‘It is overwhelmingly women, frankly, black women’: The low-paid NHS staff who missed out on COVID bonus
Thousands of staff who risked their lives working in hospitals during the pandemic still haven’t been given the COVID bonus awarded to NHS staff last year.
Generally, it is lower-paid staff who have missed out, and campaigners say a high proportion are female and from ethnic minorities.
Sky News has surveyed outsourcing companies which employ cleaners, porters and caterers within the NHS and found while some have paid their staff the £1,600 award, others haven’t.
Much depends on what kind of contract the worker is under as to whether the company was able to claim money off the Department of Health. Unions say this is symptomatic of how staff in hospitals are losing their rights.
Dima Hooper, 57, is a member of the catering staff at Homerton Hospital in east London, employed by outsourcing company ISS.
In 2021, she nearly died from COVID and ended up on a ventilator in intensive care at the Royal Free Hospital in north London where Sky News filmed her recovery.
Dima Hooper, an NHS caterer, told Sky News in 2021 she was ‘just lucky I’m alive’
Dima who has been left with long COVID says she “definitely” contracted the illness at work, and it is unfair that she hasn’t been paid the bonus.
She said: “A lot of us risked our lives during that time, working six days a week, 12 hours a day through that period.
“Some people lost their lives. Some people can’t work anymore. I just think it’s not fair because we (were) all there at the same time, doing the work.”
Hospitals were the trenches of the COVID battle and anyone who witnessed it would remember the caterers delivering food to wards, the cleaners rubbing every surface armed with antiseptic spray, and the porters keeping spirits up, but also taking the dead to the hospital morgue.
It is these staff, who are often on non-NHS contacts, who are therefore excluded from the bonus.
Some of Dima’s fellow caterers at Homerton did get the bonus, if their contract dated back before catering was outsourced, and they remained on what is called an “Agenda for Change” contract.
ISS say their staff “typically” don’t qualify, and it’s the same for many other big companies in this market.
Outside Homerton Hospital, we spoke to a group of campaigners calling for the work to be taken back in-house, with a petition signed by over 500 staff members at the hospital, outraged their colleagues didn’t get the bonus.
Retired Union worker George Binette said: “It is overwhelmingly women and overwhelmingly, frankly, black women who have not received this bonus, despite the fact that they were facing many of the same risks in terms of contracting the virus during the course of the pandemic.”
Occupational therapist Diana Swingler, who got the bonus, added: “They are a crucial part of the team. We are all one team, and that’s why it’s all the more shocking that they’re being treated differently and unequally.”
ISS told Sky News: “Typically ISS employees are outside the scope of government NHS benefits, however, eligible employees at Homerton University Hospital have received a non-consolidated payment in line with additional funding and criteria from the government.
“We value the contribution of every ISS team member and remain in discussions with relevant parties to extend this to all ISS employees working alongside the NHS.”
We approached other companies in this field. Serco which supports 18 hospitals with porters, cleaners and caterers says it has paid staff “where appropriate funding has been provided”.
Another big player in hospital catering Aramark UK has “not received any government funding to pay bonuses” to their NHS employees.
Yet, all 1,675 Essentia staff working at Guys and St Thomas’s NHS Foundation Trust got the bonus because they are “part of the trust workforce”.
G4S said it would not comment.
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Mitie, which works with over 40 NHS Trusts, told us: “We have always argued strongly on behalf of our colleagues for parity of treatment with their NHS peers and we’re pleased that funding was confirmed for this payment earlier this year.”
The GMB Union says this only happened after 97% of GMB members at St George’s Hospital, south London, backed action in an indicative strike ballot.
It all adds up to a confusing hotchpotch, where it seems a lot depends on what kind of contact staff members have and how closely linked it is to the NHS “Agenda For Change” pay deal for those directly employed by the NHS.
Rachel Harrison from the GMB Union believes “tens of thousands if not hundreds of thousands of workers”, have not got the bonus.
She added: “Ultimately, it is down to the extent of privatisation across the NHS and that is why we are urging the new Labour government to honour their pledge and get everybody back in-house and back on NHS contacts.”
