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Embattled nail salon Glosslab has been scrambling for cash despite celebrity backers that include former Miss Universe Olivia Culpo, The Chainsmokers and rapper Lil’ Yachty — and some insiders claim the company is in danger of shutting down for good, The Post has learned.

The New York-based chain — which has touted a water-free, hygiene-minded approach to manicures and monthly memberships for unlimited access to its salons — has been mired in chaos under founder and CEO Rachel Apfel Glass, according to former employees.

As reported by The Post, Glosslab has lately been accused by landlords of skipping hundreds of thousands of dollars in rent, even as it has shuttered stores. Insiders blame an overheated and chaotic expansion under Glass — with multiple sources claiming she was nowhere to be found even as the company unraveled.

“She had no interest in the day-to-day operations of this business,” one former employee said of Glass, asking not to be identified. “Rachel was fully absentee. Her interest was in picking out nail polish colors for Instagram posts.”

Another former executive said, “Rachel was very interested in doing podcasts and being a working mom She was trying to build a personal brand but neglecting the brand she was running.”

Glass declined to be interviewed for this article. A spokesperson for Glosslab said former employees’ allegations that Glass was “hands off” and “absentee” were “a very inaccurate characterization” of the executive.

Glosslab recently defaulted on a $5 million loan from a key partner — Joshua Coba, the co-founder of publicly-held European Wax Center, sources said.

Last year, Coba bought seven Glosslab salons, becoming its first franchisee and agreeing to expand the franchise nationwide. But now the stores he bought are affiliated with New York company in name only, former employees tell The Post.

“It’s a delicate situation,” another former employee said, adding that without Coba’s support the company has a “bleak future.”

Asked about the rift with Coba and the $5 million loan default, a Glosslab spokesperson did not deny the allegation, but called it “inaccurate,” declining to elaborate. Coba didn’t respond to requests for comment.

The Chainsmokers declined to comment. The Post reached out to Culpo and Lil’ Yachty for comment.

Faced with a dire shortage of licensed nail technicians, Glosslab has resorted to costly and bizarre measures — including buying Uber rides to send workers from Manhattan to understaffed salons in Westport, Conn., and Hoboken, NJ — a roundtrip that could easily top $300, former employees told The Post.

In addition, New York-based technicians were handed daily cash bonuses of $150 to $200 to cover shifts in newly opened salons across state lines, sources said.

The bigger problem, according to insiders: The company has long fielded complaints that it hired underqualified and unlicensed technicians — who kept their jobs despite mishaps and concerns raised by customers, employees and city inspectors alike.

Glosslab was so desperate for workers that “if nail techs had friends or family that wanted to work, we would have them train at one of the locations alongside another licensed technician,” a former employee told The Post. “They’d train for four or five days and then be sent to Glosslab.”

According to another former employee, “We had numerous instances of nail techs cutting clients, or giving them botched manicures. When clients would complain, the company would throw money at the problem by giving them a free manicure or even free memberships in hopes they wouldn’t leave a bad review.”

A Glosslab spokesperson responded that “all of Glosslab’s technicians are licensed,” and that, “As is common practice in the industry, Glosslab offers free services to correct manicures if a customer isnt satisfied.”

It wasn’t just customers that Glosslab was deceiving — but also prospective investors as the chain scrambled to raise cash, according to sources.

“Whenever an investor would be visiting the store the company would place fake appointments in our books so we would look busy, even going as far as having employees of the company sit in and get their nails done to give the illusion of a successful business,” a former employee claimed.

“Many managers would be upset about that because after the investor would leave they would delete all the fake appointments out of the books,” the source added. “These appointments took up slots that actual paying customers could have taken causing that store’s metrics to be down for that day.”

A Glosslab spokesperson responded that “this is untrue,” adding, “Glosslab pays its staff for every appointment. Staff were never asked to provide services for which they were not compensated.”

Glass was recently “looking for more investors, but [she’s] concerned about sharing why there’s so many closures,” added a worker, who was laid off last year and spoke on the condition of anonymity.

As for Coba, he doesn’t pay royalties and has severed ties as a partner after Glosslab defaulted on his loan. Coba stepped down from EWC’s board in 2021 and runs his own franchising consulting business.

“Glosslab is not supporting him as a franchisee because they dont have the resources to,” said a former employee. “They are not doing any of the things that a franchisor does.”

