Connect with us

Published

on

Shoplifting has hit a record high with 16.7 million incidents recorded last year – more than double compared to 2022.

The spate cost retailers around £1.8bn, a record sum, and the first time it has surpassed the £1bn mark, according to an annual survey by the British Retail Consortium (BRC).

Violence and abuse against shop workers also spiked last year with about 1,300 incidents daily, a rise of 50% from 870 the year before, the trade association reported.

About 8,800 of the total across the year resulted in injury.

Retail staff faced a range of incidents including physical violence, threats with weapons, racial abuse and sexual harassment.

Shoplifting and abuse come hand in hand as, in November, it was revealed as many as two in five employees faced mistreatment reported being shouted at, spat on, or hit especially when confronting the criminals.

Many have considered quitting their jobs or leaving retail work altogether.

More on Police

The industry group – which has thousands of members including more than 200 major chains – surveyed a sample of retailers representing some 1.1 million employees across the country.

Some of the retailers surveyed pointed to the cost-of-living crisis which had led to shoplifters stealing several items as opposed to one or two.

Please use Chrome browser for a more accessible video player

The rise and rise of retail crime

Consumer Prices Index (CPI) inflation hit a peak of 11.1% in October 2022, with people seeing much higher prices for everyday essentials such as food and electricity.

Other retailers said they had seen shoplifters were more prone to resort to violence and abuse, and they felt there was a lack of consequences for offenders.

During COVID, people lashed out at staff due to safety measures implemented in shops resulting in the number of abuse cases tripling during the period.

BRC said the situation had escalated to a “crisis” and criticised the government’s “woefully inadequate” action to combat it.

Firms have attempted to curb the rise of crimes in their stores, spending about £1.2bn on measures like CCTV, increased security personnel, and body cameras.

Criminals given ‘a free pass’

Helen Dickinson, the BRC’s chief executive, said despite the sums of money invested to prevent crime, violence and abuse against staff was “climbing”.

She added: “Criminals are being given a free pass to steal goods and to abuse and assault retail colleagues. No one should have to go to work fearing for their safety.

“This is a crisis that demands action now.”

More than 55 leading businesses, including Sainsbury’s and Boots, previously signed an open letter to Minister for Policing Chris Philp calling for more police action over the high levels of abuse.

The Co-op said it recorded 300,000 incidents of shoplifting, abuse, violence and anti-social behaviour in 2023 – an increase of more than 40% on the year before.

It urged MPs not to “turn their backs” on shopworkers.

Meanwhile, the head of John Lewis said shoplifting had become an “epidemic” with a rise in organised gangs looting stores.

Read more:
Lidl staff to wear body cameras after surge in shoplifting

Man interviewed by police after video of confrontation at shop went viral

How to tackle the ‘epidemic’?

John Lewis is among 10 of the UK’s biggest retailers which last year agreed to fund a police operation to crack down on shoplifting, called Project Pegasus.

The companies are expected to pay around £600,000 towards the project, which will use CCTV images and facial recognition software to get a better understanding of shoplifting operations.

Please use Chrome browser for a more accessible video player

Face ID tech to tackle shoplifters

Also, the Police Retail Crime Action Plan, launched in October 2023, signalled some “hope” for the sector, the BRC said.

It includes a pledge for police to prioritise urgently attending the scene of shoplifting that has involved violence against a worker, or when a shoplifter has been detained.

Henrik Nordvall, who heads H&M in the UK & Ireland, said: “While we welcomed the Retail Crime Action Plan last year, we need to ensure that this is put into practise.

“The introduction of a standalone offence for violent and abusive behaviour toward retail workers will send a clear message that the government does not tolerate such behaviour towards people who are simply doing their jobs.

“The issue of retail crime is not just about the cost to a business, but more importantly the safety of colleagues and customers who have the right to feel safe on their high streets and in their workplaces.”

Continue Reading

UK

‘I have nightmares of dead bodies’: Patients dying and undiscovered for hours in hospital corridors

Published

on

By

'I have nightmares of dead bodies': Patients dying and undiscovered for hours in hospital corridors

Patients are dying in corridors and going undiscovered for hours while the sick are left to soil themselves, nurses have said, revealing the scale of the corridor crisis inside the UK’s hospitals.

In a “harrowing” report built from the experiences of more than 5,000 NHS nursing staff, the Royal College of Nursing (RCN) found almost seven in 10 (66.81%) say they are delivering care in overcrowded or unsuitable places, including converted cupboards, corridors and even car parks, on a daily basis.

Demoralised staff are looking after as many as 40 patients in a single corridor, unable to access oxygen, cardiac monitors, suction and other lifesaving equipment.

Women are miscarrying in corridors, while some nurses report being unable to carry out adequate CPR on patients having heart attacks.

Sara (not her real name) said she was on shift when a doctor told her there was a dying patient who had been waiting in the hospital’s corridor for six hours.

