The founder of an organisation which helps people affected by homelessness has told Sky News that Britain’s rough sleeping crisis is continuing to grow.
Zakia Moulaoui, who started Invisible Cities eight years ago, says many of the resources set up to help the homeless are also seeing their ability to help squeezed when they are needed most.
Invisible Cities is a community interest company that trains people who have experienced homelessness to become walking tour guides of their own city.
It encourages guides to offer personal tours, highlighting stories of real people and raising awareness of social justice.
Speaking at one of its training sessions in Manchester, Zakia said the Christmas period was often the hardest for those experiencing homelessness.
“Having started Invisible Cities in 2016 and compared to now, there’s definitely a rise in the number of people on that journey of homelessness, not only rough sleeping or street homeless, but at any one point in hostels, sofa surfing, in shelters and things like that,” she said.
“At the same time, organisations that exist to support people are more and more strained, funding is smaller and people are at capacity.”
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What does the data say?
Figures released in November showed that, for the second year in a row, England reported an increase in rough sleeping.
The number was up 27% on the previous year.
The number of people sleeping rough is now 61% higher than it was 10 years ago, and 120% higher than when data collection began in 2010.
Image: Stephen Agnew was made homeless as a 10-year-old
‘It’s been a rollercoaster ride’
Stephen Agnew, who became homeless as a 10-year-old and spent three decades sleeping rough, now works as one of the Invisible Cities tour guides.
He said: “It has been a rollercoaster ride, it has been ups and downs, but it has been amazing to come out the other end from where I was as a kid to become a tour guide and to get my own place.
“It is just such a different aspect to my childhood.”
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Invisible Cities currently works with guides in Manchester, York, Glasgow, Edinburgh and Cardiff and has plans to expand to more cities.
Its aim is to help build confidence and public speaking skills in guides and also offer tourists the chance to see a side of a city they otherwise might not have.
Image: Andy Mercer
‘It helps if you have a goal’
Sky News joined tour guide Andy Mercer for a walk around Manchester.
After a period sleeping rough, he lived in a friend’s garage before finding a way out of homelessness.
He said: “It helps if you have a goal. If you really have nothing and somebody offers you an opportunity, then have a go.
“If you think you might be good at it, if you like talking to the public, then it might be worth having a go.”
As for the tourists he guides around Manchester, he said they “appreciate the fact that I seem to enjoy it because it brings back good memories”.
In his tours, he recounts his stories of the city’s nightlife scene from the 1980s onwards. He says he aims to draw attention to the link that often exists between alcoholism and homelessness.
One girl has died and another is in a critical condition after a tree partially collapsed at a park in Essex.
The girls, aged seven and six, suffered serious injuries when they were among a number of children caught beneath the tree at Chalkwell Park in Southend.
Essex Police confirmed the seven-year-old girl died in hospital and her family is receiving support from specialist officers.
Three other children suffered minor injuries following the incident.
An East of England Ambulance Service spokesperson said: “We were called at 2.55pm to reports that a tree had fallen in Chalkwell Park in Chalkwell.
“Six ambulances, three ambulance officer vehicles, the London Air Ambulance and Kent Air Ambulance were sent to the scene.”
Police said an investigation is continuing into what caused the tree to collapse.
‘Unimaginable hardship’ for families
Chief Superintendent Leighton Hammett said: “Families are facing unimaginable hardship this evening and all of our thoughts are with them at this time.
“I cannot begin to put into words how difficult today’s events have been, and continue to be, for them.
“It’s also not lost on me how traumatic it must have been for the members of the public who witnessed this awful incident.
“Across a matter of moments, many of them went from enjoying the warm summer weather to rushing to the aid of strangers without a second thought.”
Chief Sup Hammett also paid tribute to police, ambulance and fire crews who “did all they could,” adding that “today’s loss is one they will all take personally”.
Death is ‘truly devastating’
Local MP David Burton-Sampson said: “The news of the sad death of one of the children involved in the incident at Chalkwell Park today is truly devastating.
“I am sure I reflect the thoughts of all our residents here in Southend in sending my deepest condolences to the child’s family and friends.