Insiders say the company began spiraling out of control during the pandemic after it partnered with The Lab, a Brooklyn-based angel investment firm. Co-founded by Andy Stenzler, who started the Rumble boxing fitness chain, The Lab brought in celebrity investors and steered Glosslab towards aggressive expansion.

At one point, Glosslab had 40 leases, including 20 operating salons — it’s down to 14 now — and another 20 under construction, sources told The Post.

“Our rent bill for stores we were building was as high if not higher than the stores we had,” a former employee said. By 2022, Glosslab “was already out of the business of running stores and only in the business of opening stores and thats ultimately what went wrong,” the employee added.

As of last year, Glosslab reportedly raised roughly $20 million Glass said in a Fox Business interview and had opened 21 locations across Connecticut, Florida, Maryland, New Jersey, New York, Texas and Washington, DC.

Despite the chaos and the dire cash shortage, Glass last year hired a consultant at about $8,000 per month to run her social media accounts, according to the employee.

“We convinced her that there would be a mutiny since she had just laid off corporate staff, but then shed decide that our next big thing needs to be retail products but we had neither the budget nor the staff or resources to invest in it. It wasnt a plan, it was a whim,” the employee added.

Some salons were shut down by local health inspectors. In Washington DC, the Dupont Circle and Market Circle salons were temporarily closed in November and have since closed for good, according to a report.

If health inspectors ever showed up at New York salons, workers were instructed to “give them the runaround and say you don’t know anything and you just work here,” according to a laid-off worker.

Another former employee who worked at a Manhattan location in 2022 recalled a tense visit from a city inspector who confronted staff over their lack of license documentation. According to New York law, nail technicians must complete a 250-hour course and pass written and practical exams. Their licenses must beposted on the premises.

“He demanded to see at least pictures of some of the nail tech’s licenses,” the source said. “They were panicking in the basement over it. The inspector ended up staying for hours in our store speaking to the director of operations trying to get to the bottom of the issue.”

Nevertheless, “After that incident, nothing changed,” the source added. “There was no company push or initiative for all nail tech’s to be licensed.”

A Glosslab spokesperson responded: “Like most companies in most industries, managers at Glosslab take the lead when inspections occur so employees can focus on their jobs.”

The rep added that all of the other allegations made by former employees are either untrue or inaccurate.”

Constant cash crunches likewise spurred shortage of basic supplies at salons, including gloves and nail files for technicians, insiders said.

“The company would drop off cheap drug store gloves and not the medical grade gloves we usually received, because these gloves were cheap,” a source said. “The acetone would eat through the gloves and cause holes in them mid service with the client.”

A Glosslab spokesperson said reports of short supplies and lesser-quality gloves were “untrue.”

As Glosslab’s financial woes worsened, the landlord of the Darien Commons shopping center sued in October to evict Glosslab for failing to pay its rent for several months last year.

Glosslab has skipped out on other leases, The Post earlier reported, including its retail space at 401 Third Ave. in Manhattans upscale Murray Hill neighborhood, which displayed a public notice from its landlord alleging that Glosslab owes it $146,542 in back rent.

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World

Senegalese families mourning deaths of hundreds of young men trying to reach Europe

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Senegalese families mourning deaths of hundreds of young men trying to reach Europe

In a half-built home off the busy beaches of the fishing town Mbour, relatives and neighbours gather to grieve without a body to bury. 

A young woman walks in and greets each of us with a handshake and curtsy.

She turns to kneel at the feet of the man sitting in the centre room and suddenly, her posture collapses as she breaks into deep sobs. She was set to marry his youngest son, Mohamed.

Mohamed was one of at least 50 people who recently died attempting the dangerous Atlantic route from Senegal to the Canary Islands.

Their half-sunken boat was found 60 miles south of the Canary Island El Hierro on 29 April – none of their bodies were found in or around the wreckage.

Oumar's son Mohamed died trying to reach Europe
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Oumar’s son Mohamed died trying to reach Europe

“It was announced that there were only nine survivors in the Spanish hospital. When the survivors became conscious and they were asked – we knew Mohamed had died,” says his father Oumar.

“I had decided to seal his marriage. That is why his fiancee was sobbing when she arrived – her hope was shattered.”

More on Migrant Crisis

Three of Mohamed’s older brothers are currently in Spain, struggling to live without residency permits. Oumar says two of them left from Senegal and one from Mauritania to the Canary Islands by boat over the last three years.