GMB Union’s Rachel Harrison calls on Labour to honour the COVID bonus for all NHS workers
The Department of Health and Social Care says it provided funding for over 27,000 staff in non-NHS organisations to receive the bonus, but it’s clear that thousands still didn’t qualify under the terms of their contracts.
A DHSC spokesperson said: “Independent organisations providing NHS services are responsible for their own terms and conditions of employment, including pay scales and any non-consolidated pay awards they choose to make.
“Non-NHS organisations were able to apply to be reimbursed for the non-consolidated payments to eligible staff after the department stepped in to provide funding to help deliver them.”
Outside Homerton Hospital, caterer Sandra McCarthy, who didn’t get the bonus, summed up the feeling.
Describing the weeks that people came on to their doorsteps to clap for NHS workers, she said “It’s like people clapped for the others and left us out.”
Eight men have been arrested by the Metropolitan Police in two unconnected but “significant” terrorism investigations.
In one operation on Saturday, counter-terror officers arrested five men – four of whom are Iranian nationals – as they swooped in on various locations around the country. All are in police custody.
The Met said the arrests related to a “suspected plot to target a specific premises”.
In an update shortly after midnight, the force said: “Officers have been in contact with the affected site to make them aware and provide relevant advice and support, but for operational reasons, we are not able to provide further information at this time.”
Commander Dominic Murphy, head of the Met’s Counter Terrorism Command, said: “Counter-terrorism policing, supported by police and colleagues from across the country, have conducted arrests in two really significant operations, both of which have been designed to keep the public safe from threats.
“There are several hundred officers and staff working on this investigation, and we will work very hard to ensure we understand the threats to the wider public.”
He refused to say if the plot was related to Israel, but described it as “certainly significant” and said “it is unusual for us to conduct this scale of activity”.
He also asked the public to “avoid speculation and some of the things that are being posted online”.
MI5 director general Ken McCallum said in October that the intelligence agency had responded to 20 “potentially lethal” Iran-backed plots since 2022. He warned of the risk of an “increase or broadening of Iranian state aggression in the UK”.
Read more: Terror arrests came in context of raised warnings about Iran
Children ‘petrified’ by armed police
Rochdale resident Kyle Warren, who witnessed one of the arrests at a neighbouring house, said his children had been playing in the garden when they came running into the house, saying a man in a mask had told them to go inside.
“Obviously, I was a bit worried,” Mr Warren told Sky News’ Lisa Dowd, and so he went into the garden to investigate.
“As we’ve come out, we just heard a massive bang, seen loads of police everywhere with guns, shouting at us to get inside the house.”
Kyle Warren said his children were ‘petrified’
From upstairs in his house, he then heard “loads of shouting in the house” and saw a man being pulled out of the back of the house, “dragged down the side entry and thrown into all the bushes and then handcuffed”.
There were about 20 to 30 officers with guns, he believes.
“It’s just shocking, really. You don’t expect it on your doorstep.”
His daughters were “petrified… I don’t think they’ve ever seen a gun, so to see 20 masked men with guns running round was quite scary for them”.
Mr Warren, who only moved into his house a year ago, said he had “never really seen anyone going in or out” of the house and actually thought it was empty.
One suspect was arrested in Cheadle Hulme, Greater Manchester. Pic: Sarah Cash
One suspect was arrested in Cheadle Hulme, Greater Manchester. Pic: Sarah Cash
Arrests and searches around the country
The Met added officers were carrying out searches at a number of addresses in the Greater Manchester, London and Swindon areas in connection with the investigation.
It said those detained were:
• A 29-year-old man arrested in the Swindon area
• A 46-year-old man arrested in west London
• A 29-year-old man arrested in the Stockport area
• A 40-year-old man arrested in the Rochdale area
• A man whose age was not confirmed arrested in the Manchester area.
A 29-year-old man was arrested in the Stockport area
Terror arrests in separate investigation
Police also arrested three further Iranian nationals in London on Saturday as part of another, unrelated counter-terror investigation.
The suspects were detained under section 27 of the National Security Act 2023, which allows police to arrest those suspected of being “involved in foreign power threat activity”.
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Home Secretary Yvette Cooper said: “These were two major operations that reflect some of the biggest counter state threat and counter terrorism operations that we have seen in recent years.
