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Baidu CEO Robin Li speaks during the company’s Create conference in Shenzhen, China, on April 16, 2024.

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SHENZHEN, China – One year after Chinese search engine operator Baidu released its ChatGPT-like Ernie bot, the company this week announced tools to encourage locals to develop artificial intelligence applications.

“In China today, there are 1 billion internet users, strong foundation models, sufficient AI application scenarios and the most complete industrial system in the world,” CEO Robin Li said in his opening speech at Baidu’s annual AI developers conference on Tuesday.

“Everyone can be a developer,” he said in Mandarin, according to a CNBC translation.

While many point out how China lags behind the U.S. in artificial intelligence capabilities, others emphasize how the strength of the Chinese market lies more in technological application. Take next-day e-commerce and 30-minute food delivery, for example.

Baidu’s newly announced AI tools allow people with no coding knowledge to create generative AI-powered chatbots for specific functions, which can then be integrated in a website, Baidu search engine results or other online portals. That’s different from a similar tool called GPTs that OpenAI launched earlier this year, since those custom-built chatbots — for everything from suggesting movies to fixing code — sit within the ChatGPT interface.

Expect AI to become as universal as email: HSBC

The basic Baidu tools are generally available to try for free, up until a certain usage limit, similar to some of Google’s cloud and AI functions. OpenAI charges a monthly fee for the latest version of ChatGPT and the ability to use it for computer programs. The older ChatGPT 3.5 model is free to use, but without access to the custom-built GPTs.

Baidu this week also announced three new versions of its Ernie AI model — called “Speed,” “Lite” and “Tiny” — that coders can selectively access, based on the complexity of the task.  

“It feels like their focus is on building the entire native AI development ecosystem, providing a full set of development tools and platform solutions,” said Bo Du, managing director at WestSummit Capital Management. That’s according to a CNBC translation of the Chinese remarks.

Baidu said this week that Ernie bot has accumulated more than 200 million users since its launch in March last year, and that computer programs are accessing the underlying AI model 200 million times a day. The company said more than 85,000 business clients have used its AI cloud platform to create 190,000 AI applications.

How the tech is being used

Many of the use cases Baidu showed off this week centered on consumer-facing applications: tourism and creation of content such as picture books and scheduling meetings.

In a demonstration hall, Baidu business departments showed off how the AI tools could be integrated with virtual people doing livestreams, or directing search engine traffic to an AI-based interactive buying guide.

Buysmart.AI, which won Baidu’s AI competition last year, uses the tech for an online shopping assistant connected to Chinese social media platform Weibo. The startup said it is using ChatGPT for a standalone interactive e-commerce app in the U.S.

“Personally I think that Ernie 4.0 has a better grasp of Chinese than ChatGPT 3.5,” Buysmart.AI co-founder Andy Qiu said in an interview. That’s according to a CNBC translation of his Mandarin-language remarks.

Consumers in the U.S. are currently more interested in AI products than users in China are, Qiu said. But he said that overall there is still room for improvement when it comes to building consumers’ trust of AI assistants and convincing users to place an order.

Also on display was a humanoid robot developed by Shenzhen-based UBTech Robotics that used Baidu’s Ernie AI model for understanding commands and reading written words.

It’s not immediately clear how such AI applications can significantly change business at this point. But Baidu is the latest to roll out more tools for people to experiment more easily and cheaply with.

Customer service, voice assistants and internet-connected devices can use smaller AI models to respond quickly to users, pointed out Helen Chai, managing director at CIC Consulting.

She added that in scenarios such as legal consultation or medical diagnosis, small AI models can be trained on specific data to achieve performance that’s comparable to larger AI models.

In the future, big AI-based applications will be based on a mixture of models, Baidu CEO Li said, using the technical term of “mixture of experts” or MoE.

He also promoted Baidu’s capabilities in AI-produced code, one of the areas in which Silicon Valley tech companies see the most potential for generative AI.

Baidu said since it deployed its “Comate” AI coding assistant a year ago, the tool has contributed to 27% of the tech company’s newly generated code. Audio streaming app Ximalaya, IT services company iSoftStone and Shanghai Mitsubishi Elevator are among more than 10,000 corporate Comate users, and have adopted nearly half of the code the tool generates, according to Baidu.

