Connect with us

Published

on

Dario Amodei, co-founder and CEO of artificial intelligence startup Anthropic.

Chesnot | Getty Images

Anthropic, the Amazon-backed AI startup founded by former OpenAI research executives, announced Tuesday that it’s reached an artificial intelligence milestone for the company: AI agents that can use a computer to complete complex tasks like a human would.

Anthropic is the company behind Claude — one of the chatbots that, like OpenAI’s ChatGPT and Google’s Gemini, has exploded in popularity. Startups like Anthropic, alongside tech giants such as Google, AmazonMicrosoft and Meta, are all part of a generative AI arms race to ensure they don’t fall behind in a market predicted to top $1 trillion in revenue within a decade.

Anthropic’s new Computer Use capability, part of its two newest AI models, allows its tech to interpret what’s on a computer screen, select buttons, enter text, navigate websites and execute tasks through any software and real-time internet browsing.

The tool can “use computers in basically the same way that we do,” Jared Kaplan, Anthropic’s chief science officer, told CNBC in an interview, adding it can do tasks with “tens or even hundreds of steps.”

Amazon had early access to the tool, Anthropic told CNBC, and early customers and beta testers included Asana, Canva and Notion. The company has been working on the tool since early this year, according to Kaplan.

Anthropic released the feature Tuesday in public beta for developers. The team hopes to open up use to consumers and enterprise clients over the next few months, or early next year, per Kaplan.

Anthropic said that future consumer applications include booking flights, scheduling appointments, filling out forms, conducting online research and filing expense reports.

“We want Claude to be able to actually assist people with all sorts of different kinds of work, and we think the chatbot setup is fairly limited because you can ask a question and [get] context but it stops there,” Kaplan told CNBC.

What is an AI agent?

After the viral popularity of OpenAI’s ChatGPT, the industry quickly moved past text responses into AI-generated photos, videos and voice. Now, startups and Big Tech alike are going all in on AI agents.

Rather than just providing answers — the realm of chatbots and image generators — agents are built for productivity and to complete multistep, complex tasks on a user’s behalf. And though the term isn’t neatly defined across the tech sector, AI agents are viewed as a step beyond chatbots, in that they’re typically designed for specific business functions and can be customized on large AI models. Think of J.A.R.V.I.S., Tony Stark’s multifaceted AI assistant from the Marvel Universe.

Grace Isford, a partner at venture firm Lux Capital, told CNBC in June that there’s been a “dramatic increase” in interest among tech investors in startups focused on building AI agents. They’ve collectively raised hundreds of millions of dollars and seen their valuations climb alongside the broader generative AI market.

Microsoft CEO Satya Nadella said on an earnings call earlier this year that he wants to offer an AI agent that can complete more tasks on a user’s behalf, though there is “a lot of execution ahead.” Executives from Meta and Google have also touted their work in pushing AI agents to become increasingly productive.

Anthropic is competing with OpenAI on multiple fronts

Anthropic has become one of the hottest AI startups since it released the first version of Claude in March 2023, a product that directly competes with OpenAI’s ChatGPT in both the enterprise and consumer markets, without any consumer access or major fanfare. Backers include Google, Salesforce and Amazon, Since January, it has introduced iOS and Android apps, a Team plan for businesses, and an international expansion into Europe.

″[We’re] moving to a world where these models will behave much more like virtual collaborators than virtual assistants,” Scott White, a product manager at Anthropic, told CNBC in September.

Anthropic’s Tuesday announcements are the latest step in its long-term strategy to build those virtual collaborators, or agents.

Last month, Anthropic rolled out Claude Enterprise, its biggest new product since its chatbot’s debut, designed for businesses looking to integrate Anthropic’s AI. The enterprise product’s beta testers and early clients included GitLab, Midjourney and Menlo Ventures, according to the company.

Claude Enterprise allows clients to upload relevant documents with a much larger context window than before — the equivalent of 100 30-minute sales conversations, 100,000 lines of code or 15 full financial reports, according to Anthropic. The plan also allows “activity feeds” for super-users within a company to show those newer to AI how others are using the technology, White said.

