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The ticketing system for gigs, including next summer’s Oasis concerts, is “broken”, a senior executive at a resale site has told Sky News.

Matt Drew, who oversees business development at Viagogo, said Saturday’s sale of tickets for the band’s first gigs in 16 years “descended into chaos”.

Thousands of fans were left angry and frustrated in their efforts to buy tickets for the concerts in the UK and Ireland next July and August.

Many entered hours-long virtual queues to buy tickets on Ticketmaster, GigsAndTours, and See Tickets, only to find prices balloon into the hundreds of pounds by the time they could buy them, with others missing out completely.

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‘Dynamic pricing’: What can be done?

While defending Viagogo, where tickets were advertised for more than £2,000 shortly after going on sale on the “primary market”, Mr Drew said: “It’s a system that isn’t fit for purpose.”

“It’s clearly broken, and bands and consumers are the ones that are losing out,” he told Niall Paterson on Sky’s Daily podcast.

“Asking fans in the first place to buy tickets so far in advance, you’re putting fans in massive queues, which are pre-queues to other queues, having them be kicked out of these services, having the price triple on them at the point of checkout – these are scenarios that just illustrate what a mess this is.

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“That’s the reason why we believe this whole system needs a full review. It needs to be looked at from top to bottom and redesigned in a way that supports consumers.

“There’s a number of very clear and common threads that would be foundational to a better system – much greater transparency, much greater levels of competition.

“These exclusive points of sales are almost unique to this industry, and it’s clear that they don’t work. They cause crashes, they cause the ability for people to squeeze on price to eye-watering levels.”

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Mr Drew added that the use of dynamic pricing in the sale of Oasis tickets was different from other instances of its use in industries such as taxi rides because “it was a closed shop”.

“There is no competitive tension. So what that means is that people who are dynamically pricing the event can really do as they see fit.

“In terms of their pricing, they’re really just choosing a price and there’s no downward pressure or competitive tension pushing them in a different direction.”

What is dynamic pricing?

The demand-based system was introduced by Ticketmaster in 2022.

It said it was brought in to stop touts and ensure more money goes to the artists.

Essentially, when there is a lot of demand for tickets, and limited supply, the price can go up.

Amid anger over Oasis’s ticket prices, the company said it does not set prices and shared a link to a website that said costs could be “fixed or market-based”.

On its own website, Ticketmaster describes its “Platinum” tickets as those that have their price adjusted according to supply and demand.

It says the goal of the dynamic pricing system is to “give fans fair and safe access to the tickets, while enabling artists and other people involved in staging live events to price tickets closer to their true market value”.

The company claims it is artists, their teams, and promoters who set pricing and choose whether dynamic pricing is used for their shows.

Mr Drew also rejected criticism that Viagogo’s prices could not be justified, saying: “We run a ticketing marketplace… we don’t set prices.

“What we find almost all the time in these special cases with Oasis, with Taylor Swift, with Beyonce the year before is that there’s an initial flurry, there’s some crazy prices.

“They get listed, those tickets don’t sell, and over time the ticket prices smooth off, evolve down and end up in a place that’s reasonable and rational and ultimately set by the market.”

Read more:
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Oasis tickets sold out as fans complain about surge in prices

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It comes as former minister David Davis told Sky’s Politics Hub with Sophy Ridge that the sale of Oasis tickets was “corporate Britain at its worst”, with fans “mistreated and ripped off”.

Mr Davis, who’s been a Tory MP since 1987, revealed he’d written to the Competition and Markets Authority about it to say “the rules are not working” and “this needs to be put right”.

“My hope is they will respond and do something about it. If they don’t, then we’ll have to pursue it further in parliament,” he added.

“These are digital shackles, a digital locked-in queue.

“You can’t get out, and that’s not how free markets work.”

Prime Minister Sir Keir Starmer has said the government will get a “grip” on the issue of surge pricing and Culture Secretary Lisa Nandy called the inflated selling of Oasis tickets “incredibly depressing”.

She said the government “will include issues around the transparency and use of dynamic pricing, including the technology around queuing systems which incentivise it, in our forthcoming consultation on consumer protections for ticket resales”.

Ticketmaster said it does not set prices and its website says this is down to the “event organiser” who “has priced these tickets according to their market value”.

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Oasis gig death: Witness saw similar incident and asks ‘were lessons learned’?

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Oasis gig death: Witness saw similar incident and asks 'were lessons learned'?

A woman who saw a man falling from an upper tier at Wembley Stadium says a similar incident at an Oasis concert over the weekend in which a fan died makes her wonder whether lessons have been learned.

Stephanie Good, 39, said a man fell during a Euro 2020 match between England and Croatia at Wembley in June 2021.

He landed “right next to where we were” on the “stairwell between rows of seats”, she said.

Named as Jon, he reportedly survived but suffered two broken ankles, a fractured femur and fractured pelvis just before kick-off.

Ms Good said she tried to give feedback but was unable to and felt the “emergency response was really lacking”.

Oasis, meanwhile, said they were “shocked and saddened to hear of the tragic death of a fan” at their Wembley concert on Saturday.

The man reportedly fell from the stadium’s upper tier.

In his 40s, he was found with “injuries consistent with a fall” and pronounced dead at the scene, the Met Police said.

Ms Good, an NHS manager from east London, said what happened at the Oasis gig was “so similar” to what she witnessed that it made her wonder “were lessons learned”?

