Delivery riders are to strike again on Friday as takeaway order numbers fell during the Valentine’s Day walkout.
There were roughly 30% fewer orders in London during the strike period last Wednesday than the same 5pm to 10pm hours on Valentine’s Day in 2022 and 2023, according to delivery rider app, Rodeo.
Across the UK the fall was 10% to 20% of normal volumes.
Rodeo expected 750,000 to 1 million orders would have taken place across the UK throughout the five Valentine’s Day hours.
The sum is based on the 10 to 15 million average number of takeaway orders a week in the UK and Ireland, taken from delivery company results as well as previous Valentine’s Day order data.
Data from 5,000 to 10,000 delivery riders using Just Eat, Uber Eats and Stuart was used to generate this data.
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The app allows riders to track their earnings, communicate with other couriers, and see which apps, areas and times are busiest.
While Deliveroo is not included on Rodeo, the Rodeo co-founder told Sky News there’s no reason to believe the effect wasn’t consistent across delivery platforms.
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Deliveroo said “Rodeo does not have any access to Deliveroo data and therefore it is misleading to suggest any read across to our business. Every single one of these data points is incorrect for Deliveroo”.
A Just Eat spokesperson said: “Just Eat disputes the claims.”
It’s understood the majority of restaurants using Just Eat have their own delivery couriers, which protects the platform from the effect of rider stoppages.
Image: Delivery drivers
Delivery riders typically work across platforms, delivering for more than one company at a time.
In advance of the stoppage last Wednesday Deliveroo contacted restaurants in areas it expected to be impacted and suggested they stop accepting orders if they begin to stack up, and switch delivery terminals to offline mode “to avoid a negative customer experience”.
The email, seen by Sky News, said restaurants will not be charged commission for cancelling deliveries and that Deliveroo will proactively cancel orders that are more than 45 minutes late en route to customers.
Strikes are again taking place between 5pm and 10pm on Friday 22 February as riders, organised by the Delivery Jobs UK group, say pay has fallen and they have to work longer hours for less money.
That work is often done in dangerous environments and wet and windy weather. Riders can deal with drunk people, bike thefts and racism on the job, a Delivery Jobs UK spokesperson told Sky News.
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Delivery rider on why he’s striking
Strikes are to continue if demands for a £5 minimum fee per delivery, compensation for the time it takes to get to the pick-up point, and increased pay when delivering more than one order from a given outlet are not met.
In response, Just Eat also said: “Our data shows that couriers delivering for Just Eat earn, on average, significantly over both the London and national living wage for the time they are on an order.
“We provide a highly competitive base rate to self-employed couriers and have a good relationship with the vast majority of couriers across our network. In addition, we offer regular incentives to help them maximise their earnings and continue to review our pay structure regularly.”
A Deliveroo spokesperson also said: “Thousands of people apply to work with Deliveroo each month, rider retention rates are high and the overwhelming majority of riders tell us that they are satisfied working with us.
“We value dialogue with riders, which is why we have a voluntary partnership agreement with a trade union”.
A Stuart spokesperson commented: “We worked closely with clients to minimise disruption during the impacted period, and will continue to do so for any future instances.
“Stuart remains committed to providing competitive earnings opportunities for courier partners and delivering a courier-centric platform.”
An Uber Eats spokesperson said: “We offer a flexible way for couriers to earn by using the app when and where they choose, something we know the vast majority of couriers value.
“Couriers are also covered by our partner protection programme that provides insurance if they are injured whilst working and income protection if they are sick and not able to work, and we and we regularly engage with couriers to look at how we can improve their experience.”
If you ever fly to Washington DC, look out of the window as you land at Dulles Airport – and you might snatch a glimpse of the single biggest story in economics right now.
There below you, you will see scattered around the fields and woods of the local area a set of vast warehouses that might to the untrained eye look like supermarkets or distribution centres. But no: these are in fact data centres – the biggest concentration of data centres anywhere in the world.
For this area surrounding Dulles Airport has more of these buildings, housing computer servers that do the calculations to train and run artificial intelligence (AI), than anywhere else. And since AI accounts for the vast majority of economic growth in the US so far this year, that makes this place an enormous deal.
Down at ground level you can see the hallmarks as you drive around what is known as “data centre alley”. There are enormous power lines everywhere – a reminder that running these plants is an incredibly energy-intensive task.
This tiny area alone, Loudoun County, consumes roughly 4.9 gigawatts of power – more than the entire consumption of Denmark. That number has already tripled in the past six years, and is due to be catapulted ever higher in the coming years.
Inside ‘data centre alley’
We know as much because we have gained rare access into the heart of “data centre alley”, into two sites run by Digital Realty, one of the biggest datacentre companies in the world. It runs servers that power nearly all the major AI and cloud services in the world. If you send a request to one of those models or search engines there’s a good chance you’ve unknowingly used their machines yourself.
Image: Inside a site run by Digital Realty
Their Digital Dulles site, under construction right now, is due to consume up to a gigawatt in power all told, with six substations to help provide that power. Indeed, it consumes about the same amount of power as a large nuclear power plant.
