OpenAI on Monday launched a new AI model and desktop version of ChatGPT, along with an updated user interface, the company’s latest effort to expand use of its popular chatbot.
The update brings GPT-4 to everyone, including OpenAI’s free users, technology chief Mira Murati said in a livestreamed event. She added that the new model, GPT-4o, is “much faster,” with improved capabilities in text, video and audio.
“This is the first time that we are really making a huge step forward when it comes to the ease of use,” Murati said.
OpenAI, backed by Microsoft, has been valued by more than $80 billion by investors. The company, founded in 2015, is under pressure to stay on top of the generative AI market while finding ways to make money as it spends massive sums on processors and infrastructure to build and train its models.
The new model also has improved quality and speed of ChatGPT for 50 different languages, and it will also be available via OpenAI’s API so that developers can begin building applications using the new model today, Murati said. GPT-4o is twice as fast as, and half the cost of, GPT-4 Turbo, Murati said.
OpenAI team members demonstrated the new model’s audio capabilities, asking for help calming down ahead of a public speech. OpenAI researcher Mark Chen said the model has the capability to “perceive your emotion,” adding that the model can also handle users interrupting it. The team also asked it to analyze a user’s facial expression to comment on the emotions the person may be experiencing.
“Hey there, what’s up? How can I brighten your day today?” ChatGPT’s audio mode said when a user greeted it.
Chen demonstrated the model’s ability to tell a bedtime story and asked it to change the tone of its voice to be more dramatic or robotic. He even asked it to sing the story.
OpenAI’s new model can also function as a translator, even in audio mode, the company said. Chen demonstrated the tool’s ability to listen to Murati speaking Italian while he spoke English and to translate into their respective languages as they conversed.
Team members also demonstrated the model’s ability to solve math equations and help write code, positioning it as a stronger competitor to Microsoft’s own GitHub Copilot.
For OpenAI, it’s one of the company’s biggest announcements since its August launch of ChatGPT Enterprise, the AI chatbot’s business tier. That tool was in development for “under a year” and had the help of more than 20 companies of varying sizes and industries, OpenAI COO Brad Lightcap told CNBC at the time.
OpenAI, Microsoft and Google are at the helm of a generative AI gold rush as companies in seemingly every industry race to add AI-powered chatbots and agents to key services to avoid being left behind by competitors. Earlier this month, OpenAI rival Anthropic announced its first-ever enterprise offering and a free iPhone app.
A record $29.1 billion was invested across nearly 700 generative AI deals in 2023, an increase of more than 260% from the prior year, according to PitchBook. The market is predicted to top $1 trillion in revenue within a decade.
Some in the industry have raised concerns about the speed at which untested new services are coming to market, and academics and ethicists are distressed about the technology’s tendency to propagate bias.
After ChatGPT’s launch in November 2022, it broke records at the time as the fastest-growing consumer app in history, and now has about 100 million weekly active users. OpenAI says that more than 92% of Fortune 500 companies are using the platform.
Murati said during the Monday event that OpenAI wants to “remove some of the mysticism from the technology.”
“Over the next few weeks, we’ll be rolling out these capabilities to everyone,” Murati said, adding.
She concluded by thanking Nvidia CEO Jensen Huang and his company for providing the necessary graphics processing units (GPUs) to power OpenAI’s technology.
“I just want to thank the incredible OpenAI team, and also thanks to Jensen and the Nvidia team for bringing us the most advanced GPUs to make this demo possible today,” she said.
Industrial and infrastructure stocks may soon share the spotlight with the artificial intelligence trade.
According to ETF Action’s Mike Atkins, there’s a bullish setup taking shape due to both policy and consumer trends. His prediction comes during a volatile month for Big Tech and AI stocks.
“You’re seeing kind of the old-school infrastructure, industrial products that have not done as well over the years,” the firm’s founding partner told CNBC’s “ETF Edge” this week. “But there’s a big drive… kind of away from globalization into this reshoring concept, and I think that has legs.”
Global X CEO Ryan O’Connor is also optimistic because the groups support the AI boom. His firm runs the Global X U.S. Infrastructure Development ETF (PAVE), which tracks companies involved in construction and industrial projects.