The Claude Enterprise launch followed Anthropic’s June debut of its more powerful Claude 3.5 Sonnet, and its May rollout of its “Team” plan for smaller businesses.

In June, Anthropic also announced “Artifacts,” which it said allows a user to ask its Claude chatbot to, for example, generate a text document or code and then opens the result in a dedicated window.

Artifacts, or “workspaces” that allow users to “see, edit and build upon Claude’s creations in real time,” White told CNBC in September, will allow Anthropic’s enterprise-level clients to create marketing calendars, feed in sales data, make dashboards or forecasts, draft code for features, write legal documents, summarize complex contracts, automate legal tasks and more.

Shortly after Anthropic’s debut of Teams in May, Mike Krieger, co-founder and former chief technology officer of Meta-owned Instagram, joined the company as chief product officer. Under Krieger, the platform grew to 1 billion users and its engineering team increased to more than 450 people, according to a press release. OpenAI’s former safety leader, Jan Leike, joined the company that same month.

Don’t miss these insights from CNBC PRO

Continue Reading

Technology

Intuit shares drop as quarterly forecast misses estimates due to delayed revenue

Published

on

By

Intuit shares drop as quarterly forecast misses estimates due to delayed revenue

Intuit CEO Sasan Goodarzi speaks at the opening night of the Intuit Dome in Los Angeles on Aug. 15, 2024.

Rodin Eckenroth | Filmmagic | Getty Images

Intuit shares fell 6% in extended trading Thursday after the finance software maker issued a revenue forecast for the current quarter that trailed analysts’ estimates due to some sales being delayed.

Here’s how the company performed in comparison with LSEG consensus:

  • Earnings per share: $2.50 adjusted vs. $2.35 expected
  • Revenue: $3.28 billion vs. $3.14 billion

Revenue increased 10% year over year in the quarter, which ended Oct. 31, according to a statement. Net income fell to $197 million, or 70 cents per share, from $241 million, or 85 cents per share, a year ago.

While results for the fiscal first quarter topped estimates, second-quarter guidance was light. Intuit said it anticipates a single-digit decline in revenue from the consumer segment because of promotional changes for the TurboTax desktop software in retail environments. While that will affect revenue timing, it won’t have any impact on the full 2025 fiscal year.

Intuit called for second-quarter earnings of $2.55 to $2.61 per share, with $3.81 billion to $3.85 billion in revenue. The consensus from LSEG was $3.20 per share and $3.87 billion in revenue.

For the full year, Intuit expects $19.16 to $19.36 in adjusted earnings per share on $18.16 billion to $18.35 billion in revenue. That implies revenue growth of between 12% and 13%. Analysts polled by LSEG were looking for $19.33 in adjusted earnings per share and $18.26 billion in revenue.

Revenue from Intuit’s global business solutions group came in at $2.5 billion in the first quarter. The figure was up 9% and in line with estimates, according to StreetAccount. Formerly known as the small business and self-employed segment, the group includes Mailchimp, QuickBooks, small business financing and merchant payment processing.

“We are seeing good progress serving mid-market customers in MailChimp, but are seeing higher churn from smaller customers,” Sandeep Aujla, Intuit’s finance chief, said on a conference call with analysts. “We are addressing this by making product enhancements and driving feature discoverability and adoption to improve first-time use and customer retention.”

Better outcomes are a few quarters away, Aujla said.

CreditKarma revenue came in at $524 million, above StreetAccount’s $430 million consensus.

At Thursday’s close, Intuit shares were up about 9% so far in 2024, while the S&P 500 has gained almost 25% in the same period.

On Tuesday Intuit shares slipped 5% after The Washington Post said President-elect Donald Trump’s proposed “Department of Government Efficiency” had discussed developing a mobile app for federal income tax filing. But a mobile app for submitting returns from Intuit is “already available to all Americans,” CEO Sasan Goodarzi told CNBC’s Jon Fortt.

Goodarzi said on CNBC that he’s personally communicating with leaders of the incoming presidential administration.

On the earnings call, Goodarzi sounded optimistic about the economy.