The global rush for developing generative AI has created a shortage in the semiconductors needed to provide the computing power. Chinese companies face added constraints due to U.S. restrictions on chip exports.

Baidu did not specifically discuss a shortage in computing power during the main conference session. In his speech, Dou Shen, head of AI cloud at Baidu, noted “uncertainties” in the chip supply chain and announced that Baidu has a platform that can access the power of several different kinds of chips.

Back in February, Li said on an earnings call that Baidu’s AI chip reserve “enables us to continue enhancing Ernie for the next one or two years.” The company is set to release first-quarter results on May 16.

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Bitcoin approaches $100,000 again as a cool inflation reading fuels risk appetite

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Bitcoin approaches 0,000 again as a cool inflation reading fuels risk appetite

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Bitcoin extended its rebound on Wednesday, hovering just below $100,000 after another encouraging inflation report fueled investors’ risk appetite.

The price of the flagship cryptocurrency was last higher by more than 3% at $99,444.43, bringing its 2-day gain to about 7%, according to Coin Metrics.

The CoinDesk 20 index, which measures the broader market of cryptocurrencies, gained 6%.

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Bitcoin approaches $100,000 after Wednesday’s CPI data

Shares of Coinbase gained 6%. Bitcoin proxies MicroStrategy and Mara Holdings each gained about 4%.

Wednesday’s move followed the release of the December consumer price index, which showed core inflation unexpectedly slowed in December. A day earlier, the market got another bright inflation reading in the producer price index, which showed wholesale prices rose less in December than expected.

The post-election crypto rally fizzled into the end of 2024 after Federal Reserve Chair Jerome Powell sounded an inflation warning on Dec. 18, and bitcoin suffered even steeper losses last week as a spike in bond yields prompted investors to dump growth-oriented risk assets. This Monday, bitcoin briefly dipped below $90,000.

The price of bitcoin has been taking its cue from the equities market in recent weeks, thanks in part to the popularity of bitcoin ETFs, which have led to the institutionalization of the asset. Bitcoin’s correlation with the S&P 500 has climbed in the past week, while its correlation with gold has dropped sharply since the end of December.

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From Gmail to Word, your privacy settings and AI are entering into a new relationship

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From Gmail to Word, your privacy settings and AI are entering into a new relationship

The Microsoft 365 website on a laptop arranged in New York, US, on Tuesday, June 25, 2024. 

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The beginning of the year is a great time to do some basic cyber hygiene. We’ve all been told to patch, change passwords, and update software. But one concern that has been increasingly creeping to the forefront is the sometimes quiet integration of potentially privacy-invading AI into programs.   

“AI’s rapid integration into our software and services has and should continue to raise significant questions about privacy policies that preceded the AI era,” said Lynette Owens, vice president, global consumer education at cybersecurity company Trend Micro. Many programs we use today — whether it be email, bookkeeping, or productivity tools, and social media and streaming apps — may be governed by privacy policies that lack clarity on whether our personal data can be used to train AI models.

“This leaves all of us vulnerable to uses of our personal information without the appropriate consent. It’s time for every app, website, or online service to take a good hard look at the data they are collecting, who they’re sharing it with, how they’re sharing it, and whether or not it can be accessed to train AI models,” Owens said. “There’s a lot of catch up needed to be done.”

Where AI is already inside our daily online lives

Owens said the potential issues overlap with most of the programs and applications we use on a daily basis.

“Many platforms have been integrating AI into their operations for years, long before AI became a buzzword,” she said. 

As an example, Owens points out that Gmail has used AI for spam filtering and predictive text with its “Smart Compose” feature. “And streaming services like Netflix rely on AI to analyze viewing habits and recommend content,” Owens said. Social media platforms like Facebook and Instagram have long used AI for facial recognition in photos and personalized content feeds.

“While these tools offer convenience, consumers should consider the potential privacy trade-offs, such as how much personal data is being collected and how it is used to train AI systems. Everyone should carefully review privacy settings, understand what data is being shared, and regularly check for updates to terms of service,”  Owens said.