“Infrastructure is something that’s near and dear to our heart based off of PAVE, which is our largest ETF in the market,” said O’Connor in the same interview. “We think some of these reshoring efforts that you can get through some of these infrastructure places are an interesting one.”
Both ETFs are lower so far this month — but Global X’s infrastructure ETF is performing better. Its top holdings, according to the firm’s website, are Howmet Aerospace, Quanta Services and Parker Hannifin.
“All of the things that are going to be required for us to continue to support this AI boom, the electrification of the U.S. economy, is certainly one of them,” he said, noting the firm’s U.S. Electrification ETF (ZAP) gives investors exposure to them. The ETF is up almost 24% so far this year.
The Global X U.S. Electrification ETF is also performing a few percentage points better than the VanEck Semiconductor ETF for the month.
At ThredUp‘s 600,000-square-foot warehouse in Suwanee, Georgia, roughly 40,000 pieces of used clothing are processed each day. The company’s logistics network — four facilities across the U.S. — now rivals that of some fast-fashion giants.
“This is the largest garment-on-hanger system in the world,” said Justin Pina, ThredUp’s senior director of operations. “We can hold more than 3.5 million items here.”
Secondhand shopping is booming. The global secondhand apparel market is expected to reach $367 billion by 2029, growing almost three times faster than the overall apparel market, according to GlobalData.
About 97 percent of clothing sold in the U.S. is imported, mostly from China, Vietnam, Bangladesh and India, according to the American Apparel and Footwear Association.
“When tariffs raise those costs, resale platforms suddenly look like the smart buy. This isn’t just a fad,” said Jasmine Enberg, co-CEO of Scalable. “Tariffs are accelerating trends that were already reshaping the way Americans shop.”
For James Reinhart, ThredUp’s CEO, the company is already seeing it play out.
“The business is free-cash-flow positive and growing double digits,” said Reinhart. “We feel really good about the economics, gross margins near 80% and operations built entirely within the U.S.”
ThredUp reported that revenue grew 34% year over year in the third quarter. The company also said it acquired more new customers in the quarter than at any other time in its history, with new buyer growth up 54% from the same period last year.
“If tariffs add 20% to 30% to retail prices, that’s a huge advantage for resale,” said Dylan Carden, research analyst at William Blair & Company. “Pre-owned items aren’t subject to those duties, so demand naturally shifts.”
Inside the ThredUp warehouse, where CNBC got a behind-the-scenes look. automation hums alongside human workers. AI systems photograph, categorize, and price thousands of garments per hour. For Reinhart, the technology is key to scaling resale like retail.
“AI has really accelerated adoption,” said Reinhart. “It’s helping us improve discovery, styling, and personalization for buyers.”
That tech wave extends beyond ThredUp. Fashion-tech startups Phia, co-founded by Phoebe Gates and Sophia Kianni, is using AI to scan thousands of listings across retail and resale in seconds.
“The fact that we’ve driven millions in transaction volume shows how big this need is,” Gates said. “People want smarter, cheaper ways to shop.”
ThredUp is betting that domestic infrastructure, automation, and AI will keep it ahead of the curve, and that tariffs meant to revive U.S. manufacturing could end up powering a new kind of American fashion economy.
“The future of fashion will be more sustainable than it is today,” said Reinhart. “And secondhand will be at the center of it.”
CNBC’s Deirdre Bosa asked those at the epicenter of the boom for their take, sitting down with the founders of two of the buzziest AI startups.
Amjad Masad, founder and CEO of AI coding startup Replit, admits there’s been a cooldown.
“Early on in the year, there was the vibe coding hype market, where everyone’s heard about vibe coding. Everyone wanted to go try it. The tools were not as good as they are today. So I think that burnt a lot of people,” Masad said. “So there’s a bit of a vibe coding, I would say, hype slow down, and a lot of companies that were making money are not making as much money.”
Masad added that a lot companies were publishing their annualized recurring revenue figures every week, and “now they’re not.”
Navrina Singh, founder and CEO of startup Credo AI, which helps enterprises with AI oversight and risk management, is seeing more excitement than fear.
“I don’t think we are in a bubble,” she said. “I really believe this is the new reality of the world that we are living in. As we know, AI is going to be and already is our biggest growth driver for businesses. So it just makes sense that there has to be more investment, not only on the capability side, governance side, but energy and infrastructure side as well.”