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No, it’s not really Apple or Microsoft popping up on your screen to tell you your computer has been infected.

It’s scammers trying to convince you to call them and divulge sensitive information, which may include passwords, bank or credit account information or Social Security numbers.

“They use the reputation of the brand [for legitimacy purposes] to make it seem more real,” said Cliff Steinhauer, director of information security and engagement at The National Cybersecurity Alliance. “Because, who doesn’t know Microsoft or Apple as a brand?”

Consumers are likely to see more of these types of scams now, in the wake of Apple’s recent release of its new iPhone. There tends to be a rise in scams when a new product or version is released because it’s easier for scammers taking advantage of news headlines to strike while the iron is hot, said Nati Tal, head of Guardio Labs, which identifies, monitors and mitigates internet security threats. “In a very small time period, they will get tons and tons of potential victims.”

The scams can affect anyone, but as has been the case with other recent tech-linked consumer crime waves, such as bitcoin ATM fraud, the elderly are especially vulnerable. Last year, nearly 18,000 victims aged 60 and over reported tech support scams to the FBI’s Internet Crime Complaint Center, making it the most widely reported kind of elder fraud in 2023. Fraud losses from tech support scams against the elderly amounted to $590 million of losses — and that’s only reported cases.

These types of scams are getting even harder to spot because of AI, especially when the scheme uses a known company logo to make it look legit. Here’s what people should know to protect themselves from scams targeting commonly used, trusted tech brands:

Never assume any online ad is authentic

People can be duped in a number of ways. One way is malvertising, in which bad actors pay for ads on search engines like Google or Microsoft’s Bing. These rogue ads can appear as sponsored content, or in small print as an ad, during a search engine query.

So, for example, a consumer searching for “Microsoft support” might be shown a fake Microsoft ad with a number to call. By calling this number, people are playing right into scammers’ hands, according to Malwarebytes, which has identified a number of these schemes. Malwarebytes also uncovered a malicious ad campaign targeting Mac users looking for support or extended warranty from Apple.

“People have all sorts of issues with their computers and they look for help, but a lot of the time the numbers they find will be a scammer’s number, not the real one,” said Jérôme Segura, senior director of research at Malwarebytes.

Pop-ups, emails from brands you know are often suspect

Tech scams also ensnare unsuspecting consumers through phishing emails for renewal offers that seem to come from legit places, including Microsoft, McAfee, PayPal and Norton. These emails could be laced with malware if users click on a link, or they could be phishing attempts to get more information from the individual. Sometimes simply opening the attachment could infect a consumer’s computer with malware. 

The other type of tech-support scam happens when a window pops up on a user’s computer to warn of an “infection.”

There’s often audio associated with this type of scam to instill a sense of urgency for consumers to call the number listed in the pop-up. There may also be a button that says “return to safety,” but when clicked, what was a regular browser window — with the address bar and window title visible — becomes a full-screen page, with a message about not rebooting the computer because it’s infected, Segura said.

“Imagine being the user and hearing the non-stop audio playing in the background saying your computer is compromised. This is very stressful and it will lead people to make a bad decision in calling the fake phone number,” he said.

Once people call, they often are manipulated into sharing personal information such as their credit card number or giving scammers access to their computer.

How to click without getting into online trouble

For starters, consumers should avoid clicking on sponsored ads obtained during a Google or Bing query. (Hint: These often appear at the top of the search results page, but they can also appear further down, so look out for the word “sponsored” or “ad” depending on the search engine.) Consumers should also avoid clicking on random links sent in an email, even if they think they know the sender. And don’t open attachments unless you’re sure you know what’s being sent.

In the case of a pop-up warning of a computer virus, Segura said the general rule is to only click on the browser’s own icons which are typically at the very top right corner. “Never click on any other ‘X’ within the web page itself, as it is fake,” he said. 

If people do click on the X or have clicked on “return to safety,” the webpage will likely go into full-screen mode. “If that happens, you must first exit out of full screen by long pressing on the keyboard’s escape button (Esc) and only then can you finally X out,” Segura said. 

Internet browsers come with basic protections, so be sure to keep your browsers updated. You might also want to install a free, or paid-protection service that covers multiple types of threats. 