Oumar's son Mohamed died trying to reach Europe
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Mohamed had three brothers already in Spain

The Spanish non-profit organisation Caminando Fronteras (Walking Borders) says more than 6,600 migrants died on the Atlantic route last year as a record 55,618 migrants arrived in Spain by boat with most of them landing in the Canary Islands, according to Spain’s Interior Ministry.

Despite the risks, the route is gaining popularity as the land journey to the Mediterranean Sea through North Africa has become increasingly militarised, with Libya, Tunisia, Morocco and Mauritania in bilateral agreements with the European Union (EU) to stop migration.

In January, 7,270 migrants arrived in the Canary Islands – around the same number of arrivals there were in the first six months of last year.

Caminando Fronteras describes the Atlantic route as the deadliest and busiest migrant passage in the world.

Oumar is pained by the loss, but not shocked that Mohamed left to join his brothers. Life in fishing towns across Senegal has become unbearable.

“When I was younger and deep-sea fishing, I didn’t face the problems we have now of industrial fishing boats and the big nets that they use.

“All of this has destroyed the sea. It is happening right now and here in our area and our sons are aware that there are no resources,” says Oumar.

“This is the reason our sons are taking boats and leaving.”

The fishing town Mbour, Senegal
Image:
The fishing town Mbour, Senegal

Illegal and unregulated fishing by large Chinese trawlers and Senegal’s long-standing EU fisheries partnership are at the heart of discontent around the depletion of fish stocks and the devastation of artisanal fishing communities.

Under the current agreement, the EU pays the Senegalese state €2.6m (£2.2m) a year to allow 45 European vessels from Spain and France to fish 10,000 tonnes of tuna and 1,750 tonnes of hake. That is the equivalent of 0.005 euros per tonne of fish.

“The issues with the fishing agreement, which started in the 1970s, is that almost all the areas that it applies to are exploited.

“These fishing agreements are not able to develop in a way to protect the fisheries – a renegotiation in a true way that can benefit these countries should be done,” says Dr Aliou Ba, senior ocean campaign manager for Greenpeace Africa.

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Senegal’s new president Bassirou Diomaye Faye has declared he will review fishing deals and licences signed with its partners that include the European Union to guarantee they are structured to benefit the fishing sector.

“This is a very good statement. There have been years of calls for the audit of the Senegalese industrial fleet. He also requested a renegotiation of this fishing agreement,” says Dr Ba.

“It can be a real, fair fishing agreement. This can be a precedent of African countries defending the interest of communities, of the people.”

But an alternate ecosystem of smugglers and young men eager to follow family and friends to Europe may have already been cemented.

A fisherman turned smuggler speaks to Sky News
Image:
A fisherman turned smuggler speaks to Sky News

On a beach an hour away from the government buildings of Dakar, a fisherman turned smuggler tells us around 200 people in the area died trying to get to the Canary Islands, but demand is higher than ever.

“In Senegal at this moment, we have no time to think too much because we have done so much thinking and don’t have solutions. The only thing we see is to go to Europe.”

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Sports

Astros’ Blanco ejected after glove inspection

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Astros' Blanco ejected after glove inspection

HOUSTON — Astros starter Ronel Blanco was ejected at the start of the fourth inning against the Oakland Athletics on Tuesday night after a foreign substance check.

Third base umpire Laz Diaz ejected Blanco after a check of his glove before he threw a pitch in the fourth inning. The umpires, Blanco and Houston manager Joe Espada stood at the mound for a couple of minutes discussing the issue before the right-hander was ejected.

Blanco’s glove was confiscated, and first base umpire Erich Bacchus ran off the field with it and took it somewhere before returning.

Blanco held out his hands and patted them together in front of the umpires while they inspected his glove before being ejected, and he did the motion again after he was tossed.

Blanco, who threw a no-hitter in his season debut, allowed four hits and struck out one in three scoreless innings Tuesday. He has a 2.09 ERA this season. The Astros led 1-0 when he was replaced by Tayler Scott.

MLB began cracking down on foreign substances in June 2021, and Blanco will likely face a 10-game suspension for the infraction.

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Politics

UK closes ‘trust me bro’ crypto firm that gave horrible advice to clients

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UK closes ‘trust me bro’ crypto firm that gave horrible advice to clients

It comes just two weeks after the Insolvency Service secured a winding-up order against Amey’s firm in the United Kingdom High Court on April 30.

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