PayPal shares fall on revenue miss, soft guidance
A PayPal sign is seen at its headquarters in San Jose, California, Jan. 30, 2024.
Justin Sullivan | Getty Images News | Getty Images
PayPal shares fell as much as 7% on Tuesday after it provided softer guidance than analysts were anticipating for the fourth quarter.
The company reported better-than-expected third-quarter earnings, but it missed analysts’ expectations on revenue for the July-through-September period.
Here’s how the company did compared to Wall Street estimates, based on a survey of analysts by LSEG:
- Earnings per share: $1.20, adjusted vs. $1.07 expected
- Revenue: $7.85 billion vs. $7.89 billion expected
For the fourth quarter, PayPal is calling for “low single-digit growth.” Analysts were expecting growth of 5.4% to $8.46 billion in revenue. The investor deck says guidance reflects a “price-to-value strategy and prioritization of profitable growth.”
The company expects adjusted earnings per share of $1.07 to $1.11, versus the average analyst estimate of $1.10, according to LSEG.
Revenue increased about 6% in the quarter from $7.42 billion in the same period a year ago. PayPal reported net income of $1.01 billion, or 99 cents per share, compared to $1.02 billion, or 93 cents per share, a year earlier.
It’s the first earnings report for CEO Alex Chriss since he reached his one-year mark on the job in September. Coming into Tuesday, PayPal’s stock was up 36% this year and 42% since Chriss joined the payments company, which at the time was mired in a deep slump due to increased competition and a declining take rate, or the percentage of revenue PayPal keeps from each transaction.
PayPal shares fell after revenue miss in Q3 earnings
Chriss has focused on prioritizing profitable growth and better monetizing key acquisitions like Braintree, which is used by Meta for credit card processing, and payments app Venmo.
Total payment volume, an indication of how digital payments are faring in the broader economy, rose 9% from a year earlier to $422.6 billion for the quarter ended Sept. 30, and came in just above the average analyst estimate of $422.5 billion, according to StreetAccount.
The company’s operating margin came in at 18.8%, beating the StreetAccount estimate of 17.4%. PayPal reported total active accounts of 432 million, up 1% from a year earlier, and beating the average estimate of 430.5 million.
While PayPal’s take rate slipped to 1.86% from 1.91% a year earlier, transaction margin, which is how the company gauges the profitability of its core business, rose to 46.6% from 45.4%.
One of Chriss’ strategies to address the deteriorating margin was to offer merchants increased value-added services, such as connecting a couple of data points at checkout to drive down the rate of cart abandonment. That product, dubbed Fastlane, launched in August, and is a one-click payment option for online sales that can go head-to-head with Apple Pay and Shop Pay by Shopify.
In August, fintech platform Adyen made Fastlane available to businesses in the U.S., and said it plans to expand the offering globally in the future. The company also partnered with other leaders in global commerce including Fiserv, Amazon, Global Payments and Shopify as it looks to grow its share of online checkout.
Fastlane targets the 60% of online payments that aren’t using a branded payment option, in the hope that a customer will graduate from guest checkout and convert to becoming a PayPal user.
The other big product launch during the quarter was PayPal Everywhere, which went live in early September. The initiative offers 5% cash back for using a PayPal debit card within the mobile app. Thus far, PayPal has seen 1 million new PayPal debit card enrollments.
“All of this is driving back branded checkout growth,” Chriss said Tuesday in an earnings call.
Venmo’s total payment volume rose 8% in the quarter from a year earlier. DoorDash, Starbucks and Ticketmaster are among businesses now accepting Venmo as one way that consumers can pay.
In the short term, Chriss says the two primary monetization levers are the Venmo debit card, which allows customers to spend with their balance both online and offline, and Pay With Venmo, which provides a seamless way for customers to pay online.
“With these product improvements in place, we’re now leaning into marketing for Venmo for the first time in years,” Chriss said.
WATCH: PayPal’s crypto lead on allowing merchants to buy and sell virtual assets
Technology
Figure AI sued by whistleblower who warned that startup’s robots could ‘fracture a human skull’
Startup Figure AI is developing general-purpose humanoid robots.
Figure AI
Figure AI, an Nvidia-backed developer of humanoid robots, was sued by the startup’s former head of product safety who alleged that he was wrongfully terminated after warning top executives that the company’s robots “were powerful enough to fracture a human skull.”
Robert Gruendel, a principal robotic safety engineer, is the plaintiff in the suit filed Friday in a federal court in the Northern District of California. Gruendel’s attorneys describe their client as a whistleblower who was fired in September, days after lodging his “most direct and documented safety complaints.”
The suit lands two months after Figure was valued at $39 billion in a funding round led by Parkway Venture Capital. That’s a 15-fold increase in valuation from early 2024, when the company raised a round from investors including Jeff Bezos, Nvidia, and Microsoft.
In the complaint, Gruendel’s lawyers say the plaintiff warned Figure CEO Brett Adcock and Kyle Edelberg, chief engineer, about the robot’s lethal capabilities, and said one “had already carved a ¼-inch gash into a steel refrigerator door during a malfunction.”
The complaint also says Gruendel warned company leaders not to “downgrade” a “safety road map” that he had been asked to present to two prospective investors who ended up funding the company.
Gruendel worried that a “product safety plan which contributed to their decision to invest” had been “gutted” the same month Figure closed the investment round, a move that “could be interpreted as fraudulent,” the suit says.
The plaintiff’s concerns were “treated as obstacles, not obligations,” and the company cited a “vague ‘change in business direction’ as the pretext” for his termination, according to the suit.
Gruendel is seeking economic, compensatory and punitive damages and demanding a jury trial.
Figure didn’t immediately respond to a request for comment. Nor did attorneys for Gruendel.
The humanoid robot market remains nascent today, with companies like Tesla and Boston Dynamics pursuing futuristic offerings, alongside Figure, while China’s Unitree Robotics is preparing for an IPO. Morgan Stanley said in a report in May that adoption is “likely to accelerate in the 2030s” and could top $5 trillion by 2050.
Read the filing here:
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