What to do if you fall for a tech scam

Next steps depend on the type of information you shared with scammers. If, for instance, you called a number for “Microsoft” or “Apple” and gave usernames and passwords, change those. If you only shared your name, address and phone number, it’s not necessary to do anything because this information is readily available to scammers through data brokers, Jim Routh, chief trust officer at identity security company Saviynt, explained in an email. 

Consumers who share their credit card number, expiration date and CVV, should call their credit card company’s fraud line to report the incident and request a new credit card be overnighted.

If credentials are shared with the fraudster for other online accounts, the password for each should be immediately changed. It’s also advisable for consumers to freeze their credit with each of the three primary credit bureaus, Equifax, Experian and TransUnion. This is a good practice to do for your whole family and especially for children under 18, even in the absence of a particular threat. It’s also advisable to place a fraud alert with one of the credit bureaus, which will relay the information to all three.

People who are concerned they installed malware who don’t have anti-virus protection should choose a reputable brand and install it, Routh said. If they lack technical sophistication, they can call the Geek Squad or a similar service to scan the workstation and find the malware to remove. Consumers who have given remote computer access to scammers should bring their device to a service professional for assistance, he added.

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How Google put together the pieces for its AI comeback

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How Google put together the pieces for its AI comeback

Vcg | Visual China Group | Getty Images

When ChatGPT launched in 2022, Google was caught flatfooted, but the launch of Gemini 3 and the Ironwood AI chip this month has experts raving about Alphabet’s AI comeback. 

Google kicked off November by unveiling Ironwood, the seventh generation of its tensor processing units, or TPUs, that the company says lets customers “run and scale the largest, most data-intensive models in existence.” And last week, Google launched Gemini 3, its latest artificial intelligence model, saying it requires “less prompting” and provides smarter answers than its predecessors.

Salesforce CEO Marc Benioff captured the excitement around Gemini 3 with a Sunday post on X, saying that despite using OpenAI’s ChatGPT daily for three years, he wasn’t going back after two hours of using Gemini 3.

“The leap is insane,” wrote Benioff, whose company has partnerships with Google, OpenAI and other frontier AI model providers. “Everything is sharper and faster. It feels like the world just changed, again.”

Most tech stocks were down to start the week, except for one: Alphabet.

Shares of the Google parent surged more than 5% on Monday, adding to last week’s gain of more than 8%. Warren Buffett’s Berkshire Hathaway revealed earlier this month that it owns a $4.3 billion stake in Alphabet as of the end of the third quarter.

Alphabet shares are up nearly 70% this year and have outperformed Meta’s by more than 50 percentage points this year, and last week, Alphabet’s market cap surpassed Microsoft’s.

All of this came despite Nvidia reporting stronger-than-expect revenue and guidance in its third-quarter earnings last week.

“You may be asking why almost all of the AI stocks we cover are selling off after such good news from Nvidia,” Melius Research analyst Ben Reitzes wrote in a note Monday, referring to Nvidia’s positive third quarter earnings last week. “There is one real reason for worry and it is the ‘AI comeback’ of Alphabet.” 

But while Google appears to have regained the edge, its lead over rivals remains razor thin in the gruelingly competitive AI market, experts said.

Sundar Pichai, chief executive officer of Alphabet Inc., during the Bloomberg Tech conference in San Francisco, California, US, on Wednesday, June 4, 2025.

David Paul Morris | Bloomberg | Getty Images

Putting the pieces together

With Gemini 3 and Ironwood, Google CEO Sundar Pichai appears to have finally put the pieces together for the company’s AI offerings, said Michael Nathanson, co-founder of equity research firm Moffett Nathanson. Google is serving a broad range of customers from consumers to enterprise, something the company initially struggled to do after the arrival of ChatGPT.

“Three years ago, they were seen as kind of lost and there were all these hot takes saying they lost their way and Sundar is a failure,” Nathanson said. “Now, they have a huge leg up.”

The company had a number of AI product mishaps in its initial attempts to catch up with OpenAI. In 2024 alone, Google had to pull its image generation product Imagen 2 for several months after users discovered a number of historical inaccuracies. The launch of AI Overviews caused a similar reaction when users discovered it gave faulty advice, which the company later remedied with additional guardrails.

“There was a lot of fumbling, and they were scrambling,” said Gil Luria, managing director at technology research firm DA Davidson. “But they had the tech in the pantry, and it was just a matter of getting it all together and shipped.”

