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Oasis and Ticketmaster should refund fans who were charged over-inflated prices for tickets, the consumer group Which? has said.

Liam and Noel Gallagher announced the band would reunite for a tour in 2025, but fans suffered various problems when trying to get tickets, including some ending up paying as much as £355 for tickets originally advertised for £148 on Ticketmaster.

The controversy prompted the government and the UK’s competition watchdog to announce they would look into the use of dynamic pricing.

Which? asked Oasis fans to send in screenshots of the ticket-buying and checkout process to see if they were warned prices could surge due to high demand.

It said it received dozens of screenshots from fans who had tried to buy tickets, both before and after prices increased, but none showed a warning message Ticketmaster would increase prices during the sale.

Instead, Which? said it saw evidence fans were shown one price for tickets only to have that swapped at the last second for a far higher and unexpected ticket price.

It cited one screenshot showing the cost of standing tickets at a Heaton Park show, originally advertised for £148.50, surged to £337.50 each due to “in demand” pricing.

The Consumer Protection from Unfair Trading Regulations (CPRs) state traders must not mislead customers with how prices are presented or leave out key pricing information they might need to make an informed decision.

Which? said many fans were not informed about the higher prices until they had already tried to add cheaper tickets to their baskets.

The use of ‘dynamic pricing’ was mentioned in the terms and conditions on the website, but fans were not warned the practice would be used for Oasis tickets, Which? said.

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Last week the Competition and Markets Authority (CMA) launched an investigation into Ticketmaster, looking at how ‘dynamic pricing’ may have been used, and whether the sale by Ticketmaster may have breached consumer protection law.

Ticketmaster has said it does not set concert prices and its website states this is down to the “event organiser” who “has priced these tickets according to their market value”.

Oasis previously stated they had no involvement in the dynamic pricing decision.

Which? said it would share its findings with the CMA.

Which? consumer law expert Lisa Webb said: “It seems extremely unfair that Oasis fans got up early and battled through the queues only to find that ticket prices had more than doubled from the originally advertised price.

“Which? believes that Ticketmaster’s ‘in demand’ pricing practices for Oasis tickets could have breached consumer law as it appears fans weren’t properly warned about the use of ‘in demand’ pricing until far too late in the purchase journey – leading to a nasty shock at the checkout.

“Oasis and Ticketmaster should do the right thing and refund fans who may have been misled into paying over the odds for tickets that would have been half the price just hours earlier.”

Oasis sent out invites over the weekend for a private invite-only ballot for their “final” Wembley Stadium dates after they extended their Live ’25 tour to include two more London shows on 27 and 28 September.

Last week Liam Gallagher had joked about the price of Oasis tickets, but later addressed the chaos, tweeting: “I’m seriously gutted for people that can’t get tickets, I can’t even go there it hurts my heart and I know people will think I’m taking the piss, but I’m not.”

Sky News has contacted Ticketmaster for comment.

A spokesperson for Oasis declined to comment.

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High street giants plot new warning to Treasury over retail jobs

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High street giants plot new warning to Treasury over retail jobs

Retail giants including Asda, Marks & Spencer, Primark and Tesco will mount a new year campaign to warn Rachel Reeves that plans to hike business rates on larger shops will put jobs and stores under threat.

Sky News has learnt that some of Britain’s biggest chains – which also include J Sainsbury, Morrisons and Kingfisher-owned B&Q – have agreed to revive a group called the Retail Jobs Alliance (RJA).

Sources said the RJA, which was established to push for reform of Britain’s archaic business rates regime, is expected to engage with the Treasury in the coming weeks to say that a wave of tax rises and regulatory changes will threaten investment by major retailers in economically deprived areas of the country.

They intend to produce analysis showing many of the stores with so-called rateable values above a new £500,000 threshold are located in areas which rely on retailers for employment opportunities.

The revamped coalition is expected to be launched in January and is likely to include other high street names, according to insiders.

It is said to be coordinating its plans with the British Retail Consortium (BRC), the industry’s leading trade body.

In total, the RJA’s members employ more than a million people across Britain and account for a significant proportion of the stores with rateable values in excess of the proposed threshold.

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One source close to the group’s plans said it intended to highlight that the higher business rates multiplier contradicted Labour’s manifesto pledge to “[level] the playing field between high street and online retailers”.

The latest intervention by retail bosses will come after weeks of vocal complaints about the impact of Ms Reeves’s maiden budget on the sector.