Liam and Noel Gallagher on stage for the first Wembley night of the Oasis reunion tour. Pic: Lewis Evans
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Liam and Noel Gallagher on stage for the first Wembley night of the Oasis reunion tour. Pic: Lewis Evans

During that incident, among stadium staff “nobody seemed to know what to do”, she told the Press Association.

She thinks the man may have been trying to attach a flag to the front of a stand and “somehow managed to fall straight over”.

She said: “They (staff) didn’t seem well-trained in terms of how to respond to a really big emergency.

“Their stewards were kind of paralysed a little bit by fear, or they just weren’t well trained and didn’t know how to call for paramedics.

“It was us who were sort of shouting at them that they needed to get some paramedics.

“The first person on the scene wasn’t a stadium paramedic or St John Ambulance. It was an off-duty firefighter who had seen the guy fall and ran down to just try and offer some help.”

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Regarding the follow-up, Ms Good said staff moved spectators to other seats but did not ask for witness statements.

She added: “They didn’t seek any input from people who’d seen the incident or the aftermath of it. They didn’t seem interested in speaking to anybody about it.

“I was a bit concerned, because I felt that the emergency response was really lacking.”

She then tried to get in touch to give feedback, but was unable to do so and did not receive a response to a message on social media, she said.

A Wembley spokesperson said: “Wembley Stadium operates to a very high health and safety standard, fully meeting legal requirements for the safety of spectators and staff, and is certified to and compliant with the ISO 45001 standard.

“We work very closely and collaboratively with all relevant event delivery stakeholders – including event owners, local authorities, the Sports Grounds Safety Authority and the police – to deliver events to high standards of safety, security and service for everyone attending or working in the venue.”

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TV presenter Jay Blades charged with two counts of rape 

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TV presenter Jay Blades charged with two counts of rape 

TV presenter Jay Blades has been charged with two counts of rape, police have confirmed.

West Mercia Police said the 55-year-old is due to appear in court next week.

The force said: “Jason Blades, 55, of Claverley in Shropshire, has been charged with two counts of rape.

“He is due to appear at Telford Magistrates’ Court on 13 August 2025.”

Blades found fame on the furniture restoration programme The Repair Shop after he started presenting in 2017.

A furniture restorer, he was the face of the popular BBC show that featured people having their treasured objects repaired and rejuvenated.

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Blades was also the presenter of the BBC’s Money For Nothing until 2020 and took part in Celebrity Masterchef, Celebrity Bake Off, and Comic Relief.

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Sean ‘Diddy’ Combs denied bail again ahead of sentencing

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Sean 'Diddy' Combs denied bail again ahead of sentencing

Sean “Diddy” Combs has been denied bail ahead of his sentencing on prostitution-related charges.

Judge Arun Subramanian said the hip-hop mogul had failed to show sufficient evidence he is not a flight risk and also cited admissions of previous violence made during his trial.

Combs, 55, has been in prison since his arrest in September last year.

During a two-month trial, jurors heard allegations that he had coerced former girlfriends, including singer and model Cassie Ventura, into having drug-fuelled sex marathons with male sex workers, while he watched and filmed them.

Sean "Diddy" Combs reacts after verdicts are read of the five counts against him, during Combs' sex trafficking trial in New York City, New
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Diddy fell to his knees after the verdict was delivered last month. Pic: Reuters/ Jane Rosenberg

In July, he was found guilty of two counts of transportation for prostitution – but cleared of more serious charges of racketeering conspiracy and sex-trafficking, which carried potential life sentences.

The rapper’s legal team hailed this a “victory” and immediately applied for bail ahead of sentencing, citing his acquittal on the top charges.

After this was denied, they submitted another application last week. Judge Subramanian has now rejected the request again.

In denying the motion for bail, the judge found Combs had failed to show sufficient evidence to counter arguments he is a flight risk, writing in a court filing: “Increasing the amount of the bond or devising additional conditions doesn’t change the calculus given the circumstances and heavy burden of proof that Combs bears.”

Read more:
How the trial unfolded
The rise and fall of Sean ‘Diddy’ Combs

U.S. District Judge Arun Subramanian gives legal instructions to the jury, during Sean "Diddy" Combs' sex trafficking trial in New York City
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Judge Arun Subramanian heard Diddy’s trial and will also sentence the rapper

He also found that an argument by the music star’s legal team that the squalor and danger of the Metropolitan Detention Center (MDC), where he is being held, did not warrant release.

“The public outcry concerning these conditions has come from all corners,” the judge wrote. “But as Combs acknowledges, MDC staff has been able to keep him safe and attend to his needs, even during an incident of threatened violence from an inmate.”

As well as Combs’s bail application, his legal team has also filed a motion calling for him to be acquitted or given a new trial on the prostitution-related charges only.

The judge has not yet responded to this application.

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How the Diddy trial unfolded

How long could Diddy be jailed for?

Combs is due to be sentenced on 3 October and could be sentenced to up to 20 years in prison.

Discussions on sentencing guidelines which followed the jury’s verdict suggest it is unlikely he will be jailed for this long, with an estimate of around two to five years, taking into account time already served.

However, it is ultimately up to Judge Arun Subramanian to decide the rapper’s punishment.

On Friday, Donald Trump was asked during an interview about a potential pardon for Combs following speculation about the issue.

The president said it was unlikely, adding that the rapper was “very hostile” during his presidential campaign.

Combs, who co-founded Bad Boy Records and launched the career of the late Notorious BIG, was for decades a huge figure in pop culture – a Grammy-winning hip-hop artist and business entrepreneur, who presided over an empire ranging from fashion to reality TV.

As well as the criminal conviction, he is also facing several civil lawsuits.

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