Of particular note is how quickly Google launched Gemini 3 after the spring release of Gemini 2.5, which was already considered an impressive model. The hyper-realistic image generation features of Nano Banana is another notch in Google’s belt. After the company initially launched the image generation tool, Gemini shot to the top of the Apple App Store in September, dethroning ChatGPT.

And after the launch of Gemini 3, Google released Nano Banana Pro last week.

Google’s ownership of YouTube and all the content on the video platform gives the company an edge when it comes to training models for image and video generation.

“The amount of video and current data that Google has, that’s really a huge competitive advantage,” said Mike Gualtieri, vice president and principal analyst for Forrester Research. “I don’t see how OpenAI and Anthropic can overcome that.”

Additionally, Google has successfully incorporated its AI models into its enterprise products, driving sales for the company’s cloud unit. In its third quarter earnings results last month, Google reached its first $100 billion quarter, boosted by its cloud growth. The company’s cloud unit, which houses its AI services, showed solid growth and a $155 billion backlog from customers.

And it’s not just the AI models. Google is also garnering attention with its AI chips.

Google says Ironwood is nearly 30 times more power efficient than its first TPU from 2018. Google’s ASIC chips are emerging as the company’s secret weapon in the AI wars and have helped it notch recent deals worth billions with customers such as Anthropic.

After a report said that Meta could strike a deal with Google to use its TPUs for the social media company’s data centers, Nvidia saw its stock drop 3% on Tuesday, prompting the chipmaker to post a response on social media.

With the rise of Google’s TPUs, Nvidia may no longer have the AI chips market cornered.

“The advantage of having the whole stack is you can optimize your model to work specifically well on a TPU chip and you’re building everything to a more optimally designed,” said Luria.

The company’s ability to serve AI enterprise customers with its TPUs and Google Cloud offerings as well as its incorporation of Gemini 3 throughout its consumer products is driving Wall Street’s enthusiasm.

Experts who spoke with CNBC said the competitive landscape is broader than just one AI winner, but they added that it’s become increasingly expensive for multiple companies to prove success.

Tight competition

Despite these wins, Google is still in fierce competition with other AI companies, experts said.

“Having the state of the art model for a few days doesn’t mean they’ve won to the extent that the stock market is implying,” Luria said, pointing to Anthropic’s new Opus 4.5 model launched Monday.

Earlier this month, OpenAI also announced two updates to its GPT-5 model to make it “warmer by default and more conversational” as well as “more efficient and easier to understand in everyday use,” the company said.

“The frontier models still seem to be neck and neck in some ways,” Forrester Research’s Gualtieri said.

The competitive edge will likely go to the companies willing to spend more money given the expenses of the AI race, experts said. In their earnings reports last month, AlphabetMetaMicrosoft and Amazon each lifted their guidance for capital expenditures. They collectively expect that number to reach more than $380 billion this year.

“These companies are spending a lot of money assuming there’s gonna be a winner take all when in reality we may end up with frontier models being a commodity and several will be interchangeable,” Luria said.

For Google, maintaining a lead in AI won’t be without challenges.

Company executives told employees earlier this month that Google has to double its serving capacity every six month to meet demand for AI services and run its frontier models, CNBC reported last week.

“The competition in AI infrastructure is the most critical and also the most expensive part of the AI race,” Google Cloud Vice President Amin Vahdat told employees.

Although Google’s in-house TPUs have gotten increased attention as viable alternatives to Nvidia’s Blackwell chips, Nvidia still holds more than 90% of the AI chip market.

In its post on Tuesday, Nvidia pointed out that its chips are more flexible and powerful than ASIC chips, like Google’s Ironwood, which are typically designed for a single company or function.

And despite getting Salesforce’s Benioff to switch to Gemini, Google also has a lot of catching up to do with its consumer chat product, experts said, citing hallucinations and lower user numbers than OpenAI’s.

The Gemini app has 650 million monthly active users and AI Overviews has 2 billion monthly users, Google said last month. OpenAI, by comparison, said in August that ChatGPT hit 700 million users per week.  

“Yes, Google has got its act together,” Luria said. “But that doesn’t mean they’ve won.”