One tool that has come in for particular scrutiny is Microsoft’s connected experiences, which has been around since 2019 and comes activated with an optional opt-out. It was recently highlighted in press reports — inaccurately, according to the company as well as some outside cybersecurity experts that have taken a look at the issue — as a feature that is new or that has had its settings changed. Leaving the sensational headlines aside, privacy experts do worry that advances in AI can lead to the potential for data and words in programs like Microsoft Word to be used in ways that privacy settings do not adequately cover.

“When tools like connected experiences evolve, even if the underlying privacy settings haven’t changed, the implications of data use might be far broader,” Owens said. 

A spokesman for Microsoft wrote in a statement to CNBC that Microsoft does not use customer data from Microsoft 365 consumer and commercial applications to train foundational large language models. He added that in certain instances, customers may consent to using their data for specific purposes, such as custom model development explicitly requested by some commercial customers. Additionally, the setting enables cloud-backed features many people have come to expect from productivity tools such as real-time co-authoring, cloud storage and tools like Editor in Word that provide spelling and grammar suggestions.

Default privacy settings are an issue

Ted Miracco, CEO of security software company Approov, said features like Microsoft’s connected experiences are a double-edged sword — the promise of enhanced productivity but the introduction of significant privacy red flags. The setting’s default-on status could, Miracco said, opt people into something they aren’t necessarily aware of, primarily related to data collection, and organizations may also want to think twice before leaving the feature on.

“Microsoft’s assurance provides only partial relief, but still falls short of mitigating some real privacy concern,” Miracco said.

Perception can be its own problem, according to Kaveh Vadat, founder of RiseOpp, an SEO marketing agency.

Having the default to enablement shifts the dynamic significantly,” Vahdat said. “Automatically enabling these features, even with good intentions, inherently places the onus on users to review and modify their privacy settings, which can feel intrusive or manipulative to some.”

His view is that companies need to be more transparent, not less, in an environment where there is a lot of distrust and suspicion regarding AI.

Companies including Microsoft should emphasize default opt-out rather than opt-in, and might provide more granular, non-technical information about how personal content is handled because perception can become a reality.

“Even if the technology is completely safe, public perception is shaped not just by facts but by fears and assumptions — especially in the AI era where users often feel disempowered,” he said.

OpenAI's Sam Altman: Microsoft partnership has been tremendously positive for both companies

Default settings that enable sharing make sense for business reasons but are bad for consumer privacy, according to Jochem Hummel, assistant professor of information systems and management at Warwick Business School at the University of Warwick in England.

Companies are able to enhance their products and maintain competitiveness with more data sharing as the default, Hummel said. However, from a user standpoint, prioritizing privacy by adopting an opt-in model for data sharing would be “a more ethical approach,” he said. And as long as the additional features offered through data collection are not indispensable, users can choose which aligns more closely with their interests.

There are real benefits to the current tradeoff between AI-enhanced tools and privacy, Hummel said, based on what he is seeing in the work turned in by students. Students who have grown up with web cameras, lives broadcast in real-time on social media, and all-encompassing technology, are often less concerned about privacy, Hummel said, and are embracing these tools enthusiastically. “My students, for example, are creating better presentations than ever,” he said.  

Managing the risks

In areas such as copyright law, fears about massive copying by LLMs have been overblown, according to Kevin Smith, director of libraries at Colby College, but AI’s evolution does intersect with core privacy concerns.

“A lot of the privacy concerns currently being raised about AI have actually been around for years; the rapid deployment of large language model trained AI has just focused attention on some of those issues,” Smith said. “Personal information is all about relationships, so the risk that AI models could uncover data that was more secure in a more ‘static’ system is the real change we need to find ways to manage,” he added.

In most programs, turning off AI features is an option buried in the settings. For instance, with connected experiences, open a document and then click “file” and then go to “account” and then find privacy settings. Once there, go to “manage settings” and scroll down to connected experiences. Click the box to turn it off.  Once doing so, Microsoft warns: “If you turn this off, some experiences may not be available to you.”  Microsoft says leaving the setting on will allow for more communication, collaboration, and AI served-up suggestions.

In Gmail, one needs to open it, tap the menu, then go to settings, then click the account you want to change and then scroll to the “general” section and uncheck the boxes next to the various “Smart features” and personalization options.