“My thoughts are also with the other children injured and I wish them a full and speedy recovery.
NHS funding could be linked to patient feedback under new plans, with poorly performing services that “don’t listen” penalised with less money.
As part of the “10 Year Health Plan” to be unveiled next week, a new scheme will be trialled that will see patients asked to rate the service they received – and if they feel it should get a funding boost or not.
It will be introduced first for services that have a track record of very poor performance and where there is evidence of patients “not being listened to”, the government said.
This will create a “powerful incentive for services to listen to feedback and improve patients’ experience”, it added.
Sky News understands that it will not mean bonuses or pay increases for the best performing staff.
NHS payment mechanisms will also be reformed to reward services that keep patients out of hospital as part of a new ‘Year of Care Payments’ initiative and the government’s wider plan for change.
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Speaking to The Times, chief executive of the NHS Confederation Matthew Taylor expressed concerns about the trial.
He told the newspaper: “Patient experience is determined by far more than their individual interaction with the clinician and so, unless this is very carefully designed and evaluated, there is a risk that providers could be penalised for more systemic issues, such as constraints around staffing or estates, that are beyond their immediate control to fix.”
He said that NHS leaders would be keen to “understand more about the proposal”, because elements were “concerning”.
Health Secretary Wes Streeting said: “We will reward great patient care, so patient experience and clinical excellence are met with extra cash. These reforms are key to keeping people healthy and out of hospital, and to making the NHS sustainable for the long-term as part of the Plan for Change.”
In the raft of announcements in the 10 Year Health Plan, the government has said 201 bodies responsible for overseeing and running parts of the NHS in England – known as quangos – will be scrapped.
These include Healthwatch England, set up in 2012 to speak out on behalf of NHS and social care patients, the National Guardian’s Office, created in 2015 to support NHS whistleblowers, and the Health Services Safety Investigations Body (HSSIB).
The head of the Royal College of Nursing described the move as “so unsafe for patients right now”.
Professor Nicola Ranger said: “Today, in hospitals across the NHS, we know one nurse can be left caring for 10, 15 or more patients at a time. It’s not safe. It’s not effective. And it’s not acceptable.
“For these proposed changes to be effective, government must take ownership of the real issue, the staffing crisis on our wards, and not just shuffle people into new roles. Protecting patients has to be the priority and not just a drive for efficiency.”
Elsewhere, the new head of NHS England Sir Jim Mackey said key parts of the NHS appear “built to keep the public away because it’s an inconvenience”.
“We’ve made it really hard, and we’ve probably all been on the end of it,” he told the Daily Telegraph.
“The ward clerk only works nine to five, or they’re busy doing other stuff; the GP practice scrambles every morning.”
A haul of cocaine worth nearly £100m has been seized at a UK port, authorities say.
The haul, weighing 2.4 tonnes, was found under containers on a ship arriving from Panama at London Gateway port in Thurrock, Essex.
It had been detected earlier this year after an intelligence-led operation but was intercepted as it arrived in the UK this week.
With the help of the port operator, 37 large containers were moved to uncover the drugs, worth an estimated £96m.
The haul is the sixth-largest cocaine seizure in UK history, according to Border Force.
Its maritime director Charlie Eastaugh said: “This seizure – one of the largest of its kind – is just one example of how dedicated Border Force maritime officers remain one step ahead of the criminal gangs who threaten our security.
“Our message to these criminals is clear – more than ever before, we are using intelligence and international law enforcement cooperation to disrupt and dismantle your operations.”
Container ships are one of the main ways international gangs smuggle Class A drugs into the UK, Mr Eastaugh said.
Cocaine deaths in England and Wales increased by 31% between 2022 and 2023, according to the latest Home Office data.
Elsewhere this weekend, a separate haul of 170 kilos of ketamine, 4,000 MDMA pills, and 20 firearms were found on a lorry at Dover Port in Kent.
Image: One of the 20 firearms found at Dover Port. Pic: NCA
Experts estimate the ketamine’s street value to be £4.5m, with the MDMA worth at least £40,000.
The driver of the lorry, a 34-year-old Tajikistan national, was arrested at the scene on suspicion of smuggling the items, the National Crime Agency said.