WATCH: AI narrative is shifting towards Google with its complete stack, says Plexo Capital’s Lo Toney

AI narrative is shifting towards Google with its complete stack, says Plexo Capital's Lo Toney

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Apple is challenging India’s anti-trust body over a potential $38 billion fine

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Apple is challenging India's anti-trust body over a potential  billion fine

The first day of sale of the iPhone 15 smartphone in Mumbai, India, on Sept. 22, 2023.

Dhiraj Singh | Bloomberg | Getty Images

Apple has filed a case in Delhi High Court against the country’s anti-trust body because of how it considers global turnover when calculating penalties.

The iPhone maker, which is among the fastest growing smart phone brands in India, is challenging India’s new antitrust law under which the U.S. company could incur fines of up to $38 billion, according to a report by Reuters.

It added it was “unconstitutional, grossly disproportionate, unjust” for the Competition Commission of India (CCI) to use turnover when calculating penalties.

Apple did not immediately respond to a request for comment from CNBC.

The CCI has been investigating complaints made by an alliance of Indian startups and Tinder-owner Match Group that accuse Apple of “abusive conduct” which forces developers to pay high commissions for in-app purchases.

Apple denied the charges.

The CCI’s final verdict is still pending but it said its “prima facie view [is] that mandatory use of Apple’s IAP for paid apps & in-app purchases restrict the choice available to the app developers to select a payment processing system of their choice”, in an order in December 2021.

Apple recorded its highest-ever quarterly shipments in India of 5 million units in the third quarter of 2025, according to data from IDC.

IDC: Apple still has room to grow in the India smartphone market

The company is expected to sell about 15 million iPhones this year in India and could rank among top five smartphone companies there, Navkendar Singh associate vice president with IDC India said on CNBC’s “Inside India” on Nov. 18.

Apple is among the global companies who are diversifying their manufacturing supply chain from China to India. In 2024, Apple exports from India hit a record of $12.8 billion, growing at more than 42% from year ago.

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Alibaba’s AI glasses to rival Meta go on sale for $500

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Alibaba's AI glasses to rival Meta go on sale for 0

Alibaba announced plans to release a pair of smart glasses powered by its AI models. The Quark AI Glasses are Alibaba’s first foray into the smart glasses product category.

Alibaba

Alibaba‘s artificial intelligence-powered smart glasses went on sale on Thursday as the Chinese tech giant looks to ramp up its focus on consumer AI in an increasingly competitive market.

The Quark AI Glasses, first announced in July, come in two variants — the S1, which starts at 3,799 Chinese yuan ($536) and G1 at 1,899 yuan.

The tech giant has integrated its Qwen AI models — Alibaba’s version of ChatGPT — with the device which also links to its newly-launched Qwen app. This means users can use voice control to get the glasses to carry out tasks.

The lenses of the glasses are effectively screens and the device has a camera built into the frame. The main difference between the S1 and G1 is the display, Alibaba said.

How Alibaba quietly became a leader in AI

The company said that some of the features include on-the-go translation, AI-generated meeting notes and the ability to ask the virtual assistants questions. Users take pictures of a product using the camera in the lens and then the device will show the price of that product on Taobao, Alibaba’s main shopping app in China.

Alibaba, like other technology companies such as U.S. giant Meta, are betting that smart glasses could be the next big consumer device after the smartphone.

In September, Meta unveiled the $799 Meta Ray-Ban Display glasses, the social media company’s first consumer-ready smart glasses with a built-in display. Users can control the device via hand gestures with a special wristband.

Alibaba’s glasses will initially go on sale in China and compete with domestic rivals, including consumer electronics maker Xiaomi and startup Xreal.

The smart glasses market is still small but growing rapidly. By 2026, shipments of AI glasses are expected to exceed more than 10 million units, doubling from 2025, according to a forecast from Omdia.

For Alibaba, the glasses are its latest play in the consumer AI market as it looks to build on its recent successes. The company’s ChatGPT-style Qwen app got 10 million downloads in the first week of the public beta launch. Meanwhile, Alibaba’s cloud computing business, where it books much of its AI-relate revenue, saw an acceleration of growth in the last quarter.

The Hangzhou, headquartered company is one of the leaders in China’s AI space, and has been investing aggressively in AI alongside rival giants like Baidu and Tencent, and aggressively launching new models.

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