As cybersecurity vendor Malwarebytes put it in a blog post about the Microsoft feature: “turning that option off might result in some lost functionality if you’re working on the same document with other people in your organization. … If you want to turn these settings off for reasons of privacy and you don’t use them much anyway, by all means, do so. The settings can all be found under Privacy Settings for a reason. But nowhere could I find any indication that these connected experiences were used to train AI models.”

While these instructions are easy enough to follow, and learning more about what you have agreed to is probably a good option, some experts say the onus should not be on the consumer to deactivate these settings. “When companies implement features like these, they often present them as opt-ins for enhanced functionality, but users may not fully understand the scope of what they’re agreeing to,” said Wes Chaar, a data privacy expert.

“The crux of the issue lies in the vague disclosures and lack of clear communication about what ‘connected’ entails and how deeply their personal content is analyzed or stored,” Chaar said. “For those outside of technology, it might be likened to inviting a helpful assistant into your home, only to learn later they’ve taken notes on your private conversations for a training manual.”

The decision to manage, limit, or even revoke access to data underscores the imbalance in the current digital ecosystem. “Without robust systems prioritizing user consent and offering control, individuals are left vulnerable to having their data repurposed in ways they neither anticipate nor benefit from,” Chaar said.

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Microsoft launches consumption-based 365 Copilot Chat option for corporate users

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Microsoft launches consumption-based 365 Copilot Chat option for corporate users

Microsoft Chairman and CEO Satya Nadella speaks during the Microsoft May 20 Briefing event at Microsoft in Redmond, Washington, on May 20, 2024. Nadella unveiled a new category of PC on Monday that features generative artificial intelligence tools built directly into Windows, the company’s world leading operating system.

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Microsoft on Wednesday announced a tier of its Copilot assistant for corporate users with a consumption-based pricing model. The new Microsoft 365 Copilot Chat option represents an alternative to the Microsoft 365 Copilot, which organizations have been able to pay for based on the number of employees with access to it.

The introduction shows Microsoft’s determination to popularize generative artificial intelligence software in the workplace. Several companies have adopted the Microsoft 365 Copilot since it became available for $30 per person per month in November 2023, but one group of analysts recently characterized the product push as “slow/underwhelming.”

Copilot Chat can be an on-ramp to Microsoft 365 Copilot, with a lower barrier to entry, Jared Spataro, Microsoft’s chief marketing officer for AI at work, said in a CNBC interview this week. Both offerings rely on artificial intelligence models from Microsoft-backed OpenAI.

Copilot Chat can fetch information from the web and summarize text in uploaded documents, and people using it can create agents that perform tasks in the background. It can enrich answers with information from customers’ files and third-party sources.

Unlike Microsoft 365 Copilot, Copilot Chat can’t be found in Office applications such as Word and Excel. People can reach Copilot Chat starting today in the Microsoft 365 Copilot app for Windows, Android and iOS. The app is formerly known as Microsoft 365 (Office). It’s also available from the web at m365copilot.com, a spokesperson said.

Some management teams have resisted paying Microsoft to give the 365 Copilot to thousands of employees because they weren’t sure how helpful it would be at the $30 monthly price. Costs will vary for the Copilot Chat depending on what employees do with it, but at least organizations won’t end up paying for nonuse.

“As one customer said to me, this model lets the business value prove itself,” Spataro said.

Microsoft tallies up charges for Copilot Chat based on the tally of “messages” that a client uses. Each “message” costs a penny, according to a blog post. Responses that draw on the client’s proprietary files cost 30 “messages” each. Every action that an agent takes on behalf of employees costs 25 “messages.”

“We’re talking a cent, 2 cents, 30 cents, and that is a very easy way for people to get started,” Spataro said.

Salesforce charges $2 per conversation for its Agentforce AI chat service, where employees can set up automated sales and customer service processes.

The number of people using Microsoft 365 Copilot every day more than doubled quarter over quarter, CEO Satya Nadella said in October, although he did not disclose how many were using it. But sign-ups have been mounting. UBS said in October that it had 50,000 Microsoft 365 Copilot licenses, and in November, Accenture committed to having 200,000 users of the tool.

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