“It took a further two hours to get her into an adequate care space to make her clean and comfortable,” she told Sky News.

“That’s a human being, someone in the last hours of their life in the middle of a corridor with a detoxing patient vomiting and being abusive behind them and a very poorly patient in front of them, who was confused, screaming in pain. It was awful on the family, and it was awful on the patient.”

More on Nhs

Dead patients ‘not found for hours’

A nurse working in the southeast of England quit her job after witnessing an elderly lady in “animal-like conditions”.

She told the RCN: “A 90-year-old lady with dementia was scared, crying and urinating in the bed after asking several times for help to the toilet. Seeing that lady, frightened and subjected to animal-like conditions is what broke me.

“At the end of that shift, I handed in my notice with no job to go to. I will not work where this is a normal day-to-day occurrence.”

Another nurse in the South East said a patient died in a corridor and “wasn’t discovered for hours”.

Sara told Sky another woman needed resuscitating after the oxygen underneath her trolley ran out. Sara was one of just two nurses caring for more than 30 patients on that corridor.

“I have had nightmares – I have a nightmare that I walk out in the corridor and there are dead bodies in body bags on the trolleys,” she said, growing visibly emotional.

👉 Listen to Sky News Daily on your podcast app 👈

No electricity to plug in computers

One nurse, who spoke to Sky News, said the conditions were “undignified” and “inhumane”.

“It’s not just corridors – we utilise chairs, cupboards, whatever space is available in the hospital to be repurposed into a care space, in the loosest sense of that term. These spaces are unsafe.”

Some spaces, she said, don’t even have basic electricity for nurses to plug in their computers.

The nurse, who spoke to Sky on the condition of anonymity, said she has experienced burnout multiple times over the state of her workplace.

“I have come to the conclusion this week I don’t think I can continue working in the NHS or as a nurse,” she said.

“It breaks my soul; I love what I do when I am able to do it in the right way. I like caring for people, I like making people better, I also like providing a dignified death.”

She added: “I want to look after the institution I was born into, but for the sake of my family and my mental health, I don’t know how much more I can give.”

With 32,000 nursing vacancies in England alone, data also shows around one in eight nurses leave the profession within five years of qualifying.

Nurses are being forced to provide care in hospital corridors and car parks. Pic: PA
Image:
Nurses are being forced to provide care in hospital corridors and car parks. Pic: PA

Staff ‘not proud of the care they are giving’

The Royal College of Nursing (RCN) says the testimony, which runs to over 400 pages, must mark a “moment in time”. In May 2024, the RCN declared a “national emergency” over corridor care in NHS services.

Professor Nicola Ranger, RCN general secretary and chief executive, said: “At the moment, [nursing staff] are not proud of the care they are giving.”

“We hear stories of escalation areas and temporary beds that have been open for two years,” she added. “That is no longer escalation, it’s understaffed and underfunded capacity that is pretty shocking care for patients. We have to get a grip on that.”

Read more: Hospital advertises for corridor nurse amid NHS winter crisis

She called the situation “a disgrace”, citing abuse of staff as another reason for people leaving the profession in droves.

Last week, a nurse was left with “life-changing injuries” after being stabbed by a man while at work.

“The NHS used to be the envy of the world and we need to take a long hard look at ourselves and say ‘what needs to change?’

“The biggest concern for us is that the public Is starting to lose a little faith in their care, and that has to stop. We absolutely have to sort this out.”

Commenting on the RCN’s report, Duncan Burton, chief nursing officer for England, said the NHS had experienced one of the “toughest winters” in recent months, and the report “should never be considered the standard to which the NHS aspires”.

“Despite the challenges the NHS faces, we are seeing extraordinary efforts from staff who are doing everything they can to provide safe, compassionate care every day,” he added. “As a nurse, I know how distressing it can be when you are unable to provide the very best standards of care for patients.”

Have you experienced corridor care in an NHS hospital? Get in touch on NHSstories@sky.uk

Continue Reading

UK

British woman dies in French Alps after crashing into another skier

Published

on

By

British woman dies in French Alps after crashing into another skier

A 62-year-old British woman has died in the French Alps after colliding with another skier, according to local reports.

The English woman was skiing on the Aiguille Rouge mountain of Savoie at around 10.30am on Tuesday when she hit a 35-year-old man who was stationary on the same track, local news outlet Le Dauphine reported.

It added that emergency services and rescue teams rushed to the scene but couldn’t resuscitate the woman, who died following the “traumatic shock”.

The man she collided with was also said to be a British national.

Read more:
Death of two-year-old boy at nursery investigated by police
British-born former child star dies aged 32 in LA wildfires

Local reports said the pair were skiing on black slopes, a term used to describe the most challenging ski runs with particularly steep inclines.

A spokesperson for the Foreign, Commonwealth and Development Office told Sky News: “We are supporting the family of a British woman who died in France and are in touch with the local authorities.”

