,080 markdown that lands it at a new low price. What’s more, the brand is also offering reduced add-on accessory discounts (on the station’s landing page), giving folks the chance to pick up the home backup kit for just $99 (normally $399) and/or the 120V generator input adapter at $49 (normally $99) – adding on an additional $350 savings should you take the opportunity.

Get the full rundown on what you can expect from this new model, as well as the pricing on its bundles in our original coverage here.

greenworks crossover-Z riding lawn mower

Get $2,200+ savings on Greenworks’ 60V Crossover-Z riding mower with six 8Ah batteries at a new $2,797 low

As part of its Prime Day Competitor Sale, Walmart is offering the best pricing yet on the Greenworks 60V Crossover-Z 42-inch Cordless Zero Turn Riding Lawn Mower with six 8Ah batteries and three dual port turbo chargers at $2,797 shipped. Normally, this package would run you $5,600 direct from the brand’s website, where it’s currently marked down to $5,319, but fetches $4,997 at Walmart. The already significant difference in price only gets better with the $2,200 markdown we’re seeing during this sale that beats out all the pricing we’ve seen up until today to land it at a new all-time low. You won’t find this package at Amazon, where only the bundle with four 8Ah batteries is offered – plus, that’s sitting nearly $1,000 higher in price, so you’re getting a lot more here for a lot less.

Learn more about this riding mower in our original coverage here.

Aiper IrriSense smart irrigation system

Get $100 in first savings on Aiper’s IrriSense smart irrigation system that covers 4,800 square feet at $600

Through its official Amazon storefront, Aiper is offering the first chance at savings on its new IrriSense Smart Irrigation System at $599.99 shipped, after clipping the on-page $100 off coupon, with the price matching direct from the brand’s website. This new device just hit the scene back in May with a $700 price tag, with the deal we’re seeing here from both Amazon and the brand’s direct site being the first chance at cash savings that we have tracked. You’ll be able to upgrade your irrigation with a smarter alternative at $100 off while it lasts, setting the bar for future deals down the line.

Learn more about this all-new release and what it can do in our original coverage here.

Best Summer EV deals!

Best new Green Deals landing this week

The savings this week are also continuing to a collection of other markdowns. To the same tune as the offers above, these all help you take a more energy-conscious approach to your routine. Winter means you can lock in even better off-season price cuts on electric tools for the lawn while saving on EVs and tons of other gear.

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Ford launches new $0 down, 0% interest summer sales promo and you get a free EV charger

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July 8, 2025

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Ford-summer-sales-promo

Ford has a new idea to help you save this summer: $0 down payment, 0% interest, and zero payments for the first 90 days. The new summer sales promo is available on most Ford and Lincoln models. Those buying an electric vehicle can also score a free home EV charger.

In April, Ford launched the “From America, For America” campaign, offering employee pricing to all. According to Ford, the offer helped make it the number one selling brand in America in the first half of 2025.

Despite the success, Ford is shaking it up for the second half of the year. Starting July 8, Ford is transitioning to its new “Zero, Zero, Zero” offer.

The summer sales promo features a $0 down payment, 0% interest for 48 months, and zero payments for the first 90 days on most Ford and Lincoln vehicles.

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Although the employee pricing plan turned out to be a success, Ford dealers said buyers could benefit from less out-of-pocket expenses.

Those shopping for an EV can also score a free home charge. Ford extended its Power Promise program through September 30.

Ford-summer-sales-promo
Ford Mustang Mach-E (left) and F-150 Lightning (right) (Source: Ford)

The program offers buyers a free Level 2 home charger (plus standard installation) and other perks like 24/7 live electric vehicle support, roadside assistance, and an 8-year, 100,000-mile battery warranty.

Despite strong overall sales in the second quarter, Ford’s EV sales fell by nearly a third. Ford spokesperson Martin Gunsberg told Electrek the lower EV sales were due to the Mustang Mach-E recall and changeover to the 2025 model year. “Our dealers can’t sell what they don’t have,” he said.

Ford-summer-sales-promo
2025 Ford Mustang Mach-E (Source: Ford)

Although the Trump administration is ending the federal EV tax credit, you still have until September 30 to snag the savings on eligible models.

Ready to test one out for yourself? You can use our links below to find deals on the Mustang Mach-E and F-150 Lightning at a dealer near you.

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