“This reflects the complexity of the kinds of challenges to our national security that we continue to face.”
Earlier, she thanked police and security services in a statement, and called the incidents “serious events that demonstrate the ongoing requirement to adapt our response to national security threats”.
Last year, the government placed the whole of the Iranian state – including its intelligence services – on the enhanced tier of the new foreign influence registration scheme.
It means anyone asked by Iran to carry out actions for the state must declare it, or face prison time.
UK
Terror arrests came in context of raised warnings about Iran, with ongoing chaos in its own backyard
These are two separate and unrelated investigations by counter-terror officers.
But the common thread is nationality – seven out of the eight people arrested are Iranian.
And that comes in the context of increased warnings from government and the security services about Iranian activity on British soil.
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Counter terror officers raid property
Last year, the director general of MI5, Ken McCallum, said his organisation and police had responded to 20 Iran-backed plots presenting potentially lethal threats to British citizens and UK residents since January 2022.
He linked that increase to the ongoing situation in Iran’s own backyard.
“As events unfold in the Middle East, we will give our fullest attention to the risk of an increase in – or a broadening of – Iranian state aggression in the UK,” he said.
The implication is that even as Iran grapples with a rapidly changing situation in its own region, having seen its proxies, Hezbollah in Lebanon and Hamas in Gaza, decimated and itself coming under Israeli attack, it may seek avenues further abroad.
The government reiterated this warning only a few weeks ago, with security minister Dan Jarvis addressing parliament.
“The threat from Iran sits in a wider context of the growing, diversifying and evolving threat that the UK faces from malign activity by a number of states,” Jarvis said.
“The threat from states has become increasingly interconnected in nature, blurring the lines between: domestic and international; online and offline; and states and their proxies.
“Turning specifically to Iran, the regime has become increasingly emboldened, asserting itself more aggressively to advance their objectives and undermine ours.”
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As part of that address, Jarvis highlighted the National Security Act 2023, which “criminalises assisting a foreign intelligence service”, among other things.
So it was notable that this was the act used in one of this weekend’s investigations.
The suspects were detained under section 27 of the same act, which allows police to arrest those suspected of being “involved in foreign power threat activity”.
Those powers are apparently being put to use.
UK
Pictured: Boy killed in Gateshead industrial estate fire – 14 children arrested on suspicion of manslaughter
Tributes have been paid to 14-year-old Layton Carr who died in a fire at an industrial estate.
Eleven boys and three girls, aged between 11 and 14 years, have been arrested on suspicion of manslaughter after the incident in Gateshead on Friday. They remain in police custody.
Police were alerted to a fire at Fairfield industrial park in the Bill Quay area
Firefighters raced to Fairfield industrial park in the Bill Quay area shortly after 8pm, putting out the blaze a short time later.
Police then issued an appeal for a missing boy, Layton Carr, who was believed to be in the area at the time.
In a statement, the force said that “sadly, following searches, a body believed to be that of 14-year-old Layton Carr was located deceased inside the building”.
Layton’s next of kin have been informed and are being supported by specialist officers, police added.
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Teenager dies in industrial estate fire
A fundraising page on GoFundMe has been set up to help Layton’s mother pay for funeral costs.
Organiser Stephanie Simpson said: “The last thing Georgia needs to stress trying to pay for a funeral for her Boy Any donations will help thank you.”
One tribute in a Facebook post read: “Can’t believe I’m writing this my nephew RIP Layton 💔 forever 14 you’ll be a massive miss, thinking of my sister and 2 beautiful nieces right now.”
Another added: “My boy ❤️ my baby cousin, my Layton. Nothing will ever come close to the pain I feel right now. Forever 14. I’ll miss you sausage.”
A third said: “Rest in peace big lad such a beautiful soul taken far to soon my thoughts are with you Gee stay strong girl hear for u always.”
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Detective Chief Inspector Louise Jenkins, of Northumbria Police, also said: “This is an extremely tragic incident where a boy has sadly lost his life.”
She added that the force’s “thoughts are with Layton’s family as they begin to attempt to process the loss of their loved one”.
They are working to establish “the full circumstances surrounding the incident” and officers will be in the area to “offer reassurance to the public”, she added.
A cordon remains in place at the site while police carry out enquiries.
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