“Our belief, which is not baked into our guidance, is that we will see an improved environment as we look ahead in 2025, particularly just with some of the things that I mentioned earlier around just interest rates, jobs, the regulatory environment,” he said. “These things have a real burden on businesses. And we believe that a better future is to come.”

WATCH: H&R Block, Intuit shares fall after report Trump administration is considering a free tax-filing app

H&R Block, Intuit shares fall after report Trump admin considering a free tax-filing app

Continue Reading

Technology

Bluesky CEO Jay Graber says X rival is ‘billionaire proof’

Published

on

By

Bluesky CEO Jay Graber says X rival is 'billionaire proof'

Bluesky has surged in popularity since the presidential election earlier this month, suddenly becoming a competitor to Elon Musk’s X and Meta’s Threads. But CEO Jay Graber has some cautionary words for potential acquirers: Bluesky is “billionaire proof.”

In an interview on Thursday with CNBC’s “Money Movers,” Graber said Bluesky’s open design is intended to give users the option of leaving the service with all of their followers, which could thwart potential acquisition efforts.

“The billionaire proof is in the way everything is designed, and so if someone bought or if the Bluesky company went down, everything is open source,” Graber said. “What happened to Twitter couldn’t happen to us in the same ways, because you would always have the option to immediately move without having to start over.”

Graber was referring to the way millions of users left Twitter, now X, after Musk purchased the company in 2022. Bluesky now has over 21 million users, still dwarfed by X and Threads, which Facebook’s parent debuted in July 2023.

X and Meta didn’t immediately respond to requests for comment.

Threads has roughly 275 million monthly users, Meta CEO Mark Zuckerberg said in October. Although Musk said in May that X has 600 million monthly users, market intelligence firm Sensor Tower estimates 318 million monthly users as of October.

Bluesky was created in 2019 as an internal Twitter project during Jack Dorsey’s second stint as CEO, and became an independent public benefit corporation in 2022. In May of this year, Dorsey said he is no longer a member of Bluesky’s board.

“In 2019, Jack had a vision for something better for social media, and so that’s why he chose me to build this, and we’re really thankful for him for setting this up, and we’ve continued to carry this out,” said Graber, who previously founded Happening, a social network focused on events. “We’re building an open-source social network that anyone can take into their own hands and build on, and it’s something that is radically different from anything that’s been done in social media before. Nobody’s been this open, this transparent and put this much control in the users hands.”

Part of Bluesky’s business plan involves offering subscriptions that would let users access special features, Graber noted. She also said that Bluesky will add more services for third-party coders as part of the startup’s “developer ecosystem.”

Graber said Bluesky has ruled out the possibility of letting advertisers send algorithmically recommended ads to users.

“There’s a lot on the road map, and I’ll tell you what we’re not going to do for monetization,” Graber said. “We’re not going to build an algorithm that just shoves ads at you, locking users in. That’s not our model.”

Bluesky has previously experienced major growth spurts. In September, it added 2 million users following X’s suspension in Brazil over content moderation policy violations in the country and related legal matters.

In October, Bluesky announced that it raised $15 million in a funding round led by Blockchain Capital. The company has raised a total of $36 million, according to Pitchbook.

Continue Reading

Technology

Alphabet shares slide 6% following DOJ push for Google to divest Chrome

Published

on

By

Alphabet shares slide 6% following DOJ push for Google to divest Chrome

Jaque Silva | Nurphoto | Getty Images

Alphabet shares slid 6% Thursday, following news that the Department of Justice is calling for Google to divest its Chrome browser to put an end to its search monopoly.

The proposed break-up would, according to the DOJ in its Wednesday filing, “permanently stop Google’s control of this critical search access point and allow rival search engines the ability to access the browser that for many users is a gateway to the internet.”

This development is the latest in a years-long, bipartisan antitrust case that found in an August ruling that the search giant held an illegal monopoly in both search and text advertising, violating Section 2 of the Sherman Act.

The potential break-up would include preventing Google from entering into exclusionary agreements with competitors like Apple and Samsung, part of a set of remedies that would last 10 years.

CNBC’s Jennifer Elias contributed to this report.

Continue Reading

Trending