Last month, a letter signed by dozens of industry chiefs including from Boots and Next said the budget would pile £7bn of extra costs on to them.

These included a £2.3bn hit from changes to employers’ national insurance, £2.73bn from an increase in the national living wage and a £2bn packaging levy bill.

Retailers have since queued up to warn that consumers will face rising prices when the tax changes come into force in April.

Stuart Machin, the M&S chief executive, and Andrew Higginson, the JD Sports Fashion and BRC chair, have been among those publicly critical of the new measures.

Tesco alone faces having to pay £1bn in extra employer national insurance contributions during this parliament.

This week, ShoeZone, a footwear chain, said it would close 20 shops as a result of poor trading and the increased costs announced in the budget.

The hospitality industry has also highlighted the possibility of price hikes and job losses after the chancellor delivered her statement on 30 October.

In response to the growing business backlash, Ms Reeves told the CBI’s annual conference last month that she was “not coming back with more borrowing or more taxes”.

The RJA was initially put together in 2022 by WPI Strategy, a London-based public affairs firm.

None of the members of the RJA contacted by Sky News this weekend would comment.

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Surprisingly low retail sales in key Christmas shopping month – ONS

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Surprisingly low retail sales in key Christmas shopping month - ONS

The UK’s retail sales recovery was smaller than expected in the key Christmas shopping month of November, official figures show.

Retail sales rose just 0.2% last month despite discounting events in the run-up to Black Friday. It followed a 0.7% fall seen in October, according to data from the Office for National Statistics (ONS).

Sales growth of 0.5% had been forecast by economists.

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Behind the fall was a steep drop in clothing sales, which fell 2.6% to the lowest level since the COVID lockdown month of January 2022.

Sales have still not recovered to levels before the pandemic. Compared with February 2020, volumes are down 1.6%.

More on Black Friday

It was economic rather than weather factors behind this as retailers told the ONS they faced tough trading conditions.

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Christmas more expensive this year?

For the first time in three months, however, there was a boost in food store sales, and supermarkets in particular. It was also a good month for household goods retailers, most notably furniture shops, the ONS said.

Clothes became more expensive in November, data from earlier this week demonstrated, and it was these price rises that contributed to overall inflation rising again – topping 2.6%.

Retail sales figures are of significance as the data measures household consumption, the largest expenditure across the UK economy.

The data can also help track how consumers feel about their finances and the economy more broadly.

Industry body the British Retail Consortium (BRC) said higher energy bills and low consumer sentiment impacted spending.

The BRC’s director of insight Kris Hamer said it was a “shaky” start to the festive season.

Shoppers were holding off on purchases until full Black Friday offers kicked in, he added.

The period in question covers discounting coming up to Black Friday but not the actual Friday itself as the ONS examined the four weeks from 27 October to 23 November.

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Car production falls in UK for ninth month in a row, SMMT data shows – after worst November for industry since 1980

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Car production falls in UK for ninth month in a row, SMMT data shows - after worst November for industry since 1980

UK car manufacturing fell again in November, the ninth month of decline in a row, according to industry data.

A total of 64,216 cars were produced in UK factories last month, 27,711 fewer than in November last year – a 30% drop, according to data from the Society of Motor Manufacturers and Traders (SMMT).

The figures also mean it was the worst November for UK car production since 1980, when 62,728 vehicles were produced.

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It comes after the government launched a review into its electric car mandate – a system of financial penalties levied against car makers if zero-emission vehicles make up less than 22% of all sales to encourage electric vehicle (EV) production.

The mandate will rise to 80% of all sales by 2030 and 100% by 2035.

But car manufacturers have long expressed unhappiness with the target, saying the consumer demand is not there and EVs are costlier to produce.

Separate figures from the SMMT suggested a £5.8bn hit to the sector from the EV mandate.

Despite the criticism, EV sales goals were surpassed last month. One in every four new cars sold was an electric vehicle.

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Is Europe’s car industry in crisis?

The impact of this reduced production could be visible in the last month from the announcement of 800 job cuts from Ford UK and Vauxhall‘s Luton plant closure.

The problems are not specific to the UK as European makers also face weaker EV demand than anticipated and competition from Chinese imports.

High borrowing costs and comparatively more expensive raw materials have worsened the problem.

Bosch – the world’s biggest car parts supplier – also reported the loss of 5,500 jobs last month, predominantly in Germany.

In October Volkswagen revealed plans to shut at least three factories in Germany and lay off tens of thousands of staff.

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