Walking through the site, a series of large warehouses, some already equipped with rows and rows of backup generators, there to ensure the silicon chips whirring away inside never lose power, is a striking experience – a reminder of the physical underpinnings of the AI age. For all that this technology feels weightless, it has enormous physical demands. It entails the construction of these massive concrete buildings, each of which needs enormous amounts of power and water to keep the servers cool.
We were given access inside one of the company’s existing server centres – behind multiple security cordons into rooms only accessible with fingerprint identification. And there we saw the infrastructure necessary to keep those AI chips running. We saw an Nvidia DGX H100 running away, in a server rack capable of sucking in more power than a small village. We saw the cooling pipes running in and out of the building, as well as the ones which feed coolant into the GPUs (graphic processing units) themselves.
Such things underline that to the extent that AI has brainpower, it is provided not out of thin air, but via very physical amenities and infrastructure. And the availability of that infrastructure is one of the main limiting factors for this economic boom in the coming years.
According to economist Jason Furman, once you subtract AI and related technologies, the US economy barely grew at all in the first half of this year. So much is riding on this. But there are some who question whether the US is going to be able to construct power plants quickly enough to fuel this boom.
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Is Trump’s AI plan a ‘tech bro’ manifesto?
For years, American power consumption remained more or less flat. That has changed rapidly in the past couple of years. Now, AI companies have made grand promises about future computing power, but that depends on being able to plug those chips into the grid.
Last week the International Monetary Fund’s chief economist, Pierre-Olivier Gourinchas, warned AI could indeed be a financial bubble.
He said: “There are echoes in the current tech investment surge of the dot-com boom of the late 1990s. It was the internet then… it is AI now. We’re seeing surging valuations, booming investment and strong consumption on the back of solid capital gains. The risk is that with stronger investment and consumption, a tighter monetary policy will be needed to contain price pressures. This is what happened in the late 1990s.”
‘The terrifying thing is…’
For those inside the AI world, this also feels like uncharted territory.
Helen Toner, executive director of Georgetown’s Center for Security and Emerging Technology, and formerly on the OpenAI board, said: “The terrifying thing is: no one knows how much further AI is going to go, and no one really knows how much economic growth is going to come out of it.
“The trends have certainly been that the AI systems we are developing get more and more sophisticated over time, and I don’t see signs of that stopping. I think they’ll keep getting more advanced. But the question of how much productivity growth will that create? How will that compare to the absolutely gobsmacking investments that are being made today?”
Whether it’s a new industrial revolution or a bubble – or both – there’s no denying AI is a massive economic story with massive implications.
For energy. For materials. For jobs. We just don’t know how massive yet.
Pizza Hut is to close 68 restaurants and 11 delivery sites with the loss of more than 1,200 jobs after the company behind its UK venues fell into administration.
The company has said 1,210 workers are being made redundant as part of the closures.
DC London Pie, the firm running Pizza Hut’s restaurants in the UK, appointed administrators from corporate finance firm FTI on Monday.
It comes less than a year after the business bought the chain’s restaurants from insolvency.
On Monday, American hospitality giant Yum! Brands, which owns the global Pizza Hut business, said it had bought the UK restaurant operation in a pre-pack administration deal – a rescue deal that will save 64 sites and secure the future of 1,276 workers.
A spokesperson for Pizza Hut UK confirmed the Yum! deal and said as a result it was “pleased to secure the continuation of 64 sites to safeguard our guest experience and protect the associated jobs.
“Approximately 2,259 team members will transfer to the new Yum! equity business under UK TUPE legislation, including above-restaurant leaders and support teams.”
Nicolas Burquier, Managing Director of Pizza Hut Europe and Canada, called Monday’s agreement a “targeted acquisition” which, he said, “aims to safeguard our guest experience and protect jobs where possible.
“Our immediate priority is operational continuity at the acquired locations and supporting colleagues through the transition.”
The administration came after HMRC filed a winding up petition on Friday against DC London Pie.
DC London Pie was the company formed after Directional Capital, which operated franchises in Sweden and Denmark, snapped up 139 UK restaurants from the previous UK franchisee Heart with Smart Limited in January of this year.
Staff at the Bank of England are on alert for potential job cuts in Threadneedle Street after the governor, Andrew Bailey, warned of tough decisions about the institution’s future cost base.
Sky News has learnt that Mr Bailey informed Bank of England employees in a memo last week that it was taking a detailed look at costs, although it did not specifically refer to the prospect of redundancies.
One source said the memo had been sent while Mr Bailey was attending the International Monetary Fund (IMF) meeting in Washington.
Its precise wording was unclear on Monday, but one source said it had warned of “tough choices” that would need to be made as the bank accelerated its investment in new technology.
They added that managers had been briefed to expect to have to make savings of between 6% and 8% of their operating budgets.
The Bank of England employed 5,810 people at the end of February, of whom just over 5,000 were full-time, according to its annual report.
Those numbers were marginally higher than in the previous year.
The central bank’s budget, funded through a levy, is expected to be £596m in the current financial year.
The workforce figures include the Prudential Regulation Authority, Britain’s main banking regulator, which is set to get a new boss next year when Sam Woods steps down after two terms in the role.
A Bank of England spokesperson declined to comment on the contents of Mr Bailey’s memo.
They also declined to provide details of the timing of any previous rounds of redundancies at the bank.