Post Office Inquiry: If Paula Vennells’s first day was about ignorance, then day two made ignorance look like bliss
If Paula Vennells’s first day in the witness stand was memorable for her tears and self-justifications at facing public scrutiny for the first time in nine years, the second was less dramatic but more substantial.
During her seven years as chief executive, hundreds of sub-postmasters were sent to jail based on flawed evidence thrown up by the Post Office’s Horizon IT system.
Ms Vennells’s defence is that despite her experience – she was in senior roles for five years before taking the top job – she just did not know.
She spent much of day one establishing just how complete her ignorance was.
Post Office inquiry: Day 2 of evidence from former CEO – As it happened
Ms Vennells was in tears during her first day of evidence
She didn’t know there were bugs in the Horizon system before she became CEO. She didn’t know that branch accounts could be accessed remotely.
She didn’t even know the Post Office carried out its own prosecutions, a power it has held since the days when Dick Turpin was a greater threat to the bottom line than sub-postmasters.
Day two was largely concerned with what she did when she finally did find out what was going on, and it made ignorance look like bliss.
Over more than six hours of questioning, a picture emerged of an obsession with spin, public relations, media management, and the Post Office’s reputation being placed over and above concern for sub-postmasters.
Former Post Office boss Paula Vennells arrives for her second day of giving evidence to the Post Office Horizon IT inquiry. Pic: PA
It was most clearly exposed in correspondence between Ms Vennells and the then Post Office communications director Mark Davies.
It concerned her suggestion in 2013 that the Post Office conduct a review of all false accounting cases over the previous five to 10 years.
That plan was never pursued, and inquiry counsel Jason Beer asked if that amounted to “a lost decade until miscarriages of justice were discovered?”
“It may well have done,” she agreed. “It may well have done.”
Post Office Horizon IT scandal inquiry counsel Jason Beer KC
That begged the question, why didn’t it happen, and part of the answer came in an email from Mr Davies offering his view.
“If we say publicly that we will look at last cases… whether from recent history or going further back, we will open this up very significantly into front page news. In media terms it becomes very mainstream, very high-profile,” he wrote.
“To what extent did what Mr Davies advice here affect your decision-making?” she was asked.
“I would never – it was simply not the way I worked,” she said.
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Mr Beer then produced her reply to Mr Davies: “You were right to call this out. And I will take your steer, no issue,” she wrote.
“There are two main objectives, the most urgent being to manage the media, the second to make sure that we do address the concerns of JA [James Arbuthnot] and Alan Bates.”
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“You did take the advice of the PR guy, didn’t you?” Mr Beer asked.
Her response, that she really didn’t remember, was drowned out by groans of derision from the sub-postmasters in the room, prompting chair Sir Wyn Williams to call for order.
Failure to remember is a consistent theme of Ms Vennells’s evidence, perhaps peaking with this, when asked about a 2013 board meeting: “My recollection,” she said, “is that I don’t recall.”
A nationwide police operation to track down those in grooming gangs has been announced by the Home Office.
The National Crime Agency (NCA) will target those who have sexually exploited children as part of a grooming gang, and will investigate cases that were not previously progressed.
Home Secretary Yvette Cooper said in a statement: “The vulnerable young girls who suffered unimaginable abuse at the hands of groups of adult men have now grown into brave women who are rightly demanding justice for what they went through when they were just children.
“Not enough people listened to them then. That was wrong and unforgivable. We are changing that now.
“More than 800 grooming gang cases have already been identified by police after I asked them to look again at cases which had closed too early.
“Now we are asking the National Crime Agency to lead a major nationwide operation to track down more perpetrators and bring them to justice.”
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Starmer to launch new grooming gang inquiry
The NCA will work in partnership with police forces around the country and specialist officers from the Child Sexual Exploitation Taskforce, Operation Hydrant – which supports police forces to address all complex and high-profile cases of child sexual abuse – and the Tackling Organised Exploitation Programme.
It comes after Sir Keir Starmer announced a national inquiry into child sex abuse on Saturday, ahead of the release of a government-requested audit into the scale of grooming gangs across the country, which concluded a nationwide probe was necessary.
The prime minister previously argued a national inquiry was not necessary, but changed his view following an audit into group-based child sexual abuse led by Baroness Casey, set to be published next week.
Ms Cooper is set to address parliament on Monday about the findings of the near 200-page report, which is expected to warn that white British girls were “institutionally ignored for fear of racism”.
One person familiar with the report said it details the institutional failures in treating young girls and cites a decade of lost action from the Independent Inquiry into Child Sexual Abuse (IICSA), set up in 2014 to investigate grooming gangs in Rotherham.
The report is also expected to link illegal immigration with the exploitation of young girls.
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Kemi Badenoch, the Conservative leader, said on Saturday that Sir Keir should recognise “he made a mistake and apologise for six wasted months”.
Speaking to Sky’s Sunday Morning With Trevor Phillips, Chancellor Rachel Reeves refused to say if the government will apologise for dismissing calls for a national public inquiry into grooming gangs.
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Rachel Reeves on Sunday Morning With Trevor Phillips
She said: “What is the most important thing here? It is the victims, and it’s not people’s hurt feelings about how they have been spoken about.”
Career spy Blaise Metreweli will become the first woman to head MI6 in a “historic appointment”, the prime minister has announced.
She will take over from Sir Richard Moore as the 18th Chief, also known as “C”, when he steps down in the autumn.
“The historic appointment of Blaise Metreweli comes at a time when the work of our intelligence services has never been more vital,” Sir Keir Starmer said in a statement released on Sunday night.
“The United Kingdom is facing threats on an unprecedented scale – be it aggressors who send their spy ships to our waters or hackers whose sophisticated cyber plots seek to disrupt our public services.”
Of the other main spy agencies, GCHQ is also under female command for the first time.
Anne Keast-Butler took on the role in 2023, while MI5 has previously twice been led by a woman.
Until now, a female spy chief had only headed MI6 – also known as the Secret Intelligence Service (SIS) – in the James Bond movies.
Blaise Metreweli is the first woman to be named head of MI6. Pic: Reuters
Dame Judi Dench held the fictional role – called “M” in the films instead of “C” – between 1995 and 2015.
Ms Metreweli currently serves as “Q”, one of four director generals inside MI6.
The position – also made famous by the James Bond films, with the fictional “Q” producing an array of spy gadgets – means she is responsible for technology and innovation.
Ms Metreweli, a Cambridge graduate, joined MI6 in 1999.
Unlike the outgoing chief, who spent some of his service as a regular diplomat in the foreign office, including as ambassador to Turkey, she has spent her entire career as an intelligence officer.
Much of that time was dedicated to operational roles in the Middle East and Europe.
Ms Metreweli, who is highly regarded by colleagues, also worked as a director at MI5.
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In a statement, she said she was “proud and honoured to be asked to lead my service”.
“MI6 plays a vital role – with MI5 and GCHQ – in keeping the British people safe and promoting UK interests overseas,” she said.
“I look forward to continuing that work alongside the brave officers and agents of MI6 and our many international partners.”
Sir Richard said: “Blaise is a highly accomplished intelligence officer and leader, and one of our foremost thinkers on technology. I am excited to welcome her as the first female head of MI6.”
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