Continue Reading

UK

Singer Linda Nolan dies ’embraced with love’ with siblings by her side

Published

on

By

Singer Linda Nolan dies 'embraced with love' with siblings by her side

Singer Linda Nolan, who rose to fame alongside her sisters in The Nolans, has died after several years of battling cancer.

The Irish star, 65, and her sisters Coleen, Maureen, Bernie, Denise and Anne, had a run of hits in the late 1970s and ’80s – including the disco classic I’m In The Mood For Dancing.

Paying tribute on The Nolans‘ X account, her sisters described her as “a pop icon and beacon of hope”, who “faced incurable cancer with courage, grace and determination, inspiring millions”.

Linda died peacefully in hospital this morning, “embraced with love and comfort” with her siblings by her side, her agent Dermot McNamara said in a statement.

“As a member of The Nolans, one of the most successful girl groups of all time, Linda achieved global success; becoming the first Irish act to sell over a million records worldwide, touring the world and selling over 30 million records,” he said.

“Her distinctive voice and magnetic stage presence brought joy to fans around the world, securing her place as an icon of British and Irish entertainment.”

As well as her TV and musical career, Linda helped to raise more than £20 million for numerous charities, including Breast Cancer Now, Irish Cancer Society, Samaritans and others.

“Her selflessness and tireless commitment to making a difference in the lives of others will forever be a cornerstone of her legacy,” Mr McNamara said.

Linda Nolan, Anne Nolan, Bernie Nolan, Coleen Nolan, and Maureen Nolan.
Pic PA
Image:
Five of the Nolans in 1983 (L-R): Linda, Anne, Bernie, Coleen and Maureen. Pic: PA

Linda’s death came after she was admitted to hospital with pneumonia over the weekend. She began receiving end-of-life care after slipping into a coma on Tuesday.

Details of a celebration of the star’s “remarkable life” will be shared in due course.

Linda was born to Tommy and Maureen Nolan in Dublin on 23 February 1959, the sixth of eight children.

Her parents were both singers and keen to turn their young family into a musical troupe. Linda made her stage debut aged just four.

Those early years put the siblings on track for a career in show business which lasted for decades. As well as I’m In The Mood For Dancing, The Nolans had hits with Gotta Pull Myself Together, Attention To Me and Don’t Make Waves, and they also had their own TV specials.

At their height, they toured with Frank Sinatra and were reported to have outsold The Beatles in Japan.

Linda left the group in 1983, but later reformed with her sisters for several comeback performances. She also became known for musical theatre, most notably performing the role of Mrs Johnstone in Blood Brothers for three years from 2000.

The Nolan Sisters, (left to right) Bernadette, Denise, Linda (top), Anne and Maureen
Image:
L-R: Bernie, Denise, Linda (top), Anne and Maureen Nolan pictured in 1975, before youngest sister Coleen joined the group

Four siblings struck by cancer

Linda was first diagnosed with breast cancer in 2005, and underwent a mastectomy two days before her 47th birthday.

After being given the all-clear in 2011, in 2017 she was diagnosed with secondary breast cancer. Three years later, Linda and Anne together revealed they were being treated for cancer once again.

The sisters were diagnosed with different forms of the disease just days apart after they returned home from filming a series of their show, The Nolans Go Cruising. Linda had cancer of the liver, while Anne had breast cancer.

Linda Nolan seen attending the Bold x Pink Ribbon Foundation Party in 2024.
Pic: Shutterstock
Image:
The star, pictured last year, had battled cancer for several years. Pic: Shutterstock

They went on to write Stronger Together, an account of their journey that included frank details of their treatments and the side effects.

But in 2023, Linda revealed the cancer had spread to her brain and she was beginning treatment as part of a new drug trial.

The Nolans lost their second-youngest sister, Bernie, to cancer in 2013, aged 52.

Loose Women star Coleen Nolan also revealed she was diagnosed with skin cancer last year, and said she was using a chemotherapy cream to remove it.

Linda’s husband of 26 years, Brian Hudson, died in 2007 after being diagnosed with skin cancer.

Anne Nolan is now cancer-free.

Tributes to star ‘who was always a joy’

TV star and singer Cheryl Baker and comedian Tommy Cannon are among those who have paid tribute.

“I’m heartbroken to hear about the passing of Linda Nolan,” Cannon wrote on X. “I had the pleasure of working with her on so many occasions, and she was always a joy – full of warmth and love. My thoughts and love are with the Nolan girls and the whole family.”

“The most incredible voice, the wickedest sense of humour, such a massive talent,” Baker wrote. “You’re with Brian now, Lin.”

Loose Women also sent its love to her family. Linda appeared as a guest panellist on the ITV chat show over the years, alongside her sister Coleen.

The Blackpool Grand Theatre described her as “a true Blackpool icon”.

